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Panasonic HNP11 Operating Instructions Manual

Trial version
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Operating Instructions

Network Camera Recorder
Trial Version
Please read this manual before using and save this manual for future reference.
Please note that since this software is a trial version, camera registration is
restricted to only 1 camera and support services are not available.

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  • Page 1: Operating Instructions

    Operating Instructions Network Camera Recorder Trial Version Please read this manual before using and save this manual for future reference. Please note that since this software is a trial version, camera registration is restricted to only 1 camera and support services are not available.

  • Page 2: Main Features

    Operating Instructions Main Features Recording or Playing Images with Audio This software records or plays images with audio from the camera (The camera with audio will be released soon.) (see page 61). Since you can record images with audio, recorded images become impressive. For example, you can use the images with audio for training employee after you record your shop scene.

  • Page 3: System Requirements For Your Pc

    Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for this software to work properly. Items Description Operating Microsoft Windows XP Professional Edition ® ® System Microsoft Windows 2000 (Service Pack 2 or later) ®...

  • Page 4: Table Of Contents

    Operating Instructions Table of Contents Product Introduction.............6 Included Accessories ..............6 Important Information..............7 1.2.1 Audio and Video Recording Notice............7 1.2.2 Security Cautions ..................7 End-User License Agreement............8 Looking at Installation Procedure..........10 Installing This Software..............11 1.5.1 Modifying or Deleting This Software ............
  • Page 5 Operating Instructions 2.8.1 Playing the Recorded Images ..............61 2.8.2 Searching the Recorded Images ............. 65 Using Camera List................ 68 2.10 Enabling or Disabling the Cameras..........70 2.11 Deleting the Registered Cameras ..........71 2.12 Converting the Recorded Images ..........72 2.12.1 Converting the Recorded Images to JPEG files ........

  • Page 6: Product Introduction

    Operating Instructions Product Introduction Included Accessories The following items are provided. • CD-ROM............1 pc. • Operating Instructions (This Manual).... 1 pc. • Registration code stickers......1 set (3 pcs.) Note User registration requires registration code shown on registration code stickers.

  • Page 7: Important Information

    • You are responsible for this product’s user information such as registered camera information and recorded images. This information should not be made available to any third parties outside the user group. Panasonic Communications Co., Ltd.

  • Page 8: End-User License Agreement

    Operating Instructions End-User License Agreement THIS IS A LEGAL AGREEMENT BETWEEN YOU AND PANASONIC COMMUNICATIONS CO., LTD. ( "PANASONIC") WITH RESPECT TO THE PANASONIC BB-HNP11 TRIAL VERSION SOFTWARE ("SOFTWARE"). CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO INSTALLING THE SOFTWARE. INSTALLING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
  • Page 9 LIMITED WARRANTY: During the ninety (90) days after your purchase of the SOFTWARE, PANASONIC warrants that the storage media on which the SOFTWARE is furnished will be free from defect in materials and workmanship under normal use, and that it will repair, or at its option replace, any defective media at no...

  • Page 10: Looking At Installation Procedure

    Operating Instructions Looking at Installation Procedure You must perform the following steps to use this software. Read the End-User License Agreement (see page 8). You cannot install this software if you disagree. (The legal agreement is required when installing this software.) Install this software (see page 11).

  • Page 11: Installing This Software

    Operating Instructions Installing This Software It is recommended that you create an administrator account user on your PC to securely manage recorded images. After logging in as the set user, install this software. Insert the CD-ROM to the CD-ROM drive. •...
  • Page 12 Operating Instructions Note If you do not log in as an administrator account user, you cannot install this software and the following windows will be displayed. Log in as an administrator. • Installation window appears.
  • Page 13 Operating Instructions Click [Next>]. • License Agreement window appears. Check [I Agree] and click [Next>]. • Choose Destination Location window appears. Notes • To securely manage recorded images, selecting [Just me] is recommended. • [Everyone] means users having an administrator account.
  • Page 14 Operating Instructions • Click [Browse...] to change the destination folder. • The destination must have more than 200 MB free capacity. • If you click [Disk Cost...], installable drives, each drive disk size and free capacity are displayed. Select the destination folder, and click [Next>]. •...
  • Page 15 Operating Instructions Click [Next>]. • This software starts installation. • After the installation, Installation Complete window is displayed.
  • Page 16 Operating Instructions Click [Close]. • is displayed on the desktop. • After the restart, is displayed on the system tray. lights red during recording. Notes • If the operation window is started but is displayed, this software is working. Timer recording is also working. •...

  • Page 17: Modifying Or Deleting This Software

    Operating Instructions 1.5.1 Modifying or Deleting This Software To modify or delete this software, follow the steps below. Insert the CD-ROM to the CD-ROM drive. • Installation Selection window automatically appears. • If Installation Selection window does not appear, double-click "setup.exe" file on the CD-ROM.

  • Page 18: Starting Or Closing This Software

    Operating Instructions Starting or Closing This Software 1.6.1 Starting This Software Double-click on the desktop to start this software. • Initial window of this software is displayed. Notes • These softwares cannot work at the same time. Use only a software. •...

  • Page 19: Closing This Software

    Operating Instructions 1.6.2 Closing This Software Click [File] [Exit] on the menu bar.

  • Page 20: Performing License Registration

    Operating Instructions Performing License Registration If the license is not registered, the License Registration window is displayed. Click [Issue a license key on online registration] to register a license. License key can be obtained after you registered online. Follow the steps below. 1.7.1 Registering a New License Display the License Registration window.
  • Page 21 Operating Instructions Click [OK]. Note If the following window is displayed, the registration code or license key is incorrect. Confirm them, and enter them again. Note If the registration is complete, [License Registration] on the menu bar is grayed out.

  • Page 22: Performing Online Registration

    Operating Instructions 1.7.2 Performing Online Registration Display the online registration website (step 1 and 2 on page 20). Notes • Enter "http://www.comm-9.com/ncr/" on the address bar, and press [enter] on the keyboard to access the online registration website. • Internet Explorer 6.0 or later is recommended. Other web browsers may not display the online registration website.
  • Page 23 Operating Instructions Enter the registration code, and click [Next>]. • The registration code are shown on the attached registration code stickers. • The Privacy Information website is displayed. Enter the requirements, and click [Register]. Note The login password will be required in the future support. Be sure to make a note to remember it.
  • Page 24 Operating Instructions • The license key is displayed. Note Write the license key onto the registration code stickers to remember it. Attach the sticker on the back cover of this Operating Instructions. The E-mail to inform a license key is sent to the registered E-mail address. When the license key is lost Enter "http://www.comm-9.com/ncr/"...

  • Page 25: Software Operation

    Operating Instructions Software Operation Selecting a Folder to Save Images This software records camera images to the hard disk on your PC. The folder can be changed. After the camera is registered, destination folders are automatically created in the selected folder. The recorded images are saved in the destination folders.
  • Page 26 Operating Instructions Start this software and select [Tools] [Preferences] [Destination Folder] on the menu bar. • The destination folder page is displayed.
  • Page 27 Operating Instructions Click [Browse...]. • The selecting folder page is displayed. Select the destination, and click [OK] . • Create the folder in advance. Set the hard disk free space. • Set enough capacity (100 MB or greater) as your destination folder to prevent the system from getting unstable.

  • Page 28: Automatically Backing Up Recorded Images

    Operating Instructions Automatically Backing up Recorded Images Recorded images can be backed up automatically at the specified time. Select [Tools] [Preferences] [Backup] on the menu bar. • The backup setting page is displayed. Check the box. Set the parameters, and click [OK].
  • Page 29 Operating Instructions Parameters (a) Select your destination folder for backup. See page 26 for how to access the backup page. • Create the folder in advance. • The level of the folder-hierarchy depth must be within 6 to prevent the system from getting unstable. (b) Set the hard disk free space to stop backing up before the system becomes full.

  • Page 30: Using A Proxy Server

    Operating Instructions Using a Proxy Server You need to set the following settings to monitor the camera on the Internet you using a proxy server. (You cannot connect to the camera without the proxy settings.) If you do not use a proxy server, this setting is not required. Select [Tools] [Preferences] [Network Connection] on the menu bar.
  • Page 31 Operating Instructions Setting Description Proxy Address and Enter the IP address of proxy server and port number. Enter Port them after asking your administrator. • Enter the alphanumeric characters. (Enter only the numeric character for port number.) Proxy User Name Enter the user name and password for the proxy server, if and Proxy required.

  • Page 32: Registering The Camera

    Operating Instructions Registering the Camera Before you can view or record images, each camera must be configured on this software. • If you change the destination folder from the default folder of this software, select a folder to save images in advance (see page 25). •...

  • Page 33: Basic Settings Page

    Operating Instructions Basic Settings Page Setting Description Camera Name Enter the camera name (mandatory). The camera name is displayed on the screen (see page 47). • Maximum 250 characters. Comment Enter the information of the camera such as a location. The comment is displayed on the screen (see page 47).
  • Page 34 Operating Instructions Setting Description User Name/ If you set security setting (authentication setting), enter Password administrator user name and password of the camera. • Enter the alphanumeric characters. • 4 to 15 characters. • Password is saved in encryption. Use a proxy server If you enable the proxy settings (see page 30), [Use a proxy server] is enabled.

  • Page 35: Image Settings Page

    Operating Instructions Image Settings Page Setting Description Resolution Select 640 x 480, 320 x 240 (default) or 160 x 120. Image Quality Select Favor Clarity, Standard (default) or Favor Motion. Recorded Set the interval to record images. Frequency [Not Specify , Specify or Setting Intervals Recording Setting...

  • Page 36: Recording Capacity Limit Page

    Operating Instructions Recording Capacity Limit Page Setting Description Limit Recording To limit the capacity, check [Limit the recording capacity] and Capacity set the capacity. Select [Stop recording] or [Delete old images and keep recording] (by 1 minute) when the capacity is full. •...

  • Page 37: Motion Detection Page

    Operating Instructions Motion Detection Page Setting Description Recording Method Record images in the time period before or after motion detection. Threshold Adjust the threshold to start recording. If the threshold is set low, this software sensitively detects changes. Sensitivity If you set sensitivity high, amplitude of motion detection bar gets jumpy (see page 47).
  • Page 38 Operating Instructions Notes • Clicking on the toolbar buttons starts recording, and clicking stops recording. If you are clicking while you set recording time period before or after the motion detection, motion detection recording does not work. • If you try to capture a exact image when the motion is detected, do not check the boxes of before motion detection and after motion detection.

  • Page 39: Keyword Page

    Operating Instructions Keyword Page Setting Description Keyword 1/ Put a keyword to manually-recorded images. Keyword 2 • 2 keywords (keyword 1/keyword 2) can be set. • If you set a keyword, you can search recorded images by it (see page 65).

  • Page 40: Editing Camera Information

    Operating Instructions 2.4.2 Editing Camera Information Select [Camera] [Edit Current Camera] on the menu bar. • You can change camera information on the menu displayed by right- clicking on the camera list (see page 68). • The change camera information page is displayed. Set the parameters and click [OK].

  • Page 41: Network Camera Recorder Window

    Operating Instructions Network Camera Recorder Window Page Selection tab Monitoring Image: Displays the current image (see page 47). Recorded Image: Displays the recorded image list and playback image (see page 48). Timer List: Displays the timer list (see page 49). Menu Bar (see page 44) Camera List...
  • Page 42 Operating Instructions E.g. Changing the layout moving the operation bar You can move the location by dragging. The window is embedded by dragging on the page. Note If you move the window while pressing [Ctrl] on the keyboard, the window is located as an independent window.
  • Page 43 Operating Instructions E.g. Changing the layout moving the camera list The window is embedded on the page. • The camera list enables you to simultaneously monitor multiple cameras, and to view the camera in a larger size (see page 68). Note If you move the window while pressing [Ctrl] on the keyboard, the window is located as an independent window.

  • Page 44: Menu Bar

    Operating Instructions Menu Bar File Close this software. Exit Edit Copy Copy the image onto clipboard. Search... Display search page of recorded images. View Display Mode Select image display mode. Image Size on Camera List Select camera preview size. Toolbar Select camera move on the toolbar, display mode, recording button display.
  • Page 45 Operating Instructions Recorded Images Refresh Display latest recorded image list. Edit Keyword... Edit keyword of recorded images. Delete... Delete selected recorded images. Timer Create new timer. Create New Timer... Edit Current Timer... Edit timer registration information. Enable or Disable Timer Enable or disable timers.

  • Page 46: Toolbar Buttons

    Operating Instructions Toolbar Buttons Selects a previous camera Starts recording. from the current camera. Selects a next camera from the Starts motion detection current camera. recording. Fits the image to the window. Stops recording. Shrinks the image by 25 % (minimum 25 % of the actual size).

  • Page 47: Monitoring Page

    Operating Instructions 2.5.1 Monitoring Page The comment of registered camera is displayed. Camera name Date and time on your PC is displayed. Operation Bar (see page 51) You can operate the selected camera through the monitoring page. Monitoring page of the selected camera Camera List (see page 68) Motion Detection Bar (see...

  • Page 48: Recorded Image Page

    Operating Instructions 2.5.2 Recorded Image Page The recorded image page displays recorded image list of the selected cameras and plays recorded images. Playback Screen (see page 61) The screen size can Displays the be changed by images selected dragging the frame on the recorded where the cursor is images.

  • Page 49: Timer List Page

    Operating Instructions 2.5.3 Timer List Page Timer List List the set timers. You can set, change, enable/disable or delete timer on the timer list page (see page 60). • Right-click the timer list to display the menu. • Select the timer name, and right-click it to display the menu. •...

  • Page 50: Monitoring The Camera

    Operating Instructions Monitoring the Camera 2.6.1 Monitoring the Camera Select a camera preview on the camera list. • Selected camera image is displayed on the monitoring page. Clicking [Monitoring] tab displays the monitoring page. Selected camera Your PC's date and time is displayed in a settings are displayed.

  • Page 51: Using Operation Bar

    Operating Instructions 2.6.2 Using Operation Bar You can operate camera on the monitoring page. If the feature is not permitted, the buttons are grayed out. Preset When clicking a preset button, the preset name Display: appears. Camera operation information is also displayed.
  • Page 52 Optical zoom is 21x and digital zoom is 2x. The camera supports the 42x zoom from the firmware version 1.75. If you have not updated the camera, download the latest firmware from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/ products/en/netwkcam/.
  • Page 53 Operating Instructions Focusing The camera has automatic or manual focusing features. • Automatic Focus Click button. It is recommended to use automatic focus. You can return to automatic focus from manual focus clicking button. • Manual Focus Clicking sets the camera to manual focus.

  • Page 54: Using Preset Buttons

    Operating Instructions 2.6.3 Using Preset Buttons The camera preset buttons can be used. Clicking home position or preset buttons (1-8) changes position to registered position. Registered buttons are displayed blue. Unregistered buttons are displayed gray. Click the preset number. • Preset name is displayed in the upper side.

  • Page 55: Recording The Image

    Operating Instructions Recording the Image 2.7.1 Manually Recording the Image This software allows you to manually record images. Set the image settings on the camera information page (see page 35). Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Click •...
  • Page 56 Operating Instructions • Recorded capacity can be calculated by Size (KB) x Frame Rate (frames per second) x time (second). E.g. 640 x 480 resolution, Favor Clarity and 12 frames per second for an hour settings 50 (KB) x 12 (fps) x 3,600 (s) = 2,160,000 (About 2.06 GB) If the audio is attached, add 4 KB per second.

  • Page 57: Motion Detection Recording

    Operating Instructions 2.7.2 Motion Detection Recording Record images when the motion is detected on the screen. Set the motion detection settings on the motion detection page (see page 37). Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Click •...

  • Page 58: Timer Recording

    Operating Instructions 2.7.3 Timer Recording You can specify the day of the week and period of time for recording. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Select [Timer] [Create New Timer] on the menu bar.
  • Page 59 Operating Instructions Items Descriptions Timer Schedule To set a timer, set start time, end time and the day of the week. • Checking [Daily] sets the daily timer recording during the specified time period. • If you set the day of the week, check [Day of the Week Setting] and specify the day or multiple days of the week.
  • Page 60 Operating Instructions • If network is disconnected during recording, recording is paused with the indictor on (see page 68). When network is connected, recording starts again. Editing Timer Settings Select a camera preview on the camera list, and select the timer to change. Change parameters at [Timer] on the menu bar.

  • Page 61: Playing The Recorded Images

    Operating Instructions Playing the Recorded Images 2.8.1 Playing the Recorded Images Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Select recorded images to play on the recorded image list. •...
  • Page 62 Operating Instructions Note If you click [Refresh] on the menu displayed by right-clicking the recorded image list, the recorded image list is refreshed. Play recorded images on the screen. If the camera does not support audio, is displayed. Displays the recorded date and time.
  • Page 63 Operating Instructions Notes • Sometimes Audio may be interrupted, or image may be paused. • If you monitor the camera with audio feature, audio may be interrupted due to your PC performance or network environment. In this case, lower the max. bandwidth setting on the Network page of the camera. •...
  • Page 64 Operating Instructions Speed and volume can be adjusted in the following ways. Adjust the slider bar displayed by right-clicking volume button. If the camera does not support audio, the button is not displayed. Adjust the slider bar displayed by right-clicking playback button. Notes •...

  • Page 65: Searching The Recorded Images

    Operating Instructions 2.8.2 Searching the Recorded Images You can search images by using recorded time or keyword. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Select [Edit] [Search] on the menu bar. •...
  • Page 66 Operating Instructions Set search conditions, and click [Search Operation]. • The search result is displayed. The search condition is displayed. If the number of recorded images exceeds 100, [ < 100] and [100 > ] are displayed. The image before or after 100th can be displayed.

  • Page 67: Search Time Period

    Operating Instructions Search Time Period To specify the search time period, check the box and specify the time period. Time period can be set by directly entering date and time or selecting it from the calendar. Entering Date and Time Directly enter date and time.

  • Page 68: Using Camera List

    Operating Instructions Using Camera List The camera list displays registered camera previews. The selected camera is displayed in a blue frame. If you select multiple cameras, select them while pressing [Ctrl] key on the keyboard. The image of the selected camera is displayed on the monitoring page.
  • Page 69 Operating Instructions Notes • Double-clicking or clicking displays the camera list on another window (see page 41). • If the camera is not operated for 15 seconds, the indicator of monitoring turns off.

  • Page 70: Enabling Or Disabling The Cameras

    Operating Instructions 2.10 Enabling or Disabling the Cameras You can enable or disable cameras. Select the camera to enable or disable, and select [Enable] or [Disable] on the menu bar [Camera] [Enable or Disable Cameras]. • You can enable or disable cameras from the menu displayed by right- clicking camera list (see page 68).

  • Page 71: Deleting The Registered Cameras

    Operating Instructions 2.11 Deleting the Registered Cameras You can delete registered cameras. Note If you delete cameras, the recorded images are deleted with the cameras. If you keep recorded images, disable the cameras (see page 70). Select the camera to delete, and select [Camera] [Delete] on the menu bar.

  • Page 72: Converting The Recorded Images

    Operating Instructions 2.12 Converting the Recorded Images 2.12.1 Converting the Recorded Images to JPEG files Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Select recorded images to convert to JPEG files on the recorded image page. •...
  • Page 73 Operating Instructions Select the location, and click [OK]. • JPEG conversion is started. • If JPEG conversion is complete, the following window is displayed. • JPEG-converted images are saved into the created folder in the location. The folder is created for each 1,000 images. Notes •...

  • Page 74: Other Features

    Operating Instructions 2.13 Other Features 2.13.1 Importing the Camera Information This software can import the camera information. The camera information can be imported to this software on another PC. Select [Tools] [Import Camera Settings] on the menu bar. • The import file selection window is displayed. •...

  • Page 75: Copying The Recorded Images

    Operating Instructions 2.13.3 Copying the Recorded Images This software can copy the monitoring image to the clipboard. Right-click the image on the monitoring page. • The copy menu is displayed. Click [Copy]. • This software copies the image to the clipboard. Notes •...

  • Page 76: Deleting The Recorded Images

    Operating Instructions 2.13.5 Deleting the Recorded Images Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 68). Select the recorded images to delete on the recorded image page. • You can select multiple images. Select [Recorded Images] [Delete] on the menu bar.

  • Page 77: Error Message List

    Operating Instructions 2.14 Error Message List Problem Cause and Remedy Basic Setting Enter "Camera Name". • The Camera Name space was blank. Follow the instruction message. Enter "Camera Address". • The Camera Address space was blank. Follow the instruction message. "Port"...
  • Page 78 Operating Instructions Problem Cause and Remedy Keyword "Keyword 1" should be 40 • Keyword 1 was more than 40 characters. characters or less. Follow the instruction message. "Keyword 2" should be 40 • Keyword 2 was more than 40 characters. characters or less.
  • Page 79 Operating Instructions Problem Cause and Remedy Parameter Error An error has occurred in the • This is a software error. "XXXX" parameter in "Create New If same error message appears after trying Camera (Camera Registration again, restart your PC. If situation does not Information)".
  • Page 80 Operating Instructions Timer Setting Problem Cause and Remedy Basic Setting Enter "Timer Name". • Timer Name space was blank. Follow the instruction message. Select a day of the week. • There is a check in the Day Specification Radio Button but no check in any of the Day Buttons.
  • Page 81 Operating Instructions Problem Cause and Remedy Parameter Error An error has occurred in the • This is a software error. "XXXX" parameter in "Create New Check that the correct information is Timer (Timer Registration inputted into each error heading. Information)". Try again. "XXXX"...
  • Page 82 Operating Instructions Problem Cause and Remedy "Minimum Free Disk Space" • The free space on the disk is larger than the should be less than the current free space on the drive. free space (*** MB). Follow the instruction message. Select "Save Destination Folder".
  • Page 83 Operating Instructions Problem Cause and Remedy Parameter Error A "XXXX" error has occurred in • This is a software error. "Preferences". Try again. If same error message appears after trying "XXXX" = again, restart your PC. • Save Destination Folder If situation does not improve even after •...
  • Page 84 Operating Instructions Problem Cause and Remedy Parameter Error An error has occurred in the • This is a software error. "XXXX" parameter in "Search If same error message appears after trying Recorded Image List". Try again. again, restart your PC. If situation does not "XXXX"...

  • Page 85: License Registration

    Operating Instructions Problem Cause and Remedy Parameter Error An error has occurred in the • This is a software error. "XXXX" parameter in "Edit If same error message appears after trying Keyword". Try again. again, restart your PC. If situation does not "XXXX"...

  • Page 86: Jpeg Conversion

    Operating Instructions JPEG Conversion Problem Cause and Remedy "Start Time" should be within the • The start time is not within the recording time. recording time. Follow the instruction message. Set the "Start Time" so that it • The start time comes after the end time. comes before the End Time.
  • Page 87 Operating Instructions Other Errors Problem Cause and Remedy Recording cannot be started • The capacity has reached the recording because "XXXX" has reached its capacity limit. recording capacity. Delete Delete unnecessary images, or change unnecessary images in order to the settings of recording capacity limit. start recording.
  • Page 88 Operating Instructions Problem Cause and Remedy Camera could not be • This software do not pass the camera authenticated. Check the User authentication. Name and Password and try Follow the instruction message. again. The specified camera does not • The camera is not supporting audio, but the support audio.
  • Page 89 Operating Instructions Problem Cause and Remedy There were timers that could not • This software is malfunctioning. (This be deleted. Try again. message is not normally displayed.) Restart your PC. Is it OK to apply the proxy settings • You checked [Use a proxy server] on the to all cameras? network page of the preferences.
  • Page 90 Operating Instructions Problem Cause and Remedy The registration information was • The registration information was incorrect. incorrect. Check the registration Check the registration code and license code and license key and try key and try again. again. To use this feature, license •...
  • Page 91 Operating Instructions Problem Cause and Remedy Network Drive could not be • Network drives or folders on the network could specified in the Import File. not be specified to create an export file. Specify a local drive. Specify a local drive. Network Drive could not be •...
  • Page 92 Operating Instructions Problem Cause and Remedy There is only XX MB of free space • The save destination free space is less than remaining in Save Destination 100 MB. Folder Disk. Either increase the Follow the instruction message free space to over 100 MB or select a disk with over 100 MB of free space.
  • Page 93 Operating Instructions Problem Cause and Remedy Recording has stopped because • The destination free space has reached the either there is insufficient free disk limit set on the preferences page, or the save space or the disk cannot be written destination folder is not writable and recording is stopped.
  • Page 94 Operating Instructions Problem Cause and Remedy Backup failed. • Folder creation error occurs during backup. Confirm that the backup destination folder is writable. If same error message appears after trying again, restart your PC. If situation does not improve even after restarting, contact the Network Camera Customer Contact Center.

  • Page 95: Troubleshooting

    Operating Instructions 2.15 Troubleshooting Problem Cause and Remedy The camera image • The camera is not powered up. is not displayed. Turn the camera on. • The camera IP address is incorrect. Set the proper IP address at the basic settings on the camera registration information page.
  • Page 96 Operating Instructions Problem Cause and Remedy You cannot pan or • Pan/tilt operation is not permitted on the camera settings. tilt the camera. Permit the pan/tilt operation. • The camera does not support pan/tilt operation. This software is • Your PC specification does not meet the requirement. unstable or does Close other applications.

  • Page 97: Default Setting List

    Operating Instructions 2.16 Default Setting List Items Default Create New Basic Camera Name Camera/ Settings Comment Camera Registration Camera Address Information Port User Name Password Use a proxy server Image Resolution 320 x 240 Settings Image Quality Standard Recorded Frequency Not Specify Audio Recording Settings Image Only...
  • Page 98 Search Keyword Searched Target Current Recorded Image Recorded Status Recording Method Preferences Destination Destination C:\Program Files\Panasonic\NCR2 Maintaining the hard disk 100 MB capacity Backup Perform Automatic Backup Backup Folder Minimum Free Disk Space Backup Schedule Network Use a proxy server...

  • Page 99: Index

    Operating Instructions Index...
  • Page 100 Operating Instructions Automatic Backup 28 License Registration 20 Basic Settings Page 33 Manual Recording 55 Menu Bar 44 Monitoring Page 47 Motion Detection Page 37 Camera List 68 Motion Detection Recording 57 CD-ROM Notice 6 Copy 75 Creating New Camera 32 Network Camera Recorder Window 41 Default Setting List 97 Online Registration 22...
  • Page 101 Operating Instructions Window Display 41 Zoom 52...
  • Page 102 PSQX3576ZA KK0904RM0...

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