Table of contents Troubleshooting Guide Before Using the Product Connecting and Using a PC Connection Using the HDMI Cable Safety Precautions Requirements Before Contacting Samsung Connection Using an HDMI-DVI Cable Electricity and Safety Customer Service Centre Connection Using an DP Cable Installation...
This symbol indicates that this product has included important • Only use the power cord provided with your product by Samsung. Do not use the power cord with DC voltage: Rated voltage marked with literature concerning operation and other products.
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
Be sure to power off the product and disconnect the power cord when water or other foreign ‒ ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable. •...
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Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects.
Chapter 02 Preparations Installation Attaching the Stand Insert the support rod into the bottom bracket Place the protective Styrofoam (cushion) Put the bracket into the groove of the rear The base is assembled. in the direction shown in the figure. included in the package on the floor and case as shown in the figure.
Removing the Stand Precautions for moving the product ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. • • Hold the lower corners or edges of the Do not directly apply pressure on the screen.
Checking the space around the product Adjusting the Product Tilt ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product.
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a provided with your anti-theft locking device for details.
Control Panel Description Parts Multi directional button that helps navigate. JOG Button ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Power LED This LED is power status indicator. notice to improve quality. To use the Function Key Guide, press the JOG button when the screen is turned on.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable HDMI ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality.
Connecting the Power Setting Optimum Resolution ― If you want to set the optimum resolution for your computer, please refer to (Q&A) → “How can I change the resolution?” Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product. Next, connect the power cable to the power outlet.
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Brightness...
Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used . • Custom: Customise the contrast and brightness as required. Standard: Obtain a picture quality suitable for editing documents or using Internet. •...
Description Turn on or off Eye Saver Mode . Off / 1.8 / 2.0 / 2.2 / 2.4 Adjust the middle level of luminance. Description technology is solution that eliminates screen tearing without all the usual lag and latency. can be operated when you use AMD's graphic card with supporting solution.
Source Description Select the DisplayPort to be used. ― If the connection is not correct, a black screen may be displayed. ― In this case, please check the equipment specifications. HDMI (1.4) Select the HD multimedia interface to be used 1(version 1.4). ―...
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Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung Electronics website (http:/ /www.samsung.com/sec) to a USB device. Connect the USB device to the SERVICE port ( ) on the monitor.
― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http:/ /www.samsung.com.
Check the following. Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, The screen keeps switching on and off. contact Samsung Customer Service Centre. Check the cable connection between the product and PC, and ensure the connectors are locked.
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The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel →...
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •...
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. • The specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. • To access the EPREL registration of the model: (1) Go to https://eprel.ec.europa.eu (2) Get the model identifier from the energy label of the product and type it in the search box...
Standard Signal Mode Table Model Name C32G3*T* Synchronization Vertical Frequency 48 ~ 165 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz(HDMI) Maximum Resolution 1920 x 1080 @ 120 Hz (HDMI1) 1920 x 1080 @ 165 Hz (HDMI2 / DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
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Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI1 IN HDMI2 IN DP IN VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000...
External impact or drop. in the following cases. Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung • Not a product defect Electronics Co., Ltd.
― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync (for AMD graphics card) ― If you change the screen resolution while the function is , the screen may intermittently blank out due to the graphic card.