Epson ES-C380W User Manual page 225

Solving Problems
1. Quit all running applications.
2. When installing scanner driver (Epson Scan 2), disconnect the scanner and the computer temporarily.
Note:
Do not connect the scanner and the computer until you are instructed to do so.
3. Install the application by following the instructions on the Website below.
https://epson.sn
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Uninstalling and Installing Applications
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Installing Your Applications
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