Port States - Cisco WS-C4507R Troubleshooting Manual

Troubleshooting guide
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RST-3508
9805_05_2004_c2
RST-3508
9805_05_2004_c2
© 2004 Cisco Systems, Inc. All rights reserved. Printed in USA.
Presentation_ID.scr
Show Interface Error Counters (Cont.)
Excess-coll
(excessive collisions) is a count of frames for which transmission on a
particular port fails due to excessive collisions; an excessive collision happens when a
packet has a collision 16 times in a row; the packet is then dropped; excessive collisions
is typically an indication that the load on the segment needs to be split across multiple
segments but can also point to a duplex mismatch with the attached device; collisions
should not be seen on ports configured as full duplex
Carri-sen
(carrier sense) occurs everytime an Ethernet controller wants to send data on a
half duplex connection; the controller senses the wire and check if it is not busy before
transmitting; this is normal on an half-duplex Ethernet segment
Undersize
are frames received that are smaller than the minimum IEEE 802.3 frame size
of 64 bytes long (excluding framing bits, but including FCS octets) that were otherwise
well formed; check the device sending out these frames
Runts
are frames received that are smaller than the minimum IEEE 802.3 frame size
(64bytes for Ethernet) and with a bad CRC; this can be caused by duplex mismatch and
physical problems like a bad cable, port, or NIC card on the attached device
Giants
exceed the maximum IEEE 802.3 frame size (1518 bytes for non-jumbo Ethernet);
try to find the offending device and remove it from the network
http://www.cisco.com/warp/public/473/164.html#show_interface
© 2004 Cisco Systems, Inc. All rights reserved.
Useful Port Troubleshooting Commands
for Connectivity
r3_c4k_s2> (enable)
sh port 3
* = Configured MAC Address
Port
Name
Status
----- ------------------ ---------- ---------- ------ ------ ----- ------------
3/1
connected
3/4
notconnect 20

Port States:

1.
Connected:
Operational
2.
Not connected:
Check cables
3.
Faulty:
Use a sh test mod #
4.
Disabled:
Admin down
5.
Inactive:
Typically VLAN doesn't exist
6.
Errdisable:
EtherChannel mismatch; duplex mismatch causing
excessive late collisions; UDLD; BPDU Guard
© 2004 Cisco Systems, Inc. All rights reserved.
(Cat OS)
Vlan
Level
Duplex Speed Type
201
normal
full
normal
auto
49
49
49
100 10/100BaseTX
auto 10/100BaseTX
50
50
50

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