Cooktop Controls; Troubleshooting - KitchenAid KECC508GWW2 Use & Care Manual

Heavy soil, dark streaks, specks and discoloration
• Cooktop Polishing Creme or non-abrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
• Cooktop Polishing Creme and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
• Cooktop Polishing Creme:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
• Cooktop Polishing Creme:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
COOKTOP CONTROLS
Do not use steel wool, abrasive cleansers or oven cleaner.
Do not soak.
When replacing knobs, make sure knobs are in the OFF position.
On some models, do not remove seals unders knobs.
• Soap and water or dishwasher:
Pull knobs straight away from control panel to remove.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
• Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
• Is the appliance wired properly?
See Installation Instructions.
Cooktop will not operate
• Is the control knob set correctly?
Push in knob before turning to a setting.
• On coil element models, is the element inserted properly?
See "Coil Elements and Burner Bowls" section.
Excessive heat around cookware on cooktop
• Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
• Is the proper cookware being used?
See "Cookware" section.
• Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
• Is the appliance level?
Level the appliance. See the Installation Instructions.
• On coil element models, is the element inserted properly?
See "Coil Elements and Burner Bowls" section.
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