Cisco 7000 Series Reference Manual

Cisco iP Phone

Phone Basics

Beyond picking up and putting down the handset,
IP phones allow alternative ways to place, answer,
end and manage a call.
Placing call
Press , buttons
• or
Line Speaker HeadSet
Press the soft key > dial
•
newCaLL
Press a button
•
Speed diaL
Select a number from a directory
•
soft key lift the handset.
or
diaL
answering a call
Headset: press the button of the
•
Line
incoming call.
Speakerphone: press the
•
anSwer
button
Speaker
ending a call
Headset:
press the button
•
HeadSet
soft key
Speakerphone: press the
•
Speaker
soft key
end CaLL
redialing a number
Press the soft key
rediaL
answering a call — PickuP
Lift handset and press softkey
1.
piCkUp
Press softkey
2.
anSwer
sPeed dial
With handset down, dial the abbreviated
1.
number
Press the softkey
2.
abbrdiaL
Placing on Hold
Put a call on Hold
Press the soft key
HoLd
return to a call on Hold
Press the soft key
•
reSUme
multiple calls on hold: use the
•
to select the desired call > press
note!
Calls on hold stay on hold indefinitely
•
if multiple lines are on hold: press the
•
appropriate line button use the
or
button to select the desired call

Transferring a Call

Press the soft key, to put call on hold
1.
trnSfer
Dial the number you want to transfer to
2.
note!
To transfer to someone's voice mail
•
+
their number
Unannounced: Once ringing, go to step 4
3.
or announced: Announce the call
Press to complete
4.
tranSfer
note!
If the transfer fails, press the
•
reSUme
to return to the original call
transferring a call directly to Voice mail
Press the soft key
idivert
IP phone instructions.indd 1
— Reference Guide

Parking a Call

Press the
•
Press the
•
Make a note of the Park number
•
After 3 minutes, the call will ring back to the phone that
placed it in park — if not answered, it will go to voice mail.
> dial
answering a Parked call
Press # +
•
> press the
Forwarding Your Calls
To forward all calls to another number
1.
Press the
2.
Dial the number to forward all calls to
3.
soft key the
or
note!
Enter the number exactly as you would if you
•
were placing a call to that number.
the
or
end CaLL
to forward all calls to Voice mail:
button the
or
Press the
1.
Press the
2.
to cancel call forward
Press
1.
CfwdaLL
Directories Button
Access a list of missed, received or placed calls as
well as the corporate directory.
dialing from a directory menu
Press
direCtorieS
number you wish to call
note!
• To enter any letter on your LCD screen, use a
corresponding number key. Press the key one or
more times to display a particular letter.
• For example, press #2 once for "a," twice for "b,"
and three times for "c"
To back up, press the << soft key.
•
button
navigation
.
reSUme

Conference Calling

During a call, press the
1.
Press the
2.
This opens a new line and puts the first party on hold
navigation
Dial the number
3.
> press
reSUme
When the call connects, press
4.
add the new party to the call

Adjusting the Volume

adjust tHe ringer Volume
The handset must be in cradle.
press the [+] up or [-] down
•
> dial *8
The setting is automatically saved.
adjust tHe Handset, sPeakerPHone,
or Headset Volume
During a call press the [+] up or [-] down
•
button
To apply the new volume level to all future calls,
•
press the
soft key
Settings Button
cHanging tHe ringer
Press the
1.
Press for Ring Type
2.
2
Press
3.
SeLeCt
Use the
4.
navigation
list of ring types
To hear samples, press the
5.
To set your selection, press
6.
7000 Series
soft key
more
soft key.
park
the park number
soft key
CfwdaLL
soft key
CfwdaLL
button
meSSageS
> >
select the directory select the
> Press softkey
diaL
soft key
more
soft key — quickly
Confrn
again to
Confrn
button
voLUme
voLUme
soft key
Save
button
SettingS
soft key to choose "Default Ring"
button to scroll through the
soft key
pLay
> >
SeLeCt ok exit
NeeD HelP?
user oPtions setuP
http://myphone.uwec.edu/
Enter your username (ALL CAPS) and
network password
tecHnical assistance
Help desk helpdesk@uwec.edu
exCHANge
VoiCemAil SYSTem
setting uP Voicemail
1. Check your e-mail for Microsoft Exchange
message containing your access number
and PIN number
2. Press or dial the access number
meSSageS
3. Enter your PIN number followed by #
4. You will hear: "Welcome to Setup"
Follow the simple instructions to record
your name and greeting. After listening to
a playback of your recording, you may re-
record your message.
main menu | cHecking Voicemail
1. Press
meSSageS
2. Enter your PIN number followed by #
3. You will be provided your current status
related to voice messages, new e-mail
messages, and your calendar.
4. Main Menu choices will then be given.
press "0" to use touchtone system or
say one of the commands below.
1 | Voice mail
2 | E-mail
3 | Calendar or Calendar for Today or
Calendar for Tuesday
4 | Personal Contacts
– | Directory
5 | Compose a voice message
6 | Personal Options
cHanging Personal oPtions
1. Press
meSSageS
2. Enter your PIN number followed by #
3. When asked for selection, say "Personal
Options" or press "6"
4. Then follow the menu selections for
changing Personal Options.
1 Change telephone out of office status
2 Record Greeting
3 Change PIN
Switch to/from Touchtone/Voice
4
Interface
5 Set local time zone
6 Use 12- or 24-hour time format
using tHe Voice directory
(Auto Attendant)
1. Dial 34-9999 or off-campus: 831-2682
2. When prompted, say the name of the
person you wish to reach.
3. When asked say "Yes" or "No" to confirm
4. Responding "Yes" will dial the person's
phone number. Press # to leave voice mail.
5. If you respond "No," you will be asked to
say the name again.
cHecking Voice mail from off-camPus
1. Dial your office phone number or
831-2238.
2. When requested enter your PIN number.
3. Follow instructions for checking voice
mail.
2/20/09 9:39:40 AM
36-5711