Epson AcuLaser M7000N series User Manual
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Epson AcuLaser M7000N series User Manual

Epson AcuLaser M7000N series User Manual

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User's Guide
NPD4502-00 EN

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  • Page 1 User’s Guide NPD4502-00 EN...

  • Page 2: Copyright And Trademarks

    Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
  • Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2011 Seiko Epson Corporation. All rights reserved. Copyright and Trademarks...

  • Page 4: Operating System Versions

    Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition. Macintosh refers to Mac OS X. ❏ Mac OS X refers to Mac OS X 10.4.11 or later. Epson AcuLaser M7000 Series User's Guide Operating System Versions...

  • Page 5: Table Of Contents

    Notes on loading A4 size paper............34 Epson AcuLaser M7000 Series...
  • Page 6 Information Menu..............58 Epson AcuLaser M7000 Series...
  • Page 7 Installing the Duplex Unit............107 Epson AcuLaser M7000 Series...
  • Page 8 Cannot install software or drivers........... . 149 Epson AcuLaser M7000 Series...
  • Page 9 The font on the printout is different from that on the screen......162 Epson AcuLaser M7000 Series...
  • Page 10 Using EPSON Status Monitor........
  • Page 11 Before Contacting Epson........

  • Page 12: Safety Instructions

    Two people should carry the printer, lifting it by the correct positions as shown below. ❏ When moving the printer, always keep it horizontal. ❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician. Epson AcuLaser M7000 Series User's Guide Safety Instructions...
  • Page 13 ❏ If you use an extension cord, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Epson AcuLaser M7000 Series User's Guide Safety Instructions...

  • Page 14: Finding The Place For The Printer

    Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation. a. 35 cm b. 30 cm c. 10 cm d. 76 cm e. 81 cm f. 20 cm Epson AcuLaser M7000 Series User's Guide Safety Instructions...

  • Page 15: Using The Printer

    If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so. Epson AcuLaser M7000 Series User's Guide...
  • Page 16 ❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet. ❏ Unplug this printer from the wall outlet before cleaning. ❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners. Epson AcuLaser M7000 Series User's Guide Safety Instructions...

  • Page 17: Handling The Consumables

    Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality. ❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you. Epson AcuLaser M7000 Series User's Guide Safety Instructions...

  • Page 18: Safety Information

    Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing. Ozone exposure limit The Epson laser printer generates less than 1.5 mg/h of continuous printing. Minimize the risk To minimize the risk of exposure to ozone, you should avoid the following conditions:...
  • Page 19 Epson AcuLaser M7000 Series User's Guide ❏ Use of multiple laser printers in a confined area ❏ Operation in conditions of extremely low humidity ❏ Poor room ventilation ❏ Long, continuous printing together with any of the above Printer location The printer should be located so that the exhaust gases and heat generated are: ❏...

  • Page 20: Chapter 1 Getting To Know Your Printer

    Chapter 1 Getting to Know Your Printer Printer Parts Front view face-down tray control panel right side cover standard lower paper cassette power switch paper support Epson AcuLaser M7000 Series User's Guide Getting to Know Your Printer...

  • Page 21: Rear View

    Type-B interface card slot cover USB interface connector When the printer is in the deep sleep mode or the power off mode, the Ethernet interface connector’s LED does not light. Epson AcuLaser M7000 Series User's Guide Getting to Know Your Printer...

  • Page 22: Inside The Printer

    Inside the printer imaging cartridge cover A MP tray tray paper size switch Control panel Epson AcuLaser M7000 Series User's Guide Getting to Know Your Printer...

  • Page 23: Options And Consumable Products

    Options You can add to your printer’s capabilities by installing any of the following options. Epson AcuLaser M7000 Series Displays printer status messages and control panel menu settings. Press once to pause. Press again to recover from pause. While paused, the following operations are available on the control panel.

  • Page 24: Consumable Products

    The printer’s RAM can be increased up to 320 MB by adding an additional 256 MB RAM DIMM. Note: Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or an Epson qualified service representative. ❏ Parallel Interface Card (C12C824521) This option enables parallel interface connection.

  • Page 25: Printer Features

    You can arrange the order in which jobs are printed and change the layout of the data. Sort function You can alternate printouts vertically and horizontally when collating multiple sets of printouts. Epson AcuLaser M7000 Series User's Guide Getting to Know Your Printer...

  • Page 26: Chapter 2 Printing Tasks

    The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such as labels, envelopes, thick paper, and transparencies. Note: To load envelopes, see “Envelopes” on page 36. 1. Open the MP tray. Epson AcuLaser M7000 Series User's Guide Printing Tasks...
  • Page 27 Epson AcuLaser M7000 Series User's Guide 2. Slide the paper guides to accommodate the paper you are loading. Note: When the loading paper size is bigger than B4, open the extension tray on the MP tray to accommodate the paper.
  • Page 28 Epson AcuLaser M7000 Series User's Guide 3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides to get a snug fit. Note: Make sure that you do not load paper beyond the limit mark.

  • Page 29: Lower Paper Cassette

    Lower paper cassette This cassette gives you a second paper source in addition to the MP tray. 1. Pull out the paper cassette. Epson AcuLaser M7000 Series , set the MP Tray Size setting on the control panel to User's Guide...
  • Page 30 3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. Note: When loading paper that is A3, B4, A4 portrait, or larger, extend the paper cassette. If you do not need to extend the paper cassette, go to step 8. Epson AcuLaser M7000 Series User's Guide Printing Tasks...
  • Page 31 Epson AcuLaser M7000 Series User's Guide 4. Slide the unlock levers outward. 5. Pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size. Printing Tasks...
  • Page 32 Epson AcuLaser M7000 Series User's Guide 6. Slide the unlock levers back to their lock positions. 7. Pinch the knobs and slide the paper guide to accommodate the paper you are loading. Printing Tasks...
  • Page 33 Note: Make sure that you do not load paper beyond the limit mark. 9. Insert the paper size label into the front of the paper cassette. 10. Replace the tray cover. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 34: Notes On Loading A4 Size Paper

    Paper source Orientation of paper in paper source MP tray Portrait Landscape Lower cassette Portrait Landscape Epson AcuLaser M7000 Series Printer driver Control panel Output Settings Tray Menu - MP Tray Size, Cassette1/2/3 Size Eject Vertically A4 Portrait Eject Horizontally...

  • Page 35: Output Tray

    Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

  • Page 36: Envelopes

    Envelopes Available envelopes ❏ Envelopes that have no glue or no tape Caution: Do not use window envelopes. The plastic on most window envelopes will melt. Epson AcuLaser M7000 Series Printer driver settings A4, LT MP Tray Labels User's Guide...

  • Page 37: Thick Paper

    Thick paper MP tray Paper Size Paper Source Paper Type Epson AcuLaser M7000 Series Printer driver settings MON, C10, DL, C5, C6, IB5 MP Tray Printer driver settings A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4...

  • Page 38: Extra Thick Paper

    MP tray Paper Size Paper Source Paper Type Note: Duplex printing is not available for transparencies. Epson AcuLaser M7000 Series Printer driver settings A4, A3, A5, B4, B5, LT, LGL Cassette1, Cassette2 , Cassette3 Thick (for 91 to 157 g/m2 paper)

  • Page 39: Custom Paper Size

    ❏ If you cannot use the printer driver as explained above, make this setting at the printer by accessing the control panel’s Printing Menu and selecting CTM (custom) as the Page Size setting. Epson AcuLaser M7000 Series Printer driver settings...

  • Page 40: Cancelling A Print Job

    In the Advanced setting, you have more setting options. Note: The printer driver’s online help provides details on printer driver settings. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 41: Using The Automatic Setting

    For Windows users 1. Click the Basic Settings tab. 2. Click Automatic, then choose desired printing quality. 3. Click OK. Using the Advanced setting For Windows users 1. Click the Basic Settings tab. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 42: Customizing Print Settings

    1. Click the Basic Settings tab. 2. Select Advanced, then click More Settings. 3. Make appropriate settings. For details about each setting, see online help. 4. Click OK. Saving your settings You can save your custom settings. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 43: Toner Save Mode

    To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode. For Windows users 1. Click the Basic Settings tab. 2. Select Advanced, then click More Settings to open the More Settings dialog box. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 44: Improving Text Quality In Color Documents

    Duplex printing (with the Duplex Unit) This function allows you to print on both sides of the paper automatically by installing the optional Duplex Unit. For Windows users 1. Click the Basic Settings tab. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 45: Modifying The Print Layout

    4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Modifying the print layout This function allows you to print multiple pages on single sheets of paper. For Windows users 1. Click the Advanced Layout tab. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 46: Resizing Printouts

    4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 47: Printing Watermarks

    This setting is not available when you select Zoom To check box. 5. Click OK. Printing watermarks This function allows you to print a text-based or image-based watermark on your document. For Windows users 1. Click the Advanced Layout tab. Epson AcuLaser M7000 Series User's Guide Printing Tasks...
  • Page 48 4. If you select Text, type the watermark text in the Text box. If you select BMP, select the BMP file you want to use, then click Open. 5. Click OK. Note: ❏ You can register up to 10 original watermarks. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 49: Printing Headers And Footers

    For Windows users 1. Click the Advanced Layout tab. 2. Select the Header/Footer check box, then click Header/Footer Settings. 3. Select the items from the drop-down list. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 50: Printing With An Overlay

    Extended Settings dialog box from the Optional Settings tab. Creating an overlay 1. Click the Advanced Layout tab. 2. Select the Form Overlay check box. 3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears. Epson AcuLaser M7000 Series User's Guide Printing Tasks...
  • Page 51 For details, see “Accessing the printer driver” on page 164. 5. Click OK. Saving an overlaid form pre-settings This function allows you to save the settings you made from “Creating an overlay” on page 50. Epson AcuLaser M7000 Series User's Guide Printing Tasks...

  • Page 52: Printing The Copy-Protected Document

    “COPY” is printed several times on the document. Note: ❏ Epson will not guarantee to secure from information leakage and any other damage by using this function, nor hidden letters appear in all cases. ❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters...

  • Page 53: Printing Multiple Print Jobs At Once

    Epson AcuLaser M7000 Series User's Guide 2. Select Copy from the Anti-Copy Pattern drop-down list. 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK.

  • Page 54: Printing Web Pages To Fit Your Paper Size

    Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the Software Disc. Note: This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003.

  • Page 55: Sending The Print Job

    To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job Data” on page 93. Epson AcuLaser M7000 Series Description Lets you print the job now and store it on the printer’s memory. You can print the same job several times.

  • Page 56: Chapter 3 Using The Control Panel

    5. Press the r Right button to carry out the operation indicated by an item, such as printing a configuration status sheet or resetting the printer, or to view the settings available for an item, such as paper sizes or emulation modes. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 57: How To Register Menus As Bookmarks

    To register a new menu, you have to delete one of the registered menus from the bookmark. If Bookmark Registered is displayed, the menu is bookmarked successfully. Note: To restore the bookmark menus to the default values, select SelecType Init from the control panel’s Reset Menu. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 58: Control Panel Menus

    Available only when an optional interface card is installed. Available only when the printer is connected to a USB device with D4 support and has been turned on when the USB I/F setting is set to On. Epson AcuLaser M7000 Series Values E******F to E...
  • Page 59 Epson AcuLaser M7000 Series User's Guide Print Configuration Status Sheet Prints a sheet showing the current printer settings and installed options. This sheet can be useful to confirm whether option have been installed correctly. Print Supplies Status Sheet Prints a sheet showing information about consumables.

  • Page 60: System Information Menu

    /Cassette3 AutoSel Available only when the optional paper cassette unit is installed. MP Tray Size Epson AcuLaser M7000 Series Settings (default in bold) A4 Portrait, A4 Landscape, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4,...

  • Page 61: Emulation Menu

    Parallel Auto, ESCP2, FX, I239X, PS3, PCL Network Auto, ESCP2, FX, I239X, PS3, PCL Auto, ESCP2, FX, I239X, PS3, PCL Available only when an optional Type-B interface card is installed. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 62: Printing Menu

    Minimum: 76.2 × 148.0 mm, maximum: 297.0 × 431.8 mm Available only when the optional paper cassette unit is installed. Available only when the optional Duplex Unit is installed. Page Size Specifies the paper size. Epson AcuLaser M7000 Series , Cassette3 Using the Control Panel User's Guide...
  • Page 63 Epson AcuLaser M7000 Series User's Guide Wide A4 Selecting On decreases the left and right margins to 3.4 mm. Media Type Specifies the paper type. Page Side Select Front when printing on the front of normal paper (Plain), thick paper (Thick), or extra thick paper (Extra Thick).

  • Page 64: Setup Menu

    Item Language Time Out MP Mode Manual Feed Copies Epson AcuLaser M7000 Series Settings (default in bold) English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI, Português, Norsk, , Türkçe, 0, 5 to 60 to 300 in increments of 1...
  • Page 65 If the printer has a print job when switching the interface, the printer prints the print job. MP Mode Epson AcuLaser M7000 Series User's Guide Using the Control Panel...
  • Page 66 Epson AcuLaser M7000 Series User's Guide This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray has the highest priority as the paper source.
  • Page 67 Specifies the RAM disk size available for the Reserve Job function. See the table below for details. Optional RAM capacity (Total RAM capacity) 128 MB (Total 192 MB) 256 MB (Total 320 MB) Epson AcuLaser M7000 Series RAM Disk setting Normal Disabled 64 MB...

  • Page 68: Reset Menu

    Epson AcuLaser M7000 Series User's Guide Confirm Media Type Displays a message when the paper type in the tray selected for printing is different from that selected on Paper type in the printer driver. Job Info. Displays job information on the control panel, also skipping and canceling printing jobs can be done with this setting.

  • Page 69: Quick Print Job Menu

    Specifies the format to display the date. Parallel Menu These settings control communication between the printer and the computer when using the parallel interface. Epson AcuLaser M7000 Series Settings (default in bold) -13:59 … 0:00 … +13:59 2000/ 01/01 00:00 to 2099/12/31 23:59...
  • Page 70 Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 68. ❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the printer. Epson AcuLaser M7000 Series Settings (default in bold) On, Off Fast, Normal...

  • Page 71: Usb Menu

    Allows you to activate or deactivate the USB interface. USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS does not work on your computer system. Epson AcuLaser M7000 Series Settings (default in bold) On, Off HS, FS Auto, PING, Panel 0.0.0.1 to 255.255.255.254...

  • Page 72: Network Menu

    PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1, French2, Windows, McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B, Pc866Cyr, Pc866Ukr, WinCyr, ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb, Pc864Ara, HPWARA Epson AcuLaser M7000 Series User's Guide Using the Control Panel...
  • Page 73 (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the Page Size or Orientation settings cause changes in the Form value, based on the stored VMI. Epson AcuLaser M7000 Series User's Guide...

  • Page 74: Ps3 Menu

    Image Optimum is displayed and the printing is continued. Binary Specifies the data format. Select On for the Binary data and select Off for the ASCII data. Note: ❏ Binary can only be used with network connection. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 75: Escp2 Menu

    PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866 Country USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2, LatinAmeric, Korea, Legal Auto CR On, Off Auto LF Off, On Bit Image Dark, Light, BarCode Epson AcuLaser M7000 Series User's Guide Using the Control Panel...
  • Page 76 Country Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples of the characters in each country’s symbol set. Auto CR Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 77: Fx Menu

    PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic, PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO Country USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2, LatinAmeric Epson AcuLaser M7000 Series User's Guide Using the Control Panel...
  • Page 78 The graphics table contains graphic characters for printing lines, corners, shaded areas, international characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the character table is defined as italic characters. Country Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 79: I239X Menu

    These settings are available only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif Pitch 10, 12, 15, 17, 20, 24cpi, Prop. Epson AcuLaser M7000 Series ® 2390/2391 Plus commands. User's Guide Using the Control Panel...
  • Page 80 Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to the default for each paper size. Auto CR Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 81: Password Config Menu

    Password Config Menu Item Password Config Limitation The default password is blank. You can enter up to 20 characters for the password. Epson AcuLaser M7000 Series Settings (default in bold) Disable, Interface, Config, All User's Guide Using the Control Panel...

  • Page 82: Energy Saver Menu

    Deep Sleep Mode Power Off Timer Time to Off Timer Setting Start Stop Epson AcuLaser M7000 Series Settings (default in bold) 1, 3, 5, 15, 30, 60, 120, 180, 240Min On, Off On, Off 30, 60, 120, 180, 240, 360, 480Min Off, On 0:00...8:00...23:59...
  • Page 83 Specifies the length of the time until the printer enters the power off mode if there are no button operations and no jobs to be printed. Timer Setting Epson AcuLaser M7000 Series Settings (default in bold) Cancel Selection, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday,...

  • Page 84: Bookmark Menu

    The LCD panel also displays the remaining service life of the consumables and available paper sizes. Bookmark Failed The selected menu cannot be registered as a bookmark. Some menus cannot be registered as bookmarks. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...
  • Page 85 Epson AcuLaser M7000 Series User's Guide Bookmark Registered The selected menu is registered as a bookmark. Cancel All Print Job The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when Cancel All Jobs is selected on the control panel.
  • Page 86 Epson AcuLaser M7000 Series User's Guide To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access the control panel menus” on page 56 for instructions. Check Paper Type The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that matches only the paper size setting will be used for printing.
  • Page 87 Epson AcuLaser M7000 Series User's Guide If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start/Stop button to print on the back of the next sheet, or cancel the print job. To cancel the print job see “Canceling Printing”...
  • Page 88 Epson AcuLaser M7000 Series User's Guide You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see “Memory Module” on page 110.
  • Page 89 Epson. Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to clear the warning message. See “Replacing Consumable Products” on page 116 for instructions on replacing the imaging cartridge.
  • Page 90 Epson AcuLaser M7000 Series User's Guide The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the Start/Stop button to resume printing, or cancel the print job. To cancel the print job see “Canceling Printing”...
  • Page 91 Epson AcuLaser M7000 Series User's Guide Reserve Job Canceled The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job.
  • Page 92 Epson AcuLaser M7000 Series User's Guide A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified service representative.

  • Page 93: Printing And Deleting Reserve Job Data

    1. Make sure the LCD panel displays Ready, then press the r Right button to access the control panel menus. 2. Press the d Down button repeatedly until Quick Print JobMenu appears on the LCD panel, then press the r Right button. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 94: Using The Confidential Job Menu

    5. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right button. 6. Use the d Down or u Up button to display Print. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 95: Printing A Configuration Status Sheet

    ❏ If you are unable to get the printer to print a correct configuration status sheet, contact your dealer. ❏ Print the configuration status sheet on A4 size paper. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 96: Canceling Printing

    1. Press the r Right button to access the control panel menus. 2. Press the d Down button several times until Reset Menu appears on the LCD panel, then press the r Right button. Epson AcuLaser M7000 Series User's Guide Using the Control Panel...

  • Page 97: Interrupting Printing

    Epson AcuLaser M7000 Series User's Guide 3. Press the d Down button several times until Reset to display. 4. Press the r Right button. Printing is canceled. The printer is ready to receive a new print job. Interrupting Printing If the printer is shared, it is possible to interrupt the current print job to print a different print job.

  • Page 98: Chapter 4 Installing Options

    If you lift the printer incorrectly, you could drop it and cause injury. Installing the optional paper cassette unit 1. Turn the printer off and unplug the power cord and interface cable. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 99 The instructions below describe installing two optional paper cassette units as an example. 3. Confirm the bundled items. a. optional paper cassette unit b. fittings 4. Pull out the optional paper cassette. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 100 Epson AcuLaser M7000 Series User's Guide 5. Place the optional paper cassette units in advance. Installing Options...
  • Page 101 Epson AcuLaser M7000 Series User's Guide 6. Secure the optional paper cassette units with the four fittings. Install two of the four fittings inside on both sides of the optional paper cassette unit and the other two fittings outside on both sides.
  • Page 102 7. Pull out the standard lower paper cassette. 8. Be sure to lift the printer by the correct positions as shown below. Caution: When moving the printer, always keep it horizontal. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 103 Epson AcuLaser M7000 Series User's Guide 9. Place the printer onto the optional paper cassette units. Align each of the printer’s corners with those of the optional paper cassette units. Then lower the printer until it rests securely on the optional paper cassette units.
  • Page 104 Epson AcuLaser M7000 Series User's Guide 10. Open the MP tray. 11. Pull out the MP tray from the printer. Installing Options...
  • Page 105 Epson AcuLaser M7000 Series User's Guide 12. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the four fittings on both sides of the inside of the printer. Installing Options...
  • Page 106 Epson AcuLaser M7000 Series User's Guide 13. Insert the MP tray into the printer. 14. Close the MP tray. 15. Remove the protective materials from the optional paper cassettes. 16. Insert all paper cassettes. 17. Reconnect the interface cable and power cord, and then turn the printer on.

  • Page 107: Removing The Optional Paper Cassette Unit

    1. Turn the printer off and unplug the power cord and interface cable. Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Remove the upper and lower option covers and the duplex unit connector cover. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 108 3. Install the Duplex Unit as shown below. Make sure that the hooks on the Duplex Unit hook onto the printer’s tabs and the duplex connector goes into the slot. 4. Secure the Duplex Unit with the two screws. Epson AcuLaser M7000 Series User's Guide Installing Options...

  • Page 109: Removing The Duplex Unit

    Epson AcuLaser M7000 Series User's Guide 5. Reconnect the interface cable and power cord, then turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 147.

  • Page 110: Memory Module

    1. Turn the printer off and unplug the power cord and interface cable. 2. Remove the right side cover by loosening the screw on the back of the printer and sliding the cover backward. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 111 4. Insert the expansion memory module into the slot to match the notch on the memory module with that of the slot. Note: Make sure to push both edges of the memory module until the button on the left side pops out. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 112 Tighten the screw firmly to prevent the printer’s right side cover from the falling off when moving the printer. 7. Reconnect the interface cable and power cord and turn the printer on. Epson AcuLaser M7000 Series User's Guide Installing Options...

  • Page 113: Removing A Memory Module

    Before you install the interface card, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. 1. Turn the printer off and unplug the power cord and interface cable. Epson AcuLaser M7000 Series User's Guide Installing Options...
  • Page 114 4. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 147. Epson AcuLaser M7000 Series User's Guide Installing Options...

  • Page 115: Removing An Interface Card

    Before you remove an interface card, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. Perform the installation procedure in reverse. Epson AcuLaser M7000 Series User's Guide Installing Options...

  • Page 116: Chapter 5 Replacing Consumable Products

    For details about the handling precautions, see “Handling the consumables” on page 17. Replacement Messages If a consumable product reaches the end of its service life, the printer displays the following message on the LCD panel or the window of EPSON Status Monitor. LCD Panel Message Replace Toner Cartridge Printing is possible, even if this message is displayed, until the printout fades.
  • Page 117 Epson AcuLaser M7000 Series User's Guide 3. Reinstall the imaging cartridge. If the printout is still faded, replace the imaging cartridge. Replacing Consumable Products...

  • Page 118: Chapter 6 Cleaning And Transporting The Printer

    Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electrical components. Epson AcuLaser M7000 Series User's Guide Cleaning and Transporting the Printer...

  • Page 119: Cleaning The Pickup Roller

    Cleaning the pickup roller MP tray 1. Open the MP tray. 2. Pull out the MP tray from the printer. Epson AcuLaser M7000 Series User's Guide Cleaning and Transporting the Printer...
  • Page 120 Epson AcuLaser M7000 Series User's Guide 3. Gently wipe the rubber parts of the pickup rollers with a well-wrung wet cloth. * pickup roller 4. Insert the MP tray into the printer. Cleaning and Transporting the Printer...
  • Page 121 Epson AcuLaser M7000 Series User's Guide 5. Close the MP Tray. Lower paper cassette 1. Pull out the lower paper cassette. 2. Remove the tray cover. Cleaning and Transporting the Printer...
  • Page 122 Epson AcuLaser M7000 Series User's Guide 3. Gently wipe the rubber parts of the pickup roller with a well-wrung wet cloth. * pickup roller 4. Replace the tray cover. 5. Insert the lower paper cassette. Cleaning and Transporting the Printer...

  • Page 123: Transporting The Printer

    Before you move the printer, prepare the location where you are going to place it. See the following sections. ❏ “Setting up the printer” on page 12 ❏ “Finding the place for the printer” on page 14 Epson AcuLaser M7000 Series User's Guide Cleaning and Transporting the Printer...
  • Page 124 ❏ Loaded paper ❏ Installed options 2. Be sure to lift the printer by the correct positions as shown below. Caution: When moving the printer, always keep it horizontal. Epson AcuLaser M7000 Series User's Guide Cleaning and Transporting the Printer...

  • Page 125: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Error Message Clear paper jam and then reload MP A Clear paper jam and then reload...

  • Page 126: Paper Jam Mp A (Mp Tray Or Cover A)

    Paper Jam MP A (MP tray or Cover A) 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 127 Epson AcuLaser M7000 Series User's Guide Note: Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back of the MP tray. 3. Open cover A. Troubleshooting...
  • Page 128 4. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. 5. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 129 Epson AcuLaser M7000 Series User's Guide Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. Turn the roller that is indicated in the illustration below. Troubleshooting...
  • Page 130 Epson AcuLaser M7000 Series User's Guide 6. Reinstall the imaging cartridge. 7. Close cover A. Troubleshooting...

  • Page 131: Paper Jam Mp B A (Mp Tray, Cover B Or A)

    Epson AcuLaser M7000 Series User's Guide Paper Jam MP B A (MP Tray, Cover B or A) 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
  • Page 132 Epson AcuLaser M7000 Series User's Guide Note: Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back of the MP tray. 3. Open cover B. Troubleshooting...
  • Page 133 4. Open the paper holder by pulling down the lever with a black star on it. Warning: Be careful not to touch the rollers in the fuser unit, they may be very hot. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 134 5. If there is any jammed paper, remove it gently while holding the paper holder. Be careful not to tear the jammed paper. 6. Close the paper holder and close cover B. Note: When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 135 7. Open cover A. 8. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 136 Epson AcuLaser M7000 Series User's Guide 9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out.
  • Page 137 Epson AcuLaser M7000 Series User's Guide 10. Reinstall the imaging cartridge. 11. Close cover A. Troubleshooting...

  • Page 138: Paper Jam Mp C1 A, Paper Jam Mp C2 A, Paper Jam Mp C3 A (Mp Tray, All Paper Cassettes And Cover A)

    C2 and C3. 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 139 Pull out the MP tray from the printer, and then make sure that there is no jammed paper at the back of the MP tray. 3. Pull out the paper cassette from the printer. 4. Remove the tray cover and discard any crumpled paper. Then, reattach the tray cover. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 140 Epson AcuLaser M7000 Series User's Guide 5. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. 6. Open cover A. Troubleshooting...
  • Page 141 7. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. 8. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Epson AcuLaser M7000 Series User's Guide Troubleshooting...
  • Page 142 Epson AcuLaser M7000 Series User's Guide Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. Turn the roller that is indicated in the illustration below. 9. Open the MP tray.
  • Page 143 Epson AcuLaser M7000 Series User's Guide 10. Pull out the MP tray from the printer. 11. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 12. Insert the MP tray into the printer.
  • Page 144 Epson AcuLaser M7000 Series User's Guide 13. Close the MP tray. 14. Reinsert the paper cassette. Troubleshooting...
  • Page 145 Epson AcuLaser M7000 Series User's Guide 15. Reinstall the imaging cartridge. 16. Close cover A. Troubleshooting...

  • Page 146: Paper Jam Dm (Duplex Unit's Cover)

    Epson AcuLaser M7000 Series User's Guide Paper Jam DM (Duplex Unit’s cover) 1. Press the unlock button to unlock the hooks. Then open the Duplex Unit’s cover. 2. Gently remove the jammed paper inside the cover. Be careful not to tear the paper.

  • Page 147: Printing A Configuration Status Sheet

    The electrical outlet may be controlled by an outside switch or an automatic timer. Epson AcuLaser M7000 Series What to do Turn off the printer, check the power cord connections between the printer and the electrical outlet, then turn the printer back on.

  • Page 148: The Printer Does Not Turn Off

    Cause Your computer may not be properly connected to the printer. The interface cable may not be plugged in securely. Epson AcuLaser M7000 Series What to do Press the Wake Up/Sleep button to return the printer to ready status. What to do Wait for a while.

  • Page 149: The Remaining Service Life Of The Consumables Is Not Updated (Windows Only)

    OS and the client OS are different. Your network system causes this problem. Epson AcuLaser M7000 Series What to do If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length.

  • Page 150: Printout Problems

    TrueType fonts. The selected font is not supported by your printer. Printout is garbled Cause The interface cable may not be plugged in securely. Epson AcuLaser M7000 Series Client OS Windows XP clients Windows XP x64 clients Windows XP clients...

  • Page 151: The Printout Position Is Not Correct

    The printer emulation setting in your application may be incorrect. You may need more memory. Epson AcuLaser M7000 Series What to do If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length.

  • Page 152: Transparencies Are Output Blank From The Mp Tray

    Transparency in the printer driver. ❏ When the Paper Type setting in the printer driver is set to Transparency, do not load any other type of paper except Epson Color Laser Transparencies. Print Quality Problems The background is dark or dirty...

  • Page 153: Print Quality Or Tone Is Uneven

    What to do Do not store paper in a humid or damp environment. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, try the following procedure. Remove the imaging cartridge, gently rock it back and forth, and then reinstall it in the printer.

  • Page 154: Toner Smudges

    What to do Do not store your paper in a humid or damp environment. Epson Color Laser Paper or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 181 for information on choosing paper.

  • Page 155: The Printed Image Is Light Or Faint

    MP Tray Size setting in the Tray Menu on the control panel. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, try the following procedure.

  • Page 156: The Non-Printed Side Of The Page Is Dirty

    Memory Problems Insufficient memory for current task Cause The printer has insufficient memory for current task. Epson AcuLaser M7000 Series What to do Clean internal printer components by printing three pages with only one character per page. What to do Check to see if the printout is acceptable.

  • Page 157: Insufficient Memory To Print All Copies

    The pickup roller is dirty. The optional paper cassette may not be installed properly. Epson AcuLaser M7000 Series What to do Reduce the contents of print jobs, or increase the available memory on your printer. You can increase the available memory by installing an optional memory module.

  • Page 158: Problems Using Options

    An installed option cannot be used Cause The installed option is not defined in the printer driver. Epson AcuLaser M7000 Series What to do Turn off the printer, then remove the card. Make sure the interface card is of a supported model.

  • Page 159: The Optional Product Is Not Available

    Incorrect or incomplete software installation can lead to USB problems. Take note of the following and perform the recommended checks to ensure proper installation. Epson AcuLaser M7000 Series What to do Print a configuration status sheet to see if the printer recognizes the optional product.

  • Page 160: Status And Error Messages

    Printing in the PostScript 3 Mode Problems The problems listed in this section are those that you may encounter when printing with the PostScript driver. All procedural instructions refer to the PostScript printer driver. Epson AcuLaser M7000 Series User's Guide Troubleshooting...

  • Page 161: The Printer Does Not Print Correctly In The Postscript Mode

    The printer name has been changed. The AppleTalk zone setting is incorrect (for Mac OS X 10.4/10.5). Epson AcuLaser M7000 Series What to do The printer is set to the Auto mode by default, so that it can automatically determine the encoding used in the received print job data and select the appropriate emulation mode.

  • Page 162: The Font On The Printout Is Different From That On The Screen

    For Windows users only The Data Format setting in the printer’s Properties is not set to ASCII or TBCP. Epson AcuLaser M7000 Series What to do The PostScript screen fonts must be installed on the computer that you are using. Otherwise, the font that you select is substituted by some other font for display on the screen.

  • Page 163: The Printer Does Not Print Normally Via The Network Interface

    Cause The version of the Mac OS that you are using is unsupported. Epson AcuLaser M7000 Series What to do The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the print setting in the application is set to ASCII encoding.

  • Page 164: Chapter 8 About The Printer Software

    Click the start button, select Devices and Printers. Then right-click the printer and select Printing preferences. Windows Vista, Server 2008 users Click Start, click Control Panel, then double-click Printers. Right-click your printer’s icon, then click Printing Preferences. Epson AcuLaser M7000 Series User's Guide About the Printer Software...
  • Page 165 Note: ❏ This function is available only when EPSON Status Monitor is installed. ❏ This information might be different from the information displayed in EPSON Status Monitor. Use EPSON Status Monitor to get more detailed information about consumable products. ❏ If the genuine consumable products are not used, the level indicator and the alert icon showing the remaining service life are not displayed.

  • Page 166: Using Epson Status Monitor

    Note: This function is available only when EPSON Status Monitor is installed. Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status. Installing EPSON Status Monitor 1. Make sure that the printer is off and that Windows is running on your computer.

  • Page 167: Accessing Epson Status Monitor

    ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. 4. Select Epson Status Monitor and then click the Next button.

  • Page 168: Detailed Status

    You can also access any of the menus by clicking the appropriate tab on each information window. Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection. Detailed Status Replacement Parts Information...

  • Page 169: Job Information

    See “Order Online” on page 172 for details. Note: The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used. Job Information Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------.
  • Page 170 ❏ When using the EpsonNet Print TCP/IP connection (in Windows 7, Vista, Vista x64, XP, or XP x64). Note: You cannot use this function in the following situations: ❏ When using an optional Ethernet interface card that does not support the job management function. Epson AcuLaser M7000 Series User's Guide About the Printer Software...

  • Page 171: Notice Settings

    Epson AcuLaser M7000 Series When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. Opens the More Settings dialog box to set how to display the tray icon.

  • Page 172: Order Online

    When Allow monitoring of shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings. Note: When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. Order Online...

  • Page 173: Uninstalling The Printer Software

    ❏ Change/Remove (for Windows XP, Server 2003) Note: You can uninstall EPSON Network Utility by selecting EPSON Status Monitor from the menu. If you monitor more than one printer on the network using EPSON Status Monitor, and if you uninstall EPSON Network Utility, you cannot display any printer status from EPSON Status Monitor.

  • Page 174: Using The Postscript Printer Driver With Windows

    Installing the PostScript printer driver for the USB interface or the parallel interface Caution: Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is connected via a USB port. It may damage the system.
  • Page 175 Installing the PostScript printer driver for the network interface Note: ❏ Set the network settings before installing the printer driver. Refer to the Network Guide that comes with your printer for details. Epson AcuLaser M7000 Series User's Guide About the Printer Software...
  • Page 176 Change the drive letter as needed for your system. 10. Select the printer and click Next. 11. Follow the on-screen instructions for the rest of the installation. 12. When installation is done, click Finish. Epson AcuLaser M7000 Series User's Guide About the Printer Software...

  • Page 177: Using The Postscript Printer Driver With Macintosh

    1. Insert the printer Software Disc into your CD/DVD drive. 2. Double-click the CD-ROM icon. 3. Double-click Adobe PS, then double-click PS Installer. 4. The Install EPSON PostScript Software screen appears, click Continue, then follow the on-screen instructions. 5. Easy Install is displayed on the screen. Click Install.
  • Page 178 PostScript 3 printer driver. Note for IP Printing users: ❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the PostScript 3 printer driver. ❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use default queue on server check box.
  • Page 179 IP Printing Select Epson from the Name List, then select your printer from the Printer Model List. Select your printer from the Name List, then select your printer from the Printer Model List. Note for Mac OS X 10.4 users: If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model List when you select your printer from the Name List while the printer is on.

  • Page 180: Using The Pcl6 Printer Driver

    Epson AcuLaser M7000 Series User's Guide 4. Make necessary changes to the settings, then close the dialog box. 5. Quit Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4). Using the PCL6 printer driver To print in the PCL mode, you will have to install the printer driver.

  • Page 181: Appendix A Technical Specifications

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 182: Printable Area

    ❏ Paper that is folded, curled, wavy, or torn ❏ Paper of irregular shape, or paper that does not have right angle corners Printable area The assured printable area is an area 5 mm from all sides. * 5 mm Epson AcuLaser M7000 Series User's Guide Technical Specifications...

  • Page 183: Printer

    Standard lower paper cassette: Optional paper cassette unit: Paper output: Paper output capacity: Epson AcuLaser M7000 Series Laser beam scanning and dry electrophotographic process 600 × 600 dpi, 1200 × 1200 dpi Up to 32 pages per minute on A4 size paper...

  • Page 184: Environmental

    Width: Depth: Weight Approx. 21 kg (about 46.3 lb) (Excluding consumables and options) Epson AcuLaser M7000 Series ECP/Page ESC/P 2 24-pin printer emulation (ESC/P 2 mode) ESC/P 9-pin printer emulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL mode) PDF 1.6...

  • Page 185: Electrical

    Standard and approvals European model: Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Interfaces USB interface Hi-Speed USB - Compatible with the USB 2.0 Specification Epson AcuLaser M7000 Series 110-127 V 110 V-127 V 50 Hz-60 Hz 11.0 A Average 554 W...

  • Page 186: Ethernet Interface

    143 mm (5.6 in.) Width: 505 mm (19.9 in.) Depth: 373 mm (14.7 in.) Weight: 6.2 kg (13.7 lb) including cassette Note: This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC. Epson AcuLaser M7000 Series User's Guide Technical Specifications...

  • Page 187: Duplex Unit

    This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC. Memory modules Make sure that DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or the Epson sales company.

  • Page 188: Imaging Cartridge/Return Imaging Cartridge

    Storage humidity: 15 to 80% RH This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC. Return imaging cartridge is not sold in some areas. Epson AcuLaser M7000 Series User's Guide Return Imaging Cartridge 1222 Technical Specifications...

  • Page 189: Appendix B Where To Get Help

    Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 190: Help For Users In Thailand

    Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...

  • Page 191: Help For Users In Indonesia

    Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information ❏...

  • Page 192: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 193: Help For Users In Malaysia

    Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Epson AcuLaser M7000 Series...

  • Page 194: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 195 Epson AcuLaser M7000 Series User's Guide World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No. 1800-1069-EPSON(37766) Our Hotline team can help you with the following over the phone: ❏...

  • Page 196: Index

    Duplex Unit how to install...107 how to remove...109 specifications...187 Emulation menu...61 Energy Saver menu...82 EPSON Status Monitor Accessing EPSON Status Monitor (Windows)...167 Installing EPSON Status Monitor (Windows)...166 Job Information (Windows)...169 Notice Settings (Windows)...171 Order Online...172 Replacement Parts Information (Windows)...168 Status (Windows)...168 ESCP2 menu...75...
  • Page 197 (Windows)...174 Interface cards how to install...113 how to remove...115 Interfaces ethernet...186 USB...185 Interrupting printing...97 Maintenance printer...118 Epson AcuLaser M7000 Series Printer (pickup roller)...119 Memory module how to install...110 how to remove...113 specifications...187 MP tray Specifications...26 Supported paper...26 Network menu...72 Optional paper cassette unit how to install...98...
  • Page 198 Printer driver settings Creating an overlay (Windows)...50 Dot Correction...44 Duplex printing...44 Making a new watermark...48 Making Extended settings (Windows)...165 Epson AcuLaser M7000 Series Making Optional settings (Windows)...165 print layout...45 Print Text In Black...44 Printing the copy-protected document...52 Printing with an overlay...51 Re-Print Job...55...
  • Page 199 Troubleshooting...84, 95 , 125 , 147 , 160 memory problems...156 operational problems...147 options...158 paper handling problems...157 PostScript 3 mode...160 print quality problems...152 printout problems...150 USB problems...159 Unavailable paper...181 USB...185 USB menu...71 Watermark how to make...48 how to use...47 Epson AcuLaser M7000 Series User's Guide Index...

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