Table of contents Before Using the Product Connecting and Using Using MDC a Source Device Safety Precautions MDC Programme Installation/Uninstallation 42 Cleaning Installation Before Connecting Storage Uninstallation Pre-connection Checkpoints Electricity and Safety Before connecting cables Connecting to MDC Installation Using MDC via RS-232C (serial data Connecting to a PC Operation communications standards)
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Table of contents Network Status Black Tone Message Display Flesh Tone Source Info Picture Mode RGB Only Mode No Signal Message Colour Space MDC Message On/Off Timer HDMI UHD Color Download Status Message On Timer Motion Lighting Off Timer Language Holiday Management Picture Options Reset OnScreen Display...
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Keyboard Language Clock Set Keyboard type NTP Settings Input Language Shortcut Troubleshooting Guide Play via Sleep Timer Requirements Before Contacting Samsung Power On Delay Change PIN Customer Service Centre Auto Source Switching Testing the Product Security Auto Source Switching Checking the Resolution and Frequency...
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Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others Optimum Picture Quality and Afterimage Burn- in Prevention Optimum Picture Quality Prevention of Afterimage Burn-in Licence Terminology...
Chapter 01 Before Using the Product Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Warning A serious or fatal injury may result if instructions are not followed. Power off the product and computer.
The product may become damaged by an electric shock. Do not use a damaged power cord or plug, or a loose power socket. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
Keep the plastic packaging out of the reach of children. • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Children may suffocate.
Otherwise, the power cord may be damaged and a fire or electric shock may result. substances have entered the product. Then contact Samsung Customer Service Centre. If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord •...
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Caution When replacing the battery, insert it with the right polarity (+, -). • Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage leakage of the internal liquid.
Chapter 02 Preparations Checking the Components Components – Contact the vendor where you purchased the product if any components are missing. Warranty card QUICK SETUP GUIDE Regulatory guide Power cord – The pictures may look different from (Not available in some locations) the actual components.
Parts Parts ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Remote sensor POWER Parts Description Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. Remote sensor ―...
Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. RS232C AUDIO RJ45 HDBT HDMI IN 1 HDMI IN 2 (LAN OUT) (LAN IN) Port Description RS232C IN Connects to MDC using an RS232C adapter.
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. ―...
Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
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Display information about the current input TOOLS INFO Quickly select frequently used functions by source. pressing it while a USB content is playing. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu.
• Make sure to install the specified wall mount. 15 ˚ Tilting Angle and Rotation ― Contact Samsung Customer Service Centre for further details. • The product can be tilted at a maximum angle of 15 ° from a perpendicular wall surface.
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Installation on an Indented Wall Figure 1.3 Side view ― Contact Samsung Customer Service Centre for further details. Plane view Minimum 40 mm Minimum 40 mm Ambient temperature: Under 50 ° ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 50°C.
We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own.
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LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG ---------- (3.5ø) Pin No Standard Colour Signal White and orange Orange...
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• Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 Signal Signal <--------> <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <-------->...
Connection • Connection 2 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 RJ45 RJ45 RS232C RS232C RS232C RS232C • Connection 3 RJ45 RS232C RS232C RS232C RS232C...
Control Codes E.g. Power On & ID=0 Header Command Data length Data 1 Checksum 0xAA 0x11 "Power" Viewing control state (Get control command) Header Command Data length Data 1 Header Command Data length Checksum 0xAA 0x11 0xAA Command type • To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE"...
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Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
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Input source control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input Source" • Viewing input source state (Get Input Source Status) "Input Source": An input source code to be set on a product.
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Screen mode control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function 0xAA 0xFF 0x18 "ERR" The screen mode of a product can be changed using a PC. "ERR": A code showing what error has occurred Screen mode cannot be controlled when the Video Wall function is enabled.
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Video Wall Mode Control Safety Lock On • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock On function on or off on a product. This control is only available on a product whose Video Wall is enabled.
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Video Wall On Video Wall User Control • Function • Function Turn Video Wall on or off on the product from your computer. Turn the Video Wall function on or off on the product from your computer. • Get Video Wall On/Off Status •...
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Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo • Header Command Data length...
Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ―...
Before connecting cables ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Insert the appropriate cable into the hole from which the Silicone-Bar was removed. Unfasten the screws, then remove the cover. The cable should be connected as shown.
Connecting to a PC Connection Using an HDMI Cable ― The appearance may differ depending on the product. • Do not connect the power cable before connecting all other cables. ― Connecting parts may differ in different products. Ensure you connect a source device first before connecting the power cable. •...
Connecting to a Video Device Connection Using an HDMI Cable ― The appearance may differ depending on the product. • Do not connect the power cable before connecting all other cables. ― Connecting parts may differ in different products. Ensure you connect a source device first before connecting the power cable. •...
Connecting the HDBase-T ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― HDBase-T (Tx) transmits data from an external device to HDBase-T (Rx). Make sure to connect them directly using a LAN cable. ―...
Connecting to an Audio System Connecting the LAN Cable ― The appearance may differ depending on the product. ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. HDBT (LAN IN) AUDIO OUT •...
Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...
Web Browser Settings SOURCE → Source → Web Browser → u → Settings → ENTER E SOURCE → Source → Web Browser → ENTER E General Hide Tabs and Toolbar automatically If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them appear again, move the pointer or focus to the top of the screen.
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Privacy & Security Blocked Pages Security Mode Blocked pages Provides warnings about unsafe pages or blocks access to enhance Web Browser security. Blocks access to pages that you have listed in Blocked pages. This may slow the Web Browser down. •...
• 100% 125% 150% Home Page Set the website to display when the web browser is refreshed. • Samsung Display Custom Custom Enter the URL to set as the home page. • Enter URL ― Available only when Home Page...
Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/Uninstallation Uninstallation Select Settings >...
Connecting to MDC Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Using MDC via RS-232C (serial data communications standards) Connection using a direct LAN cable ―...
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Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C IN Monitor 1 RS232C OUT RJ45 (LAN OUT) RS232C OUT RS232C IN Monitor 2...
Chapter 05 Player feature Accessible using the HOME button on the remote control. Player Description Select between internal or external memory. HOME → Player → ENTER E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote Menu Description You can use buttons on your remote control to play, pause, or skip between content on the playlist. Playlist View a list of content items currently playing.
File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: network BGM > local BGM > video file in the main frame selected by the user •...
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Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate larger than the rate • Compatible image file format : JPEG, PNG, BMP specified in the table above can cause choppy audio during ―...
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Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats ‒ Extension : ppt, pptx ‒ Extension : pdf ‒ Extension : .doc, .docx ‒ Version : Office 97 ~ Office 2007 ‒...
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Template files • Creation/editing/playback are only available in Template. • Supported in Network Channel • Compatible document file formats ‒ Extension : .lfd...
Schedule You can check the content’s playback schedule on the server, imported from an external storage, or on a mobile device. Description HOME → Schedule → ENTER E Select between server and external memory. Schedule Connected View weekly schedule of content playback. Network Select to view detailed information of each event.
Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. HOME → Clone Product → ENTER E When a duplicate file is not found on the external storage device Connect the external storage device, then run the Clone Product...
Communicate with MDC via the RS232C-stereo cable. • RJ-45 (LAN)/Wi-Fi Network Communicate with MDC via the RJ45 cable or a Wi-Fi network. ― For the models (LH55OHFPVBC, LH46OHFPVBC) that do not support wireless communication, only the RJ- 45(LAN) menu appears.
Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. HOME → Video Wall →...
Format Select how to display images on the videowall display. • Full: Display images in full screen with no margin. • Natural: Display images in the original aspect ratio without enlarging or reducing the size. ― The Format option is only enabled when Video Wall is set to On.
Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status ― The displayed image may differ depending on the model.
Color Expert are applied. ‒ To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert. ‒ To download the Color Expert programme, visit www.samsung.com/displaysolutions.
― You must set On/Off Timer Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.
Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. HOME → Ticker → ENTER E • Time: Set the Start Time End Time to display a Message.
URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. HOME → URL Launcher → ENTER E URL Launcher ―...
URL Launcher Settings • Install Web App: Enter URL to install the web application. • Install from USB Device: Install the web application from the USB storage device. • Uninstall: Remove the installed web application. HOME → URL Launcher Settings →...
Approving a connected device from the server ― First configure the server Server Network Settings before device approval. Select Unapproved from the sub-menus. Select the device from the list and click the Approve button. Access the server you have assigned to your device. Enter your ID and password to log in.
Setting the current time A schedule may not run if the time set on the device is different from the server's current time. Select the menu to check that the device has been registered. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device.
Color Expert. ‒ To download the Color Expert programme, visit www.samsung.com/displaysolutions. ― The displayed image may differ depending on the model.
Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. ― When you make changes to Backlight, Contrast, Brightness, Sharpness, Colour Tint (G/R), the OSD will be adjusted accordingly. Sharpness / Colour / Tint (G/R) ―...
Colour Temperature It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises. (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. ― MENU m → Picture → Colour Temperature → ENTER E Colour Temperature is disabled if Picture Mode...
• Don't apply Apply MENU m → Picture → Calibrated value → ENTER E ― To download the Color Expert programme, visit www.samsung.com/displaysolutions. ― If Picture Mode is set to Calibration, Calibrated value is disabled. Picture Calibrated value Don't apply...
― If Advanced Settings Picture Mode is set to Calibration, Advanced Settings is disabled. Dynamic Contrast MENU m → Picture → Advanced Settings → ENTER E Adjust the screen contrast. Advanced Settings • Medium High Dynamic Contrast High Black Tone Black Tone Darkest Select the black level to adjust the screen depth.
HDMI UHD Color Advanced Settings Enable to optimise picture quality for HDMI UHD connection. Dynamic Contrast High • HDMI1 (Off / On) • HDMI2 (Off / On) Darkest Black Tone Flesh Tone Motion Lighting RGB Only Mode Reduces power consumption by reducing screen brightness when the picture on the screen is in motion. Native Colour Space •...
Picture Options Colour Tone Picture Mode is set to Text MENU m → Picture → Picture Options → ENTER E • Cool Standard Warm Picture Mode is set to Videos/Images Picture Options • Cool Standard Warm1 Warm2 ― If Picture Mode is set to Calibration, Colour Tone is disabled.
HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Colour Tone • Auto Normal ― Available only in HDMI 1 HDMI 2 mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Digital Clean View Auto HDMI Black Level Auto...
Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → Picture → Picture Size → ENTER E Different screen adjustment options are displayed depending on the current input source. Picture Size ― Available ports may differ depending on the model. •...
Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → Picture → Picture Off → ENTER E Picture Picture Off ―...
Chapter 07 OnScreen Display Display Orientation Onscreen Menu Orientation Configure the menu screen. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode (default). • Portrait: Display the menu in portrait mode on the right side of the product screen. Display Orientation Landscape Source Content Orientation...
Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the MENU m → OnScreen Display → Screen Protection → ENTER E formation of burnt in ghost images on the screen.
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Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
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Immediate display Screen Burn Protection Select the screen saver you want to display immediately. • Pixel Rolling bar Fading screen Pixel Shift Timer Immediate display ― The displayed image may differ depending on the model.
Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • Message Display No Signal Message Source Info Select whether to display the no-signal OSD when no signal is detected. •...
Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your MENU m → OnScreen Display → Language → ENTER E OnScreen Display Language English...
Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates. Network type • Wireless Wired ― For the models (LH55OHFPVBC, LH46OHFPVBC) that do not support wireless communication, the Wired Network Settings menu appears.
Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable.
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Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. On the dialog that appears, click the Support tab. Automatic Open Network Settings (Wired) On the Support Tab, click the Details button. The Network connection values are displayed. Connect to the network using a LAN cable.
TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support a connection in ― A connection with the router is established, but the Internet cannot be accessed.
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Manual Network Setup (Wireless) How to set up manually Network type Wireless from the Open Network Settings page. Offices may use static IP addresses. Network function searches for available wireless networks. When done, it displays a list of the If this is the case, ask the network administrator for the IP address, subnet mask, gateway and DNS server available networks.
WPS(PBC) How to set up using WPS(PBC) If your router has a WPS(PBC) button, follow these steps. Network type Wireless from the Open Network Settings page. Select WPS(PBC), press E, and then press E again. Press the WPS(PBC) button on your router within 2 minutes. Your product automatically acquires all the network setting values it needs and connects to your network.
Server Network Settings Proxy server Set up your proxy server connection and related functions. MENU m → Network → Server Network Settings → ENTER E • Address Port Password ― Address Port Password are enabled only when Proxy server is set to On. Connect to server To run Player...
Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router. ― Models that do not support wireless communication: LH55OHFPVBC, LH46OHFPVBC To connect your mobile device with your product using Wi-Fi Direct, follow these steps:...
Mobile Device Manager Allow other devices on your network, like smart phones and tablets, to share content with your product. ― Models that do not support wireless communication: LH55OHFPVBC, LH46OHFPVBC Access Notification Display a notification when a device is connected for the first time.
Chapter 09 System Accessibility Menu Transparency Adjust transparency of menu box. MENU m → System → Accessibility → ENTER E • High System High Contrast Accessibility Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is selected.
Start Setup Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function.
Time You can configure Clock Set Sleep Timer. Configure various time-related settings. ― Press the INFO button if you want to view the current time. MENU m → System → Time → ENTER E Clock Set Time Select Clock Set. Select Date or Time, and then press E.
Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. MENU m → System → Auto Source Switching →...
Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • Power Control Max. Power Saving Auto Power On Conserve power by turning off PC monitor when PC is not used for certain time.
Network Standby Power Control This feature keeps the network power on when the product turns off. Auto Power On • Max. Power Saving Power Button Standby Control The power button on the remote control can be set to turn on the power or turn on or off the power. Network Standby •...
Eco Solution Brightness Limit Limit the screen's maximum backlight level. MENU m → System → Eco Solution → ENTER E • Off: allows you to use the maximum brightness available. • prevents the use of maximum brightness and saves energy. Eco Solution Energy Saving Mode Brightness Limit...
Screen Lamp Schedule Eco Solution Brightness Limit Screen Lamp Schedule Energy Saving Mode Enable or disable the lamp schedule. • Eco Sensor Screen Lamp Schedule Schedule 1, Schedule 2 No Signal Power Off Time Auto Power Off The panel brightness will change to the brightness set in Lamp at a specified time.
Fan and Temperature Protects the product by detecting the fan speed and internal temperature. Fan Control MENU m → System → Fan and Temperature → ENTER E Selects auto or manual for the fan speed settings. System • Auto Manual Fan and Temperature Fan Speed Setting Sets the fan speed within a range of 0 and 100.
Input Device Manager Configure options for external input devices connected to the product. Keyboard Language MENU m → System → Input Device Manager → ENTER E Configure the key combination used to change the input language. Input Device Manager Keyboard type Keyboard Language Keyboard type Specify the keyboard type.
Change PIN Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN. The product has memorised your new PIN. MENU m → System →...
Security Safety Lock On ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". MENU m → System → Security → ENTER E If you want to change the PIN number, use the Change PIN function. All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be locked Security by the Safety Lock On...
General Smart Security The security provided to protect your display device and connected storage devices against viruses includes. MENU m → System → General → ENTER E Scan General Inspect your display device and connected storage devices to check for viruses. Smart Security Isolated List Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung Smart Security product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
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Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...
― The displayed image may differ depending on the model. ― The file name of the custom logo you want to download must be saved as “samsung” in all small letters. ― When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the last device that has been connected to the product.
Game Mode General When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by Smart Security selecting game mode. • Anynet+ (HDMI-CEC) ― Precautions and limitations for Game Mode HDMI Hot Plug To disconnect the game console and connect another external device, set Game Mode in the setup menu.
Chapter 10 Support Software Update Contact Samsung MENU m → Support → Software Update → ENTER E MENU m → Support → Contact Samsung → ENTER E Software Update menu lets you upgrade your product software to the latest version.
Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre – Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, Testing the Product contact Samsung Customer Service Centre. Check if your product is operating normally by using the product test function.
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an The blank spaces found on the screen have nothing to do with the product.
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Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
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Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
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Other issue There is no sound in HDMI mode. Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product. Some PC graphics cards may not automatically recognise HDMI signals that do not include sound.
Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •...
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Question Answer How do I set powersaving mode? • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.
― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website.
Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. ―...
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Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363 60.004 65.000 VESA, 1024 x 768 56.476 70.069 75.000 VESA, 1024 x 768 60.023...
• Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.
Optimum Picture Quality and Afterimage Black Matrix Colour-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may Source Drain be brighter or darker on the panel. This does not affect product performance. ‒...
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Preventing afterimage burn-in • Regular Text colour Change ‒ Use bright colours of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or Interval: Change text colour and background colour every 30 minutes system to run a screen saver when not in use.
In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.
Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage rates above refers to the number of...