Page 1: Operating Instructions
Operating Instructions Network Camera BB-HCM381A Model No. Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
Page 2: Main Features
IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently used, it is "dual stack"...
Page 3 (e.g. bob.viewnetcam.com) instead of a global IP address. SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card. [For assistance, please call: 1-800-272-7033] point is centered on the image.
Page 4 Operating Instructions Multi-Language Display Top page, Single Camera and Multi-Camera page can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The Setup, Maintenance and Support pages are displayed only in English or Japanese.
Page 5 The camera includes the following 2 manual types. • Installation/Troubleshooting Installation/Troubleshooting provides explanations for accessories included with the camera, the initial configuration, and troubleshooting tips. The Installation/Troubleshooting helps you to easily configure the camera. • Operating Instructions (This manual) Operating Instructions explains about operations, settings, features and the cleaning method when using the camera.
Page 6: System Requirements For Your Pc
Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. For IPv4 Connection Item Operating System Protocol Interface Web Browser Audio Microsoft Windows XP, Microsoft ®...
Page 7 Internet Explorer 6.0 or later (Not included on the Setup CD- ROM) Audio Audio input/output feature (Microphone or speaker) Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser. [For assistance, please call: 1-800-272-7033] Description...
Page 8 Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the sand or the dust on the lens, wipe the lens with lens cleaning paper.
Page 9 Operating Instructions User Name and Password Protection The use of a unique User Name and secret Password is an important tool that will help limit unauthorized individuals from accessing the camera. If you choose to disable this tool, and choose not to limit access by use of a User Name and Password, this may result in access to the camera by unauthorized individuals.
Page 10: Table Of Contents
Operating Instructions Table of Contents Camera Monitoring ...13 Accessing the Camera... 13 1.1.1 To Access the Camera in IPv6... 15 Viewing Single Camera page... 17 1.2.1 Auto Centering the Image (Click to Center) ... 21 1.2.2 Capturing a Still Image ... 22 1.2.3 Using Operation Bar ...
Page 11 2.15 Changing Initial Settings on the Single Camera page or the Multi- Camera page ... 84 2.16 Configuring Multiple Cameras... 87 2.17 Format the SD memory card... 89 2.18 Stop the SD Memory Recording ... 90 2.19 Buffering or Transferring Images by Timer ... 91 2.20 Buffering or Transferring Images by Alarm Signal...
Page 12 Operating Instructions 3.9.3 Setting the Internet Temporary File Setting on Web Browser ... 149 3.10 ASCII Character Table ... 150 3.11 File Size and Number of Buffered Images ... 151 3.12 Number of Images on the SD Memory Card ... 152 3.13 Specifications...
Page 13: Camera Monitoring
Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 46 for details about port number.
Page 14 General User page, [Multi-Camera] or [Buffered Image] tab will not be displayed. Close the web browser. Multi Buffered Image Setup Maintenance Network Camera BB-HCM381A Version Number Version ∗.∗∗ Running in IPv4 mode. Login Support Select a language to display Display IPv4, IPv6 ∗.∗∗...
Page 15: To Access The Camera In Ipv6
• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/. [For assistance, please call: 1-800-272-7033]...
Page 16 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.
Page 17: Viewing Single Camera Page
Network Camera Scan Zoom Focus Program Alarm1 Please click here when gray color screen is displayed Alarm2 In case of no audio, please click here. http://panasonic.co.jp/pcc/products/en/netwkcam/technic/sound/index.html Running in IPv4 mode. Open Short Motion Operating Instructions Audio Control Bar (Talk Button, Listen...
Page 18 Operating Instructions Security Warning window To view a video (Motion JPEG) or to use audio feature, ActiveX installed. When trying to display a video for the first time, Security Warning window will be displayed. When using Windows XP or Windows 2000, log in as an administrator to install it.
Page 19 To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls. Click the warning displayed above the tabs, and click [Install ActiveX Control...]. Click [Install]. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 20 The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 84).
Page 21: Auto Centering The Image (Click To Center)
Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen. Move the cursor to the desired point.
Page 22: Capturing A Still Image
Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. • The camera image opens in another window. Right-click the image, and select [Save Picture As...]. •...
Page 23: Using Operation Bar
Using Operation Bar (1) End Display and Preset Display: When the pan/tilt has Left End reached the end (Left End, Right End, Up End and Down End), End Display appears. When the zoom or focus Pan / Tilt Scan operation has reached the end, Wide End, Tele End, Near End, or Far End appears.
Page 24 Operating Instructions Pan/Tilt Operation The pan scan and tilt scan buttons automatically move the lens horizontally from -175° to +175° and vertically from -120° to 0° in mounting on the table and from 0° to +90° in mounting on the ceiling, and the lens returns to the current position.
Page 25: Zooming In And Out
Zooming In and Out Network Camera has a 42x magnifying capacity: the 21x magnifying capacity of the optical zoom and 2x magnifying capacity of the digital zoom. Zoom button increases or decreases the size of the object on the Single Camera screen. Tele button zooms in, and Wide button zooms out.
Page 26: Automatic And Manual Focusing
Operating Instructions 1.2.5 Automatic and Manual Focusing Focus button adjusts the focus. Network Camera has Automatic and Manual Focusing features. AF (Automatic Focus) button automatically allows the lens to focus on objects. Manual focusing starts by pressing Near or Far button. Near button enables the lens to shorten the focal distance, and Far button lengthens it, manually.
Page 27 • When positioning the camera in front of a window to view images on the other side of the glass, set the Automatic Focus Range setting to "Normal" (page 69). • When positioning the camera within 1 m (40 inches) of the object you wish to view, set the Automatic Focus Range setting to "Macro"...
Page 28: Setting Home Position/Alarm Position/Preset Button
Operating Instructions 1.2.6 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set (see page 102), the camera takes a alarm position after the External I/O detects a signal.
Page 29 8 camera positions can be stored as presets. These buttons can be changed (see page 31). • Registered buttons are shown in blue. • Unregistered buttons are shown in white. Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes.
Page 30 Operating Instructions Viewing the Image Click the home position, alarm position or registered preset button. • The camera takes each position, and the image is displayed. Pan / Tilt Scan Home Position Pan/Tilt Zoom Focus Putting the cursor displays Preset the preset name.
Page 31 Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes. Pan and tilt the camera to a desired position, or skip to step 5 if deleting a preset. Zoom to the desired position. Adjust the focusing if necessary. Click the home position, alarm position or a preset button (1—8).
Page 32: Listening To Camera Audio-Talking To The Camera
Operating Instructions Listening to Camera Audio—Talking to the Camera Access the camera (see page 13). • The Top page is displayed. Click the [Single] tab at the top of the page. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is displayed at the top of the screen.
Page 33 the max. bandwidth (see page 44 and page 49). In this case, the number of users for listening are reduced. • Audio features such as camera microphone sensitivity and mute during pan/tilt can be set up on the Audio page (see page 75). •...
Page 34: Viewing Multi-Camera Page
Operating Instructions Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 87). Access the camera (see page 13). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
Page 35 • 640 x 480 pixels image cannot be displayed on the Multi-Camera page. • When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of the repeater hub to prevent degradation in video display. • Due to the network congestion or the number of accesses, the refresh interval may slow down.
Page 36: Viewing Buffered Image Page
Operating Instructions Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 91 or page 100). You can view buffered images on this Buffered Image page. Note • Sound cannot be buffered on the Buffered Image page.
Page 37 Display images clicking buttons below. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [<First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]: First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after of the displayed image appears.
Page 38: Deleting Buffered Images
Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Image Buffer/Transfer page (see page 91 or page 100). Note • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.
Page 39: Viewing Still Images On Your Cell Phone
You can view still images over the Internet from a compatible cell phone. Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
Page 40 (4)L(2) )Tele (#)Wide • Some cell phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a cell phone model list, and the compatibility level which has been verified with the Panasonic Network Camera.
Page 41: Various Camera Features
Various Camera Features Using Camera Features Access the camera (see page 13). • The Top page is displayed. Note • When [Permit access from guest users] is set on the Security: Administrator page, click [login] button and log in as an administrator. •...
Page 42 Operating Instructions Basic Network (IPv4) Configures the IPv4 network settings to connect the Network (IPv6) Configures the IPv6 network settings to connect the IPsec UPnP Viewnetcam. Date and Time Camera Audio Account Administrator (10) General User Advanced (11) Image Display (12) Multi-Camera If you change [Administrator], [General User], or [Multi-Camera Setup page] settings, changes will not be applied to the video (Motion JPEG) viewers.
Page 43 (13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page (14) Operation Time (15) External Output (16) Indicator Control [For assistance, please call: 1-800-272-7033] 91 or page 100). Sets time period to display camera images (see page 113). Sets the digital output terminal of the External I/O (see page 115).
Page 44: Connecting The Camera To Your Ipv4 Network
Operating Instructions Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP • [Static] allows the user to use a specific IP address. •...
Page 45 DHCP Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 118).
Page 46 Operating Instructions • Checking [Yes] for [Allow Access from the Internet] on [Automatic Setup] may not display the Top page, because the port number may change. Use the Setup Program to access the camera. • If the camera is restarted, all buffered images on the internal memory are deleted.
Page 47 Setting Host Name • (DHCP Only) • Default Gateway • (Static/DHCP Only) • DNS Server • Address (Static/DHCP Only) • • Max. Bandwidth • Usage • • Note [For assistance, please call: 1-800-272-7033] Description If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the ISP- assigned host name.
Page 48 Operating Instructions Setting Connection Type If you automatically obtain the IP address from the DHCP server, you do not need to set it. • Select [Auto Negotiation] normally. If you cannot access the camera, see page 48 "The Top page is not displayed." in the Installation/Troubleshooting.
Page 49: Connecting The Camera To Your Ipv6 Network
Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
Page 50 Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
Page 51 Click [Restart]. • The camera restarts, and the Top page is displayed. Note • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 142). Or you can search it on the Status page (see page 118) after accessing the camera in IPv4.
Page 52 Operating Instructions Setting DNS Server Address Max. Bandwidth Usage Connection Type • DNS server address is required in the following conditions. • Transferring camera images by E-mail or FTP • Setting cameras by their host names on the Multi- Camera Setup page •...
Page 53: What Is Ipsec
What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Allowed User Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6. The camera supports the following IPsec feature.
Page 54 PC.) Note To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. ISP Service : Services for multiple global addresses (A global address must be set up to the camera.)
Page 55 WAN side of the router.) : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. : Services for multiple global addresses (A global address must be set up to the camera.)
Page 56: Encrypt The Camera Image In Transport Mode
Operating Instructions Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. •...
Page 57 Setting Status • Pre-Shared Key • • Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference. To protect your security and privacy, pay attention to the following points. •...
Page 58 In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features.
Page 59: Encrypt The Camera Image In Tunnel Mode
Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Note • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
Page 60 Operating Instructions Setting Status Pre-Shared Key Network address Router address Click [Save] when finished. • New settings are saved. Click [Cancel]. • The IPsec page is displayed. Check [Use] in the IPsec column, check encoding strength, and click [Save]. • Check the box to use this encryption method.
Page 61 Setting IPsec • Encoding strength • Click [Restart]. Set up your VPN router as shown below. • To use tunnel mode, you need to set up your VPN router. IKE Items Phase 1 Authentication Method Mode Diffie-Hellman MODP Group Cipher Algorithm Message-Digest Algorithm Lifetime...
Page 62 Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. Mode Quick mode Specifies either of Off, D-H Group 1 or D- H Group 2.
Page 63: Using Upnp™ (Universal Plug And Play)
In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/technic/rtr_setup/ for details and see your router manual for how to enable UPnP enabled on the router, set [Enable] for auto port forwarding.
Page 64 Operating Instructions Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to UPnP page]. • The UPnP page is displayed.
Page 65: Registering With The Viewnetcam.com Service
Viewnetcam.com also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
Page 66 Operating Instructions Note • When the Viewnetcam.com registration website is not displayed, confirm that the URL is displayed in the right column of the Your Account Link. If the URL is not displayed, follow the procedures below. 1. Wait for a while, and click [Refresh] on the web browser. 2.
Page 67: Setting Date And Time
Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for image buffer/transfer, operation time and time stamps on the buffered image. Note Saving the date and time settings deletes all buffered images on the internal memory.
Page 68 Operating Instructions Setting Time Setting Automatic Time Adjustment Adjust Clock for Daylight Saving Time Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Date and Time page]. • The Date and Time page is displayed. Note Date and time settings become incorrect depending on the length of power-on time or the internal temperature.
Page 69: Changing Camera Settings
The Camera page allows you to set the camera name, white balance, AC power source frequency, automatic focus range, mounting type, pan/tilt range, return to specified position, color night view, and vertical resolution settings. Click [Camera] on the Setup page. Set each parameter.
Page 70 Operating Instructions Setting Camera Name White Balance AC Power Source Frequency Automatic Focus Range Mounting Type • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 150) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character).
Page 71 Setting Pan Range Select from the following options. • Minimum • Home Position • Maximum The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen. Check the range after the setup. Tilt Range Select from the following options.
Page 72 Operating Instructions Setting Color Night View Vertical Resolution (for 640 x 480 mode) See page 73 for details about pan/tilt range settings. These home position settings are displayed as you set on page 28. Click [Save] when finished. • New settings are saved. If the home position is changed, the camera turns to the home position.
Page 73 Zoom Focus Preset Program Alarm1 Alarm2 Please click here when gray color screen is displayed Brightness In case of no audio, please click here. http://panasonic.co.jp/pcc/products/en/netwkcam/technic/sound/index.html Output Running in IPv4 mode. Open Short ∗ ∗ Set the pan/tilt range. • Selecting [Current Settings] displays the current angle of the camera.
Page 74 Operating Instructions When the camera is mounted on a table Max.: 0 ˚ Max.: +175 ˚ Min.: -120 ˚ Click [Save] on the Camera page. • New settings are saved. The camera turns to the home position. When the camera is mounted on a ceiling Max.: +90 ˚...
Page 75: Adjusting Audio
The Audio page allows you to adjust the microphone, the use of external speaker, microphone sensitivity and external speaker volume. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 76 Operating Instructions Setting Output Volume PC Audio Input Timeout Input Camera Microphone Sensitivity Mute during Pan/Tilt • Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Audio page]. • The Audio page is displayed. •...
Page 77: Changing Authentication Setting And Administrator User Name And Password
Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Note • If you access the camera for the first time, the window to set administrator user name and password is displayed.
Page 78 Operating Instructions Setting General Authentication User Name/ Password Note • When setting [General Authentication], set the user name and password. • When users other than an administrator are accessing the camera, [Setup] and [Maintenance] tab will not be displayed. • The user name and password are case sensitive.
Page 79 Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Note • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. The camera has 3 user levels (administrator, general users and guest users). Items Administrator User Name and...
Page 80: Logging In To The Camera
Operating Instructions 2.13 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] at the top of the page.
Page 81: Creating, Modifying Or Deleting General Users
The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
Page 82 Operating Instructions Setting User ID List User Name/ Password Access Level Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. • Up to 50 general users can be registered. • The list is used to modify or delete general user settings. •...
Page 83 Operating Instructions Click [Go to General User page]. [For assistance, please call: 1-800-272-7033]...
Page 84: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page
Operating Instructions 2.15 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval.
Page 85 When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Checking [Display] for Administrator is particularly recommended. When checked, the banner is displayed for administrator or general users or both.
Page 86 Operating Instructions Click [Go to Image Display page]. • The Image Display page is displayed.
Page 87: Configuring Multiple Cameras
The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured. Click [Multi-Camera] on the Setup page. Click [Add].
Page 88 Operating Instructions Setting Display IP Address Host Name Port No. Camera Name In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set the host name. Enter ASCII characters for the host name (see page 150). But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [<] and [>] are not available.
Page 89: Format The Sd Memory Card
Before you record the camera image, you need to format the SD memory card. Note • You can confirm the SD memory capacity on the Status page (see page 118). Insert the SD memory card (see page 36 of the Installation/Troubleshooting). Click [Buffer/Transfer] on the Setup page.
Page 90: Stop The Sd Memory Recording
Operating Instructions 2.18 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. Note • You can confirm the SD memory capacity on the Status page (see page 118). Click [Buffer/Transfer] on the Setup page. Click [SD video recording stop].
Page 91: Buffering Or Transferring Images By Timer
The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page. Click [No.] to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Timer] for trigger, and click [Next>].
Page 92 Operating Instructions Setting Enable Image Buffer/Transfer Trigger Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 67). • Clicking [<Back] takes you back to the previous page. •...
Page 93 Setting Image • Select image resolution (640 x 480, 320 x 240 (default) or Resolution 160 x 120 pixels) to buffer or transfer. Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. [Favor Motion] optimizes for enhanced motion.
Page 94 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 44 and page 49).
Page 95 When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 96 Operating Instructions Setting Server IP • Address or Host Name • Port No. • Login ID • Password • Login Timing • Upload File • Name Overwrite • Setting Data • Transfer Method But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 97 When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note The camera works only with an SMTP (Simple Mail Transfer Protocol) server.
Page 98 Operating Instructions Setting SMTP Server IP Address or Host Name Port No. POP3 Server IP Address or Host Name Port No. Login ID Password Reply E-mail Address Destination E- mail Address 1—3 Subject Text But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 99 Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Note • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.
Page 100: Buffering Or Transferring Images By Alarm Signal
Operating Instructions 2.20 Buffering or Transferring Images by Alarm Signal The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page.
Page 101 Setting Enable Image • Check the box to enable the buffer/transfer. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
Page 102 Operating Instructions Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the alarm position. • Clicking [<Back] takes you back to the previous page. •...
Page 103 Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, SD memory recording, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. For the SD memory recording, 1 image per second setting is recommended.
Page 104 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 44 and page 49).
Page 105 When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 106 Operating Instructions Setting Server IP • Address or Host Name • Port No. • Login ID • Password • Login Timing • Upload File • Name Overwrite • Setting Data • Transfer Method But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 107 When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note The camera works only with an SMTP (Simple Mail Transfer Protocol) server.
Page 108 Operating Instructions Setting SMTP Server IP Address or Host Name Port No. POP3 Server IP Address or Host Name Port No. Login ID Password Reply E-mail Address Destination E- mail Address 1—3 Subject Text But [Space], ["], ['], [&], [<] and [>] are not available. But ["] is not available.
Page 109 After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 107 and page 108. When finished, click [Next>] and go to step 10. Setting Disable •...
Page 110 Operating Instructions Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Note • If you set a short interval to transfer image to a cell phone, many E-mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.
Page 111: Transfer The Camera Image In Transport Mode
2.21 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. E-mail or FTP Server Prepare the following requirements. Item E-mail or FTP Operating Server System ISP Service Camera ISP Service See page 56 and set up the E-mail or FTP server.
Page 112: Transfer The Camera Image In Tunnel Mode
Operating Instructions 2.22 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. Not Encrypted Prepare the following requirements. Item VPN Router Camera See page 59 and set up the E-mail or FTP server. VPN Router Supported Feature ISP Service...
Page 113: Specifying Operation Time
The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Note • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup. •...
Page 114 Operating Instructions Setting Enable A day of the week Operation Time • Click [Save] when finished. • New settings are saved. • The Operation Time page is displayed. About Operation Time In the operation time settings, the enabled settings take priority over the disabled settings.
Page 115: Controlling External Output Terminal
The digital output terminal allows you to control the external devices. You can change the initial status of the output signal. Click [External Output] on the Setup page. Click [Save] when finished. • Clicking [Cancel] cancels your settings without saving changes. •...
Page 116: Changing Indicator Display
Operating Instructions 2.25 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option.
Page 117: Camera Maintenance
Camera Maintenance Maintenance page Maintenance Status Session Status Restart Update Firmware Save Settings Load Settings Reset to Factory Default Maintenance Status Session Status Restart Update Firmware Save Settings Load Settings Reset to Factory Default [For assistance, please call: 1-800-272-7033] Displays the camera settings and status (see page 118). Displays information on access to the camera (see page 118).
Page 118: Confirming The Status
The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Confirming Session Status Displays client information connecting to camera.
Page 119: Restarting The Camera
Restarting the Camera The Restart page can restart the camera. The camera can also be restarted by pressing the RESTART button or by disconnecting the power cord from the outlet and reconnecting it again. Note When the camera restarts, the buffered images will be deleted. The buffered images on the SD memory card are not deleted.
Page 120: Updating The Camera Firmware
• The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
Page 121 • The Update page is displayed in about 1 minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware]. •...
Page 122: Network Camera
Operating Instructions Confirm that the version number on the Top page is updated. Network Camera BB-HCM381A Updated version Version ∗.∗∗ Running in IPv4 mode. • If the version number is updated, the firmware update is complete.
Page 123: Creating Configuration File
Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 124). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.
Page 124: Loading Settings From A Configuration File
Operating Instructions 3.1.6 Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Note • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.
Page 125: Resetting The Camera To Factory Default
Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...
Page 126: Support Page
Clicking [Help] on the Support page displays the next page. 3.2.2 Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 127: Seeing Support Information
Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 128: External I/O
Operating Instructions External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O GND pin External Sensor Input 1 •...
Page 129 Circuit Diagram Example DC10.5 V–13.5 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device is connected to the external I/O that exceeds its electrical capability (see page 128).
Page 130: Factory Default Reset Button
Operating Instructions FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button. FACTORY DEFAULT RESET button (Press the button with a pointed object) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
Page 131: Default Setting List
3.5 Default Setting List Basic Items Network Connection Mode (IPv4) Allow Access from the Internet (Automatic Setup only) Network Configuration from Setup Program (Static/DHCP only) Port No. (Static/DHCP only) IP address (Static only) Subnet Mask (Static only) Host Name (DHCP only) Default Gateway (Static/DHCP only) DNS Server 1...
Page 132 Operating Instructions Items Network Connection Mode (IPv6) Allow Access from the Internet (Automatic Setup only) Port No. (Static only) IP address (Static only) Default Gateway (Static only) DNS Server 1 DNS Server 2 Max. Bandwidth Usage (Mbps) Connection Type IPsec Encoding strength Transport Tunnel...
Page 133 Items Date and Time Setting Time Automatic Time Adjustment Time Zone Adjust Clock for Daylight Saving Time Start Day End Day Camera Camera Name White Balance AC Power Source Frequency Automatic Focus Range Mounting Type Pan Range (Minimum) (Home Position) (Maximum) [For assistance, please call: 1-800-272-7033] Default...
Page 134 Operating Instructions Items Tilt Range (On the table) (Minimum) (Home Position) (Maximum) Tilt Range (On the ceiling) (Minimum) (Home Position) (Maximum) Return to Specified Position (Time) (Specified Position) Color Night View Vertical Resolution (for 640 x 480 mode) Default Required Selected -120 degrees -90 degrees...
Page 135 Items Audio Output Volume PC Audio Input Timeout Input Camera Microphone Sensitivity Mute during Pan/Tilt Account Items Security: General Administrator Authentication User Name Password Retype Password [For assistance, please call: 1-800-272-7033] Default Required Enabled Standard 1 min Enable Standard Enable Default Required Do not permit...
Page 136 Operating Instructions Items General User User ID List User Name Password Retype Password Limit time of Continuous Motion JPEG Refresh Interval Access Level Default Required [Blank] [Blank] When setting general user [Blank] When setting general user [Blank] When setting general user Not permitted No checks Note...
Page 137 Advanced Items Image Single Camera Image Display Resolution Single Camera Image Quality Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Multi-Camera Refresh Interval Time stamp setting Language Banner Display (Administrator) (General User) [For assistance, please call: 1-800-272-7033] Default Required 320 x 240 Standard...
Page 138 Operating Instructions Items Multi- Multi-Camera Camera Display IP Address or Host Name Port No. Camera Name Buffer/ Status Transfer Trigger Active Time of Trigger Image Setting (Image Resolution) (Image Quality) Image Buffer Frequency Transfer Method Notify Operation Operation Time Time External External Device Output...
Page 139 Items Indicator Indicator Control Control *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set 8 hexadecimal digits divided with ":". Consecutive 0s can be abbreviated as "::". *2 Set the number of 1—65535.
Page 140: Cleaning
Operating Instructions Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.6.1 Cleaning the Main Unit If the lens has the sand or the dust, image quality may decrease. After taking away the sand or the dust on it, wipe it with lens cleaning paper. Note •...
Page 141: Setting An Ip Address On Your Pc
Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Windows XP [Start] ( Internet Connections] Connection] in use [TCP/IP] Windows 2000 [Start] Connections]...
Page 142: Using Setup Program
Displaying the Setup page. Finding the camera Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. Displays version information about this program.
Page 143 • When the following dialog box is displayed, click [Unblock]. • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Port Address IPv6 Information Note • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up.
Page 144 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 143. Click each button to execute the program. Note • For the first time installation or after pressing the FACTORY DEFAULT RESET button, you must select [Automatic Setup (Local Access Only)].
Page 145 • If "Camera setup completed" is displayed, click [Close] to finish the Manual Setup. Close all Setup windows. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 146: Setting Your Pc
Operating Instructions Setting Your PC 3.9.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • To communicate with a camera installed inside a LAN, changing the web browser settings is recommended.
Page 147 Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. • If not checked, click [Cancel]. Proxy settings are not required. [For assistance, please call: 1-800-272-7033] Operating Instructions See if the check box is checked or not.
Page 148 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. Click [OK]. Note • When accessing the camera via a proxy server, the Talk Button is displayed gray. Talk feature cannot be used.
Page 149: Setting Upnp™ To Display Camera Shortcut In My Network Places
Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP the steps below. Windows XP [Start] ( [Windows Components] [Properties] [Next] Windows XP [Start] ( Service Pack 2 [Windows Components]...
Page 150: Ascii Character Table
Operating Instructions 3.10 ASCII Character Table (space) " & ASCII Character Table < >...
Page 151: File Size And Number Of Buffered Images
The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items File Size About 60 KB 640 x 480 (pixels) Buffered Images...
Page 152: Number Of Images On The Sd Memory Card
Operating Instructions 3.12 Number of Images on the SD Memory Card The camera supports the Panasonic SD memory card. • 1 GB: RP-SDH01GU1A • 512 MB: RP-SDH512U1A • 256 MB: RP-SD256U1A • 128 MB: RP-SD128BU1A • 64 MB: RP-SD064BPPA Resolution/...
Page 153: Specifications
3.13 Specifications Network Camera Items Zoom Pan/Tilt Angle Sensor Type Illumination White Balance Focus Minimum Object Distance Caliber Ratio (F No.) Horizontal Viewing Angle Exposure Other Specifications Items Video Compression Video Resolution Buffered Image Audio Communication Audio Bandwidth Audio Play Method Input Encoding Method [For assistance, please call: 1-800-272-7033] Specifications...
Page 154 Operating Instructions Other Specifications Items Audio Input Audio Output Video Output Frame rate Supported Protocols IPsec Feature IKE (Internet Key Exchange) Cipher Algorithm Message-Digest Algorithm Message Transfer Condition Image Transfer Method Interface Indicator Display External I/O SD Memory Card Slot Dimension (HWD) Specifications 3.5 mm Mini Jack...
Page 155 Other Specifications Items Weight Power Supply Temperature Humidity Setting Angle The maximum number of frames changes depending on the image quality and what object you buffer. Use only the included Audio/Video Cable when connecting an external microphone, speaker, or TV. Frame rate may slow down depending on the network environment, the PC performance, the image quality, enabling IPsec, SD memory recording or what object you view.
Page 156 Operating Instructions...
Page 157: Index
Operating Instructions Index...
Page 158 Operating Instructions Abbreviations 5 ActiveX Controls 18 Administrator/General Users/Guest Us- ers 79 Alarm Image Buffer/Transfer 100 Alarm Position 28 ASCII Character Table 150 Audio page 75 Automatic Focus Range 70 Buffered Image page 36 Camera Access 13 Camera page 69 Capture Image Button 22 Cell Phone 39 Cleaning 140...
Page 159 Operating Instructions Save Settings page 123 SD memory card 89 Security: Administrator page 77 Setup page 41 Setup Program 142 Single Camera page 17 Specifications 153 Status page 118 Support Information page 127 Support page 126 System Requirements for your PC 6 Talk 32 Timer Image Buffer/Transfer 91 Top page 14...
Page 160 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.

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Panasonic BB-HCM381A Operating Instructions Manual

1 Camera Monitoring

2 Various Camera Features

3 Camera Maintenance

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