Page 2: Table Of Contents
Enter Text on Your Brother Machine ......................18 Access Brother Utilities (Windows) ......................19 Uninstall the Brother Software and Drivers (Windows) ..............20 USB / Ethernet Port Locations on Your Brother Machine ................21 Paper Handling............................ 22 Load Paper..............................23 Load Paper in the Paper Tray ......................
Page 3 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac) ........................80 Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)........................... 82 Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac) ......83 Print an Email Attachment..........................
Page 4 Brother Web Connect Overview ....................... 205 Online Services Used with Brother Web Connect ................208 Set Up Brother Web Connect ......................210 Scan and Upload Documents Using Brother Web Connect ............. 217 Download and Print Documents Using Brother Web Connect ............218 AirPrint ............................... 221 AirPrint Overview..........................
Page 5 Replace the Ink Cartridges......................... 278 Clean Your Brother Machine ........................281 Clean the Scanner..........................282 Clean the Print Head from Your Brother Machine ................284 Clean the Print Head Using Web Based Management ..............285 Clean the Print Head from Your Computer (Windows)..............286 Clean the Machine's LCD.........................
Page 6: Before You Use Your Machine
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes...
Page 7: Definitions Of Notes
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.
Page 8: Trademarks
® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ™ ™...
Page 9: Open Source Licensing Remarks
Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com. Related Information • Before You Use Your Machine...
Page 10: Copyright And License
Before You Use Your Machine > Copyright and License Copyright and License ©2022 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Page 11: Important Notes
Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2. • In this User's Guide, the LCD messages of the DCP-J1800DW are used unless otherwise specified. • In this User's Guide, the illustrations of the DCP-J1800DW are used unless otherwise specified.
Page 12: Introduction To Your Machine
• Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Set Default Function Screens • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • USB / Ethernet Port Locations on Your Brother Machine...
Page 13: Before Using Your Machine
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 14: Control Panel Overview
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu Buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen.
Page 15: Touchscreen Lcd Overview
Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview You can switch Home screens by pressing d or c. From the Home screens, you can access the various settings. Home Screen This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command.
Page 16 [Copy] / [Cut Copy] / [Scan] / [Web] / [Apps] / [Download Software] /[Print Head Cleaning] 7. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On]. (Internet connection is needed, and data rates may apply.) Press to view the details.
Page 17 • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages...
Page 18: Settings Screen Overview
> Settings Screen Overview Settings Screen Overview The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
Page 19 • Check the Ink Volume (Page Gauge)
Page 20: Navigate The Touchscreen
Home > Introduction to Your Machine > Navigate the Touchscreen Navigate the Touchscreen Using your finger, press d c or a b on the LCD to display and access the machine options. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine.
Page 21: Set The Ready Screen
Home > Introduction to Your Machine > Set the Ready Screen Set the Ready Screen You can change the Ready screen to display a specific Home screen or Shortcut screen. When the machine is idle or you press , the machine will go back to the screen that you have set. 1.
Page 22: Set Default Function Screens
Home > Introduction to Your Machine > Set Default Function Screens Set Default Function Screens You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].
Page 23: Enter Text On Your Brother Machine
The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
Page 24: Access Brother Utilities (Windows)
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 25: Uninstall The Brother Software And Drivers (Windows)
• Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.
Page 26: Usb / Ethernet Port Locations On Your Brother Machine
Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine The USB and Ethernet ports are located inside the machine (Ethernet ports are available only for certain models).
Page 27: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 28: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 29: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Photo Paper in the Paper Tray •...
Page 30 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 31 4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6.
Page 32 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 33 9. Slowly push the paper tray completely into the machine. 10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
Page 34 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 35 4. Gently press and slide the paper width guides (1) to fit the paper size, and then lift the stopper (2). 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams.
Page 36 10. Slowly push the paper tray completely into the machine. 11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
Page 37 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 38 4. Load up to 10 envelopes in the paper tray with the printing surface face down. Loading more than 10 envelopes may cause paper jams. 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray.
Page 39 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
Page 40: Load Paper In The Manual Feed Slot
Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: DCP-J1800DW Load special print media in this slot, one sheet of paper at a time. NOTE To prevent dust from entering the machine, be sure to close the cover if you are not using the manual feed slot.
Page 41 3. Slide the manual feed slot paper guides to fit the width of the paper you are using. 4. Load only one sheet of paper in the manual feed slot with the printing surface face up. Using both hands, adjust the manual feed slot paper guides to make sure there is no gap between them and the paper.
Page 42 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam.
Page 43 • If the document does not fit on one sheet, the machine will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and follow the instructions displayed on the LCD. • Make sure printing has finished before you close the manual feed slot cover.
Page 44: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 45: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting...
Page 46 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. •...
Page 47 Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
Page 48: Acceptable Print Media
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print, or the Paper Type setting on the machine.
Page 49 For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities.
Page 50 Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 51 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray •...
Page 52 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Cut Print/Cut Copy Printer Copy...
Page 53 20 cm) B5 (JIS) and B6 (JIS) size paper are supported only in some countries. When using plain paper 80 gsm. BP71 260 gsm paper is specially designed for Brother inkjet machines. Related Information • Choose the Right Print Media...
Page 54: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 55: Load Documents In The Automatic Document Feeder (Adf)
> Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) Related Models: DCP-J1800DW The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 56 Related Information • Load Documents Related Topics: • Copy a Document • Error and Maintenance Messages • Other Problems...
Page 57: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to copy or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight:...
Page 58: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 59: Print
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment...
Page 60: Print From Your Computer (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
Page 61: Print A Photo (Windows)
> Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 62: Print A Document (Windows)
> Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 63: Cancel A Print Job (Windows)
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 64: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 65: Print As A Poster (Windows)
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button.
Page 66: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 67 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset checkbox to specify the offset for binding in inches or millimetres. 9.
Page 68 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows)
Page 69: Print As A Booklet Automatically (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 70 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 71: Print A Colour Document In Greyscale (Windows)
Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button.
Page 72: Prevent Smudged Printouts And Paper Jams (Windows)
1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 73: Use A Preset Print Profile (Windows)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button.
Page 74 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
Page 75 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button.
Page 76: Change The Default Print Settings (Windows)
Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 77: Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 78 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
Page 79 Advanced Tab 1. Colour Enhancement Select this option to use the Colour Enhancement feature. This feature analyses your image to improve its sharpness, white balance and colour density. This process may take several minutes depending on the image size and your computer's specifications. 2.
Page 80 Retrieve Printer's Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 81: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint...
Page 82: Print Using Brother Iprint&Scan (Windows/Mac)
Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing) (Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac)
Page 83: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 84 To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load. Related Information • Print Using Brother iPrint&Scan (Windows/Mac) Related Topics: • Brother iPrint&Scan Overview for Windows and Mac...
Page 85: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing) (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 86 Option Description On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)
Page 87: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows/Mac)
1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4. Do one of the following: •...
Page 88: Print A Colour Document In Greyscale Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 89: Print An Email Attachment
If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the [Online Functions] option, and then press it.
Page 90: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)
Page 91: Scan Using The Scan Button On Your Machine
Save Scanned Data to a Folder as a PDF File • Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment • Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows • Change Scan Settings Using Brother iPrint&Scan...
Page 92: Scan Photos And Graphics
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 93 Option Description Remove Background Colour Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7.
Page 94: Save Scanned Data To A Folder As A Pdf File
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 95 Option Description (DCP-J1800DW) Remove Background Colour Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
Page 96: Scan To An Editable Text File Using Ocr
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 97 When On is selected, blank pages are skipped. Skip Blank Page (DCP-J1800DW) Remove Background Colour Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
Page 98: Save Scanned Data As An Email Attachment
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 99 When On is selected, blank pages are skipped. Skip Blank Page (DCP-J1800DW) Remove Background Colour Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
Page 100: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, And Windows 10)
Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Page 101 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
Page 102 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
Page 103 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1.
Page 104: Change Scan Settings Using Brother Iprint&Scan
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 105: Scan Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 106: Scan From Your Computer (Windows)
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favourite scanning application. •...
Page 107: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications
The Scan or Get Photo panel appears on the left side of the screen. 4. Click Select. 5. From the available Scanners list, select TWAIN: TW-Brother XXX-XXXX or TWAIN: TW-Brother XXX-XXXX LAN (where XXX-XXXX is the name of your model).
Page 108 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Page 109 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
Page 110 Rotate Image Rotate the scanned image. Edge Fill Fill in the edges on four sides of the scanned image using the selected colour and range. (DCP-J1800DW) Skip Blank Page Remove the document's blank pages from the scanning results. • Image Quality...
Page 111 Correct the broken or incomplete characters of the original to make them easier to read. B&W Inversion Invert black and white in the monochrome image. • Feed Control (DCP-J1800DW) Layout Select the layout. Continuous Scan Select this option to scan multiple pages. After a page is scanned, select whether to continue scanning or finish.
Page 112: Scan Using Windows Fax And Scan
6. Adjust the settings in the dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
Page 113 • WIA Driver Settings (Windows)
Page 114 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
Page 115 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.
Page 116: Scan From Your Computer (Mac)
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)
Page 117: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 118: Copy A Document
Home > Copy > Copy a Document Copy a Document 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper other than A4 size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options].
Page 119 Related Information • Copy Related Topics: • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Copy Settings...
Page 120: Enlarge Or Reduce Copied Images
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 121: Sort Copies
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 122: Make Page Layout Copies (N In 1 Or Poster)
Home > Copy > Make Page Layout Copies (N in 1 or Poster) Make Page Layout Copies (N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster.
Page 123 Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7.
Page 124: Copy On Both Sides Of The Paper (2-Sided Copy)
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. •...
Page 125 4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5. Press a or b to display the [2-sided Copy] option, and then press it. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, follow these steps: a.
Page 126: Copy An Id Card
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to A4 or Letter. •...
Page 127 The machine starts scanning one side of the identification card. 7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. Related Information • Copy...
Page 128: Copy Settings
Home > Copy > Copy Settings Copy Settings To change copy settings, press [Options]. Option Description Quality Select the Copy resolution for your type of document. Document Size Select a document size for your document. (Cut Copy feature only) Paper Type Select a paper type.
Page 129 Option Description Stack/Sort Select to stack or sort multiple copies. Stack Sort 2in1 (ID) Make 2in1 ID copies, and cut the paper in half. (Cut Copy feature only) Page Layout Make N in 1, 2 in 1 ID, or Poster copies. (Copy feature only) 4 in 1 Poster...
Page 130 • Copy Documents on A4 Paper and Cut the Paper in Half...
Page 131: Cut Print/Cut Copy
Home > Cut Print/Cut Copy Cut Print/Cut Copy With the Cut Print feature, print your documents on A4 paper, and your machine will cut the paper in half automatically. With the Cut Copy feature, your machine automatically resizes documents to A5 size (if they are larger than A5 size), copies them side-by-side on A4 paper, and cuts the paper in half.
Page 132: Print Documents On A4 Paper And Cut The Paper In Half (Windows)
Your machine automatically resizes A4 documents to A5 size, prints them side-by-side on A4 paper, and cuts the paper in half. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 133 If you choose this option, be aware that there is an unprintable area along the cut line. See Related Information. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button. The printer driver window appears.
Page 134: Print On Both Sides Of A4 Paper And Cut The Paper In Half (Automatic 2-Sided Printing And Cutting) (Windows)
- for the bottom half of the A4 document that you printed. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printer's properties or preferences button.
Page 135 Option for Portrait Description Long Edge (Left) Long Edge (Right) Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom)
Page 136 Option for Landscape Description Short Edge (Right) Short Edge (Left) 11. Click OK to return to the printer driver window. 12. Change other printer settings, if needed. The Borderless feature is not available when using this option. 13. Click OK again, and then complete your print operation. Related Information •...
Page 137: Cut Print Using Airprint (Macos)
Home > Cut Print/Cut Copy > Cut Print Using AirPrint (macOS) Cut Print Using AirPrint (macOS) Your machine prints A5 size data side-by-side on A4 paper, and cuts the paper in half. The procedure used for the Cut Print feature may vary by application. Safari is used in the example below. Before printing, make sure your machine is on your Mac computer's printer list.
Page 138: Applications Supporting Cut Print
Set Cut Print to On in the print settings. If the No Resize option is selected in the Cut Print field of the printer driver dialog box and A4 is selected for document size in Brother iPrint&Scan, your machine prints A4 documents without resizing on A4 paper, and cuts the paper in half.
Page 139 • Change the Default Print Settings (Windows) • Print Settings (Windows) • Cut Print Using AirPrint (macOS)
Page 140: Copy Documents On A4 Paper And Cut The Paper In Half
Home > Cut Print/Cut Copy > Copy Documents on A4 Paper and Cut the Paper in Half Copy Documents on A4 Paper and Cut the Paper in Half With the Cut Copy feature, your machine automatically resizes documents to A5 size (if they are larger than A5 size), copies them side-by-side on A4 paper, and cuts the paper in half.
Page 141 • Place the next page on the scanner glass, and then press [Continue] to scan the page. • After scanning all the pages, press [Finish]. To interrupt copying, press Related Information • Cut Print/Cut Copy Related Topics: • Copy on Both Sides of A4 Paper and Cut the Paper in Half (2-sided Copy and Cut) •...
Page 142: Copy On Both Sides Of A4 Paper And Cut The Paper In Half (2-Sided Copy And Cut)
Home > Cut Print/Cut Copy > Copy on Both Sides of A4 Paper and Cut the Paper in Half (2-sided Copy and Cut) Copy on Both Sides of A4 Paper and Cut the Paper in Half (2-sided Copy and Cut) Use the Cut Copy feature to make 2-sided A5 size copies by cutting A4 size paper in half.
Page 143 • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5.
Page 144: Copy An Id Card On A4 Paper And Cut The Paper In Half
Home > Cut Print/Cut Copy > Copy an ID Card on A4 Paper and Cut the Paper in Half Copy an ID Card on A4 Paper and Cut the Paper in Half Use the Cut Copy feature to perform [2in1(ID)] copying. With the Cut Copy feature, your machine automatically creates a layout for both sides of an ID card to be arranged on the top half of A4 paper when you copy them, and then cuts the paper in half.
Page 145 Related Information • Cut Print/Cut Copy Related Topics: • Copy Documents on A4 Paper and Cut the Paper in Half • Copy Settings...
Page 146: Network
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...
Page 147: Supported Basic Network Features
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...
Page 148: Configure Network Settings
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...
Page 149: Configure Network Settings Using The Control Panel
Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. 1. Press [Settings] > [Network]. 2. Press a or b to display the network option, and then press it. Repeat this step until you access the menu you want to configure, and then follow the touchscreen LCD instructions.
Page 150: Wireless Network Settings
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...
Page 151: Use The Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
Page 152 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
Page 153 Windows Download the installer from your model's Downloads page at support.brother.com. • a. Download the installer from your model's Downloads page at support.brother.com. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
Page 154 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.
Page 155 WEP key. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
Page 156 Related Information • Use the Wireless Network...
Page 157 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Related Information •...
Page 158 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a ™ Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 159 If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. 7. Select your machine and click Next.
Page 160 Network Key (Password) WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [Find Wi-Fi Network].
Page 161 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Related Information •...
Page 162 Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 Brother 12345678 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
Page 163 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers or your application necessary for operating your device, go to your model's Downloads page at support.brother.com. Related Information •...
Page 164: Use Wi-Fi Direct
® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network...
Page 165 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine •...
Page 166 5. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device.
Page 167 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually Configure the Wi-Fi Direct setting from the machine's control panel. 1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Manual]. 2.
Page 168: Enable/Disable Wireless Lan
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> DCP-J1700DW >> DCP-J1800DW DCP-J1700DW 1. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [WLAN Enable]. 2. Do one of the following: • To enable Wi-Fi, select [On].
Page 169: Print The Wlan Report
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report] > [Yes]. The machine will print the WLAN Report.
Page 170 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
Page 171 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
Page 172 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
Page 173: Network Features
Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default...
Page 174: Print The Network Configuration Report
Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx"...
Page 175: Reset The Network Settings To Factory Default
Home > Network > Network Features > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Page 176: Brother Management Tools
Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Network...
Page 177: Security
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use IEEE 802.1x Authentication for a Wired or a Wireless Network...
Page 178: Before Using Network Security Features
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 179: Disable Unnecessary Protocols
, if the navigation menu is not shown on the left side of the screen. 5. Clear any unnecessary protocol checkboxes to disable them. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. Related Information • Before Using Network Security Features...
Page 180: Configure Certificates For Device Security
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
Page 181: Supported Security Certificate Features
The following security certificate features can be used with the machine: • SSL/TLS communication • IEEE 802.1x authentication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.
Page 182: Step By Step Guide For Creating And Installing A Certificate
Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 183: Create A Self-Signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as...
Page 184: Create Csr And Install A Certificate From A Certificate Authority (Ca)
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Page 185 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 186 10. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Page 187 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 188: Import And Export The Certificate And Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
Page 189 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 190 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 191: Manage Multiple Certificates
In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
Page 192: Use Ssl/Tls
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS...
Page 193: Introduction To Ssl/Tls
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Page 194 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Page 195 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 196: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights •...
Page 197 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
Page 198 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
Page 199 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
Page 200 12. Click Finish. 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information • Manage Your Network Machine Securely Using SSL/TLS...
Page 201: Print Documents Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure Certificates for Device Security • Configure a Certificate for SSL/TLS and Available Protocols...
Page 202 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 203: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 204: What Is Ieee 802.1X Authentication
IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or hub. After your request has been verified by the RADIUS server, your machine can access the network.
Page 205: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 206 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 207: Ieee 802.1X Authentication Methods
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 208: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • ™ ™ Mopria Print Service and Mopria Scan • Brother Mobile Connect...
Page 209: Brother Web Connect
Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Download and Print Documents Using Brother Web Connect...
Page 210: Brother Web Connect Overview
3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 211 Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
Page 212 Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...
Page 213: Online Services Used With Brother Web Connect
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 214 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
Page 215: Set Up Brother Web Connect
Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect •...
Page 216 > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use.
Page 217 Related Information • Set Up Brother Web Connect...
Page 218 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 219 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 220 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
Page 221 Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at https://www.creativecenter.brother/.
Page 222: Scan And Upload Documents Using Brother Web Connect
[OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display the service that hosts the account to which you want to upload.
Page 223: Download And Print Documents Using Brother Web Connect
To download other users’ documents, you must have access privileges to view the corresponding albums or documents. For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information •...
Page 224 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
Page 225 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [Print "CreativeCenter" Templates].
Page 226: Airprint
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS)
Page 227: Airprint Overview
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
Page 228: Before Using Airprint (Macos)
The Add Printer screen appears. 4. Do one of the following: • macOS v12 Select your machine, and then select Brother XXX-XXXX series (where XXXX is the name of your model) from the Use pop-up menu. • macOS v11 and macOS v10.15.x Select your machine, and then select AirPrint from the Use pop-up menu.
Page 229: Print Using Airprint
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) • Cut Print Using AirPrint (macOS)
Page 230 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
Page 231 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.
Page 232: Scan Using Airprint (Macos)
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3.
Page 233: Mopria ™ Print Service And Mopria ™ Scan
™ ™ Home > Mobile/Web Connect > Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service is a print feature and Mopria Scan is a scan feature on ™ ™ Android mobile devices developed by the Mopria Alliance.
Page 234: Brother Mobile Connect
• For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.
Page 235: Brother Iprint&Scan For Windows And Mac
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview for Windows and Mac...
Page 236: Brother Iprint&Scan Overview For Windows And Mac
Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.
Page 237: Troubleshooting
You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
Page 238: Error And Maintenance Messages
An ink cartridge is not installed correctly. See Related Information: Replace the Ink Cartridges. If you are using non Brother Original ink, Replace the ink cartridge with a Brother the machine may not detect the ink Original ink cartridge. If the error message cartridge.
Page 239 Wi-Fi Direct network, and then try to configure the Wi- Fi Direct settings again. Connection Failed The Brother machine and your mobile • Move the mobile device closer to your device cannot communicate during the Brother machine.
Page 240 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
Page 241 Try again when the machine has warmed No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. No device found. your mobile device. •...
Page 242 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 243 Related Information • Troubleshooting • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report •...
Page 244: Error Messages When Using The Brother Web Connect Feature
Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com.
Page 245 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new service) has expired or is invalid. temporary ID, and then use the new ID to register the account to the machine.
Page 246: Document Jams
Home > Troubleshooting > Document Jams Document Jams Related Models: DCP-J1800DW • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...
Page 247: Document Is Jammed In The Top Of The Adf Unit
> Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit Related Models: DCP-J1800DW 1. Remove any paper from the ADF that is not jammed. 2. Open the ADF cover.
Page 248: Document Is Jammed Inside The Adf Unit
Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit Related Models: DCP-J1800DW 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3. Pull the jammed document out to the left.
Page 249: Remove Paper Scraps Jammed In The Adf
> Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF Related Models: DCP-J1800DW 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
Page 250: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) • Paper is Jammed in the Front of the Machine (Jam Front) •...
Page 251: Paper Is Jammed Inside And In The Front Of The Machine (Jam Inside/Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/ Front) If the LCD displays [Jam Inside/Front], [Repeat Jam Inside/Front] or [Repeat Jam], follow these steps: 1.
Page 252 5. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1).
Page 253 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
Page 254 If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. CAUTION The cutter installed in the machine has sharp edges, which may cause an injury. Keep your hands away from the cutter located behind the Paper Feed Rollers.
Page 255 10. Reconnect the power cord. Additional paper jam clear operations (DCP-J1800DW) If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the electrical socket and open the manual feed slot cover.
Page 256: Paper Is Jammed In The Front Of The Machine (Jam Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed in the Front of the Machine (Jam Front) If the LCD displays [Jam Front] or [Repeat Jam Front], follow these steps: 1.
Page 257 If your LCD error message was [Repeat Jam Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 258 Additional paper jam clear operations (DCP-J1800DW) If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the electrical socket and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.
Page 259: Paper Is Jammed In The Back Of The Machine (Jam Rear)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Back of the Machine (Jam Rear) If the LCD displays [Jam Rear], follow these steps: 1.
Page 260 5. Slowly pull the jammed paper out of the machine. 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 9.
Page 261: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
Page 262: Paper Handling And Printing Problems
Click (Start) > Control Panel > Hardware and Sound > Printers. Right- click Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
Page 263 Difficulties Suggestions See Related Information: Replace the Ink Cartridges. If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: • Windows 10, Windows Server 2016, and Windows Server 2019 Click >...
Page 264 • The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
Page 265 See Related Information: Acceptable Print Media. Make sure the printing surface is face down in the paper tray. Make sure you are using Brother Original ink. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
Page 266 Replace the Ink Cartridges • Unprintable Area • Check the Print Quality • Change the Paper Size and Paper Type • Acceptable Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows)
Page 267 • Check the Print Alignment from Your Brother Machine • Load Paper • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Paper Pick-up Rollers • Printer Jam or Paper Jam • Print Settings (Windows) •...
Page 268: Other Problems
Results. Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...
Page 269 Difficulties Suggestions “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen. Related Information • If You Are Having Difficulty with Your Machine Related Topics: • Troubleshooting • Clean the Scanner •...
Page 270: Network Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network •...
Page 271 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
Page 272 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...
Page 273 If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. >> I Cannot Complete the Wireless Network Setup Configuration >>...
Page 274 Wi-Fi Direct settings again. Brother machine still cannot • If you are using your Brother machine as a client, confirm how complete the Wi-Fi Direct many devices are allowed in the current Wi-Fi Direct network, configuration.
Page 275 If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both.
Page 276 Check Action Interface Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal machine from your application: computer. ping <ipaddress> or <nodename>.
Page 277 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
Page 278: Airprint Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Make sure your machine and your mobile device or Mac are connected to the same network.
Page 279: Check The Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's information, such as the serial number or the firmware version. 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options: Option Description Check your machine's serial number.
Page 280: Reset Your Machine
Home > Troubleshooting > Reset Your Machine Reset Your Machine 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine. Related Information •...
Page 281: Reset Functions Overview
Use this reset function to reset all of the machine's settings to the settings originally set at the factory. We strongly recommend you perform this operation when you dispose of the machine. (DCP-J1800DW) Unplug the interface cable before you select [Network] or [All Settings].
Page 282: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results •...
Page 283: Replace The Ink Cartridges
Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message.
Page 284 3. Open the new ink cartridge bag for the colour indicated on the LCD, and take out the ink cartridge. IMPORTANT DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
Page 285 If the machine does not detect the ink cartridge after you install it, check that the ink cartridge is installed correctly. Remove the ink cartridge and reinstall it slowly until it locks into place. IMPORTANT • DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once. •...
Page 286: Clean Your Brother Machine
> Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...
Page 287: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 288 Related Topics: • Other Problems...
Page 289: Clean The Print Head From Your Brother Machine
The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
Page 290: Clean The Print Head Using Web Based Management
(Windows) You can also clean the print head using the printer driver. Related Information • Clean Your Brother Machine Related Topics: • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Access Web Based Management...
Page 291: Clean The Print Head From Your Computer (Windows)
Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printing preferences. If printer driver options appear, select your printer driver.
Page 292 • Clean the Print Head Using Web Based Management...
Page 293: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 294: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 295: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
Page 296: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 297: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 298: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the electrical socket.
Page 299: Check Your Brother Machine
Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) •...
Page 300: Check The Print Quality
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 301 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 302: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. Before adjusting the print alignment, complete a print quality check first by pressing [Ink] >...
Page 303: Check The Ink Volume
Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For actual cartridge yield information, visit support.brother.com/yield.
Page 304: Monitor Machine Status From Your Computer (Windows)
Double-click the icon in the task tray. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
Page 305 Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) Related Topics: • Cancel a Print Job (Windows) •...
Page 306 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 307 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 308 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
Page 309: Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 310 The remaining ink amount is approximate and may differ from the actual amount of remaining ink. • You can also check the remaining ink amount using Web Based Management. Related Information • Check Your Brother Machine Related Topics: • Check the Ink Volume (Page Gauge)
Page 311: Correct The Paper Feed To Clear Vertical Lines
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. Before adjusting the paper feed, make a print quality check first by pressing [Ink] >...
Page 312: Change The Print Options To Improve Your Print Results
Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.
Page 313: Pack And Ship Your Machine
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 314 • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping. 8. Wrap the machine in the bag. 9. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton.
Page 315 10. Close the carton and tape it shut. Related Information • Routine Maintenance Related Topics: • Replace the Ink Cartridges...
Page 316: Machine Settings
Home > Machine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...
Page 317: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favourite Settings as a Shortcut • Print Reports •...
Page 318: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
Page 319: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time •...
Page 320 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume 1. Press [Settings] > [All Settings] > [General Setup] > [Beep]. 2. Press a or b to display the [Off], [Low], [Med], or [High] option, and then press the option you want. 3.
Page 321 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off.
Page 322 To turn on the machine after the Auto Power Off feature has turned it Off, press The machine does not power off automatically when: • The machine is connected to a wired network. (DCP-J1800DW) • The machine is connected to a wireless network.
Page 323 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time If the machine's power has been off, the machine's date and time may not be current. Re-enter them. 1.
Page 324 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. This feature is available only in some countries. 1.
Page 325 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
Page 326 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1.
Page 327 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 328 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.
Page 329: Save Your Favourite Settings As A Shortcut
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts...
Page 330 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut > Add Shortcuts Add Shortcuts You can add the Copy, Cut Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your shortcuts.
Page 331 When changing Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favourite Settings as a Shortcut Related Topics: • Enter Text on Your Brother Machine...
Page 332: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report...
Page 333 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: User Settings The User Settings report prints a list of your current settings. Network Configuration (network models) The Network Configuration report prints a list of your current network settings.
Page 334 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want. 3.
Page 335: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7"(67.5 mm) Touchscreen models) • Features Tables (2.7"(67.5 mm) Touchscreen models)
Page 336 (Date & Time) Maintenance Access the Maintenance settings menus. Network Wired LAN Access the Wired LAN setting menus. (DCP-J1800DW) WLAN(Wi-Fi) Access the WLAN setting menus. Wi-Fi Direct - Access the Wi-Fi Direct setting menus. Network I/F Select the network connection type.
Page 337 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP BOOT Method Select the Boot method that best suits your needs. (DCP-J1800DW) IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address. Node Name...
Page 338 Level 6 Descriptions Wired LAN TCP/IP WINS Select the WINS configuration Configuration mode. (DCP-J1800DW) WINS Server Specify the IP address of the primary or secondary WINS server. DNS Server Specify the IP address of the primary or secondary DNS server.
Page 339 Owner, the LCD always indicates a strong signal. I/F Enable Turn the Wi-Fi Direct connection on or off. Message from Message from Display messages and notifications Brother Brother from Brother. Status Web Connect Proxy Settings Proxy Change the Web connection Settings Connection settings. Address...
Page 340 [Machine Info.] [All Settings] > [Machine Info.] Level 3 Level 4 Descriptions Serial No. Check your machine's serial number. Firmware Version Main Version Check your machine's firmware version. Firmware Update Update your machine to the latest firmware. Firmware Auto Check - View firmware information on the Home screen.
Page 341 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7"(67.5 mm) Touchscreen models) Features Tables (2.7"(67.5 mm) Touchscreen models) >> [Copy] >> [Cut Copy] >> [Scan] >> [Web] >> [Apps] >>...
Page 342 Level 3 Level 4 Level 5 Descriptions Advanced Select advanced copy settings. Settings (Options) Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. [Cut Copy] Level 3 Level 4 Level 5 Descriptions Make an ID card copy.
Page 343 Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [Download Software] Level 1 Descriptions Download Software Displays information about downloading and installing software for mobile devices and computers.
Page 344 PC(Image) Scan photos or graphics into your graphics applications. to PC(E-mail) Send a scanned document as an email attachment. Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service. This list appears when each Shortcut Rename Change the shortcut name.
Page 345: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...
Page 346: What Is Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 347: Access Web Based Management
To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication. For more detailed information, see Related Information. >> Start from Your Web Browser >> Start from Brother iPrint&Scan (Windows/Mac) >> Start from Brother Utilities (Windows) >> Start from Brother Mobile Connect Start from Your Web Browser 1.
Page 348 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 349 Related Information • Change Machine Settings Using Web Based Management Related Topics: • Print the Network Configuration Report • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights...
Page 350: Set Or Change A Login Password For Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
Page 351: Appendix
Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support...
Page 352: Specifications
: Approx. 15 W Ready : Approx. 3 W Sleep : Approx. 0.8 W Power Off : Approx. 0.2 W • DCP-J1800DW Copying : Approx. 21 W Ready : Approx. 3 W Sleep : Approx. 0.9 W Power Off : Approx. 0.2 W Dimensions •...
Page 353 • DCP-J1800DW 227 mm 172 mm 400 mm 411 mm 343 mm 583 mm Weights • DCP-J1700DW 7.0 kg • DCP-J1800DW 8.3 kg Noise Level Operating • Printing Sound Pressure 53.0 dB(A) (Approx.) • Copying (using the scanner glass) 52.5 dB(A) (Approx.) Temperature Operating 10 to 35°C...
Page 354 Manual Feed Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Paper Type Slot Recycled Paper (DCP-J1800DW) • Print Paper Size A4, Letter, Executive, B5 (JIS), A5, B6 (JIS), A6, Envelopes (C5, Com-10, DL, Monarch), Photo (10 x 15 cm), Photo L (9 x 13 cm), Photo 2L (13 x 18 cm), Index card (13 x 20 cm) •...
Page 355 A4, Letter, Executive, A5, B5 (JIS) • Cut Print Print Speed See your model's page on your local Brother website. When printing on A4 size paper. When the Borderless feature is set to On. B5 (JIS) size paper is supported only in some countries.
Page 356 Network Security (Wired) SSL/TLS (IPPS, HTTPS), 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP- (DCP-J1800DW) TLS, EAP-TTLS) Network Security (Wireless) SSL/TLS (IPPS, HTTPS), 802.1x (EAP-FAST, PEAP, EAP-TLS, EAP- TTLS) Wireless Network Security SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2- PSK (TKIP/AES)
Page 357 An Internet connection is required to install the software if the Brother installation disc is not supplied. Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.
Page 358: Supply Specifications
<Yellow> LC451Y <Cyan> LC451C <Magenta> LC451M Black, Yellow, Cyan and Magenta - Approximately 200 pages All replacement cartridges will provide an approximate page yield stated in accordance with ISO/IEC 24711. For more page yield information, see support.brother.com/pageyield/. Related Information • Appendix...
Page 359: Brother Help And Customer Support
Brother product. Further product and support information is available from your local Brother office website. Visit www.brother.com to find the contact details for your local Brother office and to register your new product. Related Information •...
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Summary of Contents for Brother DCP-J1800DW