SONY BRAVIA XR-77A80J, XR-65A80J, XR-55A80J Reference Guide

Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc.
  

Help Guide (On screen Manual)

• Settings, functions, Internet connection, troubleshooting, etc.
• To open it, press the HELP button on the remote control and select Help Guide.

Setting menus are subject to change without notice.

Read the End User Software Licence Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software Licence Agreement. The software licence agreement between you and Sony is available online at Sony website (https://www.sony.net/tv-software-licenses/) or on your product screen. Press (Quick Settings) on the remote control and select [Settings] → [System] → [About] → [Legal information] → [Notices and licences].

Note

Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the rear of the TV.

Safety Information

Installation/Set-up
Install and use the TV set in accordance with the instructions below in order to avoid any risk of fire, electric shock or damage and/or injuries.

Installation

Transporting

Topple prevention
(Models with supplied support belt kit)
Refer to the Setup Guide on top of the cushion.
The supplied wood screw is only for affixing to a solid object made of wood.
(Except models with supplied support belt kit)

Protecting the TV Screen (OLED TV)

Precautions to Protect the Screen from Damage

Image retention
OLED TV's are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.

The following are examples of images that may cause image retention:

• Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)
• Static images such as photos.
• Video games that might have static content in some part of the screen.
• On-screen menus, programme guides, channel logos etc.
• Static content from applications.
• On-screen tickers, such as those used for news and headlines.

To reduce the risk of image retention:

• Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].
• Turn off the OSD (On Screen Display) by pressing the (Info/Text reveal) button, and turn off the menus from connected equipment. For details, refer to the instruction manuals for the connected equipment.
• Avoid displaying static images with bright colours (including white), clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc.

The TV has following features to help reduce/prevent image retention.

Panel refresh
A panel refresh will adjust the panel uniformity. Panel refresh can be performed and should only be used when image retention is very noticeable.

Pixel shift
Automatically moves the image on the screen to prevent image retention.

Other feature
The screen brightness is automatically reduced when displaying still images, clocks, bright colours or logos etc.

Using TV as Part of Audio System

Note

Remote Control and TV

The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings

1. (Microphone) / (Google Assistant): Use Google Assistant* 1 * 2 or voice search* 2. For hints on how to control your TV, press the microphone button on the remote control and say "voice hints".* 1
   : On screen menu navigation and selection.
   TV: Display TV channel list or switch to input.
2. (Power)
   Number buttons
   (dot)
   (Text): Display text information.
3. YouTube™ / NETFLIX* 3 / YouTube Music / Prime Video / Colour buttons
4. GUIDE/: Display the digital programme guide of TV or TV box* 4.
   APPS
   (Input select): Display and select the input source, etc.
   (Quick settings): Display Quick Settings.
   BACK
   HOME
5. +/– (Volume)
   (Jump)
   (Mute)* 5
   CH +/–/: Select the channel, or next () / previous () page.
6. AUDIO: Select the sound of multilingual source or dual sound (depend on programme source).
   (Subtitle setting)
   HELP: Display the Help menu.
   
   EXIT
   (Info/Text reveal): Display information.
   
   
7. (Power)
8. BUILT-IN MIC SWITCH* 1: Turn on/off the built-in MIC.
9. Built-in MIC* 1 * 2 * 6: To enable the built-in MIC, press the microphone button on the remote control and follow the on-screen instructions.
10. Remote Control sensor / Light sensor / LED

*1 Only on limited region/country/TV model/language.
*2 Google Assistant or voice search requires an Internet connection.
*3 Installation might be required depending on region/ country.
*4 [TV box setup] setting is required.
*5 Accessibility shortcut is available by pressing and holding (Mute).
*6 Power consumption will increase when the built-in MIC is enabled as it is always listening.

For more information, refer to the Help Guide.

Installing the TV to the Wall

Using the optional Wall-Mount Bracket (SU-WL850 or SU-WL450)* (not supplied)

To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this product.

Wall-Mount Bracket Installation Information
For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the product page for your TV model. https://www.sony-asia.com/support

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV's weight.
• Sony is not liable for any damage or injury caused by mishandling or improper installation.
• Only qualified service personnel should carry out wall-mount installations.
• For safety reasons, it is strongly recommended that you use Sony accessories, including:
  • Wall-Mount Bracket SU-WL850
  • Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc.
  
  
• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

* Only on limited region/country/TV model.

Troubleshooting

General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1. Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the AC power cord (mains lead) then press the power button on the TV and release it. Wait for two minutes, and plug in the AC power cord (mains lead).
   Or, press the power button on the TV for about 40 seconds until the TV turns off.
2. Refer to the Help menu by pressing HELP on the remote control.
3. Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.
4. Visit Sony support website (information provided at the end of this manual).

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for about one minute, then operate it again.

The remote control does not function

• Replace the batteries.

The parental lock password has been forgotten

• Enter 9999 for the PIN and enter the new PIN.

The screen becomes darker while watching TV

• If the whole image or part of the image remains still, the screen brightness will be gradually reduced to prevent image retention. This is not a malfunction of the TV.

You are concerned about image retention

If the same image is displayed repeatedly or for long periods of time, image retention may occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV.

Note

A white line appears on the screen

• The Panel refresh has been performed. A white line may be displayed on the screen during the Panel refresh. This is not a malfunction of the TV. Panel refresh starts after the TV is turned off and takes about one hour to complete.

The message [Panel refresh did not finish...] is displayed

When i) the TV is turned on, ii) the AC power cord (mains lead) is unplugged, or iii) the room temperature falls outside of the range between 10 ºC and 40 ºC during the Panel refresh, the Panel refresh is not completed. Please avoid the above three conditions during the Panel refresh.

For more information on troubleshooting, refer to the Help Guide.

Specifications

System
Panel system: OLED (Organic Light Emitting Diode) Panel
TV system: Depend on your country/area selection/TV model
Analogue: B/G, I, D/K, M
Digital: DVB-T/DVB-T2
Colour system: PAL/SECAM/NTSC3.58/NTSC4.43
Channel coverage: Depend on your country/area selection/TV model
Analogue: UHF/VHF/Cable
Digital: UHF/VHF
Sound output
XR-77A80J: 20 W + 20 W + 10 W
XR-65A80J / 55A80J: 10 W + 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac Bluetooth® Version 4.2

Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
VIDEO IN / S-CENTER SPEAKER IN
Video/Audio input (mini jack)
S-centre speaker input (mini jack)
HDMI IN 1/2/3/4 (HDCP 2.3-compatible)
Video: 4096 × 2160p (50, 60 Hz)*¹*², 4096 × 2160p
(24 Hz)*¹, 3840 × 2160p (50, 60 Hz)*², 3840 × 2160p
(24, 25, 30 Hz), 1080p (30, 50, 60, 100, 120 Hz),
1080/24p, 1080i (50, 60 Hz), 720p (30, 50, 60 Hz),
720/24p, 576p, 480p, PC Formats*³
3840 × 2160p (100, 120 Hz)*²*⁴
Audio:
In eARC (Enhanced Audio Return Channel) mode Refer to the online Help Guide for details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/88.2/96/
176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby
Atmos, DTS eARC/ARC (Enhanced Audio Return Channel/Audio
Return Channel) (HDMI IN 3 only)*⁵ In eARC mode
Refer to the online Help Guide for details.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits, Dolby
Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM: 48 kHz
16 bits, Dolby Audio, DTS)
(Stereo mini jack)
Headphone

USB port 1 and 2 support High Speed USB (USB 2.0)
USB port 3 supports Super Speed USB (USB 3.1 Gen 1)
LAN
10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)

Power and others
Power requirements
110 V – 240 V AC, 50/60 Hz (except India model)
220 V - 240 V AC, 50/60 Hz (India model only)
Screen size (measured diagonally) (Approx.)
XR-77A80J: 77 inches / 194.7 cm
XR-65A80J: 65 inches / 163.9 cm
XR-55A80J: 55 inches / 138.8 cm
Power consumption
Indicated on the rear of the TV
Standby power consumption*⁶*⁷
Jordan/UAE/Egypt: 0.50 W, Others: 0.5 W
Display resolution (horizontal × vertical) (pixels)
3840 × 2160
Output rating
500 mA (for USB 1/2), 900 mA (for USB 3)

Dimensions (Approx.) (w × h × d) (mm)
with Table-Top Stand
Standard position:
XR-77A80J: 1722 × 1022 × 367
XR-65A80J: 1448 × 859 × 330 XR-55A80J: 1227 × 735 × 330
Narrow position:
XR-77A80J: 1722 × 1022 × 367
XR-65A80J: 1448 × 859 × 330 XR-55A80J: 1227 × 735 × 330
Sound bar position:
XR-77A80J: 1722 × 1071 × 367
XR-65A80J: 1448 × 908 × 330
XR-55A80J: 1227 × 784 × 330
without Table-Top Stand
XR-77A80J: 1722 × 999 × 54
XR-65A80J: 1448 × 836 × 53 XR-55A80J: 1227 × 712 × 53

Stand width (Approx.) (mm)
Standard position: 1034
Narrow position: 692
Sound bar position: 1036

Mass (Approx.) (kg)
with Table-Top Stand
XR-77A80J: 30.1
XR-65A80J: 23.5
XR-55A80J: 19 without Table-Top Stand
XR-77A80J: 28.9
XR-65A80J: 22.3 XR-55A80J: 17.8

Others
Optional accessories
Wall-Mount Bracket: SU-WL850 / SU-WL450
Operating temperature: 0 ºC – 40 ºC

*1 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
*2 Refer to the on screen menu to set [HDMI signal format].
*3 Refer to the online Help Guide for details.
*4 HDMI IN 3 & 4 only. Use the Ultra High Speed HDMI Cable to connect.
*5 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.
*6 Specified standby power is reached after the TV finishes necessary internal processes.
*7 Standby power consumption will increase when your TV is connected to the network.

Note

Notes on Digital TV function

• Any functions related to Digital TV () will only work in countries or areas where DVB-T/DVB-T2 (MPEG-2 and H.264/MPEG-4 AVC) digital terrestrial signals are broadcast. Please confirm with your local dealer if you can receive a DVB-T/DVB-T2 signal where you live.
• This TV set complies with DVB-T/DVB-T2 specifications, but compatibility with future DVB-T/ DVB-T2 digital terrestrial broadcasts are not guaranteed.
• Some Digital TV functions may not be available in some countries/areas.