Paper Handling Problems
Paper does not feed properly
Cause
The paper guides are not set
correctly.
The paper source setting may not
be correct.
There may be no paper in the
cassettes.
The size of loaded paper differs from
the control panel or printer driver
settings.
Too many sheets may be loaded in
the MP tray or paper cassettes.
If paper does not feed from the
optional paper cassette unit, the
unit may not be installed properly.
Problems Using Options
To confirm your options are installed correctly, print a status
sheet. See "Printing a Status Sheet" on page 267 for details.
390
Troubleshooting
What to do
Make sure that the paper guides in all the
paper cassettes and the MP tray are set
to the correct paper size positions.
Make sure that you have selected the
correct paper source in your application.
Load paper into the selected paper
source.
Make sure that the correct paper size and
paper source are set in the control panel
or printer driver.
Make sure that you have not tried to load
too many sheets of paper. For the
maximum paper capacity for each
paper source, see "MP tray" on page 41,
"Standard lower paper cassette" on page
42, and "550-sheet/1100-sheet Paper
Cassette Unit" on page 42.
For instructions on installing the unit, see
"Optional Paper Cassette Unit" on page
272.
N e w : i n c l u d i n g t h e i n f o r m a t i o n a b o u t o p t i o n a l c a s s e t t e / d e l e t e u n n e c e s s a r y i n f o r m a t i o n