Epson ES-50 User Manual
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User's Guide
NPD5987-01 EN

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  • Page 1 User's Guide NPD5987-01 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ❏ Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 4: Table Of Contents

    Scanner Lights Indicate an Error... . .43 Epson ScanSmart......11 The Scanner Does Not Turn On.
  • Page 5 Technical Support Web Site....56 Contacting Epson Support....56 Before Contacting Epson.
  • Page 6: About This Manual

    Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
  • Page 7: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...
  • Page 8: Important Instructions

    ❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place the product by the wall, leave more than 10 cm between the back of the product and the wall.
  • Page 9 User's Guide Important Instructions ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.
  • Page 10: Scanner Basics

    User's Guide Scanner Basics Scanner Basics Part Names and Functions Input slot Input the original. Loophole Connect straps. USB port USB bus power. Connects a USB cable. To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port. Buttons and Lights on the Control Panel Buttons and Lights ❏...
  • Page 11: Information On Applications

    Epson Web site. Epson ScanSmart Epson ScanSmart is a document scanning application that allows you to easily scan and save the data in simple steps. ❏ You can scan and send information to a cloud service in three easy steps.
  • Page 12: Maintenance Sheet Codes

    User's Guide Scanner Basics You can only use Carrier Sheet with a code. Maintenance Sheet Codes Contains a Cleaning Sheet (wet type) and Cleaning Sheet (dry type) for use when cleaning inside the scanner, and a Calibration Sheet to adjust the scanned image quality. Part name Codes Maintenance Sheet2...
  • Page 13: Specifications Of Originals And Placing Originals

    User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the scanner. General Specifications for Originals being Scanned Specifications of Standard Size Originals These are the specifications for standard size originals that you can load into the scanner.
  • Page 14 User's Guide Specifications of Originals and Placing Originals Size Measurement Thickness Paper Type Post Cards 100×148 mm 35 to 270 g/m2 Plain paper (3.9×5.8 in.) Fine paper Recycled paper Note: ❏ All originals must be flat at the leading edge. ❏...
  • Page 15: Types Of Originals That Require Attention

    User's Guide Specifications of Originals and Placing Originals Measurement Thickness 120×235 mm (4.72×9.25 in.) 0.38 mm (0.015 in.) or less 92×165 mm (3.62×6.50 in.) Specifications for Plastic Cards These are the specifications for plastic cards that you can load into the scanner. Size Card Type Thickness...
  • Page 16: Placing The Original

    User's Guide Specifications of Originals and Placing Originals ❏ Original with labels or stickers* ❏ Originals with sticky notes attached* ❏ Ripped originals* ❏ Originals with carbon paper on the back* ❏ Perforated originals* ❏ Originals with staples or paper clips ❏...
  • Page 17: Placing Long Paper

    User's Guide Specifications of Originals and Placing Originals Related Information “Basic Scanning” on page 24 & “Advanced Scanning” on page 29 & Placing Long Paper Load the original straight into the left side of the input slot, facing up with the top edge facing into the scanner. Slide the original into the input slot until it meets resistance.
  • Page 18: Placing Receipts

    ❏ You need to specify the paper size in Epson ScanSmart. Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button to open the Epson Scan 2 window.
  • Page 19: Placing Envelopes

    ❏ You need to specify the paper size in Epson ScanSmart. Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button to open the Epson Scan 2 window.
  • Page 20: Placing Plastic Cards

    User's Guide Specifications of Originals and Placing Originals Slide the envelope into the input slot until it meets resistance. The envelope shown in the illustration has the opened edge (flap side) facing up, but you can also load envelopes into the scanner with the opened edge (flap side) facing down. Important: Do not load envelopes with adhesives on them.
  • Page 21 User's Guide Specifications of Originals and Placing Originals Slide the plastic card straight into the input slot until it meets resistance. Important: Do not load plastic cards vertically or at an angle. Related Information “Specifications of Originals” on page 13 &...
  • Page 22: Placing Irregular Shaped Originals

    User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the left side of the Carrier Sheet with the side to be scanned facing up. 2.
  • Page 23 Settings in Epson ScanSmart, Review Scans, or on the Select Action window, click the Scanner Settings tab > Scan Settings button > Document Size on the Epson Scan 2 window, and then select Auto Detect or Customize to create a custom document size.
  • Page 24: Basic Scanning

    You can scan using the button on your scanner. Note: ❏ Make sure that Epson ScanSmart is installed on your computer and the scanner is connected to your computer correctly. 1. Place the originals on your scanner. 2. Press the button on the scanner.
  • Page 25 User's Guide Basic Scanning ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart. 3. Check the scanned images, and organize them if necessary. ❏ You can also scan and add originals from Scan more. ❏ You can use the buttons at the top of the screen to rotate or delete scanned images.
  • Page 26 User's Guide Basic Scanning 4. Click Next. 5. Click Save on the Select Action window. 6. Check or change the settings as necessary. The file is named automatically by detecting the date and subject.
  • Page 27 User's Guide Basic Scanning The folder is also named automatically by detecting the subject in the original. Note: ❏ You can change the file naming methods. Click Back to return to the Select Action window, and then click Settings. Click the File Name Settings tab to change the file naming methods. ❏...
  • Page 28 User's Guide Basic Scanning 7. Click Save. The scanned image is saved to the specified folder. Related Information “Specifications of Originals and Placing Originals” on page 13 & “Epson ScanSmart” on page 11 &...
  • Page 29: Advanced Scanning

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.
  • Page 30 4. The Epson Scan 2 window is displayed. Select Automatic Feeding Mode on the Main Settings tab. 5. Make other settings for scanning on the Epson Scan 2 main window. 6. Click Save and close the Settings window. 7. Place the original into the scanner until it is fed automatically.
  • Page 31: Saving As Editable Files (Microsoft® Office)

    ❏ Microsoft® PowerPoint® (Windows only) 1. Place the originals on your scanner. 2. Press the button on the scanner to start scanning and open Epson ScanSmart. Note: ❏ If you cannot start scanning from the button on the scanner, see link in Related Information at the end of the chapter.
  • Page 32 User's Guide Advanced Scanning 4. Select where you want to save the data. Note: ❏ If the screen for adding the Microsoft® Office plug-in is displayed, click OK. ❏ Save to PowerPoint® is not available for Mac OS. 5. Check or change the settings as necessary.
  • Page 33: Sending To A Cloud Service

    User's Guide Advanced Scanning Note: You can add OCR languages. Select Other languages from Language, and then select the languages you want to add from the list. 6. Click Save . Related Information “Scanning and Saving Documents” on page 24 &...
  • Page 34 1. Place the originals on your scanner. 2. Press the button on the scanner to start scanning and open Epson ScanSmart. ❏ If you cannot start scanning from the button on the scanner, see the link in Related Information at the end of the chapter.
  • Page 35 User's Guide Advanced Scanning 5. Click Login to login to your account. 6. Check or change the settings as necessary.
  • Page 36 User's Guide Advanced Scanning Note: ❏ When you select Searchable PDF as the File type setting, the Language list box is displayed. Select Other languages and then select the languages from the list on the OCR Language window. ❏ Select Save a copy to computer if you want to save the data to your computer. 7.
  • Page 37 User's Guide Advanced Scanning Related Information “Scanning and Saving Documents” on page 24 &...
  • Page 38: Maintenance

    1. Make sure that the product is connected to your computer and turned on. 2. Load the Cleaning sheet into the product. 3. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 39: Scanner Adjustment Using The Calibration Sheet

    Note: ❏ If dirt still remains, try using the Cleaning sheet (wet) sold as a Maintenance Sheet in the Epson store. Remove the Cleaning sheet (wet) from its bag, unfold it, and then follow the same steps as when cleaning the product using the Cleaning sheet.
  • Page 40: Energy Saving

    3. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility.
  • Page 41: Carrying The Scanner

    ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
  • Page 42: Updating Applications And Firmware

    Select Go > Applications > Epson Software > EPSON Software Updater. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.
  • Page 43: Solving Problems

    ❏ Wait a second after connecting the USB cable. It may take a few seconds until the scanner turns on. Problems Starting Scanning Cannot Start Epson ScanSmart Make sure the scanner is connected to your computer properly. ❏ Make sure the following applications are installed: ❏...
  • Page 44: Removing Jammed Originals From The Scanner

    Windows 8.1/Windows 8: Select Desktop > Settings > Control Panel > Programs > Programs and Features. Windows 7: Click the start button and select Control Panel > Programs > Programs and Features. Mac OS: Select Go > Applications > EPSON Software. ❏ Check the USB cable connection.
  • Page 45: The Originals Get Dirty

    User's Guide Solving Problems Note: ❏ If a piece of paper gets stuck in the roller and remains inside the scanner, remove it slowly with a pair of tweezers in the direction of the output slot. If you cannot remove it, contact your local dealer. ❏...
  • Page 46: Scanned Image Or Text Is Blurred

    Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Text Enhancement. Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge Enhancement or a higher level for Noise Reduction Level.
  • Page 47: Moiré Patterns (Web-Like Shadows) Appear

    Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution. Related Information “List of Recommended Resolutions to Suit Your Purpose” on page 46 &...
  • Page 48: Character Is Not Recognized Correctly

    If the size of the original you want to scan is not on the list, select Customize, and then create the size manually. Click Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button.
  • Page 49: The Scanned Image Of The Plastic Card Is Enlarged

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.
  • Page 50: Uninstalling And Installing Applications

    User's Guide Solving Problems Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
  • Page 51: Installing Your Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.
  • Page 52: Technical Specifications

    User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Portable sheet-feed, simplex A4 color scanner Photoelectric device Effective pixels 5,100×8,400 at 600 dpi 2,550×21,600 at 300 dpi (long paper) Light source RGB LED Scanning resolution 600 dpi (main scan)
  • Page 53: Dimensional Specifications

    User's Guide Technical Specifications Dimensional Specifications Dimensions Width: 272 mm (10.7 in.) Depth: 47 mm (1.9 in.) Height: 34.3 mm (1.4 in.)* Weight Approx. 0.27 kg (0.6 lb) Without protruding parts. Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 5 V Rated DC Input Current 0.5 A...
  • Page 54 User's Guide Technical Specifications *1 *2 macOS High Sierra Mac OS macOS Sierra OS X El Capitan Fast User Switching on Mac OS or later is not supported. The UNIX File System (UFS) for Mac OS is not supported.
  • Page 55: Standards And Approvals

    Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity J421B To comply with RF exposure compliance requirements, a distance of at least 20 cm must be maintained at all times between this unit and people in the vicinity.
  • Page 56: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 57: Help For Users In Taiwan

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 58: Help For Users In Singapore

    User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
  • Page 59: Help For Users In Indonesia

    Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA Ruko Mall Mangga Dua No.
  • Page 60: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs)
  • Page 61: Help For Users In Malaysia

    World Wide Web http://www.epson.com.my ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Call Centre Phone: +60 1800-8-17349 ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏...
  • Page 62: Help For Users In The Philippines

    Where to Get Help Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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