Hewlett-Packard Telephone Support; Step 1: Check Your Support Definition - HP Brio 8200 Supplementary Manual

1 HP Support Details

Hewlett-Packard Telephone Support

Hewlett-Packard Telephone Support

Step 1: Check Your Support Definition

The following table indicates whether you are entitled to free support
or not.
Type of problem
Installing Windows 95
Using Windows 95
Windows 3.11 and other
operating systems
DOS, other than that
preloaded by HP
Installing preloaded
1
software
Using preloaded software
Installing and using
software applications
other than those
preloaded by HP
Computer and
2
preinstalled hardware
HP Accessories
Hardware other than
that preloaded by HP
1. Preloaded software means software that is preloaded by Hewlett-Packard only. Software
preloaded by third parties or resellers is not included.
2 English
Free support period
30 days from the
date of purchase
not available
not available
not available
30 days from the
date of purchase
not available
not available
1 year from the date
of purchase
See the
documentation
provided with the HP
Accessory
not available
Support Options
Per-incident fee-based service
available after 30 days.
Please refer to your reseller, or
specialized software vendor.
Please refer to your reseller, or
software vendor.
Please refer to your reseller, or
software vendor.
Per-incident fee-based service
available after 30 days.
Please refer to your reseller, or
software vendor.
Please refer to your reseller, or
software vendor.
Please refer to your reseller.