NEC UNIVERGE SV9300 User Manual
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UNIVERGE IP Phone DT830G(DG)/DT830 USER'S GUIDE
UNIVERGE IP Phone DT830G(DG)/DT830
USER'S GUIDE
Before using this product and document, please read the following document carefully.
Also, please keep this document to the place where you can see any time.
• UNIVERGE SV9300/SV9500 Safety Precautions and Regulatory Notices
for DT800/DT400 Series (GVT-034084-001)
The latest version of document can be downloaded from the following URL
https://mind.bcom.nec.co.jp/customernet/safety-info/table_t.html
NWA-088678-001
Issue 5.1
SEPTEMBER, 2019
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Table of Contents
Related Manuals for NEC UNIVERGE SV9300
Summary of Contents for NEC UNIVERGE SV9300
- Page 1 Before using this product and document, please read the following document carefully. Also, please keep this document to the place where you can see any time. • UNIVERGE SV9300/SV9500 Safety Precautions and Regulatory Notices for DT800/DT400 Series (GVT-034084-001) The latest version of document can be downloaded from the following URL https://mind.bcom.nec.co.jp/customernet/safety-info/table_t.html...
- Page 2 NEC Platforms has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Platforms and shall not be reproduced without prior written approval from NEC Platforms. All brand names and product names on this document are trademarks or registered trademarks of their respective companies.
- Page 3 THE TERMS AND CONDITIONS OF SOFTWARE Customers shall use the software embedded in DT830G (DG) /DT830 pursuant to the terms and conditions of software license agreement of the UNIVERGE SV9300 communication server (SLA). The software contains certain third party open source software components which are provided under the terms and conditions designated at http://www.bcom.nec.co.jp/soft-license/DT800_OSS.html.
- Page 4 PREFACE PREFACE This manual describes operating procedures of UNIVERGE IP Phone DT830(DG)/DT830 Multiline Terminal to be connected to UNIVERGE SV9300 communication server. OUTLINE OF THIS MANUAL This manual consists of; INTRODUCTION Please read through this chapter before use for your understanding and proper use of this product.
- Page 5 PREFACE TERMS DESCRIPTION Special Dial If you press the transfer key while you are in conversation with calling party, you will Tone hear the special dial tone. Ringback When you dial an extension number, you will hear the ringback tone from handset. Tone...
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Page 6: Table Of Contents
TABLE OF CONTENTS INTRODUCTION ................... 1 ABOUT TERMINAL ....................1 INSTALLATION PROCEDURE ................8 CONNECTING HEADSET ..................15 WALL MOUNTING ....................16 ABOUT SCREENS ....................19 TERMINAL SETUP ..................31 ADJUSTING VOLUMES ..................31 TO SET RINGING OF HEADSET ................. 31 TO SET RINGER TONE .................. - Page 7 ORIGINATING A VOICE CALL ................68 THREE/FOUR-PARTY CONFERENCE ..............68 VOICE MAIL ......................69 PRESET ANSWER ....................69 RECEIVING A VOICE FROM SPEAKER .............. 70 TALKING HANDSFREE ..................70 CALL PICKUP - GROUP ..................71 CALL PICKUP - DIRECT ..................72 MULTILINE APPEARANCE ..................
- Page 8 TO SET REVERSING CONTRAST ON LCD ............100 DIAL BY NAME (DIRECTORY SEARCH) ..........102 TO MAKE A CALL USING DIAL BY NAME (DIRECTORY SEARCH) ....102 TO REGISTER PERSONAL DIRECTORY ............103 APPENDIX A MENU LIST ..............105 MENU ........................105 APPENDIX B INPUT CHARACTERS ............
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Page 9: Introduction
INTRODUCTION INTRODUCTION ABOUT TERMINAL FACE LAYOUT TERMINAL LAYOUT ITZ-8LDG-3P(WH) TEL ITZ-8LDG-3P(WH) TEL for China ITZ-12D-3P(WH) TEL ITZ-12D-3P(WH) TEL for China... - Page 10 INTRODUCTION TERMINAL LAYOUT ITZ-12DG-3P(WH) TEL ITZ-12DG-3P(WH) TEL for China ITZ-24D-3P(WH) TEL ITZ-24D-3P(WH) TEL for China ITZ-8LDG-3P(BK) TEL ITZ-8LDG-3P(BK) TEL for China...
- Page 11 INTRODUCTION TERMINAL LAYOUT ITZ-12D-3P(BK) TEL ITZ-12D-3P(BK) TEL for China ITZ-12DG-3P(BK) TEL ITZ-12DG-3P(BK) TEL for China ITZ-24D-3P(BK) TEL ITZ-24D-3P(BK) TEL for China SPECIFICATIONS ITEMS CONTENTS 3.8 inch FSTN, with back light LCD color Gray scale (8 scales)
- Page 12 INTRODUCTION ITEMS CONTENTS Programmable 8/12/24 keys (12/24 keys DT830G(DG)) line/feature key Fixed feature key 13 keys (with Menu key and Cursor key) Back light LCD and digit key (lit for 10 seconds when operating) Soft key 4 keys Directory Max 30,000 records per system Call history Outgoing Call: Max 60 records per terminal Incoming Call: Max 60 records per terminal...
- Page 13 The line up of above adapters and accessories may vary depending on country or market. For details, please contact the NEC's dealer or NEC. When a PoE (Power over Ethernet) HUB supports NEC Proprietary Protocol is used for central power supply, ILPA-R UNIT, which is an adapter for converting IEEE802.3af to NEC Proprietary Protocol is needed.
- Page 14 INTRODUCTION KEYS AND PARTS This section explains keys and parts of terminal. NAME FUNCTION Handset Used for sending/receiving voice. To exit the Menu or Help mode and go back to the time display. Exit key Speaker Originating a call with handsfree. Dial keypad Dial the called party number or feature access code.
- Page 15 INTRODUCTION NAME FUNCTION Enter key This terminal has Shortcut Menu for frequently-used features. Cursor key Use this key to display the Shortcut Menu and determine the selected item in the menu. Also, this key is used as cursor-movement key on the local menu of the terminal. Volume (UP/DOWN) key Used to adjust speaker/receiver volume, and ringer volume.
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Page 16: Installation Procedure
INTRODUCTION INSTALLATION PROCEDURE (1) LCD (2) Handset (3) Curl Cord (4) Handset Cradle (5) Numbered Keypad Panel (6) DESI Printer Sheet / Line Key Panel (7) Tilt Legs (8) Directory Card ATTACHING HANDSET Insert the modular jack of curled code into the [HANDSET] connector on the backside of the terminal until “click”... - Page 17 INTRODUCTION (1) Terminal (2) Modular Jack (3) Curl Cord (4) Groove (5) [HANDSET] Connector (ITZ-12DG, ITZ-24DG) ATTACHING OR REMOVING FACEPLATE AND DESI PRINTER SHEET REMOVING FACEPLATE AND DESI PRINTER SHEET Remove DESI Printer Sheet with following ways. Use the small notch at the lower right corner of the terminal to lift the Faceplate Remove the Faceplate.
- Page 18 INTRODUCTION ATTACHING FACEPLATE AND DESI PRINTER SHEET After replacing the DESI Printer Sheet on the terminal, attach the Faceplate. At each corner, press the locking pin back into place. (1) Line Key Panel (2) Center Bar (3) Face Plate (4) DESI Printer Sheet Please attach the Faceplate securely.
- Page 19 INTRODUCTION (1) Tilt Legs (ITZ-24D, ITZ-12D, ITZ-8LDG, ITZ-8LD) (1) Tilt Legs (ITZ-12DG, ITZ-24DG) Turn the terminal over (key side up). LOWERING TILT LEGS Turn the terminal over (key side down). Lower Tilt Legs to desired height. (1) Tilt Legs (2) Stopper (ITZ-24D, ITZ-12D, ITZ-8LDG, ITZ-8LD)
- Page 20 CONNECTING LAN CABLE Connect LAN cable to the terminal following steps. ILPA-R UNIT is required when PoE Hub supports NEC Proprietary Protocol (The ILPA-R UNIT converts IEEE802.3af to NEC Proprietary Protocol). When ILPA-R UNIT is used, 1000BASE-T is not available.
- Page 21 INTRODUCTION (1) DC Cable Plug (2) AC Adapter connector (3) Groove (4) Attached DC Cable (5) Terminal (ITZ-12DG, ITZ-24DG) Connect LAN cable to LAN cable connector (LAN (=)) of the terminal. Press the LAN cable into the groove. (1) Terminal (2) LAN Cable (3) LAN Cable connector for the premises (4) LAN Cable connector for PC (PC Port)
- Page 22 INTRODUCTION (1) Terminal (2) LAN Cable (3) LAN Cable connector for the premises (4) LAN Cable connector for PC (PC Port) (5) Groove (ITZ-12DG, ITZ-24DG) When disconnecting the AC adapter, disconnect it after removing the LAN cable. When you connect the LAN cable to a PC, connect the LAN cable to the terminal's PC port and the PC.
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Page 23: Connecting Headset
According to the following procedure, Headset is connected to HEADSET Connector which is located bottom of terminal. For the headset that is supported, please contact the NEC's dealer or NEC. The headset which can be connected to the telephone is "HW510 (A10)/HW251N (A10)". -
Page 24: Wall Mounting
INTRODUCTION (1) Terminal (2) HEADSET connector (3) Modular Plug (4) Cord (5) Groove (ITZ-24D, ITZ-12D, ITZ-8LDG, ITZ-8LD) (1) Terminal (2) HEADSET connector (3) Modular Plug (4) Cord (5) Groove (ITZ-12DG, ITZ-24DG) Refer to the TO MAKE A CALL USING HEADSET. WALL MOUNTING Wall mounting of the terminal is installed with optional Wall Mount Unit. - Page 25 INTRODUCTION (1) Cutout for Wall Mount Unit (2) Outline of Terminal (3) Screw Holes for Wall Mount Unit HOW TO MOUNT UNIT This section shows the installation procedure for wall mounting. Turn terminal over (key side down). Remove the hanger hook from the terminal, and then reverse it and reinsert it to the terminal.
- Page 26 INTRODUCTION (1) Hanger Hook (2) Terminal Turn the terminal over, and then spread the Tilt Legs. Install the Wall Mount Unit on the wall or on the wall plate. Select the one of the following procedures. Mount Terminal on Wall using Wall Mount Unit Attach the Wall Mount Unit to the wall using six screws or using two wall mounted screws.
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Page 27: About Screens
INTRODUCTION (1) Wall Plate (2) Screws (3) Wall Mount Unit Connect the LAN Cable. Refer to CONNECTING LAN CABLE. Align the four cutouts on the bottom of the terminal with the tabs on the Wall Mount Unit. Plug one end of the line cord into the wall receptacle. (1) Tabs (2) Cutouts ABOUT SCREENS... - Page 28 INTRODUCTION STARTING UP TERMINAL (WHEN EXTERNAL APPLICATION IS REGISTERED) The terminal automatically accesses Home URL and displays the received XML application as Home Screen. The following XML application screen is a sample. The actual screen that is displayed on your terminal may vary depending on the application you use. Press key to display the Menu Screen.
- Page 29 INTRODUCTION ICON DESCRIPTION History To view Call History; the history data stored in the system memory (refer CALL HISTORY), such as the histories of missed calls, dialed numbers and received calls. Directory To use Directory features; there are two types of directory features. Dial By Name It is controlled by the system.
- Page 30 INTRODUCTION ICON DESCRIPTION Phone Icon When you select the phone icon, a Pop-up Window is displayed on an XML application screen. For details, refer to POP-UP WINDOW SERVICE. When XML application is registered in the Home URL, the phone icon is displayed. When a Home URL is not registered, the phone icon is not displayed.
- Page 31 INTRODUCTION ICON DESCRIPTION This icon appears when the conversation is encrypted. Encryption This icon appears when an USB Device is connected to the terminal. USB Connection This icon appears if an USB Device is in abnormal condition. USB Caution This icon and “USB connection icon” are displayed alternately at one-second intervals.
- Page 32 INTRODUCTION EXAMPLE OF SOFT KEY FOR EACH STATUS The Soft keys appear corresponding to the services that are available depending on the state of the terminal. The following is an example display of the Soft key that corresponds to the state of the terminal.
- Page 33 INTRODUCTION SOFT KEY FEATURES The following table describes features supported by Soft key. Also, service description is displayed on the screen by key. DISPLAY FEATURE DESCRIPTION Microphone On/Off To turn the microphone on and off for handsfree calling. Dial By Name To search for a desired number in system directory by name.
- Page 34 INTRODUCTION CANCELLING DO NOT DISTURB Press Soft key (DND). 11:00 AM SUN 1 JUN 2014 >>>> “CANCEL” is displayed. CANCEL 11:00 AM SUN 1 JUN 2014 SETTING CALL FORWARDING - BUSY LINE Press the Soft key (>>>>) repeatedly until display shows “FDN”. MARY SMITH [200] 11:00 AM SUN 1 JUN 2014...
- Page 35 INTRODUCTION MARY SMITH [200] 11:00 AM SUN 1 JUN 2014 >>>> Press Soft key (FDN). Speaker key lamp lights red. → Press [CF-Busy/No Answer] CANCEL 11:00 AM SUN 1 JUN 2014 After 4 seconds, return back to the idle screen automatically. (or Press Speaker Key) Speaker key lamp goes off.
- Page 36 INTRODUCTION EXITING XML APPLICATIONS Press key, while displaying the XML application on the screen. If you exit the XML application, other applications running on the Menu Screen will be displayed in aligned at the top. LAUNCHING THE FIFTH APPLICATION You can launch up to four XML applications. If you try to launch a fifth application, an error message to ask you to exit one of the currently running applications is displayed.
- Page 37 INTRODUCTION ICON DISPLAY AT XML APPLICATION UPDATE The same application icon ( ) is displayed on the Menu Screen for all XML applications. The icon is shown for the XML applications that are not displayed on the Menu Screen even once. And the icon is displayed for the XML applications that have some updated screen information.
- Page 38 INTRODUCTION The explanation of operating when there is incoming call while using XML applications is as follows. XML applications are being launched. Call Indicator Lamp lights red. Line key lamp flashes red. → Answer key lamp lights red. → Press key.
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Page 39: Terminal Setup
TERMINAL SETUP TO ADJUST LCD CONTRAST It is possible to adjust the LCD contrast when the TERMINAL SETUP terminal is in idle status. Press (Up) or (Down) when the terminal is not used or ringing, etc. ADJUSTING VOLUMES TO ADJUST HANDSET RECEIVER VOLUME It is possible to adjust the volume level of handset receiver during a call in progress using... -
Page 40: To Set Ringer Tone
TERMINAL SETUP DISTINGUISH INTERNAL Select “ Incoming Call”. AND EXTERNAL INCOMING Select one of the following operations. Highlight an item by using , and CALLS IS PROVIDED press or Soft key (OK). Leave the setting of “Ring Tone” to “ ... - Page 41 TERMINAL SETUP You can preview the designated ringer Select “ Incoming Call”. tone. Select one of the following operations. Select one of the following operations. Highlight an item by using , and Highlight an item by using , and press or Soft key (OK).
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Page 42: To Set Illumination Pattern For Call Indicator Lamp
TERMINAL SETUP MENU FREQUEN FREQUEN REMAR ITEM (Hz) (Hz) TO SET ILLUMINATION PATTERN FOR CALL Tone Melody 1 Type 10 INDICATOR LAMP Tone Melody 2 Following explains how to set the illumination Type 11 pattern (color of Call Indicator Lamp). Tone Melody 3 Type 12... -
Page 43: To Enable/Disable Rtp Alarm
TERMINAL SETUP TO ENABLE/DISABLE RTP Select “ Illumination”. Select one of the following operations. ALARM Highlight an item by using , and Following explains how to enable/disable RTP press or Soft key (OK). Alarm. The RTP Alarm tone allows the terminal ... -
Page 44: To Set Key Touch Tone
TERMINAL SETUP Select one of the following operations. Highlight an item by using , and press or Soft key (OK). Press Select “ User Setting”. Select one of the following operations. Highlight an item by using , and press or Soft key (OK). -
Page 45: To Set Music On Hold
TERMINAL SETUP Highlight an item by using Select “ Talk”. , and Select one of the following operations. press or Soft key (OK). Highlight an item by using Press , and , and press or Soft key (OK). press or Soft key (OK). -
Page 46: To Enable/Disable Volume Level Display
TERMINAL SETUP Select “ Local Volume”. Select one of the following operations. TO ENABLE/DISABLE Highlight an item by using , and VOLUME LEVEL DISPLAY press or Soft key (OK). Press Determines whether or not to display the following volume levels: handset receiver volume, speaker volume, ringer tone volume and LCD contrast volume. - Page 47 TERMINAL SETUP Select “Setting”. Select “ Screen Saver Mode”. Select one of the following operations. Highlight an item by using , and press Highlight an item by using , and press or Soft key (OK). Press Select “ User Setting”.
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Page 48: To Enable/Disable Lcd Back Light
TERMINAL SETUP Press Enter the Wait Time. After entering the Wait Time by digit key, press or Soft key (OK). Select “ Back Light”. Select one of the following operations. The display goes back to the [Screen Saver] screen. ... -
Page 49: To Change Font Size
TERMINAL SETUP Control. When you set Backlight Fade Control as “Enable”, LCD is smoothly turned On/Off. Press key to display the Menu Screen. Select “Setting”. Select “ Backlight Fade Control”. Highlight an item by using , and press Select one of the following operations. ... -
Page 50: To Set A Language
TERMINAL SETUP Select “Setting”. Select “Font Size”. Select one of the following operations. Highlight an item by using , and press Highlight an item by using , and press or Soft key (OK). Press , and press Soft key (OK). Select “... - Page 51 TERMINAL SETUP Select “ User Setting”. or Soft key (Set). Select one of the following operations. Highlight an item by using , and press or Soft key (OK). Press Up to 32 digits can be set as a password.
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Page 52: To Set Usability
TERMINAL SETUP When the password expires, the press or Soft key (OK). following screen is displayed. Press Please change the password when the screen above is displayed. For details, Select “ Help Key Mode”. please contact the system administrator. Select one of the following operations. -
Page 53: To Download A File
TERMINAL SETUP Select “Setting”. Highlight an item by using , and press Setting of a terminal has returned to defaults. When the password entry ends in failure, the following error message is displayed. In that case, press or Soft Select “... - Page 54 TERMINAL SETUP Select “Setting”. Highlight an item by using , and press The display goes back to the [Download Menu] screen. According to FTP, TFTP or HTTPS that you selected in the [Protocol] screen, proceed to the following steps. Select “ Download”.
- Page 55 TERMINAL SETUP Enter a User ID with digit keys. press or Soft key (OK). Press Please refer to INPUT CHARACTERS for how to enter the character. Enter the folder name where the download file is stored. Enter a User ID by pressing digit keys, Please refer to INPUT CHARACTERS for how to enter the character.
- Page 56 TERMINAL SETUP The display goes back to the [Download Select “ Download Address”. Menu] screen. Select one of the following operations. The IP address input screen can be Highlight an item by using , and switched to URI input screen by the Soft key (IP/URI).
- Page 57 TERMINAL SETUP steps below. Select “ Hold Music” and go to 20. Select “ Ring Tone” and go to 19. Directory file cannot be downloaded. Select between Music Ring 1-3. Select one of the following operations. Highlight an item by using , and press or Soft key (OK).
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Page 58: To Backup Or Restore The Setting Data Of Terminal
TERMINAL SETUP CHECK POINTS ACTIONS TO BACKUP THE SETTING Check whether the Turn on the power. DATA OF TERMINAL power to FTP/TFTP/HTTPS Press key to display the Menu server and network Screen. equipment is ON or not. Select “Setting”. Check whether the LAN Reconnect the cable cable is connected securely. - Page 59 TERMINAL SETUP Please refer to INPUT CHARACTERS Press , and press for how to enter the character. or Soft key (OK). The display goes back to the [Backup/Restore] screen. Enter a User ID with digit keys, and According to the selection in press or Soft key (OK).
- Page 60 TERMINAL SETUP Select “ Folder”. Select one of the following operations. Highlight an item by using , and press or Soft key (OK). Press Enter the IP address of FTP/TFTP/HTTPS server with digit keys. for separator of IP address. Enter the folder name where the upload file is stored.
- Page 61 TERMINAL SETUP The IP address input screen can be Up to 20 characters can be entered as switched to URI input screen by the Soft a file name. key (IP/URI). When you send to the server the date from a terminal,it is possible to select the file format with encryption.
- Page 62 TERMINAL SETUP When the backup process ends in Select “ Data Backup/Restore”. failure, “Upload Failed!” is displayed Select one of the following operations. on the LCD. Check to see the following Highlight an item by using , and points and retry backup. press or Soft key (OK).
- Page 63 TERMINAL SETUP Select one of the following operations. When “ TFTP” is selected here, go to 15 Highlight an item by using , and When “ HTTPS” is selected here, go press or Soft key (OK). to 7 ...
- Page 64 TERMINAL SETUP Enter the folder name where the backup file is stored. Please refer to INPUT CHARACTERS for how to enter the character. After entering an IP address, press or Soft key (OK). The display goes back to the [Backup/Restore] screen.
- Page 65 TERMINAL SETUP The IP address input screen can be Up to 20 characters can be entered as switched to URI input screen by the Soft a file name. key (IP/URI). When you send to a terminal the date from the server, it is possible to select the file format with encryption.
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Page 66: To Use Headset
TERMINAL SETUP If the retry of downloading fails many times, the terminal may be in failure. For details, please contact the system administrator. Other than above conditions, if Press Soft key (Exit). "Download Failed!" or "Upload Failed!" is displayed, please contact the system The display goes back to the administrator. - Page 67 TERMINAL SETUP TO ANSWER A CALL USING HEADSET While placing the handset on the terminal, answer a call using the headset. While hearing a ringing tone, press Headset/Handset feature key Headset/Handset. feature key lamp lights red. → Start conversation with calling party.
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Page 68: Feature Operation
FEATURE OPERATION As initial setting, enter the extension number as password. FEATURE From 4 to 10 characters can be OPERATION entered for a password. The entered password is displayed in "*". This chapter describes how to login/logout, how to input characters and how to make a call/hold, ... -
Page 69: Making A Call
FEATURE OPERATION After Logout feature key is pressed, the ANSWERING A CALL terminal is logged out within 10 This section explains how to answer a call with seconds. Answer key. TO ANSWER AN EXTERNAL MAKING A CALL CALL This section explains Preset Dialing. Before While hearing a ringing tone, making a call, the terminal user can verify the Call Indicator Lamp lights red. -
Page 70: Holding A Call (Using Call Hold)
FEATURE OPERATION call. Lift the handset to answer the call. TO RETRIEVE THE HELD CALL 11:00 AM SUN 1 JUN 2014 Following explains how to retrieve the held call. While holding a call, Line key that is placed on hold flashes green. -
Page 71: Holding A Call (Using Exclusive Call Hold)
FEATURE OPERATION Line key on the other terminals lights red. HOLDING A CALL (USING → EXCLUSIVE CALL HOLD) This feature allows a terminal user to place a call HOLD on Hold and to exclude all other station users 11:00 AM SUN 1 JUN 2014 from retrieving the held call. - Page 72 FEATURE OPERATION INITIATE TRANSFER (BY EX. 200) Call in progress. Line key lamp lights green. → 11:00 AM SUN 1 JUN 2014 R-TONE Press Transfer key. You will receive a special dial tone. Lift the handset to start a Calling party is placed on hold. conversation with the extension (200).
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Page 73: Last Number Redial
FEATURE OPERATION When the destination party does not Dial the destination extension answer within the predetermined time, a number. recall is made to the terminal that You will receive a dial tone. initiates call transfer. When recall is The dialed extension number is displayed received, the destination number is with flash. -
Page 74: One-Touch Speed Calling Keys
FEATURE OPERATION Feature key lamp goes off. → When party has answered, lift the Speaker key lamp goes off. → handset. Speaker key lamp goes off. → 11:00 AM SUN 1 JUN 2014 0:00:05 26-255XX HIST. >>>> 11:00 AM SUN 1 JUN 2014 Mute If you dial a wrong number, you will need to start again from the beginning. -
Page 75: Station Speed Dialing
FEATURE OPERATION TO MAKE A CALL SPEED Following explains how to make a call with 11:00 AM SUN 1 JUN 2014 One-touch Speed Calling key. Recall PICK >>>> Press One-touch Speed Calling key. Speaker key lamp lights red. → Dial desired abbreviated code. The desired number is automatically Example: “09”... -
Page 76: Originating A Voice Call
FEATURE OPERATION Dial abbreviated code. Example: “09” is entered. 11:00 AM SUN 1 JUN 2014 Recall PICK >>>> 11:00 AM SUN 1 JUN 2014 Dial extension number. Recall PICK >>>> You will receive a ring back tone. The phone number is automatically dialed. -
Page 77: Voice Mail
FEATURE OPERATION This feature is set by Soft key or feature CONF key. The feature key is set by system 11:00 AM SUN 1 JUN 2014 data setting at initial installation. For details, please contact the system Mute administrator. While extension A (200) and VOICE MAIL extension B (201) are engaged in a Two-party connection. -
Page 78: Receiving A Voice From Speaker
FEATURE OPERATION Press Speaker key. Press Feature key. Speaker key lamp lights red. → Feature key lamp lights red. → Replace the handset. Press Answer key. You can hear the voice of calling party Feature key lamp goes off. → from the speaker. -
Page 79: Call Pickup - Group
FEATURE OPERATION When you make a call handsfree, Dial desired number. please note the following items. Avoid using in a place where there is a lot of echo or noise. The Microphone is located at the 11:00 AM SUN 1 JUN 2014 front of the terminal. -
Page 80: Call Pickup - Direct
FEATURE OPERATION Press Soft key (PICK) or Call Pickup PICK UP - Group feature key. 11:00 AM SUN 1 JUN 2014 Mute PICK UP 11:00 AM SUN 1 JUN 2014 Start conversation with calling Mute party. Start conversation with calling MULTILINE APPEARANCE party. -
Page 81: Dnd (Do Not Disturb)
FEATURE OPERATION Line key lamp goes off. → When you press a feature key with a call in progress, the call will be TO CANCEL disconnected. Press Speaker key. Call Indicator Lamp goes off. DND (DO NOT DISTURB) Speaker key lamp lights red. → Line key lamp lights green. -
Page 82: Trunk Queuing - Outgoing
FEATURE OPERATION Up to three Save and Repeat feature TRUNK QUEUING - keys can be assigned per terminal. OUTGOING This feature allows a terminal user, upon encountering a busy signal on a trunk, to set a TO SET SAVE AND REPEAT call and enter a first-in, first-out queue. -
Page 83: Call Back
FEATURE OPERATION Line key lamp lights red. → Press Speaker key. Speaker key lamp goes off. → Wait until the outgoing line is available. 11:00 AM SUN 1 JUN 2014 Recall PICK >>>> 26-255XX 11:00 AM SUN 1 JUN 2014 Press Trunk Queuing –... - Page 84 FEATURE OPERATION The called party extension is busy CALL BACK or no answer. 11:00 AM SUN 1 JUN 2014 You will receive a busy tone. Recall VOICE >>>> Line key lamp lights green. → TO CANCEL BUSY 11:00 AM SUN 1 JUN 2014 This feature is available only for the >>>>...
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Page 85: Timed Queuing (Outside Line Only)
FEATURE OPERATION TIMED QUEUING Start conversation with called party. (OUTSIDE LINE ONLY) Busy tone is sent to the calling party when the call is made to the extension When a user originates an outgoing trunk call that is in Timed Queue mode. and the called party is busy or does not answer, the caller can set the Timed Queuing. -
Page 86: Station Hunting
FEATURE OPERATION routed to another terminal within the The original call rings back. hunting group. Call Indicator Lamp flashes red. Line key lamp flashes green. → 11:00 AM SUN 1 JUN 2014 Recall VOICE >>>> RECALL 26-255XX 11:00 AM SUN 1 JUN 2014 HIST. -
Page 87: Call Waiting
FEATURE OPERATION It is possible to select the last digit of Answer key lamp flashes red. → the extension number from 0-9 You will receive a Call Waiting tone (three arbitrarily. tone bursts). CALL WAITING CALL WAITING 11:00 AM SUN 1 JUN 2014 Mute This feature allows a terminal to camp itself on to a busy terminal. -
Page 88: Call Forwarding - Busy Line
FEATURE OPERATION [CF-Busy/No Answer] Terminal “a” dials 201. (The called Forward to : party is a call in progress.) 11:00 AM SUN 1 JUN 2014 You will receive a busy tone. Recall PICK >>>> BUSY Dial the desired target terminal 11:00 AM SUN 1 JUN 2014 number. -
Page 89: Call Forwarding - No Answer
FEATURE OPERATION Press Soft key (FDN) or Call Forwarding - Busy Line feature key. MARY SMITH [200] 11:00 AM SUN 1 JUN 2014 [CF-Busy/No Answer] >>>> Forward to : 11:00 AM SUN 1 JUN 2014 Recall PICK >>>> Press Soft key (FDN) or Call Forwarding - No Answer feature key. -
Page 90: Call Forwarding - All Calls
FEATURE OPERATION TO SET CALL FORWARDING Press the Soft key (>>>>) repeatedly until display shows “FDN” when - ALL CALLS Soft key is used. This feature is set by Soft key or feature key. The feature key is set by system data setting at initial installation. -
Page 91: Call Forwarding - Destination
FEATURE OPERATION TO CANCEL TO SET CALL FORWARDING - DESTINATION While being set the Call Forwarding - All Calls, Dial Call Forwarding - Destination Press the Soft key (>>>>) repeatedly feature access code or press Call until display shows “FDA” when Forwarding - Destination feature Soft key is used. -
Page 92: Voice First/Tone First
FEATURE OPERATION feature key. The feature key is set by system data setting at initial installation. For details, LCD shows current mode. please contact the system You will receive a feature dial tone. administrator. VOICE TO DISPLAY CALLING 11:00 AM SUN 1 JUN 2014 Recall PICK >>>>... -
Page 93: Answer A Voice Call Handsfree
FEATURE OPERATION Dial VOICE CALL The called party's extension will ring. 11:00 AM SUN 1 JUN 2014 R-TONE 11:00 AM SUN 1 JUN 2014 Press Mic Key. R-TONE Mic key lamp lights red. → Respond to call handsfree. WHEN A CALLED TERMINAL HAS BEEN SET TO TONE FIRST 11:00 AM SUN 1 JUN 2014... -
Page 94: Manual Intercom
FEATURE OPERATION TO ANSWER 11:00 AM SUN 1 JUN 2014 While hearing ringing tone, HIST. >>>> Automatic Intercom feature key lamp flashes green. → Each press of Manual Intercom Voice Call alert tone is heard. feature key sends tone bursts. TO ANSWER 11:00 AM SUN 1 JUN 2014 While hearing ringing tone,... -
Page 95: Internal Zone Paging With Meet-Me Page
FEATURE OPERATION TO INITIATE INTERNAL ZONE PAGING WITH MEET-ME PAGE Press Speaker key. You will receive a dial tone. This feature allows terminal users to page over Speaker key lamp lights red. → the built-in speakers of the terminals within the assigned zone or all zones. -
Page 96: Boss/Secretary Calling
FEATURE OPERATION BOSS/SECRETARY CALLING 11:00 AM SUN 1 JUN 2014 Mute A secretary with a terminal can use an appearance of the boss' extension to screen calls for that extension, and announce and/or Boss lifts the handset or presses transfer calls to that extension. Additionally, the flashing line to answer the call. -
Page 97: Privacy Release
FEATURE OPERATION Dial the desired reminder time in CONF military format. 11:00 AM SUN 1 JUN 2014 You will receive service set tone. Mute 0900 11:00 AM SUN 1 JUN 2014 RETURN MESSAGE SCHEDULE Press Speaker key. This feature allows terminal user to register a return schedule when leaving the office and have Speaker key lamp goes off. -
Page 98: Whisper Page
FEATURE OPERATION Press and dial desired time. TO SET Whisper Page has two kinds of operations. IN:BACK PATTERN 1 11:00 AM SUN 1 JUN 2014 Press Speaker key. Recall PICK >>>> You will receive a dial tone. Speaker key lamp lights red. → ... -
Page 99: System Clock Setup By Station Dialing
FEATURE OPERATION PATTERN 2 Press Answer key. Answer key lamp goes off. → Press Speaker key. Return to original call. You will receive a dial tone. Speaker key lamp lights red. → Dial Whisper Page access code or press Whisper Page feature key. 11:00 AM SUN 1 JUN 2014 CONF Recall... -
Page 100: Day/Night Mode Change By Station Dialing
FEATURE OPERATION DAY/NIGHT MODE MODE-A CHANGE BY STATION 11:00 AM SUN 1 JUN 2014 DIALING This feature allows selected terminals to activate Press for MODE-B mode. a change from day mode to night mode by dialing a special code. The feature access code/feature key is MODE-B set by system data setting at initial... - Page 101 FEATURE OPERATION on the LCD. If incorrect password is entered three times consecutively, the terminal locks up, and any key operation will be disabled for 10 minutes. And the number of failed passwords entry and terminal lock up time are set by system data setting at initial installation.
- Page 102 FEATURE OPERATION Dial the emergency number. EMERGENCY CALL Example: Dial “911”. It is required to cancel the Security Mode before making a call. But the emergency call is allowed without canceling the Security Mode. Maximum 3 emergency numbers can be registered by system data setting at initial installation.
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Page 103: Call History
FEATURE OPERATION [Outgoing Calls] After making a call to emergency 1 JUN 11:00 JAMES SMITH number, security lock is released, since there is a case the terminal receives a call back from the emergency number. <<<< Redial ↑Prev ↓Next The security lock will be set after 60 minutes from releasing Security Mode. - Page 104 FEATURE OPERATION TO DELETE OUTGOING CALL HISTORY Press Soft key (OG). Following explains how to delete one outgoing The history of the last outgoing call is call history data. displayed. Refer to TO VIEW CALL HISTORY [Outgoing Calls] and display the outgoing call history 1 JUN 11:00 JAMES SMITH of the number you want to delete.
- Page 105 FEATURE OPERATION TO VIEW INCOMING CALL HISTORY Referring to TO VIEW CALL HISTORY and display the outgoing There are following way to display incoming call call history of the number you want history. to register. DISPLAYING INCOMING CALL HISTORY BY PRESSING SOFT KEY (HIST.) [Outgoing Calls] 1 JUN 11:00 JAMES SMITH...
- Page 106 FEATURE OPERATION Press Soft key (CB) to make a Select “History”. handsfree call. Highlight an item by using , and press Make a call to the target party in the incoming call history. Speaker key lamp lights red. → TO DELETE INCOMING CALL HISTORY Following explains how to delete one incoming [Call History]...
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Page 107: Double Height Characters On Lcd
FEATURE OPERATION ADD INCOMING CALL HISTORY TO DOUBLE HEIGHT STATION SPEED DIALING CHARACTERS ON LCD Following explains how to register an incoming One of the four lines in the LCD can be displayed call history data to station speed dialing. in double height size. -
Page 108: To Set Reversing Contrast On Lcd
FEATURE OPERATION When the first line is displayed in double TO SET REVERSING height size; CONTRAST FROM NORMAL SCREEN Following explains how to reverse the LCD contrast. While displaying the normal screen, When the second line is displayed in double height size; Press Reverse Contrast feature key. - Page 109 FEATURE OPERATION Press Reverse Contrast feature key. The display is changed normal screen.
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Page 110: Dial By Name (Directory Search)
DIAL BY NAME (DIRECTORY SEARCH) Up to 4 characters can be entered for keyword searching. DIAL BY NAME Please refer to INPUT CHARACTERS (DIRECTORY for how to enter the character. SEARCH) [Directory Search] NAME : SMIT This feature is a common/personal directory service which is supported by UNIVERGE SV9300 communication server. -
Page 111: To Register Personal Directory
DIAL BY NAME (DIRECTORY SEARCH) (↓Next). Press Speaker key or to make a call. [Personal Directory] You will receive a dial tone. Speaker key lamp lights red. → Line key lamp lights green. → Back ENTRY ↑Prev ↓Next 81XXXXXXXXXX JAMES SMITH Register the information of the called party. - Page 112 DIAL BY NAME (DIRECTORY SEARCH) Press or Soft key (SET). [Personal Directory] NUMBER : SMIT CANCEL If it is not necessary to register the dial number just press or Soft key (SET) without entering the dial number. When returning to the previous screen, press or Soft key (CANCEL).
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Page 113: Appendix A Menu List
APPENDIX A MENU LIST APPENDIX A MENU LIST This chapter shows the Terminal Menu List. This manual does not describe menus that are displayed in grayout on the LCD. It is not possible to set the menus that are displayed in grayout. MENU Press key to display the Menu Screen. - Page 114 APPENDIX A MENU LIST USER SETTING Select this option to configure the user setting. MENU ITEM DESCRIPTION DEFAULT VALUE Incoming Call Select this option to set up for incoming calls. (Refer to INCOMING CALL.) Talk Select this option to set up for conversation. (Refer to TALK.) Display Select this option to set up for the LCD.
- Page 115 APPENDIX A MENU LIST MENU DESCRIPTION DEFAULT ITEM VALUE Key Touch Select this option to set the key touch tone generated when the digit keys Automatic Tone are pressed while the terminal is offhook. Hold Music Select a Music on Hold to be heard by the terminal user. Default Prefix Select this option to register a Prefix number.
- Page 116 APPENDIX A MENU LIST MENU ITEM DESCRIPTION DEFAULT VALUE Music Ring Select this option to download a file for ringer tone (Music Ring 1). Melody1.wav Music Ring Select this option to download a file for ringer tone (Music Ring 2). Melody2.wav Music Ring Select this option to download a file for ringer tone (Music Ring 3).
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Page 117: Appendix B Input Characters
APPENDIX B INPUT CHARACTERS APPENDIX B INPUT CHARACTERS HOW TO INPUT CHARACTERS SYSTEM/STATION SPEED DIALING FEATURE Press the dial key to display the character. The character will be changed by repeatedly pressing the dial. After displaying the desired character, press Example: When inputting with “MARY SMITH”, 6# 2# 777# 999# 0# 7777# 6# 444# 8# 44# M A R... -
Page 118: Table Of Input Characters
APPENDIX B INPUT CHARACTERS (1) Input Mode The input mode of “Password input screen” is as follows. : “Number” : “English Character (capital letter)” : “English Character (lowercase)” is shown on the first line of the LCD. The following shows the characters that can be input for each menu. - Page 119 APPENDIX B INPUT CHARACTERS INPUT DIAL ‘ & INPUT (1 - 10): Showing number of times pressing the key. SP: Showing blank space. CHARACTER CODE TABLE FOR MENU CONTENTS PASSWORD INPUT INPUT DIAL...
- Page 120 APPENDIX B INPUT CHARACTERS INPUT DIAL INPUT (1 - 10): Showing number of times pressing the key. SP: Showing blank space. When inputting password characters, “*” are displayed on the screen. INPUT THE USER ID, PASSWORD (FTP/HTTPS SERVER), FOLDER NAME, FILE NAME, ADDRESS (URI) INPUT DIAL...
- Page 121 APPENDIX B INPUT CHARACTERS INPUT DIAL & < > &...
- Page 122 APPENDIX B INPUT CHARACTERS INPUT (1 – 29): Showing number of times pressing the key. SP: Showing blank space. Input mode switches over by pressing the repeatedly. (“ English Character (capital letter)”→“ English Character (lowercase)”→“ number”→“ English Character (capital letter)”). When inputting password characters, “*”...
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Page 123: Appendix C Usb Port
APPENDIX C USB PORT APPENDIX C USB PORT One USB Port is mounted on this terminal. With this port, it is possible to charge the USB Devices. There may be a case that the USB Device does not work even if it meets the specifications described in this manual. -
Page 124: Display When A Usb Device Is Connected
APPENDIX C USB PORT Be sure the orientation of the plug, and push the USB Device until it stops. The USB Device is now connected. Before connecting USB Devices, connect the terminal to the system. Confirm that the connected USB Device is correctly recognized. Procedure to verify it depends on the type of the USB Device. -
Page 125: To Take The Usb Port Cover Off
APPENDIX C USB PORT When an over current of USB Device is detected, will appear alternately at intervals of one second. If an over current is detected, power supply to the USB Port is stopped. To restart power supply, remove the USB Device and resetting the terminal according to the following procedure. -
Page 126: To Remove Usb Device
APPENDIX C USB PORT If the USB Port Cover is pulled upward, the connection part may be cut off. Now the USB Port Cover is took off. Do not lose the removed USB Port Cover. TO REMOVE USB DEVICE Following explains how to remove a connected USB Device safely. Press key to display the Menu Screen. - Page 127 APPENDIX C USB PORT Select “ Peripherals”. Select one of the following operations. Highlight an item by using , and press or Soft key (OK). Press Select “ USB Memory”. Select one of the following operations. Press or Soft key (OK).
- Page 128 APPENDIX C USB PORT If removing a USB Device failed, the following message will appear. In that case, press or Soft key (OK) and try it again.
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Page 129: Appendix D Pairing With Smart Device
® Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and licensed to NEC Corporation. (1) BCA Option UNIT BCA option unit provides two operation modes as follows. - Page 130 APPENDIX D PAIRING WITH SMART DEVICE Feature Keys KEY/LAMP FUNCTION Connect Key Pairing the BCA and smart device. And control the BCA. (Red/Green) Path Key Switch over the Wired Telephone Mode or Mobile Phone Mode. And (Orange/Green) changing the smart device type. The feature key is set by system data setting at initial installation.
- Page 131 APPENDIX D PAIRING WITH SMART DEVICE USING BLUETOOTH FUNCTION In order to use the BCA feature, please make sure your smart device is designed to operate on HFP (Hands-Free Profile), A2DP (Advanced Audio Distribution Profile) and AVRCP (Audio/Video Remote Control Profile). Also, to make a Bluetooth connection using the terminal with BCA, the terminal must be connected with the communication server.
- Page 132 APPENDIX D PAIRING WITH SMART DEVICE After starting-up the terminal, Bluetooth function is activated automatically. After the Bluetooth function is started, the smart device that has been connected last is connected through Bluetooth to the terminal. DISABLE BLUETOOTH FUNCTION During the Connect key lamp lights red, long-press the Connect key more than 3 seconds.
- Page 133 APPENDIX D PAIRING WITH SMART DEVICE SWITCH THE MODE OF TERMINAL When the terminal is connected with smart device though Bluetooth, the terminal mode can be switched by pressing the Path key. (Wired Telephone Mode/ Mobile Phone Mode) The status of the terminal mode switched by the Path key lamp is as follows. MODE LAMP COLOR LAMP INDICATION...
- Page 134 APPENDIX D PAIRING WITH SMART DEVICE For the detail of the smart device vender and model that has been verified the proper operation, please contact the system administrator. iPhone and iPad are registered trademarks of Apple Inc. TO ANSWER A CALL USING BCA OPTION The terminal can receive an incoming call from both communication server and smart device.
- Page 135 APPENDIX D PAIRING WITH SMART DEVICE The terminal is not possible to make a call to mobile phone network through the smart device. TO AMSWER A CALL TO THE SMART DEVICE BY USING TERMINAL HANDSET An incoming call is terminated to the smart device. Confirm both Connect key and Path key are lighting green.
- Page 136 APPENDIX D PAIRING WITH SMART DEVICE If the sound is small or distorted, please adjust the volume on smart device. After stopping the music play from terminal speaker, the music keeps playing on smart device. If you want to stop the music, please stop it on smart device.
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Page 137: Appendix E To Set Bca Option Unit
APPENDIX E TO SET BCA OPTION UNIT APPENDIX E TO SET BCA OPTION UNIT This section explains how to set BCA option unit. (Bluetooth Connection Adapter) TO ENABLE/DISABLE AUTO CONNECTION Auto Connection is the function to connect the terminal with smart device through Bluetooth using BCA option unit. - Page 138 APPENDIX E TO SET BCA OPTION UNIT Select " BCA Option". Select one of the following operations. Highlight an item by using , and press or Soft key (OK). Press Select " BCA Connection Settings". Select one of the following operations. ...
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Page 139: To Set Connection Cycle
APPENDIX E TO SET BCA OPTION UNIT TO SET CONNECTION CYCLE Connection Cycle is the interval of time to initiate the connection to the smart device through Bluetooth. Refer to TO ENABLE/DISABLE AUTO CONNECTION and display BCA option. Select " BCA Connection Settings". -
Page 140: To Set Smart Device Type
APPENDIX E TO SET BCA OPTION UNIT Refer to TO ENABLE/DISABLE AUTO CONNECTION and display BCA option. Select " Interrupt Ringing". Select one of the following operations. Highlight an item by using , and press or Soft key (OK). ... -
Page 141: To Set Auto Path Switch
APPENDIX E TO SET BCA OPTION UNIT For the detail of the smart device vender and model that has been verified the proper operation, please contact the system administrator. iPhone and iPad are registered trademarks of Apple Inc. TO SET AUTO PATH SWITCH Refer to TO ENABLE/DISABLE AUTO CONNECTION and display BCA option.