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ViewSonic VG2756a-2K User Manual

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VG2756a-2K
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User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS18302
P/N: VG2756a-2K

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Summary of Contents for ViewSonic VG2756a-2K

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
  • Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
  • Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.

  • Page 6: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Initial Setup ............... 10 Installing the Stand ....................10 Wall Mounting ......................13 Using the Security Slot ..................15 Making Connections ..........16 Connecting to Power ....................16 Connecting External Devices ................17 HDMI Connection ....................
  • Page 7 Appendix ..............48 Specifications ......................48 Glossary ........................51 Troubleshooting ....................56 Maintenance......................58 General Precautions ....................58 Cleaning the Screen ....................58 Cleaning the Case ....................58 Disclaimer ......................58 Product Upgradeability and Repairability ............59 Regulatory and Service Information ......60 Compliance Information ..................60 FCC Compliance Statement ...................

  • Page 8: Introduction

    Introduction Package Contents • Monitor • Power cord • Video cable • USB cable • Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

  • Page 9: Product Overview

    Product Overview Front View Display screen Power button (ViewMode) NOTE: For more information about the 1(ViewMode)/2/3/4/5 key and its functions, refer to “Hot Keys” on page 30. Rear View Security Slot Type-C AC IN HDMI DisplayPort In USB Type C DisplayPort Out USB Upstream USB Downstream...

  • Page 10: Initial Setup

    Initial Setup This section provides detailed instructions for setting up your monitor. NOTE: The monitor comes packaged in a user-friendly box to make installation easy. Installing the Stand 1. Place the box on a flat, stable surface and open the front flap of the box to reveal the contents.
  • Page 11 4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.
  • Page 12 5. Using the stand’s handle, lift the device out of the box and into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

  • Page 13: Wall Mounting

    Wall Mounting Refer to the table below for the standard dimensions for wall mount kits. Maximum Hole pattern Interface Pad Screw Specification Quantity Loading (W x H) (W x H x D) Hole 14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm 4 pieces NOTE: Wall mount kits are sold separately.
  • Page 14 5. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.

  • Page 15: Using The Security Slot

    Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.

  • Page 16: Making Connections

    Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.

  • Page 17: Connecting External Devices

    Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with one HDMI 1.4 port.

  • Page 18: Displayport Connection

    DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on you Mac, connect the mini DP end of the “mini DP to DisplayPort cable”...

  • Page 19: Displayport/Usb Type-C Mst Daisy Chain Connection

    DisplayPort/USB Type-C MST Daisy Chain Connection With DisplayPort/USB Type-C Multi-Stream Transport (MST) support, you can daisy chain up to four (4) monitors. 1. Connect one end of a DisplayPort/USB Type-C cable to the DisplayPort/USB Type-C Out port of your computer. Then connect the other end of the cable to the DisplayPort In/USB Type-C port of the monitor.
  • Page 20 3. Repeat Step 2 as needed with up to four (4) monitors. NOTE: Your graphics card compatibility and monitor resolution will determine the number of monitors. For example, you can connect four (4) VG2456 (1920 x 1080), two (2) VG2756-2K (2560 x 1440), or two (2) VG2456 and one (1) VG2756-2K.

  • Page 21: Usb Connection

    USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports three (3) types of USB ports. When making the connection(s), observe the following guidelines: •...

  • Page 22: Ethernet Connection

    Ethernet Connection Connect one end of your LAN (RJ45) cable to the LAN (RJ45) port of the monitor. Then connect the other end to your network. Network Next, you must connect your computer to the monitor by either: • Type-C connection: Type-C Type-C Or, by:...

  • Page 23: Using The Monitor

    Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NOTE: When adjusting, press down firmly along the adjustment track.

  • Page 24: Screen Orientation Adjustment (Monitor Pivot)

    Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.
  • Page 25 2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation. NOTE: • To rotate the screen image, manually change the system’s display orientation settings. • When adjusting, make sure to hold both sides of your monitor firmly with both hands.

  • Page 26: Swivel Angle Adjustment

    Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (60°). Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 40°). NOTE: • When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

  • Page 27: Turning The Device On/Off

    Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet.

  • Page 28: Using The Control Panel Keys

    Using the Control Panel Keys Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings. (ViewMode) Quick Menu Press the 2/3/4/5 key to activate the Quick Menu. Viewmode Contrast/Brightness Input Select...
  • Page 29 Main Menu Exit Contrast/Brightness Adjust the contrast or brightness level. Contrast mode Brightness ast/Brightness Select Menu Input Select Select the input source. HDMI DisplayPort Type C Main Menu Enter the On-Screen Display (OSD) Menu. Manual Image Input Audio Adjust ViewMode Color Adjust Setup Menu Select...

  • Page 30: Hot Keys

    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
  • Page 31 Description 2 + 4 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen:...

  • Page 32: Configuring The Settings

    Configuring the Settings General Operations 2560 X 1440 @ 60Hz 2560 X 1440 @ 60Hz Key Guide 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. Input Audio Adjust ViewMode Color Adjust Manual Image...
  • Page 33 3. Press the 1(ViewMode) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust Volume Mute 2560 X 1440 @ 60Hz 4.
  • Page 34 NOTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. Input Audio Adjust ViewMode Color Adjust Manual Image...

  • Page 35: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option HDMI Input Select DisplayPort Type C Volume (-/+, 0~100) Audio Adjust Mute Text Low Input Lag On/Off Black (-/+, 0/10/20/30/40/50/60/ Stabilization 70/80/90/100) Advanced DCR (-/+, 0/25/50/75/100) Standard Response Time Advanced Ultra Fast (-/+, 0~100) Green...
  • Page 36 Main Menu Sub-menu Menu Option Contrast (-/+, 0~100) Contrast/ Brightness Brightness (-/+, 0~100) Bluish Cool Native Color Warm Temperature (-/+, 0~100) User Color Green (-/+, 0~100) Blue (-/+, 0~100) Auto Color Adjust Color Space Auto Color Range Full Range Limited Range Gamma Sharpness (-/+, 0~100)
  • Page 37 Main Menu Sub-menu Menu Option English Français Deutsch Español Italiano Suomi Русский Language Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice Information (-/+, OSD Timeout 5/15/30/60) Setup Menu OSD Background 0˚ OSD Pivot +90˚ -90˚ Power Indicator Auto Power Off 30 Minutes 45 Minutes Sleep...
  • Page 38 Main Menu Sub-menu Menu Option DisplayPort 1.2 High Data Speed Type C Prioritization High Resolution Setup Menu DDC/CI Auto Detect All Recall...

  • Page 39: Menu Options

    Menu Options Input Select 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu.
  • Page 40 Audio Adjust 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu. ViewMode Color Adjust Manual Image...
  • Page 41 ViewMode NOTE: The ViewMode can also be adjusted with the 1(ViewMode) key on the control panel. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu.
  • Page 42 Color Adjust NOTE: Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.
  • Page 43 Menu Option Description Select the color temperature setting. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K Color Temperature • Native: Default color temperature. Recommended for regular use. • Warm: Set the color temperature to 5000K. •...
  • Page 44 Manual Image Adjust 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. ViewMode Color Adjust Manual Image...
  • Page 45 Setup Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. Input Audio Adjust ViewMode...
  • Page 46 Menu Option Description Language Select an available language for the OSD Menu. Enable this option to allow the system to inform users that the current viewing resolution is not the correct native resolution. Resolution Notice For best picture quality, change resolution to 1920x1080 Resolution Notice Clear Disable...
  • Page 47 Menu Option Description Choose between various modes, based on power ECO Mode consumption. DisplayPort 1.2 Enable/Disable DisplayPort 1.2 MST support and select USB Type C prioritization. Enable this option to allow the monitor control via the DDC/CI graphics card. Auto Detect Automatically detect the input signal.

  • Page 48: Appendix

    Appendix Specifications Item Category Specifications a-Si TFT active matrix 2560 x 1440 LCD Type 0.233 (H)mm x 0.233 (V)mm pixel pitch Display Size 68.6 cm (27” viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) Input Signal Video Sync...
  • Page 49 Item Category Specifications 2560 x 1440 @ 60Hz 2048 x 1152 @ 60Hz 1920 x 1440 @ 60Hz 1920 x 1200 @ 60Hz 1920 x 1080 @ 50, 60Hz 1680 x 1050 @ 60Hz 1600 x 1200 @ 60Hz 1600 x 900 @ 60Hz 1440 x 900 @ 60, 75Hz 1440 x 576 @ 50Hz 1400 x 1050 @ 60, 75Hz...
  • Page 50 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. Please use the power adapter from ViewSonic® or an authorized source only. Maximum power consumption with max luminance, and USB/Speaker active. Without USB C power delivery.

  • Page 51: Glossary

    Auto Image Adjust Automatically adjusts the screen image for an ideal viewing experience. Black Stabilization ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
  • Page 52 Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Description The monitor automatically recognizes the color format and Auto black and white levels.
  • Page 53 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 54 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: •...
  • Page 55 Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic®’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. YUV Color Space YUV color space is used for color image and video processing;...

  • Page 56: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the monitor. Possible Solutions Problem or Issue • Make sure you have turned on the monitor. Otherwise, touch the Power button to turn on the monitor. No power •...
  • Page 57 Possible Solutions Problem or Issue • Check whether the OSD Menu is locked. The OSD Menu does • Turn off the monitor, unplug the power cord, plug it not appear on the back in, and then turn on the monitor. screen •...

  • Page 58: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

  • Page 59: Product Upgradeability And Repairability

    Product Upgradeability and Repairability The following is a list of hardware features available Upgradable Repairable Replaceable for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly...

  • Page 60: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 61: Declaration Of Rohs2 Compliance

    Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum Substance...

  • Page 62: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...

  • Page 63: Copyright Information

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein;...

  • Page 64: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...

  • Page 65: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 66 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 67 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 68: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 69 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 70 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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