Samsung ES1642dc Hardware User Manual
Samsung ES1642dc Hardware User Manual

Samsung ES1642dc Hardware User Manual

Qnap enterprise-class

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QNAP Enterprise-class NAS Series: ES1642dc, ES1640dc
Hardware User Manual
Version 0.2
©2016. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for Samsung ES1642dc

  • Page 1 QNAP Enterprise-class NAS Series: ES1642dc, ES1640dc Hardware User Manual Version 0.2 ©2016. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 ES NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following ES NAS models: ES1642dc and ES1640dc NOTE:  The “ES NAS” is hereafter referred to as “NAS” or “ES NAS”.
  • Page 3 Regulatory Notice FCC Notice The QNAP NAS complies with different FCC compliance classes. Please refer to 0 for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 4 FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 Symbols in this document This icon indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death. Warning This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk damage, or Caution product damage.
  • Page 6: Table Of Contents

    Table of Contents Chapter 1. Introduction to QNAP ES NAS series ..................9 Chapter 2. Hardware Specifications ....................... 11 Chapter 3. System Components ......................13 Front Panel Features ......................... 13 Font Panel LEDs and Buttons ......................13 Rear Panel Features ........................... 15 Rear Panel LEDs and Buttons ......................
  • Page 7 Chapter 4. Service and Maintenance ..................... 28 Safety Considerations ..........................28 Preparation Procedures ........................28 Powering Down the ES NAS ........................29 Replacing the battery backup unit (BBU) .................... 29 Replacing hot-plug power supply ....................... 30 Replacing hot-plug SAS HDDs ......................31 Replacing field-replaceable fan modules ....................
  • Page 8 Safety Warnings The ES NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and relative humidity of 5%–95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the ES NAS must provide correct supply voltage (770W, 100-240 V@50/60Hz).
  • Page 9: Chapter 1. Introduction To Qnap Es Nas Series

    QNAP NAS product lines. The ES NAS series consists of two new major products: the ES1642dc and the ES1640dc. Both of these models are ideal for mid- to large-scale network storage systems.
  • Page 10 Storage Pool Striping helps maximize performance by reducing hot spots in arrays and provides better data safety.  RAID-TP (Triple parity) provides enhanced redundancy and protection in the event of three simultaneous disk failures.  Triple Mirroring writes data simultaneously to three separate HDDs so if two-thirds of the HDDs fail in the same RAID group, no data will be lost.
  • Page 11: Chapter 2. Hardware Specifications

    QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products. Model No. ES1642dc ES1640dc Form Factor 3U, Rackmount...
  • Page 12 Fan module (x2 for Field-replaceable fan module (60*60*38mm, 16000 RPM/12v/2.8A x 3) every system) Power Supply 770W 1+1, 100-240V@50/60Hz (hot-swappable, redundant) Temperature 0° C to 40 ºC Relative Humidity 5 % to 95 % Dimensions (mm) 618 (Depth) x 446.2 (Width) x 132 (Height), excluding the handles Weight (Net) 27.75kg Expansion Enclosures...
  • Page 13: Chapter 3. System Components

    Chapter 3. System Components Front Panel Features The power button, Power/Status LED indicators and LCD status display are conveniently located at the front panel for easy access. ① ② ③ ④ ⑤ Note: Refer to the next section for detailed descriptions on these features. Font Panel LEDs and Buttons Item Description...
  • Page 14 booting process. The left and right digits represent the left Storage Controller (SCA) and the right Storage Controller (SCB) respectively. No-Display: BIOS booting 1: Device detecting 2: Network settings 3: System settings 4: Services start 5: System self-testing 0: System ready HDD Status LEDs Green Green On = Drive is actively online...
  • Page 15: Rear Panel Features

    Rear Panel Features The rear panel consists of two Storage Controllers, both including I/O expansion slots, Ethernet ports, USB connectors, onboard mini-SAS ports, a SAS HBA, the Storage Controller power-on button, a reset button, the system management port and the BBU. ①...
  • Page 16 9 (for 10 Gigabit Ethernet Green Green = 10 GbE connection SFP+ Orange Orange = 1 GbE connection Model LAN1/LAN2 ES1642dc Speed LED 9 (for 10 Gigabit Ethernet Green Off = No link Model SFP+ Green = Network link ES1642dc...
  • Page 17: Storage Controllers

    Link/activity LED Green = Network link Flashing = Network activity Management Port Green Orange = 1 GbE connection Speed LED Orange Green = 100Mbpsconnection Reset System reset button for rebooting the Storage Controller without turning off the system power. * The dual active-active controller system enables a controller to take over the pool disk resources and access the data upon the failure of the other controller.
  • Page 18: Sas Host Bus Adapter (Hba)

    10GbE networking 4 x SFP+ (Intel® XL710-AM1) for Model ES1642dc or 2 x RJ45 (Intel® X540-BT2) for Model ES1640dc Architected and validated with Intel® Xeon® processor E5 v2 platform to deliver a balanced platform as...
  • Page 19: Raid Implementation

    The system can accommodate superfast solid-state drives, and traditional spinning disk drives such as SAS, NL-SAS and SATA drives. (For SATA drives, please order additional SAS-to-SATA interposer boards.) However, SSDs are the best choice for I/O intensive workload and they can be used for cache acceleration in QES.
  • Page 20 brand and capacity are used to establish the most efficient hard drive capacity. In addition, if your system contains four disk drives, it is possible to use three drives to implement a RAID 5 data array with the fourth drive kept as a spare disk. In this configuration, the system will automatically use the spare disk to rebuild the array in the event of a physic al disk failure.
  • Page 21: Reset Button Behavior

    protect your data. RAID-TP requires a minimum of 4 drives. Reset Button Behavior Reset button: Press to reset the system settings. Basic system reset Advanced system reset System (1 beep) (2 beeps) All ES models 3 sec 10 sec Basic system reset (3 sec) Press the reset button for 3 seconds, a beep sound will be heard.
  • Page 22: Service Port

    Service port Note: The service port is the main point for hardware installation, configuration, and maintenance activities and it should only be used by QNAP technical support personnel or when you are instructed by QNAP technical support. The service port is an RS-232 port with RJ-11 connector. Please use the appropriate cable/adapter (i.e.RJ-11 to DB9/DB9 to USB or RJ-11 to USB) to connect this port with your computer.
  • Page 23: Connecting Expansion Units

    Connecting Expansion Units The ES NAS Series offers the expansion enclosures for expanding the storage system beyond the internal drive count of the base enclosure. There are two models of expansions to choose from: the EJ1600 and the EJ1602. These expansions connect to the ES NAS system through the 12 or 6 Gbps SAS expansion ports (depending on the base enclosure model) on the Storage Controller.
  • Page 24 As you pull on the tab, pull out the connector to remove it from the port. 3. Use mini-SAS SFF-8088 to SFF-8088 cable to attach ES1640dc with EJ1600. And use mini- SAS SFF-8644 to SFF-8644 cable to attach ES1642dc with EJ1602.
  • Page 25: Expansion Units Features

    Expansion Units Features Just like the ES NAS system, the power button, Power/Status LED indicators and LCD status display are conveniently located at the front panel on the EJ expansion units for easy access. Font Panel LEDs and Buttons Item Description LED Color Status...
  • Page 26: Rear Panel Leds And Buttons

    Rear Panel LEDs and Buttons Status Green Off = The system is powered off. Orange Green = The system is operating normally. Flashing green = The system is booting. Green Green = The fan is operating normally. Orange Orange = Damage/error Off = Not detecting any fans Connection Status Green...
  • Page 27: Service Port Of Expansion Units

    Service port of expansion units Note: The service port is the main point for hardware installation, configuration, and maintenance activities and it should only be used by QNAP technical support personnel or when you are instructed by QNAP technical support. The service port of the expansion unit is an RS-232 port with DB-9 (or DE-9) connector.
  • Page 28: Chapter 4. Service And Maintenance

    Chapter 4. Service and Maintenance Note: This chapter is intended for qualified IT personnel and IT administrators. QNAP assumes you are a qualified IT technician. Safety Considerations Before performing service procedures, review all the safety information. To prevent damaging the device, be aware of the warnings below. A discharge of static electricity from finders or electric conductors may damage system boards or other static-sensitive devices.
  • Page 29: Powering Down The Es Nas

    If you must remove a system from a rack or a non-hot-plug component from a system, power down the system. Please refer to the next section for more details on powering down the system.  Power down the system  If the rack environment or the ES NAS location is hard for performing maintenance service, remove the ES NAS from the rack.
  • Page 30: Replacing Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Replacing hot-plug power supply The system comes with two hot-plug power supplies (770W). These PSUs are capable of redundant power supply; when one of them fails, the other will provide power to the entire system. To remove a hot-plug power supply: 1.
  • Page 31: Replacing Hot-Plug Sas Hdds

    Warning: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed to the device. Replacing hot-plug SAS HDDs Warning: Do not remove the bottom 4 HDDs as they are used to install or configure the operating system. To avoid data loss, please back up all data on the hard drives.
  • Page 32: Replacing Field-Replaceable Fan Modules

    Replacing field-replaceable fan modules To remove a fan: 1. Shut down the respective Storage Controller that contains this fan either from QES (refer to the High Availability app in software manual) or by pressing the power button on the Storage Controller’s back panel.
  • Page 33 3. Take off the top cover of the Storage Controller by uninstalling the screws (3 at the top, 2 at each side).
  • Page 34: Installing Dimms

    4. Remove the screw that secures the metal bracket to the chassis then remove the metal bracket. 5. Align and insert the expansion card into the PCIe slot. 6. Replace the screw of the metal bracket to secure the card to the chassis. Note: When removing or inserting the Storage Controller, please use the handle of the Storage Controller to ensure proper handling of the Storage Controller.
  • Page 35 3. Take off the top cover of the Storage Controller by uninstalling the screws (3 at the top, 2 at each side).
  • Page 36 4. Insert the DIMMs. Note: To replace or upgrade a system component, refer to the QNAP website for a list of optional accessories that have been validated with the ES NAS series.
  • Page 37: Chapter 5. Quick-Deploy Rack Kit Installation Instructions

    Chapter 5. Quick-Deploy Rack kit Installation Instructions Overview This chapter details instructions for installing QNAP rack rails into square-hole racks for the 3U ES NAS. These quick rails automatically latch into the square holes of racks and greatly reduce installation time. Kit contents Item Figure...
  • Page 38: Mounting The Device

    Warning Ensure that the rack has anti-tip measures in place. Such measures may include floor-bolting and anti-tip feet specified by the rack manufacturer and applicable codes. Warning To reduce the risk of personal injury or damage to the equipment, at least two people are required to lift the ES NAS during installation or removal.
  • Page 39 Place the cage nuts 6 holes (or 2U space from the centerline of the rail) above and snapt it into the square holes of the front columns. Theses cage nuts will be used to attach the ES NAS to the rack later (Figure 2).
  • Page 40 Figure 4: Attach the screws...
  • Page 41: Appendix A: Multipathing Support For High Availability

    Appendix A: Multipathing Support for High Availability ES NAS support connections from multiple hosts with multiple-port configurations in an iSCSI storage area networking (SAN) environment and utilizes standard Ethernet infrastructure. This allows connectivity of a host computer running a Windows server-class operating system with integrated Multipath I/O (MPIO) support.
  • Page 42 Using this configuration with MPIO, each network port on the host server will be able to see both controllers and use alternate paths to communicate with the ES NAS.
  • Page 43: Appendix B: Beep Alarm

    Appendix B: Beep alarm The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”> “Buzzer”. Beep Times Description Short beep 1) The ES NAS/SAN is starting up (0.5 Sec) 2) The ES NAS/SAN is being shut down (software shutdown) 3) The user presses the reset button to reset the ES NAS/SAN 4) The ES NAS is performing giveback.
  • Page 44: Appendix C. Product Compliance Class

    Appendix C. Product Compliance Class NAS Models ES1640dc Class A Class A ES1642dc Class A Class A...
  • Page 45: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://helpdesk.qnap.com/ Forum: http://forum.qnap.com Technical Support in the USA and Canada: Online Support: http://helpdesk.qnap.com/ TEL: +1-909-595-2782 #3 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)
  • Page 46: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works.
  • Page 47 Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software.
  • Page 48 “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations. To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy.
  • Page 49 The “System Libraries” of an executable work include anything, other than the work as a whole, that (a) is included in the normal form of packaging a Major Component, but which is not part of that Major Component, and (b) serves only to enable use of the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form.
  • Page 50 do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below.
  • Page 51 a) The work must carry prominent notices stating that you modified it, and giving a relevant date. b) The work must carry prominent notices stating that it is released under this License and any conditions added under section 7. This requirement modifies the requirement in section 4 to “keep intact all notices”.
  • Page 52 than your reasonable cost of physically performing this conveying of source, or (2) access to copy the Corresponding Source from a network server at no charge. c) Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source.
  • Page 53 If you convey an object code work under this section in, or with, or specifically for use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Information.
  • Page 54 a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b) Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c) Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version;...
  • Page 55 However, if you cease all violation of this License, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation.
  • Page 56 You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it.
  • Page 57 recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered work, then the patent license you grant is automatically extended to all recipients of...
  • Page 58 Notwithstanding any other provision of this License, you have permission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work. The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such.
  • Page 59 WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 16. Limitation of Liability. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY...

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