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C
2: A
HAPTER
DDITIONAL
Training Attendant Operators
The duplicate
handset jack
Handset jack
location
Monitoring
and entering
trainee
conversations
Industry
standard
handsets
Recording
trainee
conversations
HCXTD840, Issue 1, July 2001
O
PERATIONS
When training new attendant operators, you may want to
use the duplicate handset jack.
A handset jack is located about midway down on both
sides of your console.
You can plug a second handset into the unused jack so that
the trainer can monitor and enter trainee conversations.
The SelecSet 500A attendant console uses
industry-standard handsets so that you can use a handset
from another SelecSet or analog phone while training.
You may choose to record trainees' conversations rather
than monitor them in person. If so, use the recording jack
at the rear of the console, or the <RECORD> key, if your
phone is equipped with one. See
SelecSet 500A"
T
RAINING
on page 2-92.
A
O
TTENDANT
PERATORS
"Programming Your
2-89
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