Troubleshooting; Warranty Card - Honeywell HWL-02E Pro User Manual

TROUBLESHOOTING

If the floor lamp doesn't work, please check the following situations:
1. Check if the power is on.
2. If the power is on, please rotate the knob to turn on the lamp.
3. If the lamp still doesn't work, please contact our customer service support team for help.
Email: support@honeywellsmartlighting.com

WARRANTY CARD

Return and Exchange Notes
Huo Ming Technology Guangdong Co., Ltd. warranties this product to be free from defects in
materials and workmanship for a period of 2 years and valid only in the United States,
Canada, United Kingdom, Germany, France, Spain, and Italy.
This warranty only covers products that are properly installed, properly maintained and
appropriately operated in accordance with the instructions provided. This limited warranty
does not cover any failures or operating difficulties due to normal wear and tear, accident,
abuse, misuse, alteration, misapplication, improper installation or improper maintenance.
Kind reminder: If you need to contact us for help about any product issues, please make sure
to attach your product order information and photos (if necessary) to get a quick solution.
IMPORTANT: If you experience product-related problems, please first contact our customer
support center. We can help solve your problems before deciding to return the product. Do
not attempt to disassemble the product or change any of the original parts or accessories.
Doing so may void your warranty and cause damage to the product or personal injury.
The Warranty Does Not Cover:
1. Damage resulting from abusive, unreasonable use or supplemental damage.
2. Defects that are the result of normal wear and tear will not be considered
manufacturing defects under this warranty.
3. Damage resulting from any unauthorised attempts to repair or from any use not in
accordance with the instruction manual.
4. Damage resulting from not following the instructions mentioned in Safety and
Maintenance Guide.
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