Troubleshooting - D-Link DHP-342 User Manual

Dhp-342 powerline hd 4-port switch

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Section 4 - Troubleshooting

• Powerline HD utility does not start correctly:

Reinstall the utility.

• Powerline HD utility does not detect the PowerLine HD Network Adapter:

Please make sure your Powerline HD Network Adapter is correctly plugged and connected to the computer or network

device.

• I can't configure any parameter of the PowerLine HD Network Adapter, an error is shown when I try to configure

it:

Please make sure you have not unplugged the PowerLine HD Network Adapter while configuring it.

• I changed the connection cable to another Network adapter and now the utility does not work correctly:

Please restart the utility each time you disconnect the connection cable.

• I'm having a lot of problems configuring my network:

If you are having many problems configuring the network with two or more PowerLine HD Network Adapter, please

make a reset to all of the Network adapters, reset the utility and start configuring the adapter again.

D-Link DHP-342 User Manual

Troubleshooting

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