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Basic phone features
To place a call:
Lift the handset and dial the number. You must dial an '8' to get an outside line.
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Press the line button for the desired extension, then dial the number.
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Press the Speaker button, then dial the number.
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Press the NewCall soft key, then dial the number.
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If you are using a headset, press the Headset button, then dial the number.
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If you have established Speed Dial numbers, press the desired Speed Dial button.
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If you have selected a number from the Company Directory, press the Dial soft key.
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To answer a call:
Lift the handset. If necessary, press the line button of the incoming call.
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If you are using a headset, press the Headset button. If necessary, press the line button of the incoming call.
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To use the speakerphone, press the Speaker button or the Answer soft key.
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To end a call:
Hang up the handset.
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If you are using a headset, press the Headset button or the EndCall soft key.
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If you are using the speakerphone, press the Speaker button or the EndCall softkey.
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To redial a number:
To redial the most recently dialed number, press the Redial soft key.
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To put a call on hold:
Press the Hold soft key.
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To return to the call, press the Resume soft key.
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If multiple calls are on hold, use the Navigation button to select the desired call before you press the Resume soft
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key.
If multiple calls on multiple lines are on hold, press the line button for the line to which you want to switch and use
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the Navigation button to select the desired call. Press the Resume soft key.
NOTE: Because engaging the Hold feature generates music or a beeping tone, try to avoid placing a conference call
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on hold.
To transfer a call:
During a call, press the Trnsfer soft key. This puts the call on hold.
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Dial the number to which you want to transfer the call. As soon as you hear a ringback tone, or after the party
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answers, press the Trnsfer soft key again.
NOTE: If the transfer fails, press the Resume soft key to return to the original call.
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To forward all calls to another number:
Press the CFwdAll soft key. You will hear two beeps.
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Enter the number to which you want to forward all of your calls. Enter the number exactly as if you were placing a
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call to that number. An animated phone icon will flash in the upper-right corner of the phone's LCD screen.
You will hear one beep and a "Forwarded to" message with the number will appear.
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To remove call forwarding, press the CFwdAll soft key once. You will hear one beep and the "Forwarded to"
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message will disappear from the LCD screen.
To Mute a call:
Press the Mute button on your phone.
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To disengage Mute, press the Mute button again or change from speakerphone to handset or vice versa.
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