Finding The Contact Information For Service; Requesting Service; Diagnosing The Tv Operation; There Is A Problem With The Picture - Samsung UE55KU6500UXZT E-Manual

Finding the contact information for service

Settings Support
You can view the address of the Samsung website, the call centre phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.
" You can also find information by reading the QR code of the product.

Requesting service

Settings Support
" This function is not available in specific geographical areas.
You can request service when you encounter a problem with the TV. Select the item matching the problem
that you encountered, and then select
be registered.
" You should agree to the terms and conditions for the service request.

Diagnosing the TV operation

You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting
signal strength and Smart Hub & TV factory resets.
Settings Support
You can check whether the display and sound of the TV are normally output. In addition, you can configure
the settings for Smart Hub and TV factory reset.

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support
Before you review the list of problems and solutions below, use
problem is caused by the TV. The
flaws or faults.
Contact Samsung
Request Support
Try Now
Request Now
Self Diagnosis
Try Now
Self Diagnosis Start Picture Test
Start Picture Test
Try Now
or Schedule Appointment. Your service request will
Try Now
Start Picture Test
displays a high definition picture you can examine for
to determine if the