Limited Two-Year Warranty; Customer Assistance - Honeywell SUITEPRO TB6575 Installation Instructions Manual

Symptom
Remote Setback does
not activate
Activity Sensing does
not exit when button
pressed
Freeze Protection
does not activate
Auto Fan Reset does
not activate
LIMITED TWO-YEAR
WARRANTY
Honeywell warrants this product, excluding battery, to be free from defects
in the workmanship or materials, under normal use and service, for a period
of two (2) years from the date of purchase by the consumer. If, at any time
during the warranty period, the product is defective or malfunctions,
Honeywell shall repair or replace it (at Honeywell's option) within a
reasonable period of time.
If the product is defective,
(i) return it, with a bill of sale or other dated proof of purchase, to the
retailer from which you purchased it, or
(ii) package it carefully, along with proof of purchase (including date of
purchase) and a short description of the malfunction, and mail it,
postage prepaid, to the following address:
Honeywell Return Goods
Dock 4 - MN10-3860
1985 Douglas Dr. N
Golden Valley, MN 55422
This warranty does not cover removal or reinstallation costs. This warranty
shall not apply if it is shown by Honeywell that the defect or malfunction
was caused by damage which occurred while the product was in the
possession of a consumer.
Honeywell's sole responsibility shall be to repair or replace the product
within the terms stated above. HONEYWELL SHALL NOT BE LIABLE
FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY
Table 8. Troubleshooting. (Continued)
Possible Cause
Incorrect IS code.
Remote setpoint error.
All buttons are locked.
System Type is set to
Cool.
System mode is not Off.
Incorrect IS code.
Calling for Heat/Cool
setpoint couldn't be
satisfied.
TB6575/TB8575 SUITEPRO™ DIGITAL FAN COIL THERMOSTATS
Make sure the NO/NC and timer selection is correct. Check the
value selected for IS code #19.
Make sure the remote setback setpoint is correct for energy saving
usage.
Make sure keypad lockout is disabled. Set IS code #18, value = 0.
Freeze protection is not activated when system type is Cool (IS
code #2; value = 1). Change System Type.
Set the System mode button to Off.
Set the Installer Setup code #24 to Enabled (value = 1 or 2).
Only after the setpoint is satisfied, will the auto fan reset timer
activate.
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING,
DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY
WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF
THIS PRODUCT. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this limitation may not apply to
you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL
MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS
HEREBY LIMITED TO THE TWO YEAR DURATION OF THIS
WARRANTY. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other
rights which vary from state to state.
If you have any questions concerning this warranty,
please write Honeywell Customer Relations, 1985
Douglas Dr., Golden Valley, MN 55422 or call 1-800-468-
1502, Monday-Friday, 7:00 a.m. to 5:30 p.m., Central time.

CUSTOMER ASSISTANCE

If you have any questions about the operation of your
thermostat, please go to customer.honeywell.com
19
Action
62-0278—07