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BEFORE REQUESTING SERVICE
If it appears that the CD-i player is faulty, first consult this
check-list. It may be that something simple has been
overlooked.
Under no circumstances attempt to repair the player yourself;
this will invalidate the warranty.
No power.• Check that the ON/OFF button (9)
on the front of the player is set to on.
• Check that both plugs on the power
cord are properly connected.
• Check that there is power at the AC
outlet by plugging in another appliance.
No picture.• Check that the TV is switched on.
• Refer to the instructions of the TV
set for selection of the correct input
and channel.
• Select the same channel or input on
the TV as that of the player channel
selector switch (6) on rear of player.
• Check the video connection.
Distorted picture.• Check the disc for fingerprints and
clean with a soft cloth, wiping from
center to edge.
The tray cannot be opened
(no open icon.• Switch the player off, then switch
on start-up screen)
on again while holding the
PLAY button pressed.
Disc can't be played
.• Ensure the disc label is upwards.
• Clean the disc.
• Check to see if the disc is defective
by trying another disc.
No sound.• Check audio connections.
• If using a HiFi amplifier, try another
sound source.
Distorted sound
from HiFi amplifier.• Check to make sure that audio
connections are not made to amplifier
Phono input.
No return to start-up
screen when disc is
removed.• Reset by switching the player off,
then on again.
• Check to see if the CD-i program
requires another disc to be loaded.
The player can't be
remote controlled.• Aim the remote control directly at
the sensor on the front of the player
(14).
• Avoid all obstacles which may inter¬
fere with the signal path.
• Inspect or replace the batteries.
• Check that no pointing device is
connected to input 2.
The player can't be
controlled.• Check the CD-i controller
(While using a wired
connection.
CD-i controller)
• Switch the player off, then switch on
again.
Copy to other CDI615 players failed
(error message or
displayed number of ...• Make sure all players are connected
players does not
correctly (see chapter groupworking
correspond with
installation, page 19).
linked number
• Check that all players display the
of players)
start-up screen.
• Check to make sure that all players
are switched on.
• Make sure there is no other 'master'
player.
Copy to floppy failed ...• Check that the floppy is formatted
(PC type format)
• Check that the floppy is not write
protected.
• Check that there is enough disc
space available for the file.
• Make sure that the same file is not
already on floppy with write
protection on.
Copy to memory failed
.• Check that there is enough memory
space available for the file.
• Make sure that the size of the file is
smaller than 32Kbytes.
View failed after selecting next page
.• Check that the file is smaller than
32Kbytes.
Delete of floppy file failed
.• Check that the floppy is still in the
disc drive.
• Check that the floppy is not write
protected.
• Make sure that the file is not write
protected.
Format floppy failed
.• Check that the floppy is not write
protected.
• Make sure that the floppy type is
equal to the type selected in the
format menu.
21
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