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Service
1
Check the electrical plug and socket
as often as possible Reliable electrical
contact must be ensured, as well as
proper grounding The plug and socket
must not become excessively hot
2
If the water heater is not used for a long
time, especially in regions with low air
temperature (below °C), to prevent damage
to the water heater (due to freezing of water
in the internal tank), the water from the
heater should be drained
3
To ensure reliable operation of the water
heater for a long time and maintain
warranty obligations, it is recommended
that regular maintenance by specialists
of
authorized
service
centers
recommended, during which the internal
tank is cleaned, salt deposits are removed
from the electrical heating elements of
the water heater, and the condition of
the magnesium anode is checked, in case
consumption of half or more is replaced
The frequency of maintenance of the
water heater depends on the hardness of
the water in the area Possible intervals
from 3 months to a year
The frequency of cleaning the tank
depends
on
the
hardness
of
water Cleaning must be carried out
by authorized service centers In the
warranty card, a note is required that
maintenance is carried out at least once
every 12 months
4
Preventive work must be carried out
with strict observance of the operating
instructions and safety precautions by
specialists of authorized service centers
5
Remember to check the operation of
the safety valve ev ery 14 days Check
method: move the drain handle to
the upper position until you feel the
transition of the thread, and then
water should flow from the valve hole.
After checking the water flow, return the
handle to the previous position
6
Check periodically for scale and blockage
* The appearance of the thermal switch may differ depending
on the batch
14
Drainage of the valve,
in order to avoid clog-
ging, is carried out as
follows: if the valve
has a lever, then it
must be lifted sever-
al times, if the valve
is without a lever, it
pressure relief hole
отверстие сброса давления
must be unscrewed
and scale accumula-
fig
tions removed
Thermal switch
The PHILIPS water heater is equipped with
a thermal switch that will cut off the power
supply to the heating element when the
water overheats or is not present in the water
heater If the water heater is connected to
is
the electrical network, but there is no water
heating and the indicator lamp does not
light up, then the thermal switch has turned
off or has not been turned on. To return
the water heater to working condition, you
must: – turn off the power supply from the
electric heater, remove the lining of the
bottom cover of the vertical water heater;
-
unscrew
the
nut
fastening the thermal
ручка слива
ручка слива
switch fixed on the
heating
element
Оption
the
винт
винт
flange, turn the thermal
switch over and press
until it clicks the button
отверстие сброса давления
отверстие сброса давления
located in the center
of the thermal switch
Оption
(Fig. 8)*; – if the button
is not pressed and there
is no click, then wait until the thermal switch
cools down to the initial temperature
Note: disconnection of the thermal switch is
not a warranty case, if this is not the result of
a warranty malfunction of the thermostat
Attention!
1
Never drain water if its temperature is
above 50 °C, as this may cause burns
2
If water does not flow, the valve is
damaged In this case, the water heater
must not be used and it is recommended
to call a service technician
Troubleshooting
drain handle
ручка слива
The phenomenon
screw
винт
The water temperature
is too high
Water flows from the
body of the appliance
7
Indicator do not light,
water does not heat up
No water flows from the
hot water tap
лампочка - индика
тор работы УЗО (1)
лампочка - индика
тор работы УЗО (1)
Water leak
кнопка TEST (2)
кнопка TEST (2)
кнопка перезапуска (3)
кнопка перезапуска (3)
E1
E2
E4
E8
1
Electrical principal diagram
2
fig 8
Reasons
Damage to the water temperature
control system
1 Destruction of the inner tank
(corrosion)
2 The seal at the connection point of the
heating element is broken
1 Damage to the temperature control
device
2 The temperature limiter has been
activated or not activated
3 Damage to the temperature limiting
device
1. The water supply is turned off
2 Too low water pressure
3 Closed cold water tap
The seal at the pipe connection is broken
Dry burning fault
Sensor failure
Overtemperature fault
Electronic anode fault
Thermal
circuit breaker
Mainboard
Transformer
Heating
Temperature sensor
Element
fig
9
Treatment failure
Contact a repair specialist
an authorized center
Contact a repair specialist
an authorized center
Contact a repair specialist
an authorized service center
Turn on the thermal switch, following
the instructions for turning it on
Contact a repair specialist
an authorized service center
Wait until the water supply
is restored
Turn on the water heater again when
normal water pressure is restored
Open the cold water supply tap
Replace joint seal
Contact a repair specialist
an authorized service center
Contact a repair specialist
an authorized service center
Release some hot water and wait for
the inner tank to cool down
Contact a repair specialist
an authorized service center
15
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