Brother MFC-J270w Basic User's Manual
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Brother MFC-J270w Basic User's Manual

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See also: Service Manual , Software User Manual
BASIC USER'S GUIDE
MFC-J270W
MFC-J415W
Version 0
USA-ENG

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Summary of Contents for Brother MFC-J270w

  • Page 1 BASIC USER’S GUIDE MFC-J270W MFC-J415W Version 0 USA-ENG...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J270W and MFC-J415W (Circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain...

  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...

  • Page 4: Ordering Accessories And Supplies

    Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note...

  • Page 5: Usa And Canada

    Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE.
  • Page 6 ® Brother Two-Year Limited Warranty and Replacement Service (USA Only) Who is covered: 3 Damage caused by another device or software used with this Product (including  This limited warranty (“warranty”) is given but not limited to damage resulting from only original end-user/retail...
  • Page 7 Important: We recommend that you keep all original Product are not covered by the limited original packing materials, in the event that warranty; (iii) the proper packaging instructions you ship this Product. are not followed and has caused damage to © 2010 Brother International Corporation...
  • Page 8 User's Guides and where do I find it? Which manual? What's in it? Where is it? Safety and Legal Please read the Safety Instructions before you Printed / In the box set up your machine. Quick Setup Guide Read this Guide first. Follow the instructions for Printed / In the box setting up your machine and installing the drivers and software for the operating system...

  • Page 9: Table Of Contents

    Table of Contents (BASIC USER’S GUIDE) General information Using the documentation ..................1 Symbols and conventions used in the documentation ........1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................2 Viewing Documentation...................2 ® Accessing Brother Support (Windows )..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 LCD screen......................8...
  • Page 10 Receiving a fax Receive modes ....................25 Choose the correct Receive Mode ..............25 Using receive modes ...................27 Fax Only ......................27 Fax/Tel......................27 Manual......................27 External TAD ....................27 Receive mode settings ..................28 Ring Delay .....................28 F/T Ring Time (Fax/Tel mode only) ...............28 Easy Receive....................29 Telephone services and external devices Telephone services....................30 Voice Mail ......................30...
  • Page 11 ® PhotoCapture Center : Printing photos from a memory card ® PhotoCapture Center operations............... 43 Using a memory card ..................43 Getting started ..................... 44 Print Images......................46 View Photos....................46 ® PhotoCapture Center print settings ..............46 How to scan to a memory card ................47 How to print from a computer Printing a document.....................49 How to scan to a computer...
  • Page 12 Specifications General ........................92 Print media......................94 Fax ........................95 Copy ........................96 ® PhotoCapture Center ..................97 Scanner .......................98 Printer ........................99 Interfaces ......................100 Computer requirements ..................101 Consumable items .....................102 Network......................103 Index...
  • Page 13 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. General setup Routine maintenance Memory storage Cleaning and checking the machine Volume Settings Packing and shipping the machine Automatic Daylight Saving Time Sleep Mode...

  • Page 15: General Information

    General information Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION Symbols and conventions CAUTION indicates a potentially hazardous...

  • Page 16: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Point to your language, point to ®...
  • Page 17 General information Presto! PageManager User’s Guide Note (Macintosh) ® • (Windows users only) Note Your Web browser may display a yellow bar at the top of the page that contains a Presto! PageManager is available as a security warning about Active X controls. download from For the page to display correctly you must http://nj.newsoft.com.tw/download/...

  • Page 18: Accessing Brother Support (Windows ® )

    Chapter 1 Accessing Brother  To visit our Web site for original/genuine Brother Supplies ® Support (Windows (http://www.brother.com/original/), click Supplies Information. You can find all the contacts you will need,  To access the Brother CreativeCenter such as Web support (Brother Solutions (http://www.brother.com/creativecenter/) Center), Customer Service and Brother for FREE photo projects and printable...

  • Page 19: Accessing Brother Support (Macintosh)

    General information Accessing Brother Support (Macintosh) You can find all the contacts you will need, such as Web support (Brother Solutions Center), on the Installation CD-ROM. Double-click the Brother Support icon.  The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.

  • Page 20: Control Panel Overview

    Chapter 1 Control panel overview The MFC-J270W and MFC-J415W have the same control panel keys. 01:4 01:41 1:41 01. 01. 2010 01. 01. 2010 01. 01. 2010 Mem. 1 Fax and telephone keys: 3 Menu keys:  Redial/Pause  Volume keys Redials the last 30 numbers called.

  • Page 21: Making Copies

    General information 01:4 01:41 1:41 01. 01. 2010 01. 01. 2010 01. 01. 2010 Mem. 4 Start keys: 7 Dial Pad Use these keys to dial telephone and fax  Black Start numbers and as a keyboard for entering information into the machine. Lets you start sending faxes or making (Canada only) The # key lets you temporarily copies in black &...

  • Page 22: Lcd Screen

    Chapter 1 LCD screen Basic Operations The LCD shows the current machine status The following steps show how to change a when the machine is idle. setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.

  • Page 23: Loading Paper

    Loading paper Loading paper and With both hands, gently press and slide the paper side guides (1) and then the other print media paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) If the paper support flap is open, close it, on the paper side guides (1) and paper and then close the paper support.
  • Page 24 Chapter 2 Gently put the paper into the paper tray Note print side down and top edge in first. When you are using Legal size paper, Check that the paper is flat in the tray. press and hold the universal guide release Over filling the paper tray may cause button (1) as you slide out the front of the paper jams.

  • Page 25: Loading Envelopes And Postcards

    Loading paper Loading envelopes and Close the output paper tray cover. postcards About envelopes  Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m  Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
  • Page 26 Chapter 2 Loading envelopes and postcards Put envelopes or postcards in the paper tray with the address side down and the Before loading, press the corners and leading edge in first as shown in the sides of envelopes or postcards to make illustration.

  • Page 27: Removing Small Printouts From The Machine

    Loading paper Removing small printouts If you have problems printing on envelopes with the flap on the short edge, from the machine try the following: When the machine ejects small paper onto Open the envelope flap. the output paper tray cover you may not be able to reach it.

  • Page 28: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned ®...

  • Page 29: Paper Settings

    Loading paper Paper settings Paper Size You can use six sizes of paper for copies: Paper Type Letter, Legal, A4, A5, Executive and 4"  6" (10  15 cm) and three sizes for To get the best print quality, set the machine printing faxes: Letter, Legal and A4.

  • Page 30: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended print media other print media To get the best print quality, we suggest using Brother paper. (See the table below.) The print quality can be affected by the type We recommend using “3M Transparency of paper you use in the machine.
  • Page 31 Loading paper IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked •...

  • Page 32: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 8 1/2  11 in. (215.9  279.4 mm) Yes Cut Sheet Letter 8.3  11.7 in. (210  297 mm) 8 1/2 ...
  • Page 33 Loading paper Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 3 to 6 mil (0.08 to 0.15 mm) 17 to 32 lb (64 to 120 g/m Inkjet Paper 3 to 10 mil (0.08 to 0.25 mm) 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 10 mil (Up to 0.25 mm)

  • Page 34: Loading Documents

    Loading documents How to load Make sure documents with ink or correction fluid are completely dry. documents Unfold the ADF Document Output Support Flap (1). You can send a fax, make copies, and scan from the ADF (automatic document feeder) Fan the pages well.

  • Page 35: Scannable Area

    Loading documents Scannable area How to load documents Note The scannable area depends on the settings in the application you are using. The figures To use the scanner glass, the ADF must below show unscannable areas. be empty. (MFC-J415W only) Lift the document cover.

  • Page 36: Sending A Fax

    Sending a fax How to send a fax Note • If you send a black & white fax from the The following steps show how to send a fax. ADF while the memory is full it will be sent in real time. When the machine is idle, the time •...

  • Page 37: Setting Scanner Glass Size For Faxing

    Sending a fax Setting scanner glass size for Press Black Start or Color Start. faxing Faxing from the ADF (MFC-J415W only) When documents are A4 size, you need to  The machine starts scanning the set the Scan Size to A4. If you do not, the document.

  • Page 38: Transmission Verification Report

    Chapter 4 Transmission Verification Press Stop/Exit. Report Note • If you choose On+Image or Off+Image You can use the Transmission Verification the image will only appear on the Report as proof that you sent a fax. This Transmission Verification Report if Real report lists the sender’s name or fax number, Time Transmission is set to Off.

  • Page 39: Receiving A Fax

    Receiving a fax Receive modes Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
  • Page 40 Chapter 5 To set the receive mode follow the instructions below: Press Menu. Press a or b to choose Initial Setup. Press OK. Press a or b to choose Receive Mode. Press OK. Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK.

  • Page 41: Using Receive Modes

    Receiving a fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be handled in one of change the ring delay before using these the following ways: modes.

  • Page 42: Receive Mode Settings

    Chapter 5 Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 43: Easy Receive

    Receiving a fax Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 44: Telephone Services And External Devices

    Telephone services and external devices Telephone services To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following: Your machine supports the Caller ID and Get the Distinctive Ring service from your Distinctive Ring subscriber telephone telephone company.

  • Page 45: Distinctive Ring

    Telephone services and external devices Distinctive Ring Do you have Voice Mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to there is a strong possibility that Voice Mail receive fax and voice calls through two and the machine will conflict with each other...
  • Page 46 Chapter 6 Before you choose the ring pattern to Registering the Distinctive Ring register pattern You can only register one Distinctive Ring Very Important ! pattern with the machine. Some ring patterns After you have set the Distinctive Ring feature cannot be registered.

  • Page 47: Connecting An External Tad (Telephone Answering Device)

    Telephone services and external devices Connecting an external Turning off Distinctive Ring TAD (telephone Press Menu. answering device) Press a or b to choose Fax. Press OK. You may choose to connect an external Press a or b to choose answering device.

  • Page 48: Connections

    Chapter 6 Connections • If You Do Not Subscribe to Distinctive Ring Service: The external TAD must be plugged into the You must plug your TAD into the EXT. jack labeled EXT. Your machine cannot work jack of your machine. If your TAD is properly if you plug the TAD into a wall jack plugged into a wall jack, both your (unless you are using Distinctive Ring).

  • Page 49: Recording An Outgoing Message (Ogm) On An External Tad

    Telephone services and external devices External and extension Recording an outgoing message (OGM) on an telephones external TAD Connecting an external or Timing is important in recording this message. extension telephone The message sets up the ways to handle both manual and automatic fax reception.

  • Page 50: Using External And Extension Telephones

    Chapter 6 Using external and extension Using a non-Brother cordless telephones external telephone Using extension telephones If your non-brother cordless telephone is connected to the EXT. jack of the machine If you answer a fax call at an extension and you typically carry the cordless handset telephone, you can make your machine elsewhere, it is easier to answer calls during receive the fax by pressing the Fax Receive...

  • Page 51: Changing The Remote Codes

    Telephone services and external devices Changing the remote codes The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. Press Menu. Press a or b to choose Fax.

  • Page 52: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Press a or b to choose the number you want to dial. Press OK. Manual dialing Press Send a fax to confirm. Press all of the digits of the fax or telephone Note number.

  • Page 53: Fax Redial

    Dialing and storing numbers Storing numbers Fax Redial If you are sending a fax manually and the line You can set up your machine to do the is busy, press Redial/Pause, and then press following types of easy dialing: Speed Dial Black Start or Color Start to try again.

  • Page 54: Storing Speed Dial Numbers

    Chapter 7 Storing Speed Dial numbers Changing Speed Dial names or numbers Names and numbers can be stored in 2-digit Speed Dial locations. You can store up to You can change or delete a Speed Dial name 40 different Speed Dial numbers. When you or number that has already been stored.

  • Page 55: Making Copies

    Making copies How to copy Do one of the following to load your document: Place the document face down in the  The following steps show the basic copy ADF. operation. For details about each option, see the Advanced User’s Guide. (See Using the ADF (MFC-J415W only) on page 20.) When you want to make a copy, press...

  • Page 56: Copy Settings

    Chapter 8 Copy settings Paper Options You can change the following copy settings. Paper Type Press COPY and then press a or b to scroll through the copy settings. When the setting If you are copying on special paper, set the you want is highlighted, press OK.

  • Page 57: Photocapture Center ® : Printing Photos From A Memory Card

    ® PhotoCapture Center : Printing photos from a memory card ® PhotoCapture Center operations Even if your machine is not connected to your computer, you can print photos directly from digital camera media. (See Print Images on page 46.) You can scan documents and save them directly to a memory card.

  • Page 58: Getting Started

    Chapter 9 Getting started Firmly put a memory card into the proper slot. 1 Memory card slot Slot Compatible memory cards Upper slot Memory Stick™ Memory Stick PRO™ Memory Stick Duo™ Memory Stick PRO Duo™ Memory Stick Micro™ (Adapter required) Lower slot SDHC mini SD (Adapter required)
  • Page 59 ® PhotoCapture Center : Printing photos from a memory card PHOTO CAPTURE key lights:  PHOTO CAPTURE light is on, the memory card is properly inserted.  PHOTO CAPTURE light is off, the memory card is not properly inserted. PHOTO CAPTURE light is blinking, the memory card is being read or written to. ...

  • Page 60: Print Images

    Chapter 9 ® Print Images PhotoCapture Center print settings View Photos You can change the print settings temporarily You can preview your photos on the LCD for the next printing. before you print them. If your photos are large These settings are temporary, and the files there may be a delay before each photo machine returns to its default settings is displayed on the LCD.

  • Page 61: How To Scan To A Memory Card

    ® PhotoCapture Center : Printing photos from a memory card How to scan to a Press a or b to choose Scan to Media. memory card Sel.&Press You can scan black & white and color Scan to File documents into a memory card. Black & white documents will be stored in PDF (*.PDF) or Scan to Media TIFF (*.TIF) file formats.
  • Page 62 Chapter 9 Do one of the following:  To change the file name, go to step j.  Press Black Start or Color Start to start scanning without changing additional settings. The file name is set automatically; however, you can enter a name of your choice using the dial pad.

  • Page 63: How To Print From A Computer

    How to print from a computer Printing a document The machine can receive data from your computer and print it. To print from a computer, install printer driver. ® (See Printing for Windows or Printing and Faxing for Macintosh in the Software User’s Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM.

  • Page 64: How To Scan To A Computer

    How to scan to a computer Scanning a document Scanning using the scan key There are several ways to scan documents. You can use the SCAN key on the machine or For more information, see Using the Scan the scanner drivers on your computer. key in the Software User’s Guide.

  • Page 65: A Routine Maintenance

    Routine maintenance Replacing the ink Open the ink cartridge cover. If one or more of the ink cartridges have cartridges reached the end of their life, the LCD shows B&W Print Only or Cannot Print. Your machine is equipped with an ink dot counter.
  • Page 66 Turn the green knob on the protective Gently push in the ink cartridge until it yellow cap clockwise until it clicks to clicks, and then close the ink cartridge release the vacuum seal, then remove cover. the cap (1). The machine will automatically reset the ink dot counter.
  • Page 67 Routine maintenance IMPORTANT • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. •...

  • Page 68: Troubleshooting

    Troubleshooting Error and Maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the problem and shows a message. The most common error and maintenance messages are shown below. You can correct most errors and clear routine maintenance messages by yourself.

  • Page 69: Cannot Detect

    Troubleshooting Error Message Cause Action You installed a new ink cartridge Take out the new ink cartridge and Cannot Detect too quickly and the machine did re-install it slowly until it clicks. not detect it. If you are not using Genuine Use a new Genuine Brother Innobella™...
  • Page 70 Error Message Cause Action The ink absorber box or flushing The ink absorber box or flushing box will Ink Absorber Full box is full. These components are need to be replaced. Contact Brother periodic maintenance items that Customer Service or a Brother Authorized may require replacement after a Service Center to have your machine period of time to ensure optimum...

  • Page 71: Ink Low

    Troubleshooting Error Message Cause Action One or more of the ink cartridges Order a new ink cartridge. You can Ink low are near the end of their life. If a continue printing until the LCD shows sending machine has a color fax Cannot Print.

  • Page 72: Out Of Memory

    Error Message Cause Action The machine's memory is full. When copy operation is in progress, press Out of Memory Stop/Exit and wait until the other operations in progress finish and then try again. The memory card you are using Delete unused files from your memory card does not have enough free space to make some free space and then try to scan the document.

  • Page 73: Error Animation

    Troubleshooting Error animation Do one of the following:  If the LCD shows No Data, there Error animations display step-by-step are no faxes left in the machine's instructions when paper gets jammed. You memory. can read the steps at your own pace by Press Stop/Exit.

  • Page 74: Document Jam (Mfc-J415W Only)

    Document jam Document is jammed inside the ADF unit (MFC-J415W only) Take out any paper from the ADF that is Documents can jam in the ADF unit if they are not jammed. not inserted or fed properly, or if they are too long.

  • Page 75: Printer Jam Or Paper Jam

    Troubleshooting Printer jam or paper jam Close the Jam Clear Cover. Make sure the cover is closed properly. Take out the jammed paper depending on where it is jammed in the machine. Unplug the machine from the AC power outlet. IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes...
  • Page 76 Using both hands, grasp the plastic tabs Lift the scanner cover to release the on both sides of the machine and lift the lock ( ). Gently push the scanner cover scanner cover (1) until it locks securely support down ( ) and close the in the open position.

  • Page 77: Troubleshooting

    Troubleshooting Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
  • Page 78 Printing (continued) Difficulty Suggestions Poor print quality. Check the print quality. (See Checking the print quality in appendix A in the Advanced User’s Guide.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. ®...
  • Page 79 Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s or at the bottom of the page. printer platen in appendix A in the Advanced User’s Guide.) Make sure you are using Genuine Brother Innobella™...

  • Page 80: Printing Received Faxes

    Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone across the page or the top and line. Ask the other party to send the fax again. bottom of sentences are cut off.

  • Page 81: Receiving Faxes

    Troubleshooting Receiving Faxes Difficulty Suggestions Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear static or interference on your fax line, please contact your local telephone company. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
  • Page 82 Receiving Faxes (continued) Difficulty Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD (telephone answering device) on page 33.) Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s LINE jack.

  • Page 83: Handling Incoming Calls

    Troubleshooting Sending Faxes (continued) Difficulty Suggestions Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner in appendix A in the Advanced User’s Guide.) Vertical black lines when sending.

  • Page 84: Scanning Difficulties

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in PaperPort™11SE with OCR, click File, ® starting to scan. (Windows Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.
  • Page 85 Troubleshooting ® PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work ® Have you installed the Windows 2000 update? If not, do the following: properly. 1) Unplug the USB cable. ® 2) Install the Windows 2000 update using one of the following methods. ...

  • Page 86: Network Difficulties

    Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports in chapter 6 in the Advanced User’s Guide) and check the current Network settings printed in this list. (If you are using a wireless connection or are having Network problems, see the Network User’s Guide for more information.) The network scanning feature does...

  • Page 87: Dial Tone

    Troubleshooting Dial Tone Telephone line interference / VoIP Setting the dial tone to Detection will shorten the dial detect pause. If you are having problems sending or receiving a fax due to possible interference Press Menu. on the telephone line, we recommend that you change the modem speed to minimize Press a or b to choose errors in fax operations.

  • Page 88: Machine Information

    Machine Information 3 All Settings You can reset all the machine settings back to the settings that were set at the Checking the serial number factory. Brother strongly recommends you use this You can see the machine’s serial number on operation when you dispose of the the LCD.

  • Page 89: Menu And Features

    Menu and features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.

  • Page 90: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu ( Level1 Level2 Level3 Options Descriptions Page — Lets you check the print Test Print Print Quality...
  • Page 91 Menu and features Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. See General Setup Volume Ring (Continued) Med* High Adjusts the volume level Beeper of the beeper. Low* High Adjusts the volume level Speaker of the speaker. Med* High —...
  • Page 92 Level1 Level2 Level3 Options Descriptions Page Sets the number of rings Setup Receive Ring Delay before the machine answers in Fax Only or Fax/Tel mode. Sets the F/T Ring Time 20Secs* pseudo/double-ring time 30Secs in Fax/Tel mode. 40Secs 70Secs Receives fax messages Easy Receive without pressing Start.
  • Page 93 Menu and features Level1 Level2 Level3 Options Descriptions Page — Prohibits most functions Miscellaneous TX Lock except receiving faxes. (Continued) Uses the Telephone Distinctive Off* company's Distinctive Set (On) Ring subscriber service to register the ring pattern with the machine. View or print a list of the Caller ID Area Code...

  • Page 94: Network Menu

    Network menu Level1 Level2 Level3 Options Descriptions Chooses the BOOT Network TCP/IP BOOT Method Auto* method that best suits your Static needs. RARP BOOTP DHCP [000-255]. Enter the IP address. IP Address [000-255]. [000-255]. [000-255] [000-255]. Enter the Subnet mask. Subnet Mask [000-255].
  • Page 95 Menu and features Level1 Level2 Level3 Options Descriptions — — You can easily configure Network WPS w/PIN Code your wireless network (Continued) settings using WPS with a PIN code. — You can see the current WLAN Status Status wireless network status. —...
  • Page 96 Menu ( ) (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports Transmission reports. — — Help List — Quick Dial Alphabetical Order Numerical Order — — Fax Journal — — User Settings Network Config — —...
  • Page 97 Menu and features Level1 Level2 Level3 Options Descriptions Page — Resets the print server Initial Setup Reset Network back to its factory default (Continued) settings, such as the password and IP address information. — Deletes all stored Speed Dial&Fax Speed Dial numbers and restores the Station ID, Quick Dial List, Transmission Verification...
  • Page 98 FAX ( Level1 Level2 Level3 Options Descriptions Page — — Sets the resolution for Fax Resolution Standard* outgoing faxes. Fine S.Fine Photo — — Changes the lightness or Contrast Auto* darkness of faxes you send. Light Dark — You can dial by pressing only Speed Dial Search Alphabetical...
  • Page 99 Menu and features SCAN ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a black & white Scan to File or a color document into your computer. — You can choose the scan Scan to Media Quality Color 150 dpi* (when a memory...
  • Page 100 186% 4"x6"iLTR next copy. 104% EXEiLTR — You can choose the Reduce 97% LTRiA4 reduction ratio for the (MFC-J270W) 93% A4iLTR next copy. 85% LTRiEXE 46% LTRi4"x6" — You can choose the Reduce 97% LTRiA4 reduction ratio for the...
  • Page 101 Menu and features Level1 Level2 Level3 Options Descriptions Page — — Choose the paper size Paper Size Letter* that matches the paper in Legal the tray. 4"x6" — — Adjusts the density of Density Dark copies. Light — — You can choose to stack Stack/Sort Stack* or sort multiple copies.
  • Page 102 PHOTO CAPTURE ( Level1 Level2 Level3 Options Descriptions Page — — See the print You can preview your View Photo(s) settings in the photos on the LCD. following table. You can print a thumbnail Print Index 6 IMGs/Line* Paper Type Plain Paper* page.
  • Page 103 Menu and features Option1 Option2 Option3 Option4 Descriptions Page — — Adjusts the brightness. Brightness Light Dark — — Adjusts the contrast. Contrast — — Crops the image around Cropping the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted...

  • Page 104: Speed Dial

    Speed Dial ( ) Level1 Level2 Level3 Options Descriptions Page — — You can search for names Search Alphabetical you have stored in the Order Speed Dial memory. Numerical Order — — — You can set up Speed Dial Set Speed Dial numbers, so you can dial by pressing only a few keys (and Start).

  • Page 105: Entering Text

    Menu and features Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 106: D Specifications

    7.1 in. (180 mm) 15.4 in. 14.6 in. (390 mm) (370 mm) 15.9 in. 18.1 in. (405 mm) (460 mm) (MFC-J270W) 14.5 in. (368 mm) 5.9 in. (150 mm) 14.2 in. (360 mm) 15.4 in. 17.7 in. (390 mm) (450 mm)
  • Page 107 Scanner Glass Length: Max. 11.7 in. (297 mm) Measured diagonally. When the machine is connected using USB interface. When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J415W) When resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J270W) Noise depends on printing conditions.

  • Page 108: Print Media

    Print media Paper Input Paper Tray  Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper , Transparency and Envelopes  Paper Size: Letter, Legal, Executive, A4, A5, A6, JIS B5, Envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4"  6", Photo 2L 5"...

  • Page 109: Fax

    Specifications Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width 8.2 in. (208 mm) (Letter) Printing Width 8.2 in. (208 mm) Gray Scale Levels: 64 (B&W) / 256 (Color) Resolution  Horizontal 203 dot/in. (8 dot/mm)  Vertical Standard 98 line/in.

  • Page 110: Copy

    Copy Color/Black Yes/Yes Copy Width Max. 8.26 in. (210 mm) Multiple Copies Stacks up to 99 pages Sorts up to 99 pages (MFC-J415W only) Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution (Black) Prints up to 1200  1200 dpi ...

  • Page 111: Photocapture Center

    Specifications ® PhotoCapture Center Memory Stick™ (16 MB - 128 MB) Compatible Media Memory Stick PRO™ (256 MB - 16 GB) (Not available for music data with MagicGate™) Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 16 GB) Memory Stick Micro™...

  • Page 112: Scanner

    Scanner Color/Black Yes/Yes TWAIN Compliant ® ® Yes (Windows 2000 Professional/Windows ® ® Windows XP Professional x64 Edition/Windows Vista ® Windows Mac OS X 10.4.11, 10.5.x, 10.6.x WIA Compliant ® ® ® Yes (Windows /Windows Vista /Windows ICA Compliant Yes (Mac OS X 10.6.x) Color Depth 36 bit color Processing (Input) 24 bit color Processing (Output)

  • Page 113: Printer

    Specifications Printer Up to 1200  6000 dpi Resolution Printing Width 8.26 in. [8.5 in. (borderless) Letter, A4, A6, Photo 4"  6", Index Card 5"  8", Borderless Photo 2L 5"  7", Postcard 1 3.9"  5.8" When the Borderless feature is set to On. See Paper type and size for each operation on page 18.

  • Page 114: Interfaces

    Interfaces Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). Wireless LAN IEEE 802.11b/g (Infrastructure/Ad-hoc Mode) Your machine has a USB 2.0 Full-Speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s.

  • Page 115: Computer Requirements

    Specifications Computer requirements SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install Supported Processor Computer Platform & Minimum Recommended PC Software Minimum Operating System Version Interface Functions Speed Drivers Applications ® ® Printing, USB, 64 MB 256 MB 110 MB 340 MB Windows 2000 ®...

  • Page 116: Consumable Items

    Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Starter ink cartridges are in the box. The first time you install the ink Cartridge cartridges the machine will use extra ink to fill the ink delivery tubes.

  • Page 117: Network

    Specifications Network Note For details about the full Network specifications, see the Network User’s Guide. You can connect your machine to the network for Printing, Scanning, ® 1 PC Fax Send, and access to photos from PhotoCapture Center Also included is Brother BRAdmin Light Network Management software.

  • Page 118: Index

    Index Accessories and supplies ......ii Data Ident-A-Call ........30 ADF (automatic document feeder) ...20 Dialing Answering machine (TAD) .......33 a pause ..........39 connecting ..........34 manual ..........38 Apple Macintosh Speed Dial ..........38 See Software User's Guide. Distinctive Ring ........31 Automatic setting ring pattern ........
  • Page 119 Fax codes Jacks changing ..........37 Fax Receive Code ......29 External telephone ......35 Telephone Answer Code ......36 Jams using .............36 document ..........60 Fax, from PC paper ............ 61 See Software User's Guide. Fax, stand-alone receiving ..........25 LCD (Liquid Crystal Display) ....7 difficulties ........
  • Page 120 Paper ..........16 Quick Dial capacity ..........19 Group dial loading ..........9 changing ..........40 loading envelopes and postcards ..11 Search ..........38 printable area ........14 Speed Dial size ............15 changing ..........40 size of document ........20 setting up ........... 40 type ..........
  • Page 121 TAD (telephone answering device), external ..........25 connecting ........33 receive mode ........25 recording OGM ........35 Teen Ring ..........30 Telephone line connections ...........34 difficulties ..........66 interference ...........73 multi-line (PBX) ........35 Text, entering ...........91 special characters .........91 Transferring your faxes or Fax Journal report ........59 Transparencies .....16 Troubleshooting ........63...
  • Page 122 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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