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The area on and around the built-in camera is soiled. Clean the area. See
in Camera
for more information on how to clean the camera.
What should I do if captured images contain dropped frames and audio interruptions?
The effect settings on your app may cause dropped frames. Refer to the help file included
with the app for more information.
There may be more app running than your VAIO computer can handle. Exit the apps that
you are not currently using.
This problem may occur while your VAIO computer is running on the power saving plan,
which reduces the CPU performance. See
plan.
Why does the viewfinder show no images or poor-quality images?
Some camera apps may not work correctly when another camera app is running. Exit the
current app before starting another.
You may not be able to use another camera app that uses the built-in camera while using
the gesture function.
The viewfinder may show some noise, for example horizontal streaks, when you are viewing
a rapid-moving object. This is normal and does not indicate a malfunction.
If the problem persists, restart your VAIO computer.
Why is the video input from the built-in camera suspended momentarily?
The video input may be suspended momentarily if:
A shortcut key with the Fn key is used.
The CPU load increases.
How can I find the physical address (MAC address) of the built-in wireless network interface of
my VAIO computer?
If MAC address filtering of your access point is enabled, register the MAC address of your
VAIO computer in the setup screen of the access point. Otherwise, the computer cannot
connect to the access point.
Open Command Prompt, enter "ipconfig /all", and then press the Enter key. You can find
the physical address (MAC address) in the Physical Address field under Wireless LAN
adapter Wi-Fi.
To open Command Prompt, see
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless
LAN), or their playback is interrupted? Why is the data transfer speed slow?
Move your VAIO computer away from obstructions, or closer to any access point you may be
using.
Connection capability is affected by distance, obstructions, device configuration, radio wave
Selecting a Power Plan
Starting
Apps.
Notes on the Built-
to check the current power
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