Samsung NE63 8315 Series User Manual page 54

Troubleshooting
Problem Possible cause
Brown streaks or Boilovers have been cooked
specks. onto the surface.
Areas of Mineral deposits from
discoloration with water and food have been
metallic sheen. left on the surface of the
cooktop.
"Cracking" or This is the sound of the
"popping" sound. metal heating and cooling
during both the cooking
and self-cleaning functions.
54 English
OVEN
Solution
Wait until the surface
•
cools down. Then,
The oven will
use a single-edge
not turn on.
razor-blade scraper at
approximately a 45°
angle against the glass
surface to remove the
soil.
• See the section on the
care and cleaning of
the glass cooktop on
page 48.
• Remove using a
ceramic-glass cooktop
cleaning cream.
• Use cookware with
clean, dry bottoms.
Clean the cooktop with
a ceramic cleaning
The oven light
agent regularly every will not turn
week.
on.
This is normal operation,
and not a system failure.
Use the range as usual.
Problem Possible cause
The range is not completely
plugged into the electrical
outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
The oven controls have been
set improperly.
The oven is too hot.
Incomplete service wiring.
Power outage.
The light bulb is loose or
defective.
The switch operating the light
is broken.
Solution
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the chapter on operating
the oven starting on page
28.
Allow the oven to cool.
Call for service.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
Tighten or replace the bulb.
Call for service.