Related Manuals for Dell Alienware AW720H
Summary of Contents for Dell Alienware AW720H
- Page 1 Alienware Wireless Gaming Headset AW720H User’s Guide Regulatory Model: AW720H/ UD2202u...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Alienware Command Center (AWCC) ......16 Installing AWCC ................16 Installing AWCC through Windows Update ......17 Installing AWCC from the Dell Support website ...... 17 Activate Dolby Atmos for Headphone ......17 Updating the firmware ..........18 Updating the headset firmware manually ........18... - Page 4 Updating USB wireless dongle firmware manually ....18 Using the headset ............19 Adjusting the headset ..............19 Using features on the headset ........20 Volume Controls ................. 20 Game/Chat Balance Control ............. 20 Muting/unmuting the microphone ..........21 Replacing the ear pads ............... 22 Regulatory label position ............
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Page 5: What's In The Box
What‘s in the box Alienware Wireless Gaming Headset AW720H USB-A to USB-C charging cable USB wireless dongle Documents 3.5 mm inline audio cable USB-A to USB-C adaptor NOTE: Charge the headset to activate it before turn it on for the first time. NOTE: The documents shipped with your headset may vary depending on the region. -
Page 6: Features
Features Headset Volume control Power button and LED indicator Retractable Microphone USB –C Charging port Inline audio cable port Game/ Chat balance button Microphone mute button... - Page 7 Accessories Microphone mute slider Microphone...
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Page 8: Charging The Headset
Charging the headset To charge the headset, connect USB-C end of the USB-A to USB-C cable to the USB-C port on your headset. Connect the other end to the USB port on your computer. NOTE: For best results, ensure that the battery is fully charged when using it for the first time. -
Page 9: Battery Life
Battery life The headset battery can last up to 24 hours of gaming/audio playback and 55 hours when Alienhead logo LED turned off. The complete charging of battery may take less than 2.5 hours. When the headset is turned off and charging, the LED light and Alienhead logo indicates the battery status. -
Page 10: Turning On/Off Your Headset
Turning on/off your headset Hold the power button on the right ear cup for two seconds to turn on/off the headset. Auto power off When USB wireless dongle connection is lost (either the computer is turned off or the USB wireless dongle is removed from the USB port), the headset automatically turns off after 30 minutes. -
Page 11: Connecting The Headset To Your Device
Connecting the headset to your device System requirements One USB port for USB wireless dongle ▪ One USB port for charging (optional) ▪ Microsoft Windows 10 or Microsoft Windows 11 64-bit/Mobile/PS4/XboxOne ▪... -
Page 12: Connecting The Headset To Your Device Using The Usb Wireless Dongle
Connecting the headset to your device using the USB wireless dongle 1. Plug the USB wireless dongle into the USB-A to USB-C adaptor, and then connect the adaptor to the USB port on your computer. 2. The LED lights up blue when connected. -
Page 13: Connecting The Headset To Your Device Using The Inline Audio Cable
Connecting the headset to your device using the Inline audio cable 1. Connect one end of the 3.5 mm inline audio cable to the port on your headset, and connect the other end to the audio/headset port on your computer or mobile device. -
Page 14: Configuring The Headset On Your Computer
Configuring the headset on your computer To use your headset for gaming or to listen to music from your computer, it has to be selected as the default playback device and the default recording device in Windows Audio Settings. 1. On the taskbar, right-click the speaker icon and click Sounds. The Sounds dialog box appears. - Page 15 3. Click the Recording tab, set the Alienware AW720H Chat as the default device. 4. Click the Communications tab, select Do nothing. Click OK.
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Page 16: Alienware Command Center (Awcc)
Alienware gaming headset through FX available in AWCC. If your computer is not preinstalled with AWCC 5.0 or later, install AWCC through Windows Update or from the Dell Support website at https://www.dell.com/support. AWCC requires Windows 10 version 16299 or... -
Page 17: Installing Awcc Through Windows Update
Click Check for updates to check the Alienware driver update progress. If ▪ the driver update is not responding on your computer, install AWCC from the Dell support website. Installing AWCC from the Dell Support website 1. Download the latest version of the following applications at https://www.dell.com/support/drivers Alienware Command Center ▪... -
Page 18: Updating The Firmware
For best performance, update your headset and USB wireless dongle firmware to the latest version. Updating the headset firmware manually 1. Go to http://www.dell.com/support and search for AW720H. 2. From the Drivers & Downloads tab, download AW720H Headset FW update tool. -
Page 19: Using The Headset
Using the headset Adjusting the headset Adjust the headband and ear pads to find the optimal fit for your head. The elastic band can be shift up and down for the best fit. When using boom microphone, position it approximately two centimeters away from your mouth. -
Page 20: Using Features On The Headset
Using features on the headset Volume Controls Scroll volume control wheel for volume increment or decrement. Scroll up for volume up, scroll down for volume down. Game/Chat Balance Control The volume balance of game and chat is 50% each when using the headset for the first time. -
Page 21: Muting/Unmuting The Microphone
Muting/unmuting the microphone When the boom microphone is retracted back to the headset, the microphone will be muted and the mic mute button on the left ear cup will not respond. When the boom microphone is pulled out, user can mute and unmute the microphone by pressing mic mute button, and the mic mute LED lights up red when the microphone is muted. -
Page 22: Replacing The Ear Pads
Replacing the ear pads To remove the ear pad, hold the ear pad firmly, twist toward back of the headset and pull straight out. Note that left and right ear pads are different. Fit the arrow marks on the ear pad and the ear cup to place the ear pad back. -
Page 23: Regulatory Label Position
Regulatory label position There are three regulatory labels attached to the headset. One is on the right ear cup and two are on the left ear cup. Remove the cushion to find their positions. Left earcup Right earcup... -
Page 24: Troubleshooting
Troubleshooting Problems Possible solutions Headset has no sound Ensure that the headset is turned on, and properly connected through the wireless dongle or Inline audio cable. Ensure that you’re not using the headset with Inline audio connection while charging. ... - Page 25 Problems Possible solutions Check the record setting on the computer, and ensure that the default device is set to DEVICE NAME. Ensure that the headset is within range (10 m) of the wireless dongle. Ensure that the audio plug end is well inserted into the port on your headset and computer respectively (if connected through the Inline audio cable).
- Page 26 Problems Possible solutions Unbalanced Check the computer volume balance is set correctly. sound in the - Right-click the headset icon. headset - Select playback devices. - Right-click default playback devices, and select Properties. - Select Levels, and click Balance. Ensure that the L and R values are the same.
- Page 27 Problem Possible solution Microphone Ensure that the audio plug end is well inserted into mute is not the port on your headset and computer respectively. working when connected with Ensure that the microphone mute button on the inline audio inline audio cable is set to MUTE OFF.
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Page 28: Specifications
Specifications Specifications Value Headset weight 300 g Headset dimensions Length: 174.15 mm (6.86 inches) Width: 101.04 mm (3.98 inches) Height: 209.73 mm (8.26 inches) Microphones Noise Reduction microphone Speaker 40 mm Dynamic PureSound speaker (Hi-Fi) Speaker maximum input power 50 mW Speaker frequency range 20Hz –... -
Page 29: Warranty Information
If purchased together with a Dell computer, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at https://www.dell.com/terms. This document contains a binding arbitration clause. -
Page 30: Safety Information
Safety information Keep the volume at optimal levels while in use. Do not listen at high volume levels for a long period. Prolonged exposure to a high volume may cause a high sound pressure and may cause a risk of hearing damage. - Page 31 Federal Communication Commission Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 32 1) l’appareil ne doit pas produire de brouillage; 2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement. Radiation Exposure Statement: This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209.