Table of Contents
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Table of Contents
Related Manuals for Dell Alienware AW520H
Summary of Contents for Dell Alienware AW520H
- Page 1 Alienware Wired Gaming Headset AW520H User’s Guide Regulatory Model: AW520H...
- Page 2 Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2023 – 03...
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Page 3: Table Of Contents
Alienware Command Center (AWCC) ......11 Installing AWCC ................. Installing AWCC through Windows Update ......Installing AWCC from the Dell Support website ..... Activate Dolby Atmos for Headphone ......12 Updating the firmware ..........13 Using the headset ............14... - Page 4 Using features on the headset ........15 .............. 15 Volume Controls ........16 Muting/unmuting the microphone Replacing the ear pads ............... Regulatory logo position ............Troubleshooting ............. 19 Specifications ..............21 Warranty information ............ 22 Safety information ............23...
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Page 5: What's In The Box
What‘s in the box A W 5 2 0 H Dell.com/support/alienware/AW520H Alienware Wired Gaming Headset AW520H 3.5 mm audio adapter Documents NOTE: The documents shipped with your headset may vary depending on the region. -
Page 6: Features
Features Headset Volume control Microphone mute button USB-A connector LED indicator Retractable microphone and microphone mute indicator... -
Page 7: Accessories
Accessories 3.5 mm audio adapter... -
Page 8: Connecting The Headset To Your Device
Connecting the headset to your device System requirements PlayStation®/Xbox/Switch/Mobile devices with 3.5 mm audio port ▪ Microsoft Windows 10 or Microsoft Windows 11 64-bit ▪ ▪ One USB port for headset Connecting the headset to your device with the USB-A connector 1. -
Page 9: Connecting The Headset To Your Device Using The 3.5 Mm Audio Adapter
Connecting the headset to your device using the 3.5 mm audio adapter 1. Connect one end of the 3.5 mm audio adapter to the USB-A connector of the headset. 2. Connect the other end of the 3.5 mm audio adapter to the audio port on on the device. -
Page 10: Configuring The Headset On Your Computer
Configuring the headset on your computer To use your headset for gaming or to listen to music from your computer, it has to be selected as the default playback device and the default recording device in Windows Audio Settings. 1. On the taskbar, right-click the speaker icon and click Sounds. The Sounds dialog box appears. - Page 11 3. Click on the Recording tab, set Alienware AW520H as the default device. Adjust headset microphone volume and PC sound volume accordingly. 4. Click on the Communications tab, select Do nothing. Click OK.
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Page 12: Alienware Command Center (Awcc)
Alienware gaming headset through FX available in AWCC. If your computer is not preinstalled with AWCC 5.0 or later, install AWCC through Windows Update or from the Dell Support website at https://www.dell.com/support. AWCC requires Windows 10 version 16299 or... -
Page 13: Installing Awcc
Click Check for updates to check the Alienware driver update progress. If ▪ the driver update is not responding on your computer, install AWCC from the Dell support website. Installing AWCC from the Dell Support website 1. Download the latest version of the following applications at https://www.dell.com/support/drivers Alienware Command Center ▪... -
Page 14: Updating The Firmware
Updating the firmware For best performance, update your headset firmware to the latest version. Updating the headset firmware manually 1. Go to https://www.dell.com/support and search for AW520H. 2. From the Drivers & Downloads tab, download AW520H Headset FW update tool. -
Page 15: Using The Headset
Using the headset Adjusting the headset Shift the headband and ear pads to find the optimal fit for your head. Shift the elastic band up and down for the best fit. When using the microphone, position it approximately two centimeters away from your mouth. -
Page 16: Using Features On The Headset
Using features on the headset Adjusting the volume Scroll the volume control wheel to increase or decrease the volume. Scroll up for volume up, scroll down for volume down. -
Page 17: Muting/Unmuting The Microphone
Muting/unmuting the microphone When the microphone is pulled out, the user can mute and unmute the microphone by pressing the microphone-mute button. The microphone-mute LED lights up in red when the microphone is muted. -
Page 18: Replacing The Ear Pads
Replacing the ear pads To remove the ear pad: 1. Hold the ear pad firmly and twist towards the back of the headset. 2. Gently pull the ear pad out. Note that left and right ear pads are di erent. Step 2 Step 1 Step 1... -
Page 19: Regulatory Logo Position
Regulatory information Regulatory information is located beneath ear pad on the right ear cup. Remove the right ear pad to see this information. -
Page 20: Troubleshooting
Troubleshooting Problems Possible solutions Ensure that the audio player is playing music, and that Headset has no sound the computer volume and media player volume are not muted. Check playback device menu on the computer, and ensure that the default device is set to AW520H. Check playback setting on the computer, and ensure that the default device is set to AW520H. - Page 21 Problems Possible solutions Abnormal sound Ensure that the USB plug is fully inserted into the USB is coming out of port of the computer or other device (if connected the headset through the USB cable). Ensure that the 3.5 mm audio adapter plug is fully inserted into the audio port of the computer or other devices (if connected through the 3.5 mm audio adapter).
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Page 22: Specifications
Specifications Specifications Value Headset weight(without cable) 297 g Headset dimensions Length: 184.81 mm (7.28 inches) Width: 110.55 mm (4.35 inches) Height: 214.81 mm (8.46 inches) Unidirectional with AI noise reduction Microphones Speaker 40 mm Dynamic PureSound speaker (Hi-Fi) Speaker maximum input power 30 mW Speaker frequency range 20Hz –... -
Page 23: Warranty Information
If purchased together with a Dell computer, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at https://www.dell.com/terms. This document contains a binding arbitration clause. -
Page 24: Safety Information
Safety information Keep the volume at optimal levels while in use. Do not listen at high volume levels for a long period. Prolonged exposure to a high volume may cause a high sound pressure and may cause a risk of hearing damage.