My File Won't Play; I Want To Reset The Tv - Samsung UE55KU6500UXZT E-Manual

My File Won't Play

When apps aren't playing, these steps may help resolve the problem.
The problem
Some files can't be played.

I Want to Reset the TV

Initialize the settings to factory defaults.
Reset
Reset Settings
Reset Smart Hub
This problem may occur with high-bitrate files. Most files can be played back,
but you might experience problems with high-bitrate files.
Path
Settings
Support Self Diagnosis
Reset
Settings
Support Self Diagnosis
Reset Smart Hub
Try this!
Reset Picture, Sound, Broadcasting, and all other settings,
except for the network settings, default settings.
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.
Description