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TG6411-6421E(e).book Page 1 Tuesday, December 16, 2008 7:54 AM
Model shown is KX-TG6411.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
Digital Cordless Phone
KX-TG6411E
Model No.
KX-TG6412E
KX-TG6413E
Digital Cordless Answering System
KX-TG6421E
Model No.
KX-TG6422E
KX-TG6423E
KX-TG6424E
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Table of Contents
Related Manuals for Panasonic KX-TG6412E
Summary of Contents for Panasonic KX-TG6412E
- Page 1 KX-TG6423E KX-TG6424E Model shown is KX-TG6411. Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
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Page 2: Table Of Contents
TG6411-6421E(e).book Page 2 Tuesday, December 16, 2008 7:54 AM Table of Contents Introduction Voice Mail Service Model composition ....3 Voice mail service....34 Accessory information . -
Page 3: Introduction
KX-TG6422 KX-TG6421 KX-TGA641 KX-TG6423 KX-TG6421 KX-TGA641 KX-TG6424 KX-TG6421 KX-TGA641 L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6411E/KX-TG6412E/KX-TG6413E/KX-TG6421E/KX-TG6422E/ KX-TG6423E/KX-TG6424E Feature differences Intercom Series Answering system Between handsets KX-TG6411 series – KX-TG6421 series *1 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 4). - Page 4 *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1008ZT: Titanium black PNLC1008YS: Silver Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4MRE...
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Page 5: General Information
L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 6: Important Information
TG6411-6421E(e).book Page 6 Tuesday, December 16, 2008 7:54 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product. -
Page 7: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 8: Specifications
TG6411-6421E(e).book Page 8 Tuesday, December 16, 2008 7:54 AM Important Information L Operating the product near electrical Penalties may be applicable for incorrect appliances may cause interference. Move disposal of this waste, in accordance with away from the electrical appliances. national legislation. - Page 9 TG6411-6421E(e).book Page 9 Tuesday, December 16, 2008 7:54 AM Important Information *2 KX-TG6421/KX-TG6422/KX-TG6423/ KX-TG6424 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
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Page 10: Getting Started
TG6411-6421E(e).book Page 10 Tuesday, December 16, 2008 7:54 AM Getting Started L Do NOT use alkaline/Manganese/Ni- Cd batteries. Setting up L Confirm correct polarities (S, T). Connections L Use only the supplied Panasonic AC adaptor PQLV219E. ■ Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY Hooks... -
Page 11: Note When Setting Up
L It is normal for batteries not to reach the same telephone line jack using a T- full capacity at the initial charge. adaptor. Your Panasonic sales shop can Maximum battery performance is offer you more information about reached after a few complete cycles of connection possibilities. -
Page 12: Controls
TG6411-6421E(e).book Page 12 Tuesday, December 16, 2008 7:54 AM Getting Started K Charge contacts Controls ■ Control type A Soft keys The handset features 3 soft keys. By Handset pressing a soft key, you can select the feature shown directly above it on the display. -
Page 13: Display
TG6411-6421E(e).book Page 13 Tuesday, December 16, 2008 7:54 AM Getting Started Item Meaning ■ KX-TG6421/KX-TG6422/ KX-TG6423/KX-TG6424 When displayed next to the battery icon: Answering system is (page 28) When displayed with a number: New messages have been recorded. (page 30) Answering system answers calls with a greeting message and... -
Page 14: Turning The Power On/Off
TG6411-6421E(e).book Page 14 Tuesday, December 16, 2008 7:54 AM Getting Started Soft key icons Turning the power Icon Action on/off Returns to the previous screen. Power on Displays the menu. Press {ih} for about 1 second. Accepts the current selection. Power off Displays a previously Press {ih} for about 2 seconds. - Page 15 TG6411-6421E(e).book Page 15 Tuesday, December 16, 2008 7:54 AM Getting Started ■ KX-TG6411/KX-TG6412/ KX-TG6413 {^} 3 times i M ■ KX-TG6421/KX-TG6422/ KX-TG6423/KX-TG6424 {^} 4 times i M {V} 2 times i M 2 times i {V}/{^}: Select your desired language. i M i {ih} Date and time 8 (middle soft key) {V}/{^}: “Handset Setup”...
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Page 16: Making/Answering Calls
TG6411-6421E(e).book Page 16 Tuesday, December 16, 2008 7:54 AM Making/Answering Calls {V}/{^}: “Yes” i M i {ih} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press ^. -
Page 17: Useful Features During A Call
TG6411-6421E(e).book Page 17 Tuesday, December 16, 2008 7:54 AM Making/Answering Calls If you subscribe to both Caller ID and Adjusting the handset ringer volume Call Waiting with Caller ID services, Press {^} or {V} repeatedly to select the the 2nd caller’s information is displayed desired volume while the handset is after you hear the call waiting tone on the ringing for an incoming call. -
Page 18: Phonebook
TG6411-6421E(e).book Page 18 Tuesday, December 16, 2008 7:54 AM Phonebook Press the dial key ({0} to {9}) which contains the character you are Handset phonebook searching for (page 37). L Press the same dial key The phonebook allows you to make calls repeatedly to display the first without having to dial manually. -
Page 19: Copying Phonebook Entries
16). Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset. Copying an entry Find the desired entry (page 18). {V}/{^}: “Copy” i M Enter the handset number you wish to send the phonebook entry to. -
Page 20: Programming
TG6411-6421E(e).book Page 20 Tuesday, December 16, 2008 7:54 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 8 (middle soft key) Press {V} or {^} to select the desired top-menu. i M Press {V} or {^} to select the desired item in sub-menu 1. - Page 21 TG6411-6421E(e).book Page 21 Tuesday, December 16, 2008 7:54 AM Programming Top-menu Sub-menu 1 Sub-menu 2 Page – – Base Unit Setup Ringer Volume > <Medium> – – Privacy Mode <Off> – Recall/Flash <100 msec.> – Base Unit PIN <0000> – Repeater <Off>...
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Page 22: Special Programming
TG6411-6421E(e).book Page 22 Tuesday, December 16, 2008 7:54 AM Programming L To stop the alarm, press any dial key or place the handset on the base unit Special programming or charger. L When the handset is in use, the alarm Alarm will not sound until the handset is in standby mode. -
Page 23: Registering A Unit
TG6411-6421E(e).book Page 23 Tuesday, December 16, 2008 7:54 AM Programming busy tone to the caller, and then Proceed with the desired operation. disconnects the call. ■ Editing a number: 8 i {V}/{^}: “Edit” i Important: M i Press {^} or {V} to move L When the unit receives a call from a the cursor. - Page 24 L If you forget your PIN, see page You can increase the signal range of the base unit by using a DECT repeater. L When the handset has been Please use only the Panasonic DECT registered successfully, w stops repeater noted on page 4. Contact your flashing.
- Page 25 TG6411-6421E(e).book Page 25 Tuesday, December 16, 2008 7:54 AM Programming Note: L After turning the repeater mode on or off, w flashes on the handset momentarily. This is normal and the handset can be used once w stops flashing. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
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Page 26: Caller Id Service
TG6411-6421E(e).book Page 26 Tuesday, December 16, 2008 7:54 AM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Important: L This unit is Caller ID compatible. To Caller list use Caller ID features, you must subscribe to a Caller ID service. - Page 27 TG6411-6421E(e).book Page 27 Tuesday, December 16, 2008 7:54 AM Caller ID Service {V}/{^}: “Caller List” i M {V}/{^}: Select the desired entry. L If the other party’s name is displayed on the screen, you can switch the screen between the name and its phone number by pressing 9 repeatedly.
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Page 28: Answering System
TG6411-6421E(e).book Page 28 Tuesday, December 16, 2008 7:54 AM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG6421/KX-TG6422/ KX-TG6423/KX-TG6424 Turning the answering The answering system can answer and system on/off... -
Page 29: Greeting Message
TG6411-6421E(e).book Page 29 Tuesday, December 16, 2008 7:54 AM Answering System {V}/{^}: “Call Screening” i callers’ messages are not recorded and the unit plays a different pre- recorded greeting message asking {V}/{^}: Select the desired setting. callers to call again. i M i {ih} Erasing your greeting message (Resetting to a pre-recorded greeting... - Page 30 TG6411-6421E(e).book Page 30 Tuesday, December 16, 2008 7:54 AM Answering System L If there are no new messages, the When finished, press {ih}. base unit plays back all messages. Note: Note: L To switch to the receiver, press {C}. L When the answer on indicator on the L If “Messages Full”...
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Page 31: Remote Operation
TG6411-6421E(e).book Page 31 Tuesday, December 16, 2008 7:54 AM Answering System *1 If pressed within the first 5 Remote access code seconds of a message, the A 3-digit remote access code must be previous message is played. entered when operating the answering *2 You can also erase as follows: system remotely. -
Page 32: Answering System Settings
TG6411-6421E(e).book Page 32 Tuesday, December 16, 2008 7:54 AM Answering System Voice guidance Turning on the answering system remotely During remote operation, the unit’s voice guidance starts and prompts you to If the answering system is off, you can press {1} to perform a specific turn it on remotely. - Page 33 TG6411-6421E(e).book Page 33 Tuesday, December 16, 2008 7:54 AM Answering System {V}/{^}: “Answer System” i Caller’s recording time You can change the maximum message {V}/{^}: “Settings” i M recording time allotted to each caller. {V}/{^}: “Number of Rings” i You can also select “Greeting Only” which sets the unit to greet callers but {V}/{^}: Select the desired setting.
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Page 34: Voice Mail Service
TG6411-6421E(e).book Page 34 Tuesday, December 16, 2008 7:54 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 35: Intercom/Locator
TG6411-6421E(e).book Page 35 Tuesday, December 16, 2008 7:54 AM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred Note: between 2 handsets. L If you receive an outside call while During an outside call, press 4 to talking on the intercom, you hear put the call on hold. - Page 36 TG6411-6421E(e).book Page 36 Tuesday, December 16, 2008 7:54 AM Intercom/Locator Note: L After the paging party disconnects, you can talk to the outside caller. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
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Page 37: Useful Information
TG6411-6421E(e).book Page 37 Tuesday, December 16, 2008 7:54 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 37). - Page 38 TG6411-6421E(e).book Page 38 Tuesday, December 16, 2008 7:54 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
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Page 39: Error Messages
TG6411-6421E(e).book Page 39 Tuesday, December 16, 2008 7:54 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been Check Phone Line connected yet or not connected properly. -
Page 40: Troubleshooting
TG6411-6421E(e).book Page 40 Tuesday, December 16, 2008 7:54 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 41 TG6411-6421E(e).book Page 41 Tuesday, December 16, 2008 7:54 AM Useful Information Problem Cause/solution I do not know how to erase y L There are unviewed missed calls remaining. (Missed call) from the display. View them and erase y in the following way. 8 (middle soft key) {V}/{^}: “Caller List”...
- Page 42 TG6411-6421E(e).book Page 42 Tuesday, December 16, 2008 7:54 AM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or ) L Battery charge is low. Fully charge the flashes. batteries (page 10). I fully charged the batteries, but L Clean the charge contacts and charge again ) still flashes.
- Page 43 TG6411-6421E(e).book Page 43 Tuesday, December 16, 2008 7:54 AM Useful Information Problem Cause/solution I cannot make a call. L The handset is too far from the base unit. Move closer and try again. L Another unit is in use. Wait and try again later. L Answering system is being used.
- Page 44 TG6411-6421E(e).book Page 44 Tuesday, December 16, 2008 7:54 AM Useful Information Answering system (KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 28). L The message memory is full. Erase unnecessary messages (page 30).
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Page 45: Wall Mounting
Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. -
Page 46: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. -
Page 47: Index
TG6411-6421E(e).book Page 47 Tuesday, December 16, 2008 7:54 AM Index Pause: 16 Phonebook: 18 Index PIN: 22 Power failure: 11 Additional handsets: 23 Power on/off: 14 Alarm: 22 Privacy mode: 21 Answering calls: 16 Recall/flash: 17, 21 Answering system: 28 Redialling: 16 Call screening: 28 Repeater: 24... - Page 48 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.