Troubleshooting - D-Link DSL-500 Quick Install Manual

Troubleshooting

Troubleshooting
When dealing with networking equipment, the most common source of
problems are the network cables themselves. This can be easily checked.
Verify that the "Link" LEDs under both the ADSL and Ethernet headings on
the front of your DSL-500/CZ are glowing a steady green. If they are not
lit, try using a different cable. You may also need to use a different kind of
cable.
Included with this modem is an Ethernet cross over cable and a straight
through phone line.
If you are connecting the DSL-500/CZ to an Ethernet switch or hub you
will need to purchase an Ethernet straight through cable to make the con-
nection. For the phoneline, we have included a small crossover box that
will convert your cable. This way if your DSL signal is coming from a dif-
ferent set of phone wires in your wall this module will check the second set
of wires.
If you still can't get a steady ADSL link light call your Internet Service
Provider or Phone Company for instructions as you may have an in the wall
wiring problem.
Most other problems result from improper TCP/IP settings. Run through
the previous instructions again to verify that your product was set up cor-
rectly.
*If you do not connect within five minutes, you may need to connect manu-
ally. Go back to Step 6 in this guide to "login to the web-based manage-
ment module." Under PPPoA configuration (on the screen as shown in Step
7), click on "Connect" at the bottom of the window.