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Sony Xperia C3 Dual Test Instructions

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Troubleshooting Guide
- mechanical -
TM
TM
Xperia
C3 Dual
Xperia
C3
S55t, S55u, D2502
D2533
1290-1679 Rev 3
©
Sony Mobile Communications AB – Company Internal

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  • Page 1 Troubleshooting Guide - mechanical - Xperia C3 Dual Xperia S55t, S55u, D2502 D2533 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal...

  • Page 2: Table Of Contents

    1.15.1 Compass fails .................... 34 1.16 Accelerometer ..................35 1.16.1 Accelerometer test fails ................35 1.17 Gyroscope ..................36 1.17.1 Gyroscope test fails .................. 36 1.18 Ambient Light Sensor ................ 37 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 2(58)
  • Page 3 1.34 HandsFree by Wire ................56 1.34.1 Connection to portable Handsfree fails ........... 56 1.35 Data Communication ................. 57 1.35.1 Data transfer via System Connector fails ..........57 Revision History ................58 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 3(58)
  • Page 4 Note: Accelerometer Calibration always must be performed when Board Swap or wrong Accelerometer readouts; 1289-2983 Trouble Shooting Application – mechanical. Note: Touch Panel Calibration always must be performed when replacing Display Frame Assy; 1289-2983 Trouble Shooting Application – mechanical. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 4(58)

  • Page 5: Problem Areas

    Inspect the BtB connector of the Battery to Main PBA. Action: 1. If not properly connected – disconnect and reconnect it. 2. If dirty or oxidized – clean the both sides of the BtB connector. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 5(58)
  • Page 6 Troubleshooting Guide (mech) Problem Areas: Power 3. If the BtB connector, the Battery FPC or the Battery is damaged – replace the Battery. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 6(58)

  • Page 7: Keys

    2. If dirty or oxidized – clean it. 3. If the FPC of Main FPC Assy is damaged – replace the Main FPC Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 7(58)

  • Page 8: On/Off Key

    3. If the volume key switch is damaged – replace the Main FPC Assy. 1.2.3 On/Off Key Check: Inspect the external area of the Power Key. Action: If dirty – clean it. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 8(58)
  • Page 9 Inspect the rubber of the Power Key (a) and Power Key switch (b). Action: 1. If dirty – clean them. 2. If the rubber of the power key is damaged – replace the Power/Side Key Assy. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 9(58)

  • Page 10: Camera Key

    2. If dirty or oxidized – clean it. 3. If the FPC of Main FPC Assy is damaged – replace the Main FPC Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 10(58)
  • Page 11 2. If the rubber of the Camera Key is damaged – replace the Camera Key Assy. 2. If the camera key switch is damaged – replace the Main FPC Assy. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 11(58)

  • Page 12: Touch Screen

    – replace the Display Frame Assy. 4. If the BtB connector of LCD FPC or FPC is damaged – replace the Display Frame Assy. 5. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 12(58)
  • Page 13 Inspect the BtB connector of Main FPC Assy to Main PBA. Action: 1. If not properly connected – disconnect and reconnect it. 2. If dirty or oxidized – clean it. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 13(58)
  • Page 14 Troubleshooting Guide (mech) Problem Areas: Touch Screen 3. If the FPC of Main FPC Assy is damaged – replace the Main FPC Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 14(58)

  • Page 15: Display

    3. If the BtB connector of LCD FPC or FPC is damaged – replace the Display Frame Assy. 3. If the BtB connector of Main FPC Assy or FPC is damaged – replace the Main FPC Assy. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 15(58)
  • Page 16 2. If dirty or oxidized – clean it. 3. If the FPC of Main FPC Assy is damaged – replace the Main FPC Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 16(58)

  • Page 17: Led/Illumination

    Inspect external port of LED on the Display Frame Assy. Action: 1. If dirty – clean it. Check: Inspect the LED on the Main PBA. Action: 1. If dirty – clean it. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 17(58)

  • Page 18: Speaker

    2. If damaged – replace the Speaker Net. Check: Inspect the Speaker Mesh on the Ant Speaker Bottom Frame Assy. Action: 1. If clogged – clean it. 2. If damaged – replace the Speaker Mesh. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 18(58)
  • Page 19 Inspect the BtB connector of Main FPC Assy to Main PBA. Action: 1. If not properly connected – disconnect and reconnect it. 2. If dirty or oxidized – clean it. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 19(58)
  • Page 20 Troubleshooting Guide (mech) Problem Areas: Speaker 3. If the FPC of Main FPC Assy is damaged – replace the Main FPC Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 20(58)

  • Page 21: Earphone

    1. If dirty – clean them. 2. If the contact pins of the Ear Speaker or the Ear Speaker are damaged – replace the Earspeaker. 3. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 21(58)

  • Page 22: Microphone

    2. If damaged – replace the Display Frame Assy. Check: Inspect the primary microphone on the Main FPC Assy. Action: 1. If the microphone or the FPC is damaged – replace the Main FPC Assy. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 22(58)

  • Page 23: Secondary Microphone

    1.8.1 Secondary Microphone Check: Inspect the external port of secondary microphone on the Back Cover Assy. Action: 1. If clogged – clean it. Check: Inspect the 2nd Mic Mesh. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 23(58)
  • Page 24 2. If damaged – replace the 2nd Mic Rubber. Check: Inspect the secondary microphone on the Main PBA. Action: 1. If dirty – clean it. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 24(58)

  • Page 25: Vibrator

    Inspect the BtB connector of Sub PBA to the Main FPC Assy. Action: 1. If not properly connected – disconnect and reconnect it. 2. If dirty or oxidized – clean it. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 25(58)
  • Page 26 2. If dirty or oxidized – clean it. 3. If the FPC of Main FPC Assy is damaged – replace the Main FPC Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 26(58)

  • Page 27: Camera

    2. If dirty or oxidized – clean it. 3. If the BtB connector or the Main Camera is damaged – replace the Main Camera. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 27(58)

  • Page 28: Video Call Camera Defects

    1. If not properly connected – disconnect and reconnect it. 2. If dirty or oxidized – clean it. 3. If the FPC or the Chat Camera is damaged – replace the Chat Camera. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 28(58)

  • Page 29: Flash Led

    1. If dirty – clean it. 2. Replace Main PBA. 1.11.2 Front Flash LED not flashing Check: Inspect the external area of the front flash LED. Action: 1. If dirty – clean it. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 29(58)
  • Page 30 Action: 1. If dirty – clean it. Check: Inspect the front Flash LED on the Main PBA. Action: 1. If dirty – clean it. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 30(58)

  • Page 31: Bluetooth And Wlan

    2. If the contact pad on Ant Top Frame Assy or Ant Top Frame Assy is damaged – replace the Ant Top Frame Assy. 3. If the contact pin on main PBA is damaged – replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 31(58)

  • Page 32: Nfc

    2. If the NFC antenna contact pads or NFC antenna film is damaged – replace the Ant Top Frame Assy. 3. If the contact pins on main PBA is damaged – replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 32(58)

  • Page 33: Gps

    2. If the GPS antenna contact pad is damaged – replace the Ant Top Frame Assy. 3. If the contact pin on main PBA is damaged – replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 33(58)

  • Page 34: Compass

    Check: Inspect the compass chip on the Main FPC Assy. Action: 1. If the compass chip is damaged – replace the Main FPC Assy. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 34(58)

  • Page 35: Accelerometer

    Troubleshooting Guide (mech) Problem Areas 1.16 Accelerometer 1.16.1 Accelerometer test fails Action: 1. Follow the 1289-2983 Trouble Shooting Application – mechanical to run the Accelerometer Calibration. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 35(58)

  • Page 36: Gyroscope

    Troubleshooting Guide (mech) Problem Areas 1.17 Gyroscope 1.17.1 Gyroscope test fails N/A. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 36(58)

  • Page 37: Ambient Light Sensor

    2. If scratched or damaged – replace the Display Frame Assy. Check: Inspect light sensor on the Main PBA. Action: 1. If dirty – clean it. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 37(58)

  • Page 38: Proximity Switch

    2. If scratched or damaged – replace the Display Frame Assy. Check: Inspect the proximity sensor and proximity switch on the Main PBA. Action: 1. If dirty – clean it. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 38(58)

  • Page 39: Pressure Sensor

    Troubleshooting Guide (mech) Problem Areas 1.20 Pressure Sensor 1.20.1 Pressure Sensor test fails N/A. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 39(58)

  • Page 40: Real Time Clock

    Troubleshooting Guide (mech) Problem Areas 1.21 Real Time Clock 1.21.1 Real time clock test fails Action: Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 40(58)

  • Page 41: Total Call Time

    Troubleshooting Guide (mech) Problem Areas 1.22 Total call time 1.22.1 Total call time fails Action: Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 41(58)

  • Page 42: External Memory

    If not properly inserted – insert the memory card correctly. Check: Inspect the memory card holder on Main PBA. Action: 1. If dirty or clogged – clean the holder. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 42(58)

  • Page 43: Security

    Troubleshooting Guide (mech) Problem Areas 1.24 Security 1.24.1 Security fails Action: Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 43(58)

  • Page 44: Fm Radio

    2. If dirty or oxidized – clean it. 3. If the BtB connector or FPC of Audio Jack Assy is damaged – replace the Audio Jack Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 44(58)

  • Page 45: Battery Health Test

    Troubleshooting Guide (mech) Problem Areas 1.26 Battery Health test 1.26.1 Battery Health test fails N/A. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 45(58)

  • Page 46: Flip Slider Counter

    Troubleshooting Guide (mech) Problem Areas 1.27 Flip Slider Counter 1.27.1 Flip Slider Counter fails N/A. Not slider phone. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 46(58)

  • Page 47: Verify Certificates

    Troubleshooting Guide (mech) Problem Areas 1.28 Verify Certificates 1.28.1 Verify Certificates fails Action: N/A. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 47(58)

  • Page 48: Irda Test

    Troubleshooting Guide (mech) Problem Areas 1.29 IrDA Test 1.29.1 IrDA test fails N/A. No IrDA functionality in the phone. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 48(58)

  • Page 49: Tv-Out Test

    Problem Areas 1.30 TV-Out Test 1.30.1 TV-Out test fails Check: Inspect the USB connector. Action: 1. If dirty or oxidized – clean the connector. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 49(58)

  • Page 50: Network & Signal

    Assy and the contact pins on Sub PBA. Action: 1. If dirty or oxidized – clean the pads and pins. 2. If the contact pads are damaged – replace the Ant Speaker Bottom Frame Assy. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 50(58)
  • Page 51 2. If dirty or oxidized – clean it. 3. If the connector on the Sub PBA is damaged – replace Sub PBA. 4. If the RF Cable is damaged – replace the RF Cable. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 51(58)
  • Page 52 3. If the RF Cable is damaged – replace the RF Cable. 4. If the connector on the main PBA is damaged – replace Main PBA. Check: Inspect the diversity antenna on the Ant Top Frame Assy. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 52(58)
  • Page 53 2. If the Diversity antenna contact pads are damaged – replace the Ant Top Frame Assy. 3. If the contact pins on main PBA is damaged – replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 53(58)

  • Page 54: Sim

    Check whether the phone is locked to a particular operator and whether the correct operator UIM or SIM is being used. Action: 1. Use a proper operator UIM/SIM or test UIM/SIM. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 54(58)

  • Page 55: Charging

    2. If dirty or oxidized – clean the both sides of the BtB connector. 3. If the BtB connector, the Battery FPC or Battery is damaged – replace the Battery. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 55(58)

  • Page 56: Handsfree By Wire

    2. If dirty or oxidized – clean it. 3. If the BtB connector of Audio Jack Assy or FPC is damaged – replace the Audio Jack Assy. 4. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 56(58)

  • Page 57: Data Communication

    1.35 Data Communication 1.35.1 Data transfer via System Connector fails Check: Inspect the USB connector. Action: 1. If dirty or oxidized – clean the connector. 2. Replace Main PBA. 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 57(58)

  • Page 58: Revision History

    Troubleshooting Guide (mech) Revision History Rev. Date Changes / Comments 2014-Jul-18 Initial release 2014-Jul-24 Update document since no need Proximity Sensor Calibration any more. 2014-Aug-08 Added D2533/D2502 1290-1679 Rev 3 © Sony Mobile Communications AB – Company Internal 58(58)

This manual is also suitable for:

Xperia c3S55tS55uD2502D2533

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