In Case Of Difficulty - Honeywell PRO TH3210D Installation Manual

Installation Guide

In case of difficulty

If you have difficulty with your thermostat, please try the suggestions below. Most
problems can be corrected quickly and easily.
Display is blank • Check circuit breaker and reset if necessary.
Temperature
settings do not
change
Heating system
does not respond
("Heat On"
appears on
screen)
Cooling system
does not respond
("Cool On"
appears on
screen)
"Cool On" or
"Heat On"
is flashing
"Heat On" is
not displayed
"Cool On" is
not displayed
• Make sure heating & cooling power switches are on.
• Make sure equipment door is securely closed.
• If battery powered, make sure fresh AA alkaline batteries are installed.
Make sure heating and cooling temperatures are set to acceptable ranges:
• Heat: 40° to 90°F (4.5° to 32°C).
• Cool: 50° to 99°F (10° to 37°C).
• Check for 24 Vac at the equipment on the secondary side of the trans-
former between power and common. If voltage is not present, check the
heating equipment to find the cause of the problem.
• Check for 24 Vac between the heat terminal (Y) and the transformer
common. If 24 Vac is present, the thermostat is functional. Check the
heating equipment to find the cause of the problem.
• Check for loose or broken wires between the thermostat and the heating
equipment.
• Check for 24 Vac at the equipment on the secondary side of the trans-
former between power and common. If voltage is not present, check the
cooling equipment to find the cause of the problem
• Check for 24 Vac between the cooling terminal (Y) and the transformer
common. If 24 Vac is present, the thermostat is functional. Check the
cooling system to find the cause of the problem.
• Check for loose or broken wires between the thermostat and the cooling
equipment.
• Compressor protection timeout is engaged. Wait 5 minutes for the
system to restart safely, without damage to the compressor.
• Set the System switch to Heat, and set the temperature level above the
current room temperature.
• Set the System switch to Cool, and set the temperature level below the
current room temperature.
10