GE 28165 User Manual
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GE 28165 User Manual

Dect 6.0, 2-line, cordless handset speakerphone / answering system
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Model
28165 DECT 6.0
2-Line, Cordless Handset
Speakerphone/
Answering System
User's Guide
Need new artwork
from packaging!!
(To be supplied by packaging dept.)
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model TBD handset with charge cradle)

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  • Page 1 Speakerphone/ Answering System User’s Guide Need new artwork from packaging!! (To be supplied by packaging dept.) Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model TBD handset with charge cradle)

  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.

  • Page 3: Interference Information

    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 4: Fcc Rf Radiation Exposure Statement

    FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
  • Page 5 Table of Contents TO BE UPDATED!!!!
  • Page 6 Table of Contents...

  • Page 7: Telephone Jack Requirements

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

  • Page 8: Digital Security System

    Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs.

  • Page 9: Handset Layout

    Handset Layout Visual message waiting indicator VOLUME 5/6 earpiece (volume +/- button) display CID/VOL (caller ID/ volume +/- button) Soft Key Left (SKL) button Soft Key Right (SKR) PUSH LINE 1 button (button) TALK LINE 2 (button) (button) END/ CANCEL (button) *TONE (button)

  • Page 10: Base Layout

    Base Layout *TONE (tone button) Soft Key Right (SKR) button Soft Key Left (SKL) CALLER ID 5/6 button VOICE MAIL (caller ID +/- button) CHARGE IN USE display (indicator) (indicator) Mailbox 1/2 ON-OFF (buttons/ indicators) PLAY/STOP 1 and 2 (buttons/ indicators) 7 REPEAT (repeat button)
  • Page 11 Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit.

  • Page 12: Installing The Base Station

    Installing the Base Station Installing the Backup Batteries on Base Unit To avoid power outage, you can install (four) batteries (not included in sales) into the base as the backup. 1. Remove the battery compartment cover (located on the bottom of the base). .

  • Page 13: Base Speakerphone Set Up

    Wall Mounting the Base 1. Turn the base over. . Slide the pedestal into the slots on the bottom of the base, and then push the pedestal down until it snaps into place. 3. Slip the mounting holes on the pedestal over the wall plate posts and firmly slide the unit into place.

  • Page 14: Base Voice/Display Prompt Language

    9. Press the 5 or 6buttons to select ON or OFF. SELECT Soft Key Left (SKL) to confirm. The corresponding PLAY/STOP 10. Press the indicator/button illuminates. NOTE: The base displays ANS 1OFF/2OFF and the corresponding PLAY/ STOP indicator/button is not illuminated when the Mailbox Answerer is OFF.

  • Page 15: Base Date/Time

    Base Date/Time You may program the following items under the Date/Time menu; Date/Time, Set Time, Time Format, Date Format. To access the Date/Time Menu: 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU Soft Key Right (SKR) to go to the main menu. 3.
  • Page 16 Tone/Pulse You may program independently for LINE 1 and LINE . 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU Soft Key Right (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to SET TONE/PULSE. 4.

  • Page 17: Base Ringer Volume

    Base Ringer Volume From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to RINGER VOLUME. Press SELECT Soft Key Left (SKL) to enter the sub-menu. to select HIGH, MEDIUM, LOW or OFF. Use the 5 or 6buttons SELECT 3.

  • Page 18: Answerer Setup

    Base Key Tone From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to KEY TONE. SELECT Soft Key Left (SKL) to select ON, OFF. . Press the SELECT 3. Press the Soft Key Left (SKL) to confirm. Answerer Setup You can program the following items independently for Mailbox 1 and Mailbox  under the Answerer Setup Menu;...
  • Page 19 Recording the Outgoing Announcement For best results when recording, you should be about nine the inches from the microphone, and eliminate as much background noise as possible. From the Answerer Setup Menu: 1. Use the 5 or 6buttons to scroll to ANNOUNCEMENT. .

  • Page 20: Security Code

    NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there are NEW messages, OR the unit answers after the 5th ring if there are NO new messages. This is allows user to access their the answerer from another location and then hang up after 4 rings to save long distance charges.
  • Page 21 Forwarding Messages ON/OFF From the Answerer Setup Menu: 1. Use the 5 or 6 buttons to scroll to FORWARD MSG. . Press the SELECT Soft Key Left (SKL) to enter the menu. 3. Use the 5 or 6 buttons to scroll to FORWARD ON/OFF. SELECT ON OFF shows in display.

  • Page 22: Handset Telephone Set Up

    Handset Telephone Set Up NOTE: Changing menu settings on the handset will only change the settings on the handset, and changing menu settings on the base will only change the settings on the base. For example, if you change the language on the handset, it will not change the language on the base.

  • Page 23: Handset Ringer Volume

    Handset Ringers You may program the following items independently for LINE 1 and LINE  under the Ringer Menu; Ringer Volume, Ringer Tone, VIP Melody and Key Tone. To access the Ringer Menu: 1. Make sure your phone is OFF (not in TALK mode). .

  • Page 24: Handset Vip Melody

    Handset VIP Melody This features allow you to assign a specific melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the first ring and then follows with VIP melody ring. You may choose from ten different polyphonic melodies or 10 ringer tones.

  • Page 25: Handset Name

    If handset displays PLEASE REGISTER, press the OK Soft Key Left (SKL) on the handset and repeat step 5 above. Handset Name 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU Soft Key Right (SKR) to go to the main menu. 3.

  • Page 26: Handset - Setting Local Area Codes

    6. Press the OK Soft Key Left (SKL) to save the selection. Time Format From the Date/Time Menu: 1. Use the 5 or 6buttons to scroll to TIME FORMAT. Press SELECT Soft Key Left (SKL) to enter sub-menu. to select 12 HOUR CLOCK or 24 HOUR CLOCK. Use the 5 or 6buttons SELECT 3.

  • Page 27: Basic Operation

    Basic Operation Charge/In Use Indicator The phone is ON when the LED indicator on the handset and the charge/in use indicator on the base is lit. The handset and base indicators flash when you receive a call. VMWI Indicator on Handset and the Base IMPORTANT: In order to use this unit’s visual Message Waiting (VMWI) feature, you must subscribe to this service from your phone company.

  • Page 28: Number Redial

    Number Redial You may redial a number up to 3 digits long. To quickly redial the last number you dialed: LINE 1, LINE 2, or the handsfree button. 1. Press . Press the redial button. -OR- To choose from the last five numbers you dialed through menu: 1.

  • Page 29: Paging The Cordless Handset

    Paging the Cordless Handset This feature helps you locate a misplaced handset. INTERCOM/PAGE Press and release the button on the base. A list of registered handsets show in the display, use the 5 or 6 buttons to select the unit you wish to page, and press SELECT Soft Key Left (SKL) to confirm.

  • Page 30: Call Transfer

    NOTE: Handsets can be on cradle or off cradle for room monitoring to work. NOTE: While in room monitoring mode, the listening unit will emit an alert tone approximately every 4 seconds if there is an incoming call. You may press the LINE 1 or LINE 2 button to quit room monitor and answer the call.

  • Page 31: Intercom Operation

    Intercom Operation A two-way intercom is possible between the base and cordless handset(s) without tying up the telephone line and since the telephone line is not used, you can still receive incoming calls. Making an Intercom Call 1. Make sure the phone is OFF (not in TALK mode). .

  • Page 32: Using Intercom With External Telephone Calls

    Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, both handsets or base will emit alert tone and remain in intercom mode. Either handset or base user may press the LINE 1 or LINE 2 button or the handsfree button to answer the call.
  • Page 33 NOTE: A handset or base can enter conference mode directly by LINE 1 or LINE 2 pressing the button on the second handset or base during a call. Between a handset or base and external calls on the Line 1 and Line 2 1.

  • Page 34: Caller Id (Cid)

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.

  • Page 35: Storing Cid Records (In Cid Memory)

    Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the most recent 40 calls you received so that you can see who called while you were unavailable.

  • Page 36: Storing Cid Records In Internal Memory

    Available formats include: Number of digits Explanation Example Eleven digits long distance code “1” + 3-digit area code + 7-digit telephone number. 1-317-888-8888 Ten digits 3-digit area code + 7-digit telephone number. 317-888-8888 Seven digits 7-digit telephone number. 888-8888 NOTE: If the telephone number is corrupted, such as an alphabetical character in a number field, you will hear an error tone and the number is not dialed.

  • Page 37: Deleting Cid Records

    button or CHANGE Soft Key Right (SKR) to scroll to the desired melody. 10. Use the Press SELECT Soft Key Left (SKL) to You will hear a sample of the ringer tone you select. confirm. 11. Press the DONE Soft Key Left (SKL) to save the record and MEMORY STORED shows in the display.

  • Page 38: Storing A Name And Number In Memory

    Memory The cordless handset and base each have their own separate memory storage areas. Store fifty 11-character names and 4-digit telephone numbers in the handset and forty 11-character names and 4-digit telephone numbers in the base memories. NOTE: Memory records are stored and searched in alphabetic order. For example, if a memory record is stored with the name “Beth”...

  • Page 39: Inserting A Pause In The Dialing Sequence

    Inserting a Pause in the Dialing Sequence Press the #PAUSE button on the touch-tone pad twice to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or wait for a computer access tone.) A pause shows on the display as a P.

  • Page 40: Deleting Records Stored In Memory

    Deleting Records Stored in Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the MEMORY Soft Key Left (SKL) to enter the phone book. 3. Use the button to scroll to desired record. 4. Press the OPTION Soft Key Left (SKL) to access the option menu. button to scroll to DELETE.

  • Page 41: Chain Dialing From Memory

    Chain Dialing from Memory Use the “Dialing a Number from Memory” feature to make calls that require a sequence of numbers, such as a frequently used long distance card number. This can be storing the various segments as a phone book record and then memory dialing in the correct sequence.

  • Page 42: Answering System Operation

    Answering System Operation This section discusses the buttons and features on the answering system. Handset Messages Indicator The handset MESSAGES indicator shows you have new messages. It blinks if there are new 1/2 ON OFF button must be ON in order for the MESSAGES indicator to messages.

  • Page 43: Memory Full

    6. Press the SELECT Soft Key Left (SKL) to access the option menu. ANSWERER REMOTE ACCESS shows in display and unit announces the following; • Press  to play messages. • Press  to stop. • Press 0 while playing a message to erase. •...

  • Page 44: Remote Access

    4. Use the buttons to select the desired mailbox. 5. Press the SELECT Soft Key Left (SKL) to confirm. ANSWERER REMOTE ACCESS shows in display. 6. Press the PLAY/STOP on the handset (the  button). The message plays. 7. Press the ERASE (the 0 button) to erase the message during message playback. Leaving a Memo Base Unit MEMO...

  • Page 45: Changing The Battery

    Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery. .

  • Page 46: Display Messages

    Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL/ The person is calling from a name or number that has been BLOCKED NAME/ blocked from transmission. BLOCKED NUMBER BUSY Indicates the system is busy and not able to connect to the system.

  • Page 47: Handset Sound Signals

    Handset Sound Signals Signal Meaning A long warbling tone (with ringer on) Signals an incoming call Three short beeps Page signal One short beep (every 7 seconds) Low battery warning Troubleshooting Guide Caller ID Solutions No display • Fully charge (for 16 hours) or replace the battery. •...

  • Page 48: Battery Solutions

    Dial tone is OK, but can’t dial out • Make sure the TONE/PULSE setting on the base is set to the type of phone service you are subscribed to. Handset/Base does not ring • Make sure the handset and base ringer is turned On. •...

  • Page 49: General Product Care

    General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. •...

  • Page 50: Warranty Assistance

    Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
  • Page 51 How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.”...

  • Page 52: Accessory Information

    • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA.
  • Page 53 Index To Be Updated!!
  • Page 54 Index...
  • Page 55 Index...
  • Page 56 Visit the GE website at: www.GE.com/phones Thomson Inc. 101 West 103rd Street Model 8165 Indianapolis, IN 4690-110 0007634 (P0 Draft Dom E) © 008 Thomson Inc. 08- Trademark(s) ® Registered Printed in China Marca(s) Registrada(s)

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