Internet Access - ZyXEL Communications NBG-416N User Manual

Chapter 20 Troubleshooting
Make sure you have entered the password correctly. The default username is
1
admin and default password is 1234. This field is case-sensitive, so make sure
[Caps Lock] is not on.
This can happen when you fail to log out properly from your last session. Try
2
logging in again after 5 minutes.
Disconnect and re-connect the power adaptor or cord to the NBG-416N.
3
If this does not work, you have to reset the device to its factory defaults. See
4
Section 20.4 on page

20.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide.
Make sure you entered your ISP account information correctly in the wizard. These
2
fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
3
in the wireless client are the same as the settings in the AP.
Disconnect all the cables from your device, and follow the directions in the Quick
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Start Guide again.
Go to Maintenance > Sys OP Mode > General. Check your System Operation
5
Mode setting.
If the problem continues, contact your ISP.
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I cannot access the Internet anymore. I had access to the Internet (with the NBG-
416N), but my Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Reboot the NBG-416N.
2
158
159.
Section 1.3 on page 15.
NBG-416N User's Guide