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Chapter 9
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something
wrong with this component, check the points below. Sometimes the trouble may lie in another
component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified even after checking the points below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Picture
Problem
Check
No picture is displayed
Is the HDMI cable properly
or the picture is not
connected
displayed properly.
Is the HDMI cable damaged
Is the input setting on the
connected TV right
Is the output video resolution
properly set
Is the player connected with an
HDMI cable other than a High
Speed HDMI
Standard HDMI
Is a DVI device connected
Is Color Space properly set
Picture is stretched.
Is the TV s aspect ratio properly
set
Picture is cropped.
Is TV Screen properly set
Aspect ratio cannot be
switched.
Picture is interrupted.
Blu-ray 3D disc playback
does not output 3D views.
Remedy
Connect the cable properly according to the connected devices (page
30).
Disconnect the HDMI cable, then reinsert it firmly and all the way in.
If the cable is damaged, replace it with a new one.
Read the operating instructions for the connected components and
switch to the proper input.
Press RESOLUTION to switch the video resolution output from the HDMI
OUT terminal (page 17).
Connect to the TV using a High Speed HDMI
®
/
Cable (with a
®
/
cable)
The picture may not be displayed properly if a DVI device is connected.
Change the Color Space setting (page 68).
Read the operating instructions for the TV and set the TV s aspect ratio
properly.
Set TV Screen properly (page 67).
When video signals with a resolution of 1080/50i, 1080/50p, 720/50p,
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT terminal, they may be output with an aspect ratio of 16:9
even if TV Screen is set to 4:3 Pan&Scan (page 67).
The picture may be interrupted when the resolution of the recorded
video signal switches. Press RESOLUTION to select a setting other than
Auto (page 68).
Connect the player to your TV with HDMI cable (High Speed HDMI
Cable).
Your TV may not support "HDMI 3D mandatory format".
Troubleshooting
77
En
®
/
Cable.
®
/
9
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