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Hardware Installation Guide 24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports and Optional Remote/ Cloud Management GS724TPv3 GS724TPPv3 NETGEAR, Inc. February 2023 350 E. Plumeria Drive 202-12629-01 San Jose, CA 95134, USA...
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See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
The maximum PoE+ (IEEE 802.3at) power that the switch can provide across all active PoE+ ports depends on the model: 190W for model GS724TPv3 and 380W for model GS724TPPv3. This hardware installation guide complements the installation guide that came with your switch.
• 2 dedicated SFP ports for 1000BASE-SX, 1000BASE-LX, and 1000BASE-T connectivity. • PoE+ support: 24 PoE+ (802.3at) ports Total PoE+ power budget of 190W (model GS724TPv3 or 380W (model GS724TPPv3) • MAC table size of 16K. • Variable speed fan that can lower the noise level during low operating temperatures.
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• Half-duplex backpressure control. • Per-port status LEDs and system status LEDs. • NETGEAR green power-saving features: Energy efficiency mode that fully conforms to the IEEE802.3az standard Per-port automatic change to a lower power mode when the port link is down...
• NETGEAR Insight Cloud Portal and Insight app: If you set the management mode of the switch to NETGEAR Insight Mobile App and Insight Cloud Portal, you can use the following applications to manage the switch remotely: Insight Cloud Portal: As an Insight Premium or Insight Pro user, you can use the Insight Cloud Portal to set up the switch in the network;...
(which is the same as the device UI). Note the following about changing the management mode: Changing to NETGEAR Insight Mobile App and Insight Cloud Portal mode. The first time that you change to this mode, the switch is set to factory default settings so that you can manage the switch using the Insight Cloud Portal or Insight app.
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Before connecting the product to outdoor cables or devices, see https://kb.netgear.com/000057103 for additional safety and warranty information. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
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• Depending on your product, use only a supplied power adapter or approved power cable: If your product uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
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24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position system cables, power adapter cables, or power cables carefully. Route cables so that they cannot be stepped on or tripped over.
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware description • Switch hardware interfaces...
The following figures show the front panels. (The front panels do not state the v3 model designation.) Figure 1. Front panel model GS724TPv3 Figure 2. Front panel model GS724TPPv3 Both models GS724TPv3 and GS724TPPv3 provide twenty-four 10/100/1000BASE-T RJ-45 PoE+ ports and two SFP ports. Hardware Overview Hardware Installation Guide...
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24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports Table 1. Front panel Number Description Power LED For more information, see LEDs on page 16. Fan LED PoE Max LED LED Mode LEDs Reset button. For more information, see Single-function Reset button on page 18. LED Mode button.
24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports LEDs This section describes the LEDs on the front panel of the switch. Table 2. Front panel LEDs Description Power LED Solid green: The switch is powered on. Solid yellow: The switch is starting. Off: Power is not supplied to the switch.
The back panel provides a Kensington lock and AC power receptacle. (The switch integrates a fixed, internal power supply.) The following figures show the back panels. Figure 3. Back panel model GS724TPv3 Figure 4. Back panel model GS724TPPv3 Switch hardware interfaces The following sections describe the hardware interfaces on the switch.
• AGM731F SFP transceiver 1000BASE-SX, SFP short-reach multimode LC GBIC • AGM732F SFP transceiver 1000BASE-LX, SFP long-reach multimode LC GBIC • AGM734 SFP transceiver 1000BASE-T, SFP copper RJ-45 GBIC For more information about NETGEAR SFP transceiver modules and cables, visit netgear.com/business/products/switches/modules-accessories. Single-function Reset button The switch provides a single-function Reset button on the front panel so that you can restart the switch.
NETGEAR registration status is maintained and not reset. • Reset the switch to factory default settings and reset the registration status: All settings are erased, the switch restarts with factory default settings, and the NETGEAR registration status is reset. You must reregister the switch with NETGEAR.
Applications The switch is designed to provide flexibility in configuring network connections. The switch can be used as your only network traffic–distribution device for PoE and non-PoE devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber distribution hubs, routers, access points, and other switches.
30W PoE+ (IEEE 802.3at) to each port. The maximum PoE power budget across all active PoE+ ports is 190W for model GS724TPv3 and 380W for model GS724TPPv3. Supplied power is prioritized according to the port order, up to the total power budget of the device.
LAN port on the router. Figure 5. Sample PoE business use case Letter Device Letter Device Switch model GS724TPv3 PoE+ WiFi access points Network router or firewall PoE security cameras Internet PoE VoIP conference phones...
LAN port on the router. Figure 6. Sample switch surveilliance and security application Letter Device Letter Device Switch model GS724TPv3 PoE security cameras Network router or firewall Storage system Internet Cable Color...
2 Gbps bidirectional throughput. Figure 7. Sample desktop switching Letter Device Letter Device Switch model GS724TPv3 Network server Network router or firewall Desktop Internet Workstation Applications...
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps that are described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch •...
24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 4. Site requirements Characteristics Requirements Mounting...
24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports Step 2: Protect against electrostatic discharge WARNING: Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor.
SFP transceiver module, you must remove the cap from the SFP socket. g. Installation guide If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Mount or place the switch You can mount the switch in a standard 19-inch (48.26-centimeter) network equipment rack or place the switch on a flat surface.
The following optional procedure describes how to install an optional SFP transceiver module into one of the SFP ports of the switch. Note: Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure.
24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports To install an SFP transceiver module: 1. Insert the transceiver into the SFP port. Use port 25 or 26. 2. Press firmly on the flange of the module to seat it securely into the connector. Step 6: Connect devices to the switch’s RJ-45 ports All RJ-45 ports on the switch support PoE+.
24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports Step 7: Check the installation Before you apply power to the switch, perform the steps that are described in this section. To check the installation: 1. Inspect the equipment thoroughly. 2.
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For more information about managing the switch using the local browser UI, including tools to discover the switch IP address in your network, see the user manual. To find the user manual, visit netgear.com/support/download/ and enter your model number in the search box.
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Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions...
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24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 5. Troubleshooting chart Symptom Possible Cause Possible Solution The Power LED is off. Power is not supplied to the •...
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24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more PoE devices to prevent PoE oversubscription.
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24-Port Gigabit Ethernet (Hi-Power) PoE+ Smart Switch with 2 SFP Ports If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support/. • Autonegotiation: The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the device at the other end of the link supports autonegotiation.