Safe Mode - HP dx2290 - Microtower PC Troubleshooting Manual

‫ﺣﺪوث‬ ‫إﻟﻰ‬ ‫أو‬ ‫اﻟﺮاﺣﺔ‬ ‫ﻋﺪم‬
‫اﻟﻤﻌﻠﻮﻡﺎت‬ ‫ﻡﻦ‬ ‫ﻡﺰیﺪ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺤﺼﻮل‬
‫ﺏﺎﻟﺪﻋﻢ‬ ‫اﻻﺕﺼﺎل‬ ‫ﻗﺒﻞ‬ ‫اﻟﺪﻗﻴﻘﺔ‬ ‫اﻟﻤﺸﻜﻠﺔ‬
Computer Setup (F10) Utility Guide
‫ﺕﺴﺎﻋﺪك‬ ‫أﺧﻄﺎء‬ ‫رﻡﻮز‬ ‫ﻋﻦ‬ ‫ﻋﺒﺎرة‬
‫اﻟﻌﺮض‬ ‫ﺟﻬﺎز‬ ‫ﺕﻐﻴﻴﺮ‬ ‫ﻋﻠﻴﻚ‬
‫أو‬ ‫اﻟﺸﺒﻜﺔ‬ ‫ﺏﻘﺎﺏﺲ‬ ‫ﻡﺘﻌﻠﻘﺔ‬ ‫ﻡﺸﻜﻠﺔ‬ ‫هﻨﺎك‬
‫. ﻻ‬ ‫أم‬ ‫ﺻﺤﻴﺤﺔ‬ ‫ﺏﻄﺮیﻘﺔ‬
‫. ﻻ‬ ‫أم‬ ‫ﺻﺤﻴﺤﺔ‬
‫ﻥﻈﺎم‬ ‫ﺕﻤﻬﻴﺪ‬ ‫وﻋﻨﺪ‬ . ‫اﻟﺘﺸﻐﻴﻞ‬ ‫ﺏﺮاﻡﺞ‬
‫ﻓﺈذا‬ . ‫ذاﺕﻲ‬ ‫ﺣﻞ‬ ‫ذات‬ ‫ﻓﺤﺺ‬ ‫أدوات‬
. HP Instant Support Professional Edition
. http://www.hp.com/go/ispe
‫ﺣﻮل‬ HP ‫وﺧﺒﺮاء‬ ‫ﻥﻈﺮاء‬ ‫وﺟﻤﺎﻋﺔ‬
. http://www.hp.com/go/bizsupport
‫إﻟﻰ‬ ‫یﺆدي‬ ‫ﻗﺪ‬ ‫وﻡﺮیﺤﺔ‬ ‫ﺁﻡﻨﺔ‬ ‫ﻋﻤﻞ‬
http://www.hp.com/ergo
‫ﻟﻌﺰل‬ ‫ﻡﺤﺎوﻟﺔ‬ ‫ﻓﻲ‬ ‫اﻟﺘﺎﻟﻴﺔ‬ ‫اﻟﻤﻨﺎﺳﺒﺔ‬
‫راﺟﻊ‬ ." ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬
. ‫اﻟﻤﻌﻠﻮﻡﺎت‬
‫اﻟﻮاﻡﻀﺔ‬ ‫اﻷﺿﻮاء‬ ‫. ﻻ‬ ‫أم‬ ‫یﻮﻡﺾ‬
. ‫اﻟﺮﻡﻮز‬ ‫ﻟﺘﻔﺴﻴﺮ‬ ١٤ ‫ﺻﻔﺤﺔ‬
،‫أو‬ . ‫ﺕﻮﻓﺮﻩ‬ ‫ﺣﺎل‬ ‫ﻓﻲ‬ ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬ ‫ﻋﻠﻰ‬
‫ﺕﻜﻮن‬ ‫ﻗﺪ‬ . ‫اﻟﺸﺒﻜﺔ‬ ‫ﺏﻘﺎﺏﺲ‬ ‫ﻡﺨﺘﻠﻒ‬
‫یﻌﻤﻞ‬ ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬ ‫آﺎن‬ ‫إذا‬ ‫ﻡﺎ‬
‫ﺏﻄﺮیﻘﺔ‬ ‫یﻌﻤﻞ‬ ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬ ‫آﺎن‬ ‫إذا‬ ‫ﻡﺎ‬
‫آﺎﻓﺔ‬ ‫ﺕﺤﻤﻴﻞ‬ ‫دون‬ ‫ﺳﻴﺘﻢ‬ ‫اﻟﺘﻤﻬﻴﺪ‬ ‫آﺎن‬
( . ‫اﻟﻤﻌﺮوف‬
. http://www.hp.com/support
. ‫اﻟﻌﺎﻡﺔ‬ ‫اﻟﻤﻘﺘﺮﺣﺎت‬
HP Instant Support Professional Edition
‫ﻟـ‬
: ‫اﻟﻤﻮﻗﻊ‬ ‫ﻋﻠﻰ‬
،‫اﻟﻨﺸﻂ‬ ‫واﻹﻋﻼم‬ ،‫اﻟﺘﺸﻐﻴﻞ‬ ‫وﺏﺮاﻡﺞ‬
‫اﻟﻌﻨﻮان‬ ‫ﻋﻠﻰ‬
‫وإﺻﻼﺣﻬﺎ‬
‫ﺏﻴﺌﺔ‬ ‫ﺕﺄﺳﻴﺲ‬ ‫ﻋﺪم‬ ‫أو‬ ‫ﺻﺤﻴﺤﺔ‬ ‫ﺏﻄﺮیﻘﺔ‬
‫ﻋﻠﻰ‬ ‫ویﺐ‬ ‫ﻡﻮﻗﻊ‬ ‫ﻋﻠﻰ‬ ‫اﻟﻤﺘﺎح‬
. ‫وﺁﻡﻨﺔ‬ ‫ﻡﺮیﺤﺔ‬
‫اﻟﺤﻠﻮل‬ ‫اﺳﺘﺨﺪام‬ ‫ﻓﺤﺎول‬ ،‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬
.( HP ‫ﻟـ‬ ‫اﻟﻔﺤﺺ‬ ‫أداة‬
‫إﻋﺪاد‬ " ‫ﻓﻲ‬ ‫اﻟﻤﻮﺟﻮد‬ ‫اﻟﺜﺎﺏﺖ‬
‫ﻡﻦ‬ ‫ﻡﺰیﺪ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺤﺼﻮل‬ (( F10
‫آﺎن‬ ‫إذا‬ ‫ﻡﺎ‬ ‫ﻟﻤﻌﺮﻓﺔ‬ ‫اﻷﻡﺎﻡﻴﺔ‬ ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬
‫ﻓﻲ‬ POST Audible Codes
‫ﺁﺧﺮ‬ ‫ﻓﻴﺪیﻮ‬ ‫ﺏﻤﻨﻔﺬ‬ ‫اﻟﻌﺮض‬ ‫ﺟﻬﺎز‬
‫آﺒﻞ‬ ‫ﻟﻪ‬ ‫ﺁﺧﺮ‬ ‫آﻤﺒﻴﻮﺕﺮ‬ ‫ﺟﻬﺎز‬ ‫ﺕﻮﺻﻴﻞ‬
‫ﻟﻤﻌﺮﻓﺔ‬ ‫اﻟﺠﻬﺎز‬ ‫هﺬا‬ ‫إزاﻟﺔ‬ ‫ﻓﻌﻠﻴﻚ‬
‫ﻟﻤﻌﺮﻓﺔ‬ ‫ﺕﺜﺒﻴﺘﻪ‬ ‫إﻟﻐﺎء‬ ‫ﻓﻌﻠﻴﻚ‬ ،‫ﺟﺪیﺪ‬
‫إذا‬ ‫ﻡﺎ‬ ‫ﻟﻤﻌﺮﻓﺔ‬ ( ‫اﻵﻡﻦ‬ ‫اﻟﻮﺿﻊ‬
‫اﻷﺧﻴﺮ‬ ‫اﻟﺘﻜﻮیﻦ‬ ) " Last Known Configuration
‫اﻟﻌﻨﻮان‬ ‫ﻋﻠﻰ‬
‫ﻡﻦ‬ ‫ﻡﺰیﺪ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺤﺼﻮل‬ ‫اﻟﺪﻟﻴﻞ‬ ‫هﺬا‬
‫ﻟﻚ‬ ‫یﻮﻓﺮ‬
‫اﻹﻥﺘﺮﻥﺖ‬ ‫ﻋﺒﺮ‬ ‫اﻟﺘﺤﺎدث‬ ‫ﻡﻴﺰة‬ ‫اﺳﺘﺨﺪم‬
HP Instant Support Professional Edition
‫واﻟﺒﺮاﻡﺞ‬ ،‫اﻹﻥﺘﺮﻥﺖ‬ ‫ﻋﺒﺮ‬ ‫ﺏﺎﻟﺪﻋﻢ‬
Business Support Center (BSC)
‫اﻷﺧﻄﺎء‬ ‫اﺳﺘﻜﺸﺎف‬
‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬ ‫ﺟﻬﺎز‬ ‫اﺳﺘﺨﺪام‬ ‫ﻋﺪم‬
‫واﻷﻡﺎن‬ ‫اﻟﺮاﺣﺔ‬ ‫دﻟﻴﻞ‬ ‫راﺟﻊ‬ .
‫ﻋﻤﻞ‬ ‫ﺏﻴﺌﺔ‬ ‫وإﻥﺸﺎء‬ ‫ﻋﻤﻞ‬ ‫ﻡﺴﺎﺣﺔ‬
" ‫اﻟﻔﻨﻲ‬ ‫ﺏﺎﻟﺪﻋﻢ‬
‫اﺳﺘﻌﻤﺎل‬ ‫ﻋﻨﺪ‬ ‫اﻟﻤﺸﺎآﻞ‬ ‫ﺏﻌﺾ‬
) HP Diagnostic Tool ‫ﺏﺘﺸﻐﻴﻞ‬
‫اﻟﻘﺮص‬ ‫ﻟﻤﺤﺮك‬ ‫اﻟﺬاﺕﻲ‬ ‫اﻻﺧﺘﺒﺎر‬
) ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬ ‫ﻹﻋﺪاد‬ ‫اﻟﻤﺴﺎﻋﺪة‬ ‫اﻷداة‬
‫ﺟﻬﺔ‬ ‫ﻓﻲ‬ ‫اﻟﻄﺎﻗﺔ‬ ‫ﻡﺼﺒﺎح‬
‫ﺕﻔﺴﻴﺮ‬ ‫راﺟﻊ‬ . ‫اﻟﻤﺸﻜﻠﺔ‬ ‫ﺕﺸﺨﻴﺺ‬
‫ﺕﻮﺻﻴﻞ‬ ‫ﻓﻌﻠﻴﻚ‬ ،‫ﻓﺎرﻏﺔ‬ ‫اﻟﺸﺎﺵﺔ‬
. ‫ﺻﺤﻴﺤﺔ‬ ‫ﺏﻄﺮیﻘﺔ‬ ‫یﻌﻤﻞ‬ ‫ﺁﺧﺮ‬
‫ﻓﻌﻠﻴﻚ‬ ،‫ﺵﺒﻜﺔ‬ ‫ﺿﻤﻦ‬ ‫ﺕﻌﻤﻞ‬
،ً ‫ﺟﺪیﺪ ا‬ ً ‫ﺟﻬﺎز ا‬ ً ‫ﻡﺆﺧﺮ ا‬ ‫أﺿﻔﺖ‬ ‫ﻗﺪ‬
‫ﺏﺮﻥﺎﻡﺞ‬ ‫ﺏﺘﺜﺒﻴﺖ‬ ً ‫ﻡﺆﺧﺮ ا‬ ‫ﻗﻤﺖ‬ ‫ﻗﺪ‬
)

Safe Mode

‫ﻓﻲ‬ ‫اﻟﻜﻤﺒﻴﻮﺕﺮ‬
" ‫اﺳﺘﺨﺪم‬
‫اﻹﻥﺘﺮﻥﺖ‬ ‫ﻋﺒﺮ‬ ‫اﻟﺸﺎﻡﻞ‬ ‫اﻟﻔﻨﻲ‬ ‫اﻟﺪﻋﻢ‬
‫ﻓﻲ‬ ٩ ‫ﺻﻔﺤﺔ‬ ‫ﻓﻲ‬ ‫ﻡﻔﻴﺪة‬ ‫ﺕﻠﻤﻴﺤﺎت‬
،‫اﻹﻥﺘﺮﻥﺖ‬ ‫ﻋﺒﺮ‬ ‫اﻟﻤﺸﺎآﻞ‬ ‫ﺣﻞ‬
، HP ‫ﻓﻲ‬ ‫اﻟﺪﻋﻢ‬ ‫ﺏﻘﺴﻢ‬ ‫اﻻﺕﺼﺎل‬
‫إﻟﻰ‬ ‫اﻟﻮﺻﻮل‬
‫اﻟﺨﺎﺻﺔ‬ ‫اﻟﻤﻌﻠﻮﻡﺎت‬ ‫أﺣﺪث‬
‫اﻟﻤﺮآﺰ‬ ‫إﻟﻰ‬ ‫اﻻﻥﺘﻘﺎل‬
٢
‫واﻷﻣﺎن‬ ‫اﻟﺮاﺣﺔ‬
‫إن‬ ! ‫ﺕﺤﺬیﺮ‬
‫ﺧﻄﻴﺮة‬ ‫إﺻﺎﺏﺎت‬
‫اﺧﺘﻴﺎر‬ ‫ﺣﻮل‬
" ‫اﻻﺕﺼﺎل‬ ‫ﻗﺒﻞ‬
‫واﺟﻬﺖ‬ ‫إذا‬
. ‫اﻟﻔﻨﻲ‬
●
‫ﻗﻢ‬
●
‫ﺕﺸﻐﻴﻞ‬
‫دﻟﻴﻞ‬ )
●
‫ﻡﻦ‬ ‫ﺕﺤﻘﻖ‬
‫ﻋﻠﻰ‬
●
‫آﺎﻥﺖ‬ ‫إذا‬
‫ﺏﺠﻬﺎز‬
‫آﻨﺖ‬ ‫إذا‬ ●
. ‫ﺏﻜﺒﻠﻬﺎ‬
●
‫آﻨﺖ‬ ‫إذا‬
●
‫آﻨﺖ‬ ‫إذا‬
‫ﺏﺘﻤﻬﻴﺪ‬ ‫ﻗﻢ‬ ●
‫اﻟﺘﺸﻐﻴﻞ‬
●
‫راﺟﻊ‬
‫راﺟﻊ‬ ●
‫ﻋﻠﻰ‬ ‫ﻟﻤﺴﺎﻋﺪﺕﻚ‬
‫إﻟﻰ‬ ‫اﺣﺘﺠﺖ‬
‫ویﻤﻜﻨﻚ‬
‫ﻋﻠﻰ‬ ‫وﻟﻠﺤﺼﻮل‬
‫ﻋﻠﻴﻚ‬ ،‫اﻟﻌﺎﻟﻢ‬
‫واﻷﻡﺎن‬ ‫اﻟﺮاﺣﺔ‬ ٨