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Replacing the Paper Feed Rollers
When the paper feed rollers in the paper cassettes need to be replaced, you see a message on the LCD
screen. (These are also referred to as "pickup rollers".)
There are different paper feed rollers for the internal paper cassette (Paper Cassette 1) and the optional
paper cassettes available for the printer. Make sure you install the correct paper feed rollers for the
paper cassette.
• For Paper Cassette 1, use the "Paper Feed Roller for Cassette A" (C12C938261)
• For Paper Cassettes 2 through 4, use the "Paper Feed Roller for Cassette B" (C12C938281)
Refer to the instructions in the paper feed roller packaging when replacing the paper feed rollers. There
are also replacement videos available on your product's support page.
Reset the maintenance roller counter for the paper cassette to keep track of roller usage.
Parent topic:
Related tasks
Resetting the Roller Counter on the LCD Screen
Resetting the Roller Counter on the LCD Screen
You must reset the roller counter after replacing the cassette rollers to clear the roller replacement
message and to keep track of roller usage correctly.
1. Press the
2. Select Maintenance > Pickup roller information.
3. Select Reset Counter.
4. Select the paper cassette in which you replaced the rollers, if necessary.
5. Select Yes.
6. Select Yes again to confirm the reset.
7. If you want to feed a sheet of paper to check the roller installation, select Yes. (Otherwise, select
No.)
8. If you selected Yes, you can select Run to perform a Paper Guide Cleaning cycle, or select Finish
to exit.
9. Press the
Parent topic:
Replacing the Ink Supply Unit (Ink Pack), Maintenance Box, and Cassette Rollers
home button, if necessary.
home button to exit.
Replacing the Ink Supply Unit (Ink Pack), Maintenance Box, and Cassette Rollers
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