SONY BRAVIA KD-65X9507H, 55X9507H Reference Guide

About Manuals

This TV comes with the following manuals. Please retain the manuals for future reference.

Help Guide (On screen Manual)

• Settings, Android TV functions, Internet connection, troubleshooting, etc.
• To open it, press the HELP button on the remote control and select Help Guide.

Read the End User Software License Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software License Agreement. The software license agreement between you and Sony is available online at Sony website (http://www.sony.net/tv-software-licenses/) or on your product screen. Go to [Settings] → [Device Preferences] → [About] → [Legal information] → [End user license agreement].

Note

Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the rear of the TV.

Safety Information

Installation/Set-up
Install and use the TV set in accordance with the instructions below in order to avoid any risk of fire, electric shock or damage and/or injuries.

Installation

Transporting

Topple prevention
(Models with supplied support belt kit)
Refer to the Setup Guide on top of the cushion.
The supplied wood screw is only for affixing to a solid object made of wood.
(Except models with supplied support belt kit)

Remote Control and TV

The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model.

1. (Microphone): Use the Google Assistant^{* 1 * 2} voice search^{* 2} . For hints on how to control your TV press (Microphone) button and speak the phrase "voice hints".*
   : On screen menu navigation and selection.
   TV: Display TV channel list or switch to input.
2. (TV standby)
   Number buttons
   (dot)
   (Text): Display text information.
3. Google Play / NETFLIX^{* 1} / Color buttons
4. GUIDE/ : Display the digital program guide.
   APPS: Display a list of installed apps.
   (Input select): Display and select the input source, etc.
   (Quick settings): Display Quick Settings.
   BACK
   HOME
5. +/– (Volume)
   (Jump)
   (Mute)^{* 3}
   CH +/–/: Select the channel, or next () / previous () page.
6. AUDIO: Select the sound of multilingual source or dual sound (depend on program source).
   (Subtitle setting)
   HELP: Display the Help menu.
   
   EXIT
   (Info/Text reveal): Display information.

7. (Power)
8. Remote Control sensor / Light sensor / LED*
9. Built-in MIC^{* 1 * 2 * 5} : To enable the built-in MIC, press (Microphone) button on the remote control and follow the on-screen instructions.

^*1 Only on limited region/country/TV model/language.
^*2 The Google Assistant or voice search requires an Internet connection.
^*3 Accessibility shortcut is available by pressing and holding (Mute).
^*4 The built-in MIC LED is also included.
^*5 Standby power consumption will increase because the built-in MIC is always listening when it is enabled.

For more information, refer to the Help Guide.

Installing the TV to the Wall

Using the optional Wall-Mount Bracket (SU-WL850 or SU-WL450)* (not supplied)

To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this product.

Wall-Mount Bracket Installation Information
This TV's instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the product page for your TV model. https://www.sony-asia.com/support

Preparing for Wall-Mount Installation
Make sure to attach the Table-Top Stand before installing the TV to the wall by referring to the Setup Guide.

• Prepare the TV for the Wall-Mount Bracket before making cable connections.
• Follow the instruction guide provided with the Wall- Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV's weight.
• Be sure to entrust the attachment of this product to the wall to Sony dealers or licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or injury caused by mishandling or improper installation.
• The screws for Wall-Mount Bracket are not supplied.
• Only qualified service personnel should carry out wall-mount installations.
• For safety reasons, it is strongly recommended that you use Sony accessories, including:
  • Wall-Mount Bracket SU-WL850
  • Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall- Mount Bracket when attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc.
  
  
• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

* Only on limited region/country/TV model.

1. Remove the screws from the rear of the TV.
   
   
2. Attach the Wall-Mount Attachment (supplied with the TV) to the rear of the TV (to make it parallel with the wall).
   

Note

Detaching the Table-Top Stand from the TV

1. Remove one side of the Table-Top Stand at a time. Firmly hold the Table-Top Stand securely with both hands while the other people lift up the TV.
   
   
2. Repeat the previous step and remove the other side of the Table-Top Stand.

Note

Troubleshooting

General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1. Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the AC power cord (mains lead). Then press the power button on the TV, and release it. Wait for two minutes, and plug in the AC power cord (mains lead).
2. Refer to the Help menu by pressing HELP on the remote control.
3. Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.
4. Visit Sony support website (information provided at the end of this manual).

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for about one minute, then operate it again.

The remote control does not function.

• Replace the batteries.

The parental lock password has been forgotten.

• Enter 4357 for the PIN and enter the new PIN.

For more information on troubleshooting, refer to the Help Guide.

Specifications

System
Panel system: LCD (Liquid Crystal Display) Panel, LED
Backlight
TV system
Analog: M
Digital: ISDB-T
Color system: NTSC/PAL N (Video only)/PAL M (Video only)
Channel coverage
Analog: UHF/VHF/Cable
Digital: UHF/VHF
Sound output: 10 W + 10 W + 5 W + 5 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac Bluetooth® Version 4.2

Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
VIDEO IN
Video/Audio input (mini jack)
HDMI IN 1/2/3/4 (support 4K resolution, HDCP 2.3compatible)
Video: 4096 × 2160p (50, 60 Hz)*¹*², 4096 × 2160p
(24 Hz)*¹, 3840 × 2160p (50, 60 Hz)*², 3840 × 2160p (24, 25, 30 Hz), 1080p (30, 50, 60, 100, 120 Hz), 1080/24p, 1080i (50, 60 Hz), 720p (30, 50, 60 Hz), 720/24p, 576p, 480p, PC Formats*³
Audio: In eARC (Enhanced Audio Return Channel) mode Refer to the Help Guide for details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/88.2/96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) (HDMI IN 3 only)*⁴
In eARC mode
Refer to the Help Guide for details.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, DTS)
(Stereo mini jack)
Headphone
USB port 1 supports High Speed USB (USB 2.0)
USB port 2 supports Super Speed USB (USB 3.1 Gen 1)
LAN
10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)

Power and others
Power requirements
220 V – 240 V AC, 50/60 Hz
Screen size (measured diagonally) (Approx.)
KD-65X9507H: 65 inches / 163.9 cm
KD-55X9507H: 55 inches / 138.8 cm
Power consumption KD-65X9507H: 292 W
KD-55X9507H: 233 W
Standby power consumption*⁵*⁶ 0.5 W
Display resolution 3,840 pixels (horizontal) × 2,160 lines (vertical)
Output Rating
USB 1
5 V , 500 mA MAX
USB 2
5 V , 900 mA MAX

Dimensions (Approx.) (w × h × d) (mm)
with Table-Top Stand
Standard position:
KD-65X9507H: 1,449 × 906 × 353 KD-55X9507H: 1,230 × 779 × 310
Narrow position:
KD-65X9507H: 1,448 × 906 × 353
KD-55X9507H: 1,229 × 779 × 310 without Table-Top Stand
KD-65X9507H: 1,448 × 833 × 70 KD-55X9507H: 1,229 × 710 × 70

Stand width (Approx.) (mm)
Standard position:
KD-65X9507H: 1,449
KD-55X9507H: 1,230
Narrow position:
KD-65X9507H: 882
KD-55X9507H: 807

Mass (Approx.) (kg)
with Table-Top Stand
KD-65X9507H: 23.7
KD-55X9507H: 18.1 without Table-Top Stand
KD-65X9507H: 22.3 KD-55X9507H: 16.8

Others
Optional accessories
Wall-Mount Bracket: SU-WL850 / SU-WL450
Operating temperature: 0 ºC – 40 ºC

^*1 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
^*2 To support 18 Gbps, set [HDMI signal format] to [Enhanced format].
^*3 Refer to the online Help Guide for details.
^*4 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.
^*5 Specified standby power is reached after the TV finishes necessary internal processes. *6 Standby power consumption will increase when your TV is connected to the network.

Note

https://www.sony-asia.com/support