Automated Attendant / Subsequent Transactions; Message Center Traffic (For All Ports ) - Panasonic PanaVOICE COURIER Installation Manual

Log in to Msg Ctr The caller pressed
messages.
Leave Message The caller pressed "#" to skip the mailbox greeting and left a
message.
Dialed By Name The caller used the Find Name function from the Audiotex List.
Translation Number The caller went to an extension using a translation number.
Other All the other ways a caller can get somewhere from the main
greeting.
A A
U T O M A T E D T T E N D A N T
After a person has selected or defaulted to one of the options above, this is the
subsequent choice that they made (if any):
Busy Condition
Ring No Answer
Subsequent Direct Dial
Subsequent Dial "0"
Subsequent Menu Option
Example:

Automated Attendant / Subsequent Transactions

Busy Conditions
Ring No Answer
Subsequent Direct Dial
Subsequent Dial 'O'
Subsequent Menu Option
M C T
E S S A G E E N T E R
This is the overall message center traffic for all ports. This is for all ports since there is
no way to trace how a person got to the Message Center.
Number Messages Left
Number Messages Retrieved
Avg. Seconds per Message
PanaVoice Courier
*
and their mailbox number to retrieve
/ S
U B S E Q U E N T
The caller received a "busy" after making their first
selection.
The caller received a "ring-no answer" after making
their first selection.
The caller keyed in another extension number after
their first selection.
The caller gave up after their first selection and dialed
the operator.
The caller made a menu option choice after their first
selection.
25
23
5
7
0
( F
R A F F I C O R A L L P O R T S
Defines how many messages were left.
Defines how many messages were listened to and
acted upon.
The average time of all the messages, in seconds.
T
R A N S A C T I O N S
)
Installation Manual 89