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User’s Guide Guide to the Product Parts Placing Originals on the Product Check this section to identify the parts of your Follow the steps here to place your originals product. on the product. How to Scan Using the Network Interface Panel Follow the step-by-step instructions here to Explains network settings and how to scan.
Home > Placing Originals on the Product Placing Originals on the Product Loading Documents in the Automatic Document Feeder (ADF) Placing Documents on the Scanner Glass Placing Large or Thick Documents on the Scanner Glass...
Basic Scanning Scanning from the Scan Button Scanning Using Document Capture Pro (for Windows) Scanning Using EPSON Scan Various Types of Scanning Scanning to a SharePoint or a Cloud Service (for Windows) Scanning Multiple Documents to Separate Files (for Windows)
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Home > Using the Network Interface Panel Using the Network Interface Panel Network Interface Panel Parts Installing the Network Interface Panel Setting Up Client Computers with EPSON Scan Settings Scanning Over a Network Scanning from the Network Interface Panel...
Home > Software Information Software Information Document Capture Pro (for Windows) EPSON Scan Other Scanning Software Checking and Installing Your Software Uninstalling Your Software...
Home > Maintenance Maintenance Cleaning the Product Replacing the Roller Assembly Kit Power Off Timer Setting Transporting the Product Updating the Firmware...
Problems Indicated by Messages on the Network Interface Panel LCD/Status Lights Problems When Starting a Scan Problems When Feeding Paper Problems With Scanning Time Problems With Scanned Images Problems Remain After Trying All Solutions Where To Get Help Epson Technical Support Other Software Technical Support...
Home > Safety Important Safety Instructions Restrictions on copying In this document, warnings, cautions, important, and notes indicate the following: Warnings must be followed to avoid serious bodily injury. Cautions must be followed carefully to avoid bodily injury. Important: must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of this product.
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the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
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Default Delay Times for Power Management for EPSON Products This product will enter sleep mode after a period of nonuse. The time interval has been set at the factory to ensure that the product meets Energy Star Standards of energy effiency, and cannot be modified by the consumer.
Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
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Software CD-ROM. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPson disclaims any and all rights in those marks. This information is subject to change without notice.
Home > Operating System Versions Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, Vista, XP, and XP x64. Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate.
Home > Guide to the Product Parts Product Parts power button Wake Up/Sleep button c. Ready light d. Error light scan button Stop button a. Automatic Document Feeder (ADF) b. ADF cover c. Edge guides...
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d. ADF input tray e. ADF output tray f. Control panel a. Document cover b. Scanner glass c. Carriage (under the scanner glass) a. USB port b. DC inlet c. Transportation lock lever a. AC adapter b. AC power cord c.
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Home > Guide to the Product Parts Light The Status lights indicate whether the product is operating normally. Light Indicator Status Meaning Ready Ready to scan images. Initializing or scanning. Flashing Ready Updating firmware. Flashing and Error Error An error has occurred. Problems Indicated by Messages on the Network Interface Panel LCD/ Status Lights Recovering firmware.
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Starts a scan. scan button Cancels scanning. Stop button You can customize the scan button in Document Capture Pro (for Windows) and EPSON Event Manager (for Mac OS X). Document Capture Pro (for Windows) EPSON Event Manager (for Mac OS X)
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Home > Placing Originals on the Product Loading Documents in the Automatic Document Feeder (ADF) Document specifications Loading documents in the ADF You can load your original documents in the ADF to scan multiple pages quickly. Document specifications Only load documents that meet the following specifications into the product. Paper size Measurements 8.3 x 11.7 inches (210 x 297 mm)
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Loading documents in the ADF Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the scanner glass instead. Remove any documents from the scanner glass. Make sure there is no dust on the glass before loading documents in the ADF.
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When loading a stack of paper, fan the paper to remove any paper powder, tap the edges of the paper on a flat surface to align the sheets, and then load it correctly. Do not load additional documents while the current document is being scanned. Document Capture Pro (for Windows) EPSON Scan...
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Home > Placing Originals on the Product Placing Documents on the Scanner Glass Important: Do not place heavy objects on the scanner glass and do not press the glass with too much force. Open the document cover. Place your document facedown on the scanner glass. Make sure the top of the document is against the left edge and centered on the arrow mark.
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Do not leave photos on the scanner glass for an extended period of time as they may stick to the glass. Always keep the scanner glass clean. You can place documents up to 0.6 inch (15 mm) thick. Document Capture Pro (for Windows) Epson Scan Driver (for Mac OS X)
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Home > Placing Originals on the Product Placing Large or Thick Documents on the Scanner Glass Important: Do not place heavy objects on the scanner glass and do not press the glass with too much force. Follow these steps to scan a large or thick document on the scanner glass: Place a large or thick document facedown on the scanner glass.
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You can place documents up to 0.6 inch (15 mm) thick. When scanning a book, you can perform Book Spine Correction using EPSON Scan. For more information, see EPSON Scan help. Document Capture Pro (for Windows)
Placing Large or Thick Documents on the Scanner Glass Press the scan button. The scanned image is saved to the location you specified in Document Capture Pro (for Windows) or EPSON Scan (for Mac OS X). Assigning a Function to the...
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Adjust settings in the Main Settings window as necessary, and then click Scan. Click Detailed Settings if you want to make more detailed adjustments using the EPSON Scan window. The document is scanned and displayed as an image in Document Capture Pro.
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Adjust settings in the Save As window or the Print Settings window as necessary, and then click OK. Note: Selecting Apply job separation on the Save As window activates the function to sort the documents into separate files by detecting blank pages or barcodes in your scanned images. The scanned image is saved or uploaded to the location you specified.
Office Mode lets you quickly scan text documents without previewing your image. This section introduces scanning methods in Office Mode. You can use other modes as necessary. See help for details on EPSON Scan. Note: With Mac OS X, do not use the Fast User Switching function while using your scanner.
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In File Save Settings window, select the Type setting and click OK. Note: If the Show this dialog box before next scan check box is unchecked, EPSON Scan starts scanning immediately without displaying the File Save Settings window. The scanned image is saved to the folder you specified.
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Home > How to Scan Scanning to SharePoint or a Cloud Service (for Windows) You can upload scanned images to a SharePoint server or a cloud service. Start Document Capture Pro and scan your document. Scanning Using Document Capture Pro (for Windows) steps 1 to 5 In the Main window of Document Capture Pro, click the destination icon.
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Home > How to Scan Scanning Multiple Documents to Separate Files (for Windows) This function sorts the documents into separate files by detecting the blank pages or barcodes inserted between the scanned pages. Load a document into the Automatic Document Feeder (ADF) with blank pages or barcodes between the pages where you want to separate the data.
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Click OK in the Job List window. Scanning from the Scan Button In EPSON Event Manager (Mac OS X) In Mac OS X, a series of registered operations is known as an Action or a Job. Start Epson Event Manager.
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Click the arrow in the list next to the action name, then select the action you want to assign. Click Close. Note: Frequently used actions are registered in advance in EPSON Event Manager. You can also customize the action by clicking Make Job Settings.
Home > How to Scan Adjusting the Scanned Image Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
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Descreening Removes the rippled pattern that can appear in subtly shaded image areas such as skin tones. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
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Color Enhance Enhance a certain color. You can select from red, blue, or green. See Epson Scan Help for details.
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Use the arrow buttons to select an item, and then press OK to confirm the selection. scan button Starts scanning. In a network environment, the scan button on the scanner works the same way as clicking Scan in the Document Capture Pro or EPSON Scan window.
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Using the Network Interface Panel Installing the Network Interface Panel EPSON Scan works together with the optional Network Interface Panel (B12B808411) to enable direct control of all of the features of your scanner in a network environment. You can download the User’s Guide for the Network Interface Panel from the following website.
Obtain the IP address or host name of the Network Interface Panel from your network administrator. Start EPSON Scan Settings. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings.
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In the Add window, choose the Network Interface Panel’s IP address under Search for addresses, or select Enter address and type in the address. Then click OK. In the EPSON Scan Settings window, click Test to check the connection. If everything works properly, you see a successful connection message appears.
For Mac OS X Note: You must set the IP address for your Network Interface Panel before you can scan using it. Setting Up Client Computers with EPSON Scan Settings For Windows Turn on your scanner and the client computer.
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EPSON Scan Select your desired mode. In the EPSON Scan window, adjust settings as necessary. Click Scan.
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Home > Using the Network Interface Panel Scanning from the Panel Follow these steps to setup a scan job from the panel. Assigning a Function to the Scan Button Turn on your scanner and the client computer. Place your original(s) on the document glass or in the ADF. Press the OK button on the panel.
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This lets you assign any of the product’s buttons to open a scanning program. You can also save frequently used scanning settings. How to start Select the start button icon or Start > All Programs or Programs > EPSON Software > Document Capture Pro. How to access the help...
EPSON Scan How to start How to access the help EPSON Scan allows you to control all aspects of scanning. You can use this as a standalone scanning program or use it with another TWAIN-compliant scanning program. How to start Select Applications >...
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EPSON Event Manager (for Mac OS X) EPSON Event Manager allows you to assign any of the product buttons to open a scanning program. You can also save scan settings that you use frequently. It makes scanning your projects even quicker.
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Select Applications and double-click ABBYY FineReader.
For Mac OS X Double-click Macintosh HD. Double-click the EPSON Software folder in the Applications folder and check the contents. Installing the software Insert the software disk that came with your product and select the software you want to install when prompted.
Home > Software Information Uninstalling Your Software For Windows For Mac OS X You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system. For Windows Note: For Windows 7 and Windows Vista, you need an administrator account and password if you log on as a standard user.
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For Mac OS X Note: To uninstall applications you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a Limited account user. Double-click the Applications folder in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
Home > Maintenance Cleaning the Product To keep your product operating at its best, clean it periodically using the following procedure. Important: Do not press the glass surface of the scanner glass with any force. Be careful not to scratch or damage the scanner glass, and do not use a hard or abrasive brush to clean it.
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Do not spray glass cleaner directly on the glass surface. Clean the document cover if it gets dirty. Open the ADF cover and use a soft, dry, clean cloth to clean the roller and the interior of the ADF. Important: Do not touch the separation pad.
Home > Maintenance Replacing the Roller Assembly Kit You need to replace the parts on the Roller Assembly Kit after scanning every 100,000 times. Removal part Part number Number of scanning Roller Assembly Kit B12B813481 100,000 To replace the Roller Assembly Kit, follow the steps below. Turn off the scanner.
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Slide and remove the installed pickup roller. Attach the new pickup roller in the correct position.
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Important: Do not touch the surface of the pickup roller. Close the pickup roller cover. Press the hook on both sides of the separation pad.
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Press the hook on both sides of the separation pad and remove. Attach the new separation pad to the correct position. Insert firmly until you hear it click into place. Important: Do not touch the surface of the separation pad. Attach the pre-separation pad as shown in the illustration.
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Plug the AC adapter, and then turn on the scanner. Start EPSON Scan Settings. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings.
Home > Maintenance Transporting the Product Before you transport the product for a long distance or store it for an extended period of time, you need to lock the carriage to prevent damage. Make sure the carriage is in the home position on the left side of the product. If the carriage is not in the home position, turn on the product and wait until the carriage moves to the home position.
Home > Maintenance Updating the Firmware Check the Epson home page for the latest firmware update releases. If there is no firmware information on the home page, you are already using the latest firmware. www.epson.com Important: Do not turn off the scanner while the firmware is updating. Otherwise, the firmware may not be...
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Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact Epson for more information. Make sure the transportation lock has been released.
Mac OS X For Mac computers with Intel CPUs, the scanner driver you are using may not operate correctly if other EPSON scanner drivers (Rosetta/PPC editions) are installed. Remove the other drivers, and then install the scanner driver you want to use.
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Mac OS X: Make sure you are logged on as the user who installed the scanning software. Other users must first start EPSON Scanner Monitor in the Applications folder and then press a button to scan. Using the Network Interface Panel Check that the Network Interface Panel is installed correctly.
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Select System and Security. Select Allow a program through Windows Firewall. Windows Vista: Select Security. Select Allow a program through Windows Firewall. Windows XP: Select Security Center. Select Windows Firewall. Select EEventManager Application from the list. Windows 7: Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list.
Home > Solving Problems Problems When Feeding Paper The paper gets dirty Multiple sheets of paper are fed The paper jams in the Automatic Document Feeder (ADF) The paper gets dirty Clean the interior of the product. Cleaning the Product Multiple sheets of paper are fed If you load unsupported paper, the product may feed more than one sheet of paper at a time.
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Open the ADF cover. Open the ADF input tray, and then slowly turn the dial to remove the jammed paper. If most of the paper has been ejected to the ADF input tray, remove the jammed paper while turning the dial.
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Important: Remove the paper carefully. If the paper is removed with too much force, the documents or the product could be damaged. Close the ADF input tray. After you have removed the paper, close the ADF cover. Note: If you load unsupported papers, the product may feed more than one sheet of paper at a time. Document specifications You may need to clean the interior of the product.
Home > Solving Problems Problems With Scanning Time Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements. System Requirements Scanning at a high resolution takes a long time.
Home > Solving Problems Problems With Scanned Images Scan quality is unsatisfactory The scanning area or direction is unsatisfactory Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image. Adjusting the Scanned Image An image on the back of your original appears in your scanned image When scanning thin paper, images on the back may be visible to the product and appear in your scanned image.
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Select Descreening as the image quality setting. Try changing the Resolution setting. Uneven color, smears, dots, or straight lines appear in your image Clean the product. Cleaning the Product The scanning area or direction is unsatisfactory The edges of your original are not scanned Move the document or photo about 0.12 inch (3 mm) or more away from the horizontal and vertical edges of the scanner glass to avoid cropping.
Home > Solving Problems Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, open EPSON Scan settings. Click Configuration, select the Other tab, and then click Reset All.
For help using any other software on your system, see the documentation for that software or Other Software Technical Support. Purchase Supplies and Accessories You can purchase genuine EPSON accessories from an EPSON authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.
See your system documentation for details.) Note: EPSON Scan does not support the UNIX File System (UFS) for Mac OS X. You must install EPSON Scan on a disk or in a partition that does not use UFS.
Home > Technical Specifications Product Specifications General Mechanical Electrical Environmental Interfaces Standards and approvals Note: Specifications are subject to change without notice. General Scanner type Flatbed color Photoelectric device Color CCD line sensor Effective pixels (flatbed) 10,200 x 14,040 pixels at 1200 dpi Document size A4 (8.5 x 11.7 inches [216 x 297 mm]) or US letter size (8.5 x 11 inches [216 x 279])
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Mechanical Dimensions Width: 19.5 inches (495.0 mm) Depth: 14.2 inches (360.0 mm) Height: 8.6 inches (217 mm) Weight Approx. 21.6 lb (9.8 kg) Electrical Note: Check the label on the AC adapter or on the back of the product for voltage information. Product Rated voltage DC 24 V...
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Storage –13 to 140 ÚF(–25 to 60 ÚC) Humidity Operating 10 to 80%, without condensation Storage 10 to 85%, without condensation Operating conditions Ordinary office or home conditions. Avoid operating the product in direct sunlight, near a strong light source, or in extremely dusty conditions. Interfaces USB Interface Interface type...
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FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR22 Class B European model: Low Voltage Directive 2006/95/EC EN 60950-1 EMC Directive 2004/108/EC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Australian model: Safety AS/NZS 60950.1 AS/NZS CISPR22 Class B...