D-Link AX1800 User Manual page 19

Section 6 - Troubleshooting
2. The computer does not recognize the DWA-X1850 AX1800 Wi-Fi 6 USB Adapter.
Make sure that the DWA-X1850 AX1800 Wi-Fi 6 USB Adapter is properly seated in the computer's USB port.
If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded.
3. The computer with the DWA-X1850 installed is unable to connect to the wireless network and/or the Internet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the
broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables
are firmly connected.
• Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for the network
D-Link DWA-X1850 User Manual 19