Streaked horizontal lines
Try one or more of the following:
T
HE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper
for the job.
T
HE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge. For more information, see "Replacing the toner cartridge" on page 89.
E
NSURE THAT THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
Try one or more of the following:
T
HE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for
the job.
Troubleshooting
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