NETGEAR GS724TPv2 Hardware Installation Manual
24-port gigabit (hi-power) poe+ ethernet smart managed pro switch with 2 sfp ports and cloud management
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- User manual (317 pages) ,
- Hardware installation manual (27 pages) ,
- Installation (2 pages)
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Summary of Contents for NETGEAR GS724TPv2
- Page 1 Hardware Installation Guide 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports and Cloud Management GS724TPv2 GS724TPP NETGEAR, Inc. March 2020 350 E. Plumeria Drive 202-12037-02 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
LEDs......................14 Back panel...................15 RJ-45 Ports for 10/100/1000BASE-T Ethernet connectivity..15 SFP ports for fiber connectivity............16 Reset button and Factory Defaults button (model GS724TPv2)...16 Single-function Reset button (model GS724TPv2)....16 Dual-function Factory Defaults button (model GS724TPv2)..17 Multi-function Reset button (model GS724TPP)......17 Chapter 3 Applications PoE overview..................20... - Page 4 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Chapter 5 Troubleshooting Troubleshooting chart...............33 PoE troubleshooting suggestions............34 Additional troubleshooting suggestions.........34...
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Page 5: Chapter 1 Introduction
This hardware installation guide complements the installation guide that came with your switch and applies to the NETGEAR 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports and Cloud Management, model GS724TPv2 and GS724TPP. This hardware installation guide complements the installation guide that came with your switch and applies the following NETGEAR Smart Managed Pro switch models: •... -
Page 6: Overview
For more information about the local browser interface, see the user manual, which you can download from netgear.com/support/download/. Note: If you plan to use the NETGEAR Insight app or Insight Cloud portal to manage the switch, we recommend that you do not use the local browser interface to change settings that are Insight manageable because they would not be synchronized with Insight or to the network location and other devices to which you assigned the switch. - Page 7 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports add the switch to the NETGEAR Insight app: You can scan your network for the switch, scan the QR code or the barcode of the switch, or add the serial number of the switch.
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Page 8: Features
• MAC table size of 8K. • Variable speed fan that can lower the noise level during low temperatures. • Acoustic noise is equal to or less than 33 dBA (at 25°C) for model GS724TPv2 and 36.1 dBA (at 25°C) for model GS724TPP •... -
Page 9: Safety Instructions And Warnings
Any device that is located outdoors and connected to this product must be properly grounded and surge protected. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law. - Page 10 • Depending on your device, use only a supplied power adapter or approved power cable: If your device uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. Introduction Hardware Installation Guide...
- Page 11 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label. If your device uses a power cable: If you were not provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable approved for your country.
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Page 12: Chapter 2 Hardware Overview
The chapter includes the following sections: • Front panel • LEDs • Back panel • RJ-45 Ports for 10/100/1000BASE-T Ethernet connectivity • SFP ports for fiber connectivity • Reset button and Factory Defaults button (model GS724TPv2) • Multi-function Reset button (model GS724TPP) -
Page 13: Front Panel
For more information, see LEDs on page 14. Reset button. For more information, see Single-function Reset button (model GS724TPv2) on page 16 or Multi-function Reset button (model GS724TPP) on page 17. 48 LEDs associated with the 24 Ethernet ports. For each port, the associated upper LED functions as the combined speed and activity LED and the associated lower LED indicates the PoE status. -
Page 14: Leds
For more information, see SFP ports for fiber connectivity on page 16. Factory Defaults button (model GS724TPv2 only). For more information, see Dual-function Factory Defaults button (model GS724TPv2) on page 17. LEDs This section describes the LEDs on the front panel of the switch. -
Page 15: Back Panel
The back panel provides a Kensington lock and AC power receptacle. (The switch uses a fixed, internal power supply.) The following figure shows the back panel of model GS724TPv2. Other than the label under the AC receptacle, the back panel of model GS724TPP is identical. -
Page 16: Sfp Ports For Fiber Connectivity
Model GS724TPv2 provides a single-function Reset button and a separate, dual-function Factory Defaults button. Single-function Reset button (model GS724TPv2) Model GS724TPv2 provides a single-function Reset button on the front panel so that you can restart the switch. We recommend that you save the configuration before you press the Reset button. -
Page 17: Dual-Function Factory Defaults Button (Model Gs724Tpv2)
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Dual-function Factory Defaults button (model GS724TPv2) Model GS724TPv2 provides a dual-function Factory Defaults button on the front panel. Depending on how you long press the button (for details, see the following procedure), this button lets you perform the following tasks: •... - Page 18 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports • Reset the switch to factory default settings and reset the registration status. All settings are erased, the switch restarts with factory default settings, and the NETGEAR registration status is reset. You must reregister the switch with NETGEAR.
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Page 19: Chapter 3 Applications
Applications The switch is designed to provide flexibility in configuring network connections. The switch can be used as your only network traffic–distribution device for PoE and non-PoE devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber hubs, routers, and switches. -
Page 20: Poe Overview
30W PoE+ (IEEE 802.3at) to each port. The maximum PoE power budget across all active PoE+ ports is 190W for model GS724TPv2 and 380W for model GS724TPP. Supplied power is prioritized according to the port order, up to the total power budget of the device. -
Page 21: Connect Poe Equipment In A Business Environment
Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router. Figure 4. Sample PoE business use case Letter Device Letter Device Switch model GS724TPv2 PoE+ WiFi access points Network router or firewall PoE security cameras Internet PoE VoIP conference phones Line... -
Page 22: Connect Poe Equipment For Surveillance And Security
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Connect PoE equipment for surveillance and security The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch for surveillance and security purposes. In a small office or home office network, the blue network icon represents a router that is connected to an Internet modem. -
Page 23: Desktop Switching
Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router. Figure 6. Sample desktop switching Letter Device Letter Device Switch model GS724TPv2 Network server Network router or firewall Desktop Internet Workstation Applications... -
Page 24: Chapter 4 Installation
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps that are described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch •... -
Page 25: Step 1: Prepare The Site
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 4. -
Page 26: Step 2: Protect Against Electrostatic Discharge
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Step 2: Protect against electrostatic discharge WARNING: Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor. -
Page 27: Step 4: Mount Or Place The Switch
Screws for rack mounting Brackets for rack mounting Installation guide 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Mount or place the switch You can mount the switch in a standard 19-inch (48.26-centimeter) network equipment rack or place the switch on a flat surface. -
Page 28: Place The Switch On A Flat Surface
The following optional procedure describes how to install an optional SFP transceiver module into one of the SFP ports of the switch. Note: Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure. -
Page 29: Step 6: Connect Devices To The Switch's Rj-45 Ports
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports To install an SFP transceiver module: 1. Insert the transceiver into the SFP port. Use port 25F or 26F. 2. Press firmly on the flange of the module to seat it securely into the connector. Step 6: Connect devices to the switch’s RJ-45 ports All RJ-45 ports on the switch support PoE+. -
Page 30: Step 7: Check The Installation
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Step 7: Check the installation Before you apply power to the switch, perform the steps that are described in this section. To check the installation: 1. Inspect the equipment thoroughly. 2. -
Page 31: Step 9: Manage The Switch
IP address in your network, see the user manual, which you can download from netgear.com/support/download/. For more information about NETGEAR Insight, visit netgear.com/insight and see the NETGEAR knowledge base articles at netgear.com/support. - Page 32 Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions...
- Page 33 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 5. Troubleshooting chart Symptom Possible Cause Possible Solution The Power LED is off. Power is not supplied to the •...
- Page 34 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more PoE devices to prevent PoE oversubscription.
- Page 35 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support/. • Autonegotiation. The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the device at the other end of the link supports autonegotiation.