Table of Contents
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Model shown is KX-TG6411.
Panasonic's environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic's Green Products.
Standby power consumption
reduced by 59%
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Consulte "Guía Rápida Española", página 51.
Operating Instructions
Expandable Digital Cordless Phone
Expandable Digital Cordless
KX-TG6411
Model No.
with 2 Handsets
KX-TG6412
Model No.
with 3 Handsets
KX-TG6413
Model No.
Answering System
with 3 Handsets
KX-TG6423
Model No.
KX-TG6473
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Table of Contents
Related Manuals for Panasonic KX-TG6411
Summary of Contents for Panasonic KX-TG6411
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Page 1: Operating Instructions
Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Consulte “Guía Rápida Española”, página 51. Operating Instructions Expandable Digital Cordless Phone Model No. -
Page 2: Table Of Contents
Table of Contents Introduction Model composition ....3 Accessory information ... . . 4 Important Information For your safety . -
Page 3: Introduction
Model No. KX-TG6411 series KX-TG6421 series *1 Talking battery alert (page 10)/Talking alarm clock (page 24) *2 KX-TG6473 does not support Talking Caller ID feature. For assistance, please visit http://www.panasonic.com/help ■ KX-TG6421 series KX-TG6412. Base unit Model No. Part No. -
Page 4: Accessory Information
*2 PNYNTGA641TR: Black metallic, PNYNTGA641SR: Pearl silver *3 PNKE1029Z1: Black metallic, PNKE1029Z2: Pearl silver *4 PNWETG6412T: Black metallic, PNWETG6412S: Pearl silver, PNWETG6412M: Metallic gray *5 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Quantity KX-TG6411 – KX-TG6412... -
Page 5: Expanding Your Phone System
Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 61). Accessory item Order number Rechargeable HHR-4DPA batteries L To order, please call 1-800-332-5368 or visit Battery requirement: – Nickel metal hydride (Ni-MH) type battery – 2 AAA (R03) batteries for every handset... -
Page 6: Important Information
These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Unplug from power outlets and never touch the inside of the product if its casing has been broken open. -
Page 7: Important Safety Instructions
Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-free communications, place your base unit: –... -
Page 8: Specifications
Dispose of used batteries according to the instructions. Notice ENERGY STAR ® As an ENERGY STAR Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. -
Page 9: Getting Started
Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219. ■ Base unit Press plug firmly. “Click” To single-line telephone jack (RJ11C) DSL/ADSL filter* (Not supplied) Correct Wrong Base Base unit unit *For DSL/ADSL service users ■ Charger (120 V AC, 60 Hz) For assistance, please visit http://www.panasonic.com/help... -
Page 10: Note When Setting Up
Panasonic T-adaptor (page 5). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5. Note for battery installation L Use the supplied rechargeable batteries. -
Page 11: Controls
Ringer indicator Message indicator B Speaker C {C} (TALK) D {s} (SP-PHONE: Speakerphone) For assistance, please visit http://www.panasonic.com/help E Headset jack (KX-TG6411 series page 3) F Dial keypad ({*}: TONE) G Receiver H Display I {OFF} J {FLASH} {CALL WAIT}... -
Page 12: Display
E {^}/{V} (VOL.: Volume up/down) {7}/{8} (Repeat/Skip) F {6} (Play) Message indicator G {LOCATOR} H {ANSWER ON} ANSWER ON indicator For assistance, please visit http://www.panasonic.com/help Display Handset display items Item Meaning Within range of a base unit Out of range of a base unit The line is in use. -
Page 13: Initial Settings
The default setting is “English”. {MENU} i {#}{1}{1}{2} {V}/{^}: Select the desired setting. {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/help Getting Started Dialing mode If you cannot make calls, change this setting according to your telephone line service. -
Page 14: Making/Answering Calls
(each 48 digits max.). {REDIAL} {V}/{^}: Select the desired phone number. For assistance, please visit http://www.panasonic.com/help Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. i {ERASE} {V}/{^}: “Yes” i {SELECT}... -
Page 15: Useful Features During A Call
To release hold, press {C}. L Another handset user can take the call by pressing {C}. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls Note: L If a call is kept on hold for more than 9... -
Page 16: Call Share
L While this feature is turned on, the battery operating time is shortened (page 10). For assistance, please visit http://www.panasonic.com/help Call share This feature allows you to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. -
Page 17: Shared Phonebook
L When you assign the ringer ID to an entry in the shared phonebook using one handset, it is applied for all handsets. For assistance, please visit http://www.panasonic.com/help Shared Phonebook Character table for entering names Character &... -
Page 18: Erasing Entries
“No Ringer ID”. {SAVE} i {OFF} Erasing entries Find the desired entry (page 17). {ERASE} For assistance, please visit http://www.panasonic.com/help {V}/{^}: “Yes” i {SELECT} i {OFF} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. -
Page 19: Programming
Caller list Set date / time (KX-TG6411 series: page 3) Answering device (KX-TG6421 series: page 3) V.M. access For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – Date and time Alarm Time adjust Play new msg. Play all msg. Erase all msg. - Page 20 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 KX-TG6473 does not support Talking Caller ID feature. For assistance, please visit http://www.panasonic.com/help Sub-menu 1 –...
- Page 21 Message alert Register handset *5, *6 Ringer tone (Handset) Ringer volume (Handset) Set dial mode For assistance, please visit http://www.panasonic.com/help Feature Setting code code {7}{2}{0} {1}: Once {2}: Daily {0}: <Off> {2}{0}{0} {1}: On {0}: <Off> {1}: On {0}: <Off>...
- Page 22 Answer off Answer on Check greeting Erase all msg. (msg.: messages) Play all msg. (msg.: messages) For assistance, please visit http://www.panasonic.com/help Feature Setting code code {1}{2}{1} {0}: 900ms {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {*}: 200ms {#}: 160ms...
- Page 23 However even when the ringer volume is set to off, the handset rings at the low level for alarm (page 24), intercom calls, and paging (page 39). *8 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call.
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Page 24: Special Programming
For assistance, please visit http://www.panasonic.com/help An alarm sounds daily at Daily the set time. Set the desired time. i {OK} L KX-TG6411 series (page 3) users skip to step 5. {V}/{^}: Select “Tone/Melody” or “Voice”. i {SELECT} {V}/{^}: Select the desired item. i... -
Page 25: Call Block
Changing the start and end time {MENU} i {#}{2}{3}{7} Continue from step 3, “Turning silent mode on/off”, page 25. For assistance, please visit http://www.panasonic.com/help Call block (Caller ID subscribers only) This feature allows the unit to reject calls when: –... -
Page 26: Registering A Unit
Handset: {MENU} i {#}{1}{3}{0} Base unit: ■ KX-TG6411 series: page 3 Press and hold {LOCATOR} for about 4 seconds. (No registration tone) ■ KX-TG6421 series: page 3 Press and hold {LOCATOR} for about 4 seconds until the registration tone sounds. - Page 27 This allows the handset to end its wireless connection with the system. {MENU} i {#}{1}{3}{1} {3}{3}{5} i {OK} Select the handset you want to cancel by pressing the desired handset number. {V}/{^}: “Yes” i {SELECT} For assistance, please visit http://www.panasonic.com/help Programming...
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Page 28: Caller Id Service
When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. For assistance, please visit http://www.panasonic.com/help Talking Caller ID Available for: KX-TG6421 (Except KX-TG6473) series (page 3) This feature lets you know who is calling without looking at the display. -
Page 29: Caller List
L If the entry has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. For assistance, please visit http://www.panasonic.com/help Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. -
Page 30: Erasing Selected Caller Information
{V}/{^}: Select the desired entry. L To edit the number, press {EDIT} repeatedly until the phone number is shown in the desired format. For assistance, please visit http://www.panasonic.com/help {SAVE} {V}/{^}: “Phonebook” i {SELECT} Continue from step 2, “Editing entries”, page 18. -
Page 31: Answering System
For assistance, please visit http://www.panasonic.com/help Answering System – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. -
Page 32: Greeting Message
{MENU} i {#}{3}{0}{4} {YES} i {OFF} For assistance, please visit http://www.panasonic.com/help Playing back the greeting message {MENU} i {#}{3}{0}{3} {OFF} Listening to messages... -
Page 33: Listening To Messages Using The Handset
Adjust the receiver/ speaker volume Repeat message Skip message Stop playback {STOP} For assistance, please visit http://www.panasonic.com/help {ERASE} *1 If pressed within the first 5 seconds of a message, the previous message is played. Calling back (Caller ID subscribers only) -
Page 34: Remote Commands
{2} to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages For assistance, please visit http://www.panasonic.com/help – Play back new messages – Record your message – Erase all messages Note:... -
Page 35: Answering System Settings
2nd ring when new messages have been recorded, or at the end of the 4th ring For assistance, please visit http://www.panasonic.com/help Answering System when there are no new messages. If you call your phone from outside to listen to... -
Page 36: Message Alert
(page 38). {MENU} i {#}{3}{4}{0} {V}/{^}: Select the desired setting. i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/help Note: L While message alert is on, battery operating time is shortened (page 10). -
Page 37: Voice Mail Service
Note: L When storing your voice mail access number and your mailbox password, press {PAUSE} to add pauses (page For assistance, please visit http://www.panasonic.com/help Voice Mail Service 14) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. -
Page 38: Listening To Voice Mail Messages
L If your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same For assistance, please visit http://www.panasonic.com/help line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. -
Page 39: Intercom/Locator
You can locate a misplaced handset by pressing {LOCATOR} on the base unit. To stop paging, press it again or {OFF} on the handset. For assistance, please visit http://www.panasonic.com/help Intercom/Locator Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets. -
Page 40: Useful Information
(A). Connect the AC adaptor cord and telephone line cord (B). Hooks For assistance, please visit http://www.panasonic.com/help Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit. Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. - Page 41 83 mm 102 mm inches) (4 inches) For assistance, please visit http://www.panasonic.com/help To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). Charger 83 mm...
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Page 42: Error Messages
No link. Reconnect base AC adaptor. Requires subscription to Caller ID. Store V.M. no. For assistance, please visit http://www.panasonic.com/help Cause/solution L The called unit is in use. L Other units are in use and the system is busy. Try again later. -
Page 43: Troubleshooting
Programmable settings Problem I have changed the display language to a language I cannot read. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly (page 9). L Fully charge the batteries (page 9). L Check the connections (page 9). - Page 44 Making/answering calls, intercom Problem _ is displayed. For assistance, please visit http://www.panasonic.com/help Cause/solution L A call is being received. Answer the call and start again after hanging up. L The maximum number of handsets (6) is already registered to the base unit.
- Page 45 Caller ID/Talking Caller ID Problem Caller information is not displayed. For assistance, please visit http://www.panasonic.com/help Cause/solution L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.
- Page 46 The 2nd caller’s information is not displayed during an outside call. *1 KX-TG6421 (Except KX-TG6473) series: page 3 For assistance, please visit http://www.panasonic.com/help Cause/solution L Depending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.
- Page 47 While recording a greeting message or listening to messages, the unit rings and the operation stops. For assistance, please visit http://www.panasonic.com/help Cause/solution L The answering system is turned off. Turn it on (page 31). L The message memory is full. Erase unnecessary messages (page 32).
- Page 48 Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days.
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Page 49: Fcc And Other Information
Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. For assistance, please visit http://www.panasonic.com/help Useful Information The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. - Page 50 – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. For assistance, please visit http://www.panasonic.com/help – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.
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Page 51: Guía Rápida Española
Guía Rápida Española Instalación Unidad base L Use sólo el adaptador de corriente Panasonic PQLV219 incluido. “Clic” A la toma de teléfono de línea única (RJ11C) Filtro DSL/ADSL* (no se suministran) *Para usuarios de líneas DSL/ADSL Auricular L UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03). -
Page 52: Idioma De La Pantalla
Fecha y hora (Auricular) {MENU} i {#}{1}{0}{1} Introduzca el día, mes y año actuales. i {OK} Introduzca la hora y minuto actuales (formato de reloj de 24 horas). {GUARDA} i {OFF} Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Subir volumen Bajar volumen... - Page 53 Para hacer llamadas Contestador de llamadas (Unidad base): Serie KX-TG6421 Contestador encendido/ apagado Para escuchar mensajes Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Marque el número telefónico. i {C}/{s} {C}/{s} {OFF} Oprima {^} o {V} repetidamente mientras habla. {REMR.} i {V}/{^}: Seleccione el número telefónico deseado.
- Page 54 Entonces puede grabar su mensaje. L No puede introducir los comandos remotos mientras esté grabando su mensaje o después de hacerlo. Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Comando remoto Repetir mensaje (durante la reproducción) Avanzar al siguiente mensaje (durante la reproducción)
- Page 55 ¿Cómo se contestan las llamadas en espera (segunda llamada)? Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Causa y solución L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está...
- Page 56 Es posible que su teléfono requiera servicio. Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:http://www.panasonic.com/help (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) “Cargando” aparece. “Cargando” aparece ahora.
- Page 57 Continúa apareciendo Es posible que su teléfono requiera servicio. Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:http://www.panasonic.com/help (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Guía Rápida Española No aparece Hablar Oprima {s}, y después...
- Page 58 Auricular Oprima {OK}, y después oprima {OFF} después de que se emita un pitido largo. Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) {MENU} {LOCATOR} {LOCATOR} Opr. LOCATOR...
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Page 59: Appendix
Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its... - Page 60 L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom. L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices.
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Page 61: Customer Services
TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 62: Index
Index Index Additional handset: 26 Alarm: 24 Answering calls: 14 Answering system Call screening: 31 Erasing messages: 32, 33, 34 Greeting only: 36 Listening to messages: 32, 33, 34 Number of rings: 35 Recording time: 36 Remote access code: 33 Remote operation: 33 Ring count: 35 Toll saver: 35... - Page 63 Notes...
- Page 64 One Panasonic Way, Secaucus, New Jersey 07094 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.