Observable Problems - Lenovo ThinkSystem SR860 V2 Maintenance Manual

Could not log in using LDAP account with SSL enabled
Complete the following procedure to solve the problem:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Network connection is lost or with degraded performance
Complete the following procedure to solve the problem:
1. Network connection may be lost or with degraded performance with exposure to conducted and/or
radiated frequency. Take appropriate actions in this case.
Network settings can not be changed
Complete the following procedure to solve the problem:
1. Go to Setup Utility ➙ BMC Settings ➙ Network Settings, and check if the system is configured as
following:
• In Network Interface Port, Dedicated is set.
• In Fail-over Rule, Failover to Shared NIC is set.
• In Failed over to Shared NIC ➙ Network Settings, Independence is set.
2. If the system is indeed configured so, go to Setup Utility ➙ BMC Settings ➙ Network Settings ➙
Network Interface Port, and select Shared NIC.
3. Change network settings as you plan, and save the settings.
4. Go to Setup Utility ➙ BMC Settings ➙ Network Settings ➙ Network Interface Port, and select
Dedicated.

Observable problems

Use this information to solve observable problems.
• "Server hangs during the UEFI boot process" on page 306
• "The server immediately displays the POST Event Viewer when it is turned on" on page 307
• "Server is unresponsive (POST is complete and operating system is running)" on page 307
• "Server is unresponsive (POST failed and cannot start System Setup)" on page 307
• "Voltage planar fault is displayed in the event log" on page 308
• "Unusual smell" on page 308
• "Server seems to be running hot" on page 308
• "Cannot enter legacy mode after installing a new adapter" on page 309
• "Cracked parts or cracked chassis" on page 309
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure
that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress
To recover a system that hangs during the boot process with Legacy Option ROM settings, see the following
Tech Tip:
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