GE DECT6.0 28128 User Manual

GE DECT6.0 28128 User Manual

Dect6.0 cordless handset speakerphone answering system
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Model 28128 Series
DECT6.0 Cordless Handset
Speakerphone Answering
System User's Guide
Your new GE telephone system is EXPANDABLE up to a total of 7 handsets
(by purchase of optional Model 28101 handset with charge cradle)

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Summary of Contents for GE DECT6.0 28128

  • Page 1 Model 28128 Series DECT6.0 Cordless Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 7 handsets (by purchase of optional Model 28101 handset with charge cradle)
  • Page 2: Important Information

    IMPorTANT INforMATIoN NoTICE: This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and () This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 3: Nformation I Etwork

    TELEPHoNE NETwork INforMATIoN Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
  • Page 4: S Tatement

    INforMATIoN for DECT ProDUCT This telephone is compliant with the DECT 6.0 standard which operates in the 1.9GHz to 1.9GHz frequency range. WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING...
  • Page 5: Table Of Contents

    TABLE of CoNTENTS ...2 mportant nformatIon ...2 nterference nformatIon elephone etwork nformatIon ren n ...3 umber (hac) ...3 earIng ompatIbIlIty ...3 IcensIng fcc rf r adIatIon xposure dect p nformatIon for roduct ...8 ntroductIon ...8 efore egin ...8 arts heCklist elePhone equirements ...9...
  • Page 6 TABLE of CoNTENTS ... 32 eaVing a essage Creening alls from the ...32 emorY ... 33 essage laYBaCk ...34 eaVing a nswerIng ystem emote emote CCess from orDless ...35 emorY ...35 elephone peratIon ...35 isual nDiCators Charge/in use i nDiCator on the talk i sPkr i nDiCator anD...
  • Page 7 TABLE of CoNTENTS eleting the hone ...49 esireD rouP ... 49 rouP hanging the rouP anaging PeeD ialing DDing the PeeD ialing Diting the PeeD ialing eleting the PeeD ialing ransferring the hone Book reCorD BetWeen ...51 hanDset anD Base ...51 eatures ...
  • Page 8: Y Ou B Egin

    INTroDUCTIoN CAUTIoN: when using telephone equipment, there are basic safety instructions that should always be followed. refer to the IMPorTANT SAfETY INSTrUCTIoNS provided with this product and save them for future reference. IMPorTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 9: Installation

    For Model 28128xx3 there will be oNE additional handset, charge cradle, belt clip, battery pack and cover than shown. NoTE: If a headset is included in your package, it replaces one set of a handset, belt clip, battery pack and cover. For Model 28128xx4 there will be Two additional handsets, charge cradle, belt clips, battery packs and covers than shown.
  • Page 10: Nstallation

    mportant nstallatIon • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. •...
  • Page 11: Handset Layout

    HANDSET LAYoUT EArPIECE CID/5 (CALLEr ID/5 button) (Soft key Left) PHoNE Book/3 (button) TALk (button) END/cancel (button) MUTE/answerer (button) repeat (button) play-stop (button) erase (button) Visual Message waiting Indicator Display (Soft key right) Sound Quality/4 (button) SPkr (speaker button) rEDIAL/6 (button) DELETE/flash (button) skip (button)
  • Page 12: I Mportant L Ayout

    BASE LAYoUT (Soft key Left) CHArGE/IN USE (Soft key right) (indicator) VoLUME +/- SPEAkEr (buttons) (BUTToN) MUTE (button) rEPEAT/3 Visual Message (button) waiting (indicator) PHoNE Book /3(button) Do NoT DISTUrB (button) Connect/ Bluetooth® END/Cancel (button) (button) DELETE/fLASH (button) rEDIAL/6 (button) CID/5 (caller ID button)
  • Page 13: I Nstalling The ..................................13 Hone Nstalling The Andset Attery

    INSTALLING THE PHoNE nstallIng the NoTE: You must connect the handset battery before using the cordless handsets. CAUTIoN: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1.
  • Page 14 tatIon 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.
  • Page 15: Ase Tation All Ounting

    After the Handset and Base have been powered up, the base displays the Date/ Time set up screen for entry. You MUST enter the date/time prior to operating the unit. 5. Use the number keys to enter the year and the date. 6.
  • Page 16: Ecording The Utgoing

    Language 1. Make sure your base is off (not in talk mode). . Press the Menu (SKL) button to enter the main menu. button to scroll to Phone Settings. . Use the 4. Press the Select (SKL) button to enter the submenu. button to scroll to Language.
  • Page 17: Nformation

    ProGrAMMING INforMATIoN The base and/or handset menus give you access to all of the built-in features. NoTE: Menu settings on the handset and on the base are separate and do not interface with each other, which means changing menu settings on the base affects ONLY the settings on the base. Press the Menu (SKL) button to display the menu options, then press the Press the Select (SKL) button to activate a menu option.
  • Page 18: Security Code

    button to select On or Off. The default setting is On. . Use the 4. Press the Select (SKL) button to save your selection. You will hear a voice announcement of confirmation. Security Code You can access the answering system from a tone-dial telephone in another (remote) location.
  • Page 19: Larm

    NoTE: If you select ToLL SAVE, the unit answers after the 3rd ring if there are NEw messages in the answering system, or the unit answers after the 6th ring if there are No new messages. Then, when you access the answering system from another remote location, you may hang up after 5 rings to save long distance charges.
  • Page 20: Nooze

    Snooze from the Alarm On menu: button to scroll to Snooze: Off. 1. Use the . Press the Select (SKL) button to enter the menu. Snooze On/Off shows on the display. button to select from Off, Every 5 minutes, Every 10 minutes, .
  • Page 21: Anguage

    Language This menu allows you to change the language of the display and voice prompts on the base. from the Phone Settings menu: button to scroll to Language. 1. Use the . Press the Select (SKL) button to enter the menu. button to scroll to the desired language.
  • Page 22: S Ound S Ettings

    Tone/Pulse from the Phone Settings menu: button to scroll to Tone/Pulse. 1. Use the . Press the Select (SKL) button to enter the menu. button to select Tone or Pulse. The default is Tone. . Use the 4. Press the Select (SKL) button to save your selection. You will hear a confirmation tone.
  • Page 23: One

    ringer Tone You may choose from the 5 preset melodies and 5 dual-tone ringer tones. NoTE: You may download an additional 5 MIDI ring tones with the PC software. from the Sound Settings menu: button to scroll to Ringer Tone. 1.
  • Page 24: B Luetooth

    ® luetooth etup This unit supports a maximum of two Bluetooth cell phone devices. To use your Bluetooth cell phone device with the 1 system, you must activate Bluetooth on your device and then pair the device to the base. NoTE: Your Bluetooth cell phone device should be within 2 feet to 10 feet from the base.
  • Page 25: Y B Ase

    . Use the button to scroll to desired device. 4. Press the Select (SKL) button to select. To edit the name; 1. Use the . Press the Select (SKL) button to confirm, use the number keys to enter the cell phone name (maximum 15 characters).
  • Page 26: Larm Ime

    4. Press the Select (SKL) button to enter the submenu, Alarm On/Off shows on the display. button to scroll to On or Off. 5. Use the 6. Press the Select (SKL) button to save your selection. You will hear a confirmation tone.
  • Page 27: Hone Etting

    Set Alarm Melody from the Alarm On menu: button to scroll to Alarm Melody. 1. Use the . Press the Select (SKL) button to enter the menu. . Use the button to select desired melody. 4. Press the Select (SKL) button to save your selection. You will hear a confirmation tone.
  • Page 28: Ode

    5. Use the number keys to enter the time and use to select AM or PM. 6. Press the Store (SKL) button to save the setting. You will hear a confirmation tone. Set Area Code If you enter your local -digit area code in the area code menu, your local area code does not display on the Caller ID (CID) list.
  • Page 29: Egistration

    registration from the Phone Setting menu: button to scroll to Registration. 1. Use the . Press the Select (SKL) button to enter the menu. button to scroll to No or Yes. The default is No. . Use the 4. Press the Select (SKL) button to save your selection 5.
  • Page 30: D D Efault

    4. Press the Yes (SKL) button to deregister all handsets. NoTE: Press No (Skr) if you do not want to deregister. 5. De-Registration Successful shows in both the handset and base displays, followed by HANDSET NEEDS REGISTRATION and PLEASE PUT HANDSET IN BASE. 6.
  • Page 31: Olume

    4. Press the Select (SKL) button to save your selection. You will hear a confirmation tone. ringer Tone You may choose from the 5 preset melodies and 5 dual-tone ringer tones. from the Sound Setting menu: button to scroll to Ringer Tone. 1.
  • Page 32: Peration

    ANSwErING SYSTEM oPErATIoN nswerer There are several ways to activate/deactivate the answerer; press the ANSWERER ON/OFF button on the base, use the “Answerer” menu on the base, or use the “Remote Access” from the handset or another phone (refer to respective sections for more information.
  • Page 33 essage layback The message counter and the base mailbox button/indicators (PLAY STOP 1/ PLAY STOP / PLAY STOP ) let you know when you have message(s) or new message(s). To play the messages, press the corresponding mailbox button (PLAY STOP 1/ PLAY STOP / PLAY STOP ).
  • Page 34: Layback Eaving A Emo

    4. Press the DELETE button or 0 key on the handset to erase a message during playback. NoTE: Erased messages cannot be restored. eavIng a This feature allows you to record a memo to store as an incoming message. 1. Press the MEMO button and it will announce “TO RECORD PRESS AND HOLD MAILBOX”.
  • Page 35: Isual Ndicators

    . Enter the security code during the outgoing announcement or after you hear the tone. . Follow the voice menu to use the answering system ’s remote functions. emory When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the -digit security code.
  • Page 36: Aking A All

    olume ettIngs Speakerphone Press the SPEAKER button on the base to activate the speakerphone. Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. VOL1 is the minimum speaker volume and VOL is the maximum. Handset When the handset is oN (in talk mode), you may adjust the receiver volume by pressing the VOLUME 6 or 5 buttons on the side of the handset.
  • Page 37: Andline Alls

    nswerIng a Check the display to see who is calling. Landline Calls 1. Pick up the handset, and press the TALK or SPKR button on the handset. - or - Press the SPEAKER button on the base. . When finished, press the END/cancel button on the handset or base, or place the handset in the base cradle.
  • Page 38: Vailable

    If both calls are answered from the base or same handset, to switch between the two calls, press Line (SKR) button while landline call is on hold, press Cell (SKR) button while cellular call is on hold”. vaIlable ptIons More During an external landline call, press More (SKL) button to enter the More sub-menu, there are two options available: Hold and Intercom.
  • Page 39: Allking All Allndline Allll Ell Allll

    NoTE: Check your cell phone instruction manual regarding capabilities before attempting transfer. Making a Landline Call when Talking To Cell Call • During a cellular call, press the Line (SKR) button to put the cellular call on hold, use the number keypad to make a land line call. Making a Cell Call when Talking To Land line Call •...
  • Page 40: Umber Age

    base, and your original call is put on hold. • To switch between the two calls, press the DELETE/FLASH button. NoTE: Some cellular phones do not support this feature, refer to your cellular devices Instruction Manual. umber edIal You may redial a number up to  digits long. To quickly redial the last number you dialed: 1.
  • Page 41: Ute

    To have a private, off-line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them. When you are using the phone, press the MUTE button on handset to activate the mute function.
  • Page 42: C Odes

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
  • Page 43: Ecords

    cId r evIewIng As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records: 1. Make sure the phone is off (not in talk mode). button. (a tally of All calls and New calls displays.) .
  • Page 44: Ecords Into

    Available formats include: Number of digits Eleven digits long distance code “1 ” +-digit area code +7-digit telephone number. Ten digits -digit area code + 7-digit telephone number. Seven digits 7-digit telephone number. cId r torIng ecords Into You may also store CID information in the Phone Book. NoTE: It is important that you format CID records correctly for dialing out BEforE storing in the Phone Book as you cannot reformat CID records stored in memory.
  • Page 45: Cid R

    6. Press the Yes (SKL) button to confirm the deletion. The display shows DELETED. NoTE: Press the No (Skr) button to return to the standby mode or if no action is taken, it will exit automatically after one minute. CALL rECorDS This option allows you to redial the number from a CID records or Dialed Calls.
  • Page 46: Ook

    PHoNE Book NoTE: At any time you may press the END/cancel button in base or handset to exit and return to standby mode. The base and the cordless handsets have their own separate memory storage areas which are accessible to each other via the Transfer feature You may store up to two hundred entries per base or handset with 0-digit and 15-character names (including spaces).
  • Page 47: Dding Hone Ell All Toring The Ast Nserting A Ause In The All Tored Umber )

    button to select from the desired category; Home, Office, Cell, 10. Use the or Other. 11. Press the Store (SKL) button to save the number. - Add an additional number to record (Up to 4 numbers) • Use the • Press the Select (SKL) button to confirm. •...
  • Page 48: Ook Ecords

    You can press the #PAUSE button to insert a P (pause) when you enter the telephone number when adding a phone book entry. evIewIng hone 1. Make sure your phone is off (not in talk mode). . Press the Menu (SKL) button and use the .
  • Page 49: Hen T Alking G Roup

    button to scroll to Delete Record. . Use the 4. Press the Select (SKL) button. DELETE? shows on the display. 5. Press the Yes (SKL) button to confirm the deletion. The display will show DELETED. NoTE: If you don’t want to change or delete the record when the display shows DELETE?, simply press the No (Skr) button, or wait for one minute to exit the review mode automatically.
  • Page 50: Changing The Group Name

    Changing the Group Name from the GROUPING menu: 1. Press Option (SKL) button and use the . Use the number keys to enter a name (up to 15 characters, including space.) NoTE: If you make a mistake press the DELETE/fLASH button to backspace and erase the wrong character(s).
  • Page 51: Ransferring The And Base

    . Press the Select (SKL) button, DELETE? shows on the display. 4 Press the Yes (SKL) button to confirm the selection. DELETED shows on the display. ransferrIng the handset and base 1. Make sure your phone is off (not in talk mode). .
  • Page 52: Ntercom Peration

    2) During the room monitoring, it will emit a beep tone if there are incoming calls. You may press the TALk or SPkr button on the handset or SPEAkEr on the base to answer the call and quit the room monitor mode. 4.
  • Page 53: Ush To

    NoTE: If you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets or the base rings. Press the TALk or SPkr button on the handset or the SPEAkEr button on the base to answer the call. ush to This feature allows you to directly talk to another registered handsets or base by pressing the PUSH TO TALK button on either handset or base respectively.
  • Page 54: Eminder Et Nooze

    . Use the number keys to enter the year and date desired for the reminder. 4. Press the Next (SKL) button to move to the Set Time menu. 5. Use the number keys to enter the time and use 6. Press the Store (SKL) button to save the setting. 7.
  • Page 55: Reviewing And Editing The Reminder Record

    Phone Book records, download MIDI ringtones, and manage Calendar and Alarm settings. Refer to the Handset Management Software help file for more information. For software updates please visit http://www.ge.com/phones/ CoNNECTING THE BELT CLIP 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset.
  • Page 56: Connecting Optional Headset

    CoNNECTING oPTIoNAL HEADSET Each handset can be used with an optional headset for hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected.
  • Page 57: Display Messages

    BATTErY SAfETY PrECAUTIoNS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide.
  • Page 58: Handset Sound Signals

    INCoMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. LINE IN USE Displays on handset while the line is in use. LoNG DISTANCE Indicates CID record is from a long distance call. Low BATTErY Indicates the battery needs to be charged.
  • Page 59: Uide

    TroUBLESHooTING GUIDE Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack. •...
  • Page 60: Olutions

    Unit beeps • Clean charging contacts on cordless handset. • See solutions for “No dial tone”. • Replace the battery. Memory Dialing doesn’t work • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? Unit locks up and there is no communication between the base and cordless handset •...
  • Page 61: Eception

    • CHARGE/IN USE indicator on the base fails to illuminate. • Limited range Handset Management Software Solutions Software does not work correctly • Check for software updates at http://www.ge.com/phones/. CAUSES of Poor rECEPTIoN • Aluminum siding. • Foil backing on insulation.
  • Page 62: Eneral

    GENErAL ProDUCT CArE To keep your unit working and looking good, follow these guidelines: • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.
  • Page 63: Index

    INDEX Accessory Information Adding a Reminder Adding Phone Book Entries Adding the Phone Book Entries In Desired Group Adding the Speed Dialing Number Alarm 19, 5 Answerer Answerer On/Off Answering a Call Answering System Operation Answering System Remote Access Answering System Setup Audible Quick Setup Guide Auto Standby Available Options During a Cell Call...
  • Page 64: P Arts C Hecklist

    INDEX Important Information Important Installation Guidelines Information for DECT Product Inserting a Pause in the Dialing Sequence(of a Stored Number) Installation Installing the Handset Battery Installing the Phone Intercom Intercom Operation Interference Information Introduction Key Tone Landline Calls Language Last Number Redial Leaving a Memo Leaving a Message Licensing...
  • Page 65: Jack

    INDEX Set Alarm Melody Set Alarm Time Set Area Code Set Cycle Time Set Group Ring Set Snooze Set Time Setting the Voice Prompt Language Snooze Sound Setting Speakerphone Operation Storing CID Records (In CID Memory) Storing CID Records into Phone Book Storing the Last Number Dialed Table of Contents TALK Indicator and SPKR Indicator...
  • Page 66: H Andset

    ACCESSorY INforMATIoN DESCrIPTIoN AC power adaptor Belt Clip Headset replacement Handset Battery (Ni-MH) To order, call the nearest distributor for your area; Ontario: (905) 64-516 British Columbia: (604) 4-001 A shipping and handling fee will be charged upon ordering. It is required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.

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28128 series

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